SIP message cause code help

Hello,
I am currently using an AS5400 with IOS version c5400-is-mz.124-19.bin
Is there a way to remove or modify the Q.850 information in a SIP message?
Sent:
SIP/2.0 500 Internal Server Error
Via: SIP/2.0/UDP IP.IP.IP.IP:5060;branch=z9hG4bK_1584620887_3359_1
From: "Anonymous" <sip:[email protected]:5060>;tag=1584620887_C
To: sip:[email protected]:5060;tag=531C24F0-E57
Date: Wed, 07 Apr 2010 19:03:35 GMT
Call-ID: sbcsipuac.2_IP.IP.IP.IP_b03sb13_1_2010040716044947_1584620887_435758
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 1005 INVITE
Allow-Events: telephone-event
Reason: Q.850;cause=16
Content-Length: 0
Our switch was programmed poorly and sends back cause 16 for every call.
Is there any way to change it to 34? or remove it altogether?
I've tried setting sip-status and pstn-cause on sip-ua but only able to modify the SIP message, not the Q.850 message.
Any help would be greatly appreciated.
Thank you in advance.

I'm not sure but try this:
To map a Q.850 call-disconnect cause code to a different Q.850 call-disconnect cause code, use the
q850-cause command in application-map configuration mode. To disable the code-to-code mapping, use
the no form of this command.
q850-cause code-id q850-cause code-id
no q850-cause code-id q850-cause code-id
The following example maps cause code 34 to cause code 17:
Router(config)# application
Router(config-app)# map
Router(config-app-map)# q850-cause 34 q850-cause 17

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    509023: *Jan  8 14:23:20.513: //678454/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPr                                                                                        ivate:
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    509024: *Jan  8 14:23:20.513: //678454/xxxxxxxxxxxx/CCAPI/ccCallSetContext:
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    509025: *Jan  8 14:23:20.517: //678454/xxxxxxxxxxxx/CCAPI/cc_api_call_connected:
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    From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16-                                                                                        09a52be377c5-22878662
    To: <sip:[email protected]>
    Date: Wed, 08 Jan 2014 14:02:15 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
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    User-Agent: Cisco-CUCM8.6
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    Expires: 180
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    Supported: X-cisco-srtp-fallback
    Supported: Geolocation
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    Session-Expires:  1800
    P-Asserted-Identity: "Asif CIPC" <sip:[email protected]>
    Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=yes;                                                                                        privacy=off
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    Content-Type: application/sdp
    Content-Length: 240
    v=0
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    s=SIP Call
    c=IN IP4 192.168.33.5
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    a=rtpmap:18 G729/8000
    a=ptime:20
    a=fmtp:18 annexb=no
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    509028: *Jan  8 14:23:20.553: //-1/7916D3000000/CCAPI/cc_api_display_ie_subfield                                                                                        s:
       cc_api_call_setup_ind_common:
       cisco-username=3064
       ----- ccCallInfo IE subfields -----
       cisco-ani=3064
       cisco-anitype=0
       cisco-aniplan=0
       cisco-anipi=0
       cisco-anisi=1
       dest=8955900
       cisco-desttype=0
       cisco-destplan=0
       cisco-rdie=FFFFFFFF
       cisco-rdn=
       cisco-rdntype=0
       cisco-rdnplan=0
       cisco-rdnpi=-1
       cisco-rdnsi=-1
       cisco-redirectreason=-1   fwd_final_type =0
       final_redirectNumber =
       hunt_group_timeout =0
    509029: *Jan  8 14:23:20.553: /
    ASICO-DAM#/-1/7916D3000000/CCAPI/cc_api_call_setup_ind_common:
       Interface=0x48667600, Call Info(
       Calling Number=3064,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User,                                                                                         Passed, Presentation=Allowed),
       Called Number=8955900(TON=Unknown, NPI=Unknown),
       Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T                                                                                        RUE,
       Incoming Dial-peer=1, Progress Indication=NULL(0), Calling IE Present=TRUE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS                                                                                        E), Call Id=678455
    509030: *Jan  8 14:23:20.553: //-1/7916D3000000/CCAPI/ccCheckClipClir:
       In: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre                                                                                        sentation=Allowed)
    509031: *Jan  8 14:23:20.553: //-1/7916D3000000/CCAPI/ccCheckClipClir:
       Out: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr                                                                                        esentation=Allowed)
    509032: *Jan  8 14:23:20.553: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509033: *Jan  8 14:23:20.553: :cc_get_feature_vsa malloc success
    509034: *Jan  8 14:23:20.553: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509035: *Jan  8 14:23:20.553:  cc_get_feature_vsa count is 13
    509036: *Jan  8 14:23:20.553: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509037: *Jan  8 14:23:20.553: :FEATURE_VSA attributes are: feature_name:0,featur                                                                                        e_time:1255634768,feature_id:53128
    509038: *Jan  8 14:23:20.553: //678455/7916D3000000/CCAPI/cc_api_call_setup_ind_                                                                                        common:
       Set Up Event Sent;
       Call Info(Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passe                                                                                        d, Presentation=Allowed),
       Called Number=8955900(TON=Unknown, NPI=Unknown))
    509039: *Jan  8 14:23:20.557: //678455/7916D3000000/CCAPI/cc_process_call_setup_                                                                                        ind:
       Event=0x48EE6200
    509040: *Jan  8 14:23:20.557: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
       Try with the demoted called number 8955900
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       Context=0x476E35D0
    509042: *Jan  8 14:23:20.561: //678455/7916D3000000/CCAPI/cc_process_call_setup_                                                                                        ind:
       >>>>CCAPI handed cid 678455 with tag 1 to app "_ManagedAppProcess_Default"
    509043: *Jan  8 14:23:20.561: //678455/7916D3000000/CCAPI/ccCallProceeding:
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       Destination=, Calling IE Present=TRUE, Mode=0,
       Outgoing Dial-peer=20, Params=0x476E4AE0, Progress Indication=NULL(0)
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       In: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed,                                                                                         Presentation=Allowed)
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       Out: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed,                                                                                         Presentation=Allowed)
    509047: *Jan  8 14:23:20.565: //678455/7916D3000000/CCAPI/ccCallSetupRequest:
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    509048: *Jan  8 14:23:20.565: //678455/7916D3000000/CCAPI/ccCallSetupRequest:
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       Called Number=8955900(TON=Unknown, NPI=Unknown),
       Redirect Number=, Display Info=Asif CIPC
       Account Number=3064, Final Destination Flag=TRUE,
       Guid=7916D300-0001-0000-0000-6BD7BE0CA8C0, Outgoing Dial-peer=20
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       cisco-username=3064
       ----- ccCallInfo IE subfields -----
       cisco-ani=8062301
       cisco-anitype=0
       cisco-aniplan=0
       cisco-anipi=0
       cisco-anisi=1
       dest=8955900
       cisco-desttype=0
       cisco-destplan=0
       cisco-rdie=FFFFFFFF
       cisco-rdn=
       cisco-rdntype=0
       cisco-rdnplan=0
       cisco-rdnpi=-1
       cisco-rdnsi=-1
       cisco-redirectreason=-1   fwd_final_type =0
       final_redirectNumber =
       hunt_group_timeout =0
    509050: *Jan  8 14:23:20.569: //678455/7916D3000000/CCAPI/ccIFCallSetupRequestPr                                                                                        ivate:
       Interface=0x48667600, Interface Type=3, Destination=, Mode=0x0,
       Call Params(Calling Number=8062301,(Calling Name=Asif CIPC)(TON=Unknown, NPI=                                                                                        Unknown, Screening=User, Passed, Presentation=Allowed),
       Called Number=8955900(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
       Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20                                                                                        , Call Count On=FALSE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl                                                                                        ication Call Id=)
    509051: *Jan  8 14:23:20.569: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509052: *Jan  8 14:23:20.569: :cc_get_feature_vsa malloc success
    509053: *Jan  8 14:23:20.569: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509054: *Jan  8 14:23:20.569:  cc_get_feature_vsa count is 14
    509055: *Jan  8 14:23:20.569: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509056: *Jan  8 14:23:20.569: :FEATURE_VSA attributes are: feature_name:0,featur                                                                                        e_time:1255629840,feature_id:53129
    509057: *Jan  8 14:23:20.569: //678456/7916D3000000/CCAPI/ccIFCallSetupRequestPr                                                                                        ivate:
       SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
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       Context=0x476E4A90
    509059: *Jan  8 14:23:20.573: //678455/7916D3000000/CCAPI/ccSaveDialpeerTag:
       Outgoing Dial-peer=20
    509060: *Jan  8 14:23:20.577: //678456/7916D3000000/CCAPI/cc_api_call_proceeding                                                                                        :
       Interface=0x48667600, Progress Indication=NULL(0)
    509061: *Jan  8 14:23:20.585: //678456/7916D3000000/SIP/Msg/ccsipDisplayMsg:
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    Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=ye                                                                                        s;privacy=off
    From: "Asif CIPC" <sip:[email protected]>;tag=EA475228-24AE
    To: <sip:[email protected]>
    Date: Wed, 08 Jan 2014 14:23:20 GMT
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    Min-SE:  1800
    Cisco-Guid: 2031538944-0000065536-0000027607-3188500672
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF                                                                                        Y, INFO, REGISTER
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    Timestamp: 1389191000
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    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 274
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    o=CiscoSystemsSIP-GW-UserAgent 5380 1731 IN IP4 172..XX.XX.XX
    s=SIP Call
    c=IN IP4 172..XX.XX.XX
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    c=IN IP4 172..XX.XX.XX
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    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
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    Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6aded64034252
    From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16-                                                                                        09a52be377c5-22878662
    To: <sip:[email protected]>
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    Call-ID: [email protected]
    From: "Asif CIPC"<sip:[email protected]>;tag=EA475228-24AE
    To: <sip:[email protected]>
    CSeq: 101 INVITE
    Content-Length: 0
    509064: *Jan  8 14:23:20.677: //678456/7916D3000000/SIP/Msg/ccsipDisplayMsg:
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    SIP/2.0 403 Forbidden
    Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CD11AE
    Record-Route: <sip:10.205.20.50:5060;transport=udp;lr>
    Call-ID: [email protected]
    From: "Asif CIPC"<sip:[email protected]>;tag=EA475228-24AE
    To: <sip:[email protected]>;tag=sbc0804k7h28358
    CSeq: 101 INVITE
    Reason: Q.850;cause=57;text="bearer capability not authorized"
    Warning: 399 - "SoftX3000 R601-CCU Rel POS:[3103] Release from CR"
    Content-Length: 0
    509065: *Jan  8 14:23:20.677: //678456/7916D3000000/CCAPI/cc_api_call_disconnect                                                                                        ed:
       Cause Value=57, Interface=0x48667600, Call Id=678456
    509066: *Jan  8 14:23:20.677: //678456/7916D3000000/CCAPI/cc_api_call_disconnect                                                                                        ed:
       Call Entry(Responsed=TRUE, Cause Value=57, Retry Count=0)
    509067: *Jan  8 14:23:20.681: //678455/7916D3000000/CCAPI/ccCallReleaseResources                                                                                        :
       release reserved xcoding resource.
    509068: *Jan  8 14:23:20.681: //678456/7916D3000000/CCAPI/ccCallSetAAA_Accountin                                                                                        g:
       Accounting=0, Call Id=678456
    509069: *Jan  8 14:23:20.681: //678456/7916D3000000/CCAPI/ccCallDisconnect:
       Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C                                                                                        ause=57)
    509070: *Jan  8 14:23:20.681: //678456/7916D3000000/CCAPI/ccCallDisconnect:
       Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
    509071: *Jan  8 14:23:20.681: //678456/7916D3000000/CCAPI/cc_api_call_disconnect                                                                                        _done:
       Disposition=0, Interface=0x48667600, Tag=0x0, Call Id=678456,
       Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
    509072: *Jan  8 14:23:20.685: //678456/7916D3000000/CCAPI/cc_api_call_disconnect                                                                                        _done:
       Call Disconnect Event Sent
    509073: *Jan  8 14:23:20.685: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509074: *Jan  8 14:23:20.685: :cc_free_feature_vsa freeing 4AD76408
    509075: *Jan  8 14:23:20.685: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509076: *Jan  8 14:23:20.685:  vsacount in free is 13
    509077: *Jan  8 14:23:20.685: //678455/7916D3000000/CCAPI/ccCallDisconnect:
       Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C                                                                                        ause=0)
    509078: *Jan  8 14:23:20.689: //678455/7916D3000000/CCAPI/ccCallDisconnect:
       Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
    509079: *Jan  8 14:23:20.693: //678455/7916D3000000/SIP/Msg/ccsipDisplayMsg:
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    SIP/2.0 403 Forbidden
    Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6aded64034252
    From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16-                                                                                        09a52be377c5-22878662
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    Content-Length: 0
    509080: *Jan  8 14:23:20.693: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
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    Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CD11AE
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    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: telephone-event
    Content-Length: 0
    509081: *Jan  8 14:23:20.709: //678454/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:
       Cause Value=0, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Ca                                                                                        use=0)
    509082: *Jan  8 14:23:20.709: //678454/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:
       Cause Value=0, Call Entry(Responsed=TRUE, Cause Value=0)
    509083: *Jan  8 14:23:20.709: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    ACK sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6aded64034252
    From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16-                                                                                        09a52be377c5-22878662
    To: <sip:[email protected]>;tag=EA475298-106E
    Date: Wed, 08 Jan 2014 14:02:15 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: presence
    Content-Length: 0
    509084: *Jan  8 14:23:20.713: //678455/7916D3000000/CCAPI/cc_api_call_disconnect                                                                                        _done:
       Disposition=0, Interface=0x48667600, Tag=0x0, Call Id=678455,
       Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
    509085: *Jan  8 14:23:20.717: //678455/7916D3000000/CCAPI/cc_api_call_disconnect                                                                                        _done:
       Call Disconnect Event Sent
    509086: *Jan  8 14:23:20.717: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509087: *Jan  8 14:23:20.717: :cc_free_feature_vsa freeing 4AD77748
    509088: *Jan  8 14:23:20.717: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509089: *Jan  8 14:23:20.717:  vsacount in free is 12
    509090: *Jan  8 14:23:20.721: //678454/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect                                                                                        _done:
       Disposition=0, Interface=0x48D4E620, Tag=0x0, Call Id=678454,
       Call Entry(Disconnect Cause=0, Voice Class Cause Code=0, Retry Count=0)
    509091: *Jan  8 14:23:20.721: //678454/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect                                                                                        _done:
       Call Disconnect Event Sent
    509092: *Jan  8 14:23:20.721: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509093: *Jan  8 14:23:20.721: :cc_free_feature_vsa freeing 4AD76F68
    509094: *Jan  8 14:23:20.721: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509095: *Jan  8 14:23:20.721:  vsacount in free is 11
    509096: *Jan  8 14:23:20.725: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivat                                                                                        e:
       Interface=0x48D4E620, Interface Type=9, Destination=0.0.0.0, Mode=0x0,
       Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screeni                                                                                        ng=Not Screened, Presentation=Allowed),
       Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
       Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call                                                                                         Count On=FALSE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl                                                                                        ication Call Id=)
    509097: *Jan  8 14:23:20.725: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509098: *Jan  8 14:23:20.725: :cc_get_feature_vsa malloc success
    509099: *Jan  8 14:23:20.725: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509100: *Jan  8 14:23:20.729:  cc_get_feature_vsa count is 12
    509101: *Jan  8 14:23:20.729: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509102: *Jan  8 14:23:20.729: :FEATURE_VSA attributes are: feature_name:0,featur                                                                                        e_time:1255632752,feature_id:53130
    509103: *Jan  8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPr                                                                                        ivate:
       SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1
    509104: *Jan  8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/ccCallSetContext:
       Context=0x4AC5D1C4
    509105: *Jan  8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/cc_api_call_connected:
       Interface=0x48D4E620, Data Bitmask=0x0, Progress Indication=NULL(0),
       Connection Handle=0
    509106: *Jan  8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/cc_api_call_connected:
       Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
    509107: *Jan  8 14:23:20.753: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6adee3e42a498
    From: "Asif CIPC" <sip:[email protected]>;tag=2524415~70e9433b-1d79-44ae-9a16-                                                                                        09a52be377c5-22878662
    To: <sip:[email protected]>
    Date: Wed, 08 Jan 2014 14:02:15 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces
    Min-SE:  1800
    User-Agent: Cisco-CUCM8.6
    Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,                                                                                         NOTIFY
    CSeq: 101 INVITE
    Expires: 180
    Allow-Events: presence
    Supported: X-cisco-srtp-fallback
    Supported: Geolocation
    Cisco-Guid: 2031538944-0000065536-0000027608-3188500672
    Session-Expires:  1800
    P-Asserted-Identity: "Asif CIPC" <sip:[email protected]>
    Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=yes;                                                                                        privacy=off
    Contact: <sip:[email protected]:5060;transport=tcp>
    Max-Forwards: 70
    Content-Type: application/sdp
    Content-Length: 240
    v=0
    o=CiscoSystemsCCM-SIP 2524415 1 IN IP4 192.168.12.190
    s=SIP Call
    c=IN IP4 192.168.33.5
    t=0 0
    m=audio 17932 RTP/AVP 18 101
    a=rtpmap:18 G729/8000
    a=ptime:20
    a=fmtp:18 annexb=no
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    509108: *Jan  8 14:23:20.769: //-1/7916D3000000/CCAPI/cc_api_display_ie_subfield                                                                                        s:
       cc_api_call_setup_ind_common:
       cisco-username=3064
       ----- ccCallInfo IE subfields -----
       cisco-ani=3064
       cisco-anitype=0
       cisco-aniplan=0
       cisco-anipi=0
       cisco-anisi=1
       dest=8955900
       cisco-desttype=0
       cisco-destplan=0
       cisco-rdie=FFFFFFFF
       cisco-rdn=
       cisco-rdntype=0
       cisco-rdnplan=0
       cisco-rdnpi=-1
       cisco-rdnsi=-1
       cisco-redirectreason=-1   fwd_final_type =0
       final_redirectNumber =
       hunt_group_timeout =0
    509109: *Jan  8 14:23:20.769: //-1/7916D3000000/CCAPI/cc_api_call_setup_ind_comm                                                                                        on:
       Interface=0x48667600, Call Info(
       Calling Number=3064,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User,                                                                                         Passed, Presentation=Allowed),
       Called Number=8955900(TON=Unknown, NPI=Unknown),
       Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T                                                                                        RUE,
       Incoming Dial-peer=1, Progress Indication=NULL(0), Calling IE Present=TRUE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS                                                                                        E), Call Id=678458
    509110: *Jan  8 14:23:20.769: //-1/7916D3000000/CCAPI/ccCheckClipClir:
       In: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre                                                                                        sentation=Allowed)
    509111: *Jan  8 14:23:20.773: //-1/7916D3000000/CCAPI/ccCheckClipClir:
       Out: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr                                                                                        esentation=Allowed)
    509112: *Jan  8 14:23:20.773: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509113: *Jan  8 14:23:20.773: :cc_get_feature_vsa malloc success
    509114: *Jan  8 14:23:20.773: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509115: *Jan  8 14:23:20.773:  cc_get_feature_vsa count is 13
    509116: *Jan  8 14:23:20.773: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509117: *Jan  8 14:23:20.773: :FEATURE_VSA attributes are: feature_name:0,featur                                                                                        e_time:1255634768,feature_id:53131
    509118: *Jan  8 14:23:20.773: //678458/7916D3000000/CCAPI/cc_api_call_setup_ind_                                                                                        common:
       Set Up Event Sent;
       Call Info(Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passe                                                                                        d, Presentation=Allowed),
       Called Number=8955900(TON=Unknown, NPI=Unknown))
    509119: *Jan  8 14:23:20.773: //678458/7916D3000000/CCAPI/cc_process_call_setup_                                                                                        ind:
       Event=0x48EE6200
    509120: *Jan  8 14:23:20.777: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
       Try with the demoted called number 8955900
    509121: *Jan  8 14:23:20.777: //678458/7916D3000000/CCAPI/ccCallSetContext:
       Context=0x476D5190
    509122: *Jan  8 14:23:20.777: //678458/7916D3000000/CCAPI/cc_process_call_setup_                                                                                        ind:
       >>>>CCAPI handed cid 678458 with tag 1 to app "_ManagedAppProcess_Default"
    509123: *Jan  8 14:23:20.777: //678458/7916D3000000/CCAPI/ccCallProceeding:
       Progress Indication=NULL(0)
    509124: *Jan  8 14:23:20.781: //678458/7916D3000000/CCAPI/ccCallSetupRequest:
       Destination=, Calling IE Present=TRUE, Mode=0,
       Outgoing Dial-peer=20, Params=0x476DCE60, Progress Indication=NULL(0)
    509125: *Jan  8 14:23:20.781: //678458/7916D3000000/CCAPI/ccCheckClipClir:
       In: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed,                                                                                         Presentation=Allowed)
    509126: *Jan  8 14:23:20.781: //678458/7916D3000000/CCAPI/ccCheckClipClir:
       Out: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed,                                                                                         Presentation=Allowed)
    509127: *Jan  8 14:23:20.785: //678458/7916D3000000/CCAPI/ccCallSetupRequest:
       Destination Pattern=.T, Called Number=8955900, Digit Strip=FALSE
    509128: *Jan  8 14:23:20.785: //678458/7916D3000000/CCAPI/ccCallSetupRequest:
       Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pres                                                                                        entation=Allowed),
       Called Number=8955900(TON=Unknown, NPI=Unknown),
       Redirect Number=, Display Info=Asif CIPC
       Account Number=3064, Final Destination Flag=TRUE,
       Guid=7916D300-0001-0000-0000-6BD8BE0CA8C0, Outgoing Dial-peer=20
    509129: *Jan  8 14:23:20.785: //678458/7916D3000000/CCAPI/cc_api_display_ie_subf                                                                                        ields:
       ccCallSetupRequest:
       cisco-username=3064
       ----- ccCallInfo IE subfields -----
       cisco-ani=8062301
       cisco-anitype=0
       cisco-aniplan=0
       cisco-anipi=0
       cisco-anisi=1
       dest=8955900
       cisco-desttype=0
       cisco-destplan=0
       cisco-rdie=FFFFFFFF
       cisco-rdn=
       cisco-rdntype=0
       cisco-rdnplan=0
       cisco-rdnpi=-1
       cisco-rdnsi=-1
       cisco-redirectreason=-1   fwd_final_type =0
       final_redirectNumber =
       hunt_group_timeout =0
    509130: *Jan  8 14:23:20.785: //678458/7916D3000000/CCAPI/ccIFCallSetupRequestPr                                                                                        ivate:
       Interface=0x48667600, Interface Type=3, Destination=, Mode=0x0,
       Call Params(Calling Number=8062301,(Calling Name=Asif CIPC)(TON=Unknown, NPI=                                                                                        Unknown, Screening=User, Passed, Presentation=Allowed),
       Called Number=8955900(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
       Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20                                                                                        , Call Count On=FALSE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl                                                                                        ication Call Id=)
    509131: *Jan  8 14:23:20.785: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509132: *Jan  8 14:23:20.785: :cc_get_feature_vsa malloc success
    509133: *Jan  8 14:23:20.785: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509134: *Jan  8 14:23:20.785:  cc_get_feature_vsa count is 14
    509135: *Jan  8 14:23:20.785: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    509136: *Jan  8 14:23:20.785: :FEATURE_VSA attributes are: feature_name:0,featur                                                                                        e_time:1255629840,feature_id:53132
    509137: *Jan  8 14:23:20.789: //678459/7916D3000000/CCAPI/ccIFCallSetupRequestPr                                                                                        ivate:
       SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
    509138: *Jan  8 14:23:20.789: //678459/7916D3000000/CCAPI/ccCallSetContext:
       Context=0x476DCE10
    509139: *Jan  8 14:23:20.789: //678458/7916D3000000/CCAPI/ccSaveDialpeerTag:
       Outgoing Dial-peer=20
    509140: *Jan  8 14:23:20.793: //678459/7916D3000000/CCAPI/cc_api_call_proceeding                                                                                        :
       Interface=0x48667600, Progress Indication=NULL(0)
    509141: *Jan  8 14:23:20.801: //678459/7916D3000000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CE197B
    Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=ye                                                                                        s;privacy=off
    From: "Asif CIPC" <sip:[email protected]>;tag=EA475304-26C5
    To: <sip:[email protected]>
    Date: Wed, 08 Jan 2014 14:23:20 GMT
    Call-ID: [email protected]
    Supported: timer,resource-priority,replaces,sdp-anat
    Min-SE:  1800
    Cisco-Guid: 2031538944-0000065536-0000027608-3188500672
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF                                                                                        Y, INFO, REGISTER
    CSeq: 101 INVITE
    Timestamp: 1389191000
    Contact: <sip:[email protected]:5060>
    Expires: 180
    Allow-Events: telephone-event
    Max-Forwards: 69
    Session-Expires:  1800
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 274
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 9218 9584 IN IP4 172..XX.XX.XX
    s=SIP Call
    c=IN IP4 172..XX.XX.XX
    t=0 0
    m=audio 16868 RTP/AVP 18 101
    c=IN IP4 172..XX.XX.XX
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=yes
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    509142: *Jan  8 14:23:20.805: //678458/7916D3000000/SIP/Msg/ccsipDisplayMsg:
    Sent:
    509163: *Jan  8 14:23:20.945: //678458/7916D3000000/CCAPI/cc_api_call_disconnect                                                                                        _done:
       Call Disconnect Event Sent
    509164: *Jan  8 14:23:20.945: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509165: *Jan  8 14:23:20.945: :cc_free_feature_vsa freeing 4AD77748
    509166: *Jan  8 14:23:20.945: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    509167: *Jan  8 14:23:20.945:  vsacount in free is 12
    509168: *Jan  8 14:23:32.517: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    OPTIONS sip:172..XX.XX.XX:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKhs8ak5845ch42p7cff35k1ap3T02677
    Call-ID: isbchh12748fcsk155w58p151kks36fww24s@SoftX3000
    From: <sip:172..XX.XX.XX:5060>;tag=sbc0806pa8fp7w7
    To: <sip:172..XX.XX.XX>
    CSeq: 1 OPTIONS
    Max-Forwards: 70
    Content-Length: 0
    509169: *Jan  8 14:23:32.525: //678460/495AB05FB187/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKhs8ak5845ch42p7cff35k1ap3T02677
    From: <sip:172..XX.XX.XX:5060>;tag=sbc0806pa8fp7w7
    To: <sip:172..XX.XX.XX>;tag=EA4780CC-582
    Date: Wed, 08 Jan 2014 14:23:32 GMT
    Call-ID: isbchh12748fcsk155w58p151kks36fww24s@SoftX3000
    Server: Cisco-SIPGateway/IOS-12.x
    CSeq: 1 OPTIONS
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF                                                                                        Y, INFO, REGISTER
    Allow-Events: telephone-event
    Accept: application/sdp
    Supported: timer,resource-priority,replaces,sdp-anat
    Content-Type: application/sdp
    Content-Length: 170
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 8937 2437 IN IP4 172..XX.XX.XX
    s=SIP Call
    c=IN IP4 192.168.33.5
    t=0 0
    m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
    c=IN IP4 192.168.33.5
    u all
    and the config is
    voice service voip
    ip address trusted list
      ipv4 172.XX.XX.XX 255.255.255.255
    dtmf-interworking rtp-nte
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    no supplementary-service h450.2
    no supplementary-service h450.3
    no supplementary-service h225-notify cid-update
    redirect ip2ip
    h323
      session transport udp
      h245 tunnel disable
    sip
      session transport tcp
      rel1xx disable
      registrar server expires max 3600 min 3500
      transport switch udp tcp
      redirect contact order best-match
      asymmetric payload full
      g729 annexb-all
    voice class codec 1
    codec preference 1 g711alaw
    codec preference 2 g711ulaw
    codec preference 3 g729r8
    codec preference 4 g729br8
    and the dial-peer through the calls will go out is
    dial-peer voice 20 voip
    description ***TO-OUT***
    translation-profile outgoing OUT-SIP
    destination-pattern .T
    progress_ind progress enable 8
    rtp payload-type cisco-codec-fax-ack 112
    rtp payload-type nte 97
    session protocol sipv2
    session target ipv4:10.205.20.50:5060
    session transport udp
    voice-class codec 1
    voice-class sip bind control source-interface FastEthernet0/0
    voice-class sip bind media source-interface FastEthernet0/0
    dtmf-relay rtp-nte
    no vad

    Hi Nadeem,
    our setup is like
                                                                vpn link
    call manager ------head office(router)----------------------------------brach router(gateway)------------------ip phone(branch)
    The call flow is
                                                                                                                  sip
    IP Phone---->brach GW-------------->call manager------------------>branch GW------------------->ITSP
    there is no subscriber at branch side, so the outbound call should travel to call manager at head office and then get exit from branch gateway to ITSP through sip line.

  • Get '500 Internal Server Error' during SIP INVITE - cause 44

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    Get ‘500 Internal Server Error’ during SIP INVITE - cause 44
    Have you ever seen anything like this before?  It usually works, but intermittently, we see calls get rejected.  It somehow seems related to high loads on the router.  We reduced the occurrences by changing our code to throttle the number of SIP INVITEs we send, but this doesn’t scale well.  Once it occurs, the only way to clean it up is to do a shut/no shut on the voice-port associated to SIP INVITE.
    Any suggestions on how we can proceed to debug this issue?
    BACKGROUND:
    Cisco 2811 running (C2800NM-ADVENTERPRISEK9-M), Version 12.4(24)T3, RELEASE SOFTWARE (fc2)
    NAME: "2811 chassis", DESCR: "2811 chassis" PID: CISCO2811
    NAME: "9 Port FE Switch on Slot 0 SubSlot 1", DESCR: "9 Port FE Switch" PID: HWIC-D-9ESW
    NAME: "WIC/VIC/HWIC 1 Power Daughter Card", DESCR: "9-Port HWIC-ESW Power Daughter Card" PID: ILPM-8
    NAME: "Two port E1 voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "Two port E1 voice interface daughtercard" PID: VWIC-2MFT-E1=
    NAME: "Two port E1 voice interface daughtercard on Slot 0 SubSlot 3", DESCR: "Two port E1 voice interface daughtercard" PID: VWIC-2MFT-E1=
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 0 SubSlot 4", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "High Density Voice2 Network module with on board two port interface  on Slot 1", DESCR: "High Density Voice2 Network module with on board two port interface " PID: NM-HDV2-2T1/E1
    NAME: "2nd generation two port EM voice interface daughtercard on Slot 1 SubSlot 0", DESCR: "2nd generation two port EM voice interface daughtercard" PID: VIC2-2E/M
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 2", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 3", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 4", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    NAME: "PVDMII DSP SIMM with four DSPs on Slot 1 SubSlot 5", DESCR: "PVDMII DSP SIMM with four DSPs" PID: PVDM2-64
    WIRESHARK:
    No.     Time        Source                Destination           Protocol Info
          2 0.057246    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 2 (471 bytes on wire, 471 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
          3 0.071428    10.194.154.136        171.68.115.156        SIP/SDP  Status: 183 Session Progress, with session description
    Frame 3 (1109 bytes on wire, 1109 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 183 Session Progress
       Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>;tag=48645D8-1175
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 8759 6996 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 8759
                    Session Version: 6996
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 18710 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 18710
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                   MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
          4 0.089917    10.194.154.136        171.68.115.156        SIP/SDP  Status: 200 OK, with session description
    Frame 4 (1116 bytes on wire, 1116 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 200 OK
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41a-100875-517454db
            From: <sip:[email protected]:5060>;tag=82f4a00-9c7344ab-13c4-45026-41a-4ea64c5a-41a
            To: <sip:[email protected]:5060>;tag=48645D8-1175
            Date: Wed, 08 Sep 2010 20:47:49 GMT
            Call-ID: 80e4f50-9c7344ab-13c4-45026-41a-10aff3f4-41a
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: replaces
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 8759 6996 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 8759
                    Session Version: 6996
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 18710 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 18710
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         7 1.661867    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 7 (469 bytes on wire, 469 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
          8 1.676056    10.194.154.136        171.68.115.156        SIP/SDP  Status: 183 Session Progress, with session description
    Frame 8 (1107 bytes on wire, 1107 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 183 Session Progress
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         10 1.700567    10.194.154.136        171.68.115.156        SIP      Status: 100 Trying
    Frame 10 (471 bytes on wire, 471 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 100 Trying
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Length: 0
    No.     Time        Source                Destination           Protocol Info
         11 1.726376    10.194.154.136        171.68.115.156        SIP/SDP  Status: 200 OK, with session description
    Frame 11 (1114 bytes on wire, 1114 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 200 OK
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100eca-13593e22
            From: <sip:[email protected]:5060>;tag=82f4b98-9c7344ab-13c4-45026-41c-669825d-41c
            To: <sip:[email protected]:5060>;tag=4864C1C-10F8
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5138-9c7344ab-13c4-45026-41c-3f6bfc7-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
            Allow-Events: telephone-event
            Remote-Party-ID: <sip:[email protected]>;party=called;screen=no;privacy=off
                [Expert Info (Note/Undecoded): Unrecognised SIP header (Remote-Party-ID)]
                    [Message: Unrecognised SIP header (Remote-Party-ID)]
                    [Severity level: Note]
                    [Group: Undecoded]
            Contact: <sip:[email protected]:5060>
            Supported: replaces
            Supported: sdp-anat
            Server: Cisco-SIPGateway/IOS-12.x
            Content-Type: application/sdp
            Content-Disposition: session;handling=required
            Content-Length: 264
        Message Body
            Session Description Protocol
                Session Description Protocol Version (v): 0
                Owner/Creator, Session Id (o): CiscoSystemsSIP-GW-UserAgent 7991 6854 IN IP4 10.194.154.136
                    Owner Username: CiscoSystemsSIP-GW-UserAgent
                    Session ID: 7991
                    Session Version: 6854
                    Owner Network Type: IN
                    Owner Address Type: IP4
                    Owner Address: 10.194.154.136
                Session Name (s): SIP Call
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Time Description, active time (t): 0 0
                    Session Start Time: 0
                    Session Stop Time: 0
                Media Description, name and address (m): audio 17660 RTP/AVP 18 101
                    Media Type: audio
                    Media Port: 17660
                    Media Protocol: RTP/AVP
                    Media Format: ITU-T G.729
                    Media Format: DynamicRTP-Type-101
                Connection Information (c): IN IP4 10.194.154.136
                    Connection Network Type: IN
                    Connection Address Type: IP4
                    Connection Address: 10.194.154.136
                Media Attribute (a): rtpmap:18 G729/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 18
                    MIME Type: G729
                    Sample Rate: 8000
                Media Attribute (a): fmtp:18 annexb=no
                    Media Attribute Fieldname: fmtp
                    Media Format: 18 [G729]
                    Media format specific parameters: annexb=no
                Media Attribute (a): rtpmap:101 telephone-event/8000
                    Media Attribute Fieldname: rtpmap
                    Media Format: 101
                    MIME Type: telephone-event
                    Sample Rate: 8000
                Media Attribute (a): fmtp:101 0-16
                    Media Attribute Fieldname: fmtp
                    Media Format: 101 [telephone-event]
                    Media format specific parameters: 0-16
    No.     Time        Source                Destination           Protocol Info
         13 1.727645    10.194.154.136        171.68.115.156        SIP      Status: 500 Internal Server Error
    Frame 13 (526 bytes on wire, 526 bytes captured)
    Ethernet II, Src: Cisco_0d:3c:c0 (00:1f:ca:0d:3c:c0), Dst: HewlettP_06:71:52 (00:1f:29:06:71:52)
    Internet Protocol, Src: 10.194.154.136 (10.194.154.136), Dst: 171.68.115.156 (171.68.115.156)
    User Datagram Protocol, Src Port: sip (5060), Dst Port: sip (5060)
    Session Initiation Protocol
        Status-Line: SIP/2.0 500 Internal Server Error
        Message Header
            Via: SIP/2.0/UDP 171.68.115.156:5060;rport;branch=z9hG4bK-41c-100f04-2fde97a9
            From: <sip:[email protected]:5060>;tag=82f4d30-9c7344ab-13c4-45026-41c-5c20b753-41c
            To: <sip:[email protected]:5060>;tag=4864C50-3C3
            Date: Wed, 08 Sep 2010 20:47:51 GMT
            Call-ID: 80e5320-9c7344ab-13c4-45026-41c-7fbe4865-41c
            CSeq: 1 INVITE
                Sequence Number: 1
                Method: INVITE
            Allow-Events: telephone-event
            Server: Cisco-SIPGateway/IOS-12.x
            Reason: Q.850;cause=44
                Reason Protocols: Q.850
                Cause: 44(0x2c)[Requested circuit/channel not available]
            Content-Length: 0
    Thanks!
    -John

    Since it appears you are a Cisco Employee, my recommendation is that you use the many internal resource available to you (including, but not limited to) , like TAC access, internal forums, team leaders, etc.
    This not to give the casual reader, the impression that the best source of support at Cisco is a customer's public forum.

  • Every time i launch garageband i get this message "Error code 28773 was returned by the Audio driver."

    HI. I just got a new macbook pro 15".
    every time i launch garageband i get this message
    "Error code 28773 was returned by the Audio driver."
    when i hit record, the shaded area in GB starts to advance, but it doesn't record any sound, and when i hit the space bar, the recorded area disappears.
    anyone know how to fix this?
    I have installed BOOM, but i think that's the only extra sound software i have.]
    PLEASE HELP!
    thanks,
    mojoman22

    Please read this whole message carefully, especially the warnings, before doing anything.
    1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.
    2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.
    3. You should either remove or update the following system modification(s), if an update is available from the developer:
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    4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.
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    5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.
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    Remove the "MacKeeper" crapware as follows.
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    Florence_USA
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