Skype help file obsolete on important subjects

The Skype help system, which is sent to my browser, is in need of a rewrite for easier use, but especially for updating feature names that are obsolete. The latest instance is I want to use that feature called "Call Quality" or something like that. When I look it upon Skype help it says to go to the "Computer" tab and use something underneath it. There isn't a "Computer" tab now. I guess there may have been when this text was written many years ago. I've been searching for 10 minutes to get to that feature that allows you to call yourself for testing purposes, and I can't find it now, although I've used it in the past. The Skype help feature gives me bad advice, and I wish I knew which tab it is under now. I've looked under all of them, without success. I'd appreciate an answer to this question ASAP, and a commitment to update those help answers.

Call Quality Monitor is only available when you are in an actual call.
https://support.skype.com/en/faq/FA12303/connection-troubleshooter
If you press the Call Quality Monitor, as shown in this image, you will see a new window with the Computer tab available.
https://az545221.vo.msecnd.net/skype-faq-media/faq_content/skype/screenshots/fa12303/fa12303_1.png

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I am a Windows Vista User. I updated my iTunes Version 10.3. Then, when I re-opened my iTunes, all files were gone! Good thing I consolidated the files and just imported the files again. But, this happens every time I close and open my iTunes. Help?

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Hi
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Hi, Skip.
1. You wrote: "For some reason, I can't get the help file to load on Grapher to load. I have repaired permissions, but the thing will go no further than show me the entry page to Grapher help."See the "Help Viewer links do not work" section of my "Troubleshooting Help Viewer" FAQ.
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Dr. Smoke
Author: Troubleshooting Mac® OS X

Instructions needed for importing a RoboHelp - Oracle Help file

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I have imported a jpeg photo into iPhoto and cannot get the Places map to let me fix a position on the map. It remains disabled for my photo. Checking out the Help file has not given any solution.

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alba123
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Regards
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Help! What should I do???
Yesterday I installed LR 4 Beta. I had a folder with 300 images in it on LR 3, obviously all files had names. I imported these photos into LR4 to work with LR4 and they were renamed in the process. Now in my LR3 folder, all the files still have there old names and the "missing photo ?" and I assume that's because the name has been changed and LR3 can't find them. Any thoughts on an easy fix?
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Thanks so much for helping me with this.
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2012/1/11 Dorin Nicolaescu-Musteață <[email protected]>
Re: Files Renamed when importing to LR4 and now can't find them in LR3 created by Dorin
Nicolaescu-Musteață <http://forums.adobe.com/people/dorin_nicolaescu> in *Photoshop
Lightroom* - View the full discussion<http://forums.adobe.com/message/4132062#4132062>

Lightroom 4.2. unable to import. message files were not imported because they cannot be read

Lightroom crisis:
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I tested the card and the card readers by using cards from different cameras and using different card readers. I was able to import the images into a folder on my desktop so know nothing is corrupted.. The memory cards are good, my card readers are good. no setting have changed in my camera. Nothing has changed in my routine. Have been using lightroom for several years.
I import through a card reader, convert to DNG and save on an external hard drive. All very ordinary.
No one I have contacted has had nor knows of anyone who has had this problem.
Unable to get in touch with anyone at Adobe.
Thank you for any help or direction to tec support
Barbara Nelson
[email protected]

On a quick read, it sounds like the same issue that had me dead in the water for 7 days. (LR 4.2) I tested everything - my card readers are good, the memory cards are not corrupted, tried different cards from different cameras,etc. Working my way through all my tech savvy friends and professionals, I was lucky to connect with a great sr. tech person at Adobe. After trouble shooting all lightroom possibilities (3 hours on the phone) we checked my external hard drive where all the images are stored. Even tho the external hard drive had plenty of space and "told me" that it was healthy and functioning well, Adobe had me go into the external hard drive's properties/tools and do a "check for errors. 12 hours later after the program went though the drive one file at a time, it found errors, moved them to a separate folder, and now all is functioning OK. The hard drive had not crashed nor were any images lost. As can happen after some time there must have been a scratch or similar that prevented more images from being written (or read) to the drive. Even though all is working OK at this time, I will replace my external hard drive (and it's back up external drive).just in case there are more "bumps" on the external hard drive.
My tech knowledge is limited, and I am not intuitive about anything digital, so can't add any more information then the experience I had.
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How can I get help? Help files do not work.

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2. The reason I was trying to access the Help files is that I cannot figure out how to see all the photos in a file instead of just the most recently imported photos. I am in Folder Location display mode. I tried to import all the photos in a particular file, but it imported only seven--said the rest had already been imported. But now it will only show me those seven just imported. I can go back to Thumbnail view, which gives me the View All button, but then I can't limit the view to just the photos in a particular file. I am so frustrated!
And since I don't really know how I got to this screen (thought I was submitting a question to Adobe Support) I don't know if I can even find my way back here to check for somebody's kind assistance!

Thanks for your response.
I believe the problem is that there is no "Show All" button in the Folders
View. I've gone back to Thumbnail View and selected "Show All," then
returned to the Folders View and clicked on the particular folder, but it still
displays just those seven photos. If I click on another folder I get all
of the photos in that folder, but click back on this folder and I'm back to
just seven of 50+ items. Interestingly, I also tried going to the Import
Batch view, and in that batch it shows only two pictures!
By the way, I have shut down the program and restarted a couple of times.
I've also checked to make sure there are no album or keyword items checked
which would limit the items shown.
I cannot afford to update to PSE11, because I just updated to 10 last
month! I'm feeling very stupid at this point and about ready to give up.
In a message dated 10/4/2012 1:53:17 P.M. Central Daylight Time,
[email protected] writes:
The folder view in PSE9 and PSE10 is of limited interest; the new version
in PSE11 is better and safer in your case. I understand that all the files
in the folder are visible in thumbnail view but the older ones are not
visible in folder view, even with 'show all' selected ?

RoboHelp 9 HTML: Is it possible to create a project with just the help files?

I have the help files but not the project... and I am just wondering if I can somehow import those help files into RoboHelp?

Ok, this is shameless advertising, but here it goes anyway: Peter's way works perfect, but it will take a huge amount of time. You may also want to consider one of my recovery scripts that can recover a project in minutes: Recovery script | WvanWeelden.eu
In the interest of full disclosure: Please note that these scripts are commercial.
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Flash CS4 Help File Offline What Happened to Tag Defintions Showing UP?????

Ok I know I can set the help system to browse offline however
this doesn't work correctly for any less then ActionScript 3. When
you highlighted a word in the past such as "null" it use to pull up
the word and the info in all the books. Now all I see is a web
browser that doesn't do this for me. I mean who sits there at
adobe's end and thinks up of ways to slow someone down like this??
How can you remove the core help quick linking from the program.
Number 1 not everyone is on AS3 and some of us still have to update
AS2 code.
Bigspace ships has an air application that installed AS3 flex
reference but again useless unless you are on AS3. Has anyone found
another way to get this old school functionality to work on
CS4???

Jay Armstrong here. I’m one of the writers who works on
the Flash docs.
Regarding this comment and the many others in other threads
that have added important details about the issues with the help
workflow, and in particular the ActionScript help workflow: We hear
your pain and we are working to implement solutions to these
issues.
I understand that this new help workflow is more painful than
in CS3 when you had the Help right in its own panel in the product.
Here’s some background:
The implementation of Help within the Flash Help panel prior
to CS4 required that *all* the Help files be installed on the local
drive with the product, resulting in some issues that we tried to
address in CS4. Including Help on the installation disc caused
issues including:
- Required that Help be completed much earlier for
localization and end-game testing.
- Resulted in static Help files that had been completed early
in the development cycle, sometimes not accounting for last minute
UI or other changes.
- A long install process.
- Crowded the installation disc.
These aren't meant to be full explanations of why we made the
changes, but just some background as to some of the things we were
thinking about. Clearly the decisions we came to weren't the right
ones for many users. We are intent on making things better.
Moving Help online makes it possible to update Help on an
ongoing basis, allows users to comment on and embellish the Help,
and allows us to add links from the help out to new articles,
tutorials, videos, and code samples on adobe.com and throughout the
Flash web community. One of you rightly pointed out that the Adobe
Updater could have been used for some of this, but I believe that
the updater would have required much more rigorous certification by
us of any update packages and the update/install process for each.
We actually are updating the online help files very frequently, so
this process would have been a major barrier to these updates.
We’ve had a struggle about how to deliver the Flash
Help for a long time, as we have a lot of users who have been quite
vocal about not liking the Help panel consuming space within the
Flash window as well as users who really want it there so they
don’t have to leave the IDE.
Having said all that, I still totally understand what
you’re saying about losing your code, glance, code, glance,
code workflow. As you probably know, we’ve been getting a lot
of feedback about this, along with other issues that online Help
has caused. We are actively looking at ways of solving these, but
the Help-in-a-browser issue a difficult problem, as this aspect of
the Help implementation is baked fairly deep into the CS4 product.
Since CS4 shipped, we have implemented solutions to some of the
issues with Help raised by users, such as allowing you to select
the default destination of F1 (though Flash CS4 always went to the
actual Help system rather than the Flash Help and Support page,
which is what these users wanted in other products). I just
don’t know if there will be a solution in the CS4 time frame
for viewing Help within Flash itself. As noted in this thread,
there are a few independent developers working on non-browser help
viewers, such as Jamie Kosoy, Technical Director at Big Spaceship,
whose AIR application for the CS4 Language Reference docs is
available at
http://labs.bigspaceship.com/2008/12/09/air-app-as3-language-reference/.
We knew that people use the AS3 Language Reference a lot, so
we did install a local, abridged version of that with the product.
You only see it when not connected to the internet or if you
disable online connections as described earlier in this thread, and
it still opens in a web browser and still has the same navigation
interface as the online version. You can also download a local copy
of the AS Reference, which does get updated periodically and can be
viewed locally regardless of the state of your internet connection,
but it also is all html and opens in a web browser. As previously
noted, the download is available here:
http://help.adobe.com/support/documentation/en/flash/10/ActionScript3LangRef.zip.
I know this thread started off with AS2 concerns, and we hear
those too.
In some of the other threads out there about the Help, people
have raised issues about the contents navigation in the CS4 version
of the ASLR as well. We are listening to all these issues and
actively working on solutions that will address these questions.
We’d really like to give you better control over whether you
see online or local content, whether you see it inside the IDE or
in a separate application, etc.
I know that you are all really frustrated at some of these
help changes, and so I want to say how much we appreciate your
feedback. I’m sorry that my reply doesn’t give you the
magic bullet that you are understandably hoping for.
-Jay

Please fix the Robohelp bug related to supporting underscores (_) in the help files (*.chm)

There are 10 module specific projects. Further map IDs are assigned in all the 10 module projects to have context sensitivity. These are merged into a single project to generate the entire help file. The output for the project is html help (.chm).
Initially, we generated the html help and integrated with the application. When tested (pressed F1) the correct topic is displayed but with the ToC for that module and not the entire help.
Solution: I followed the steps mentioned in the following thread that I came across on Adobe forum.
http://forums.adobe.com/message/240496#240496
But the solution didn’t work as expected, Further investigation showed that since the output file name had underscore (Module1_EN.chm to denote the language), the solution didn’t work. Hence I removed the ‘underscore (_)’ from the output file name and generated the output again. This time the solution worked.
Please refer below the steps for generating the output.
Steps:
Generated output (chm) for all the modules. I had to make sure that the output file name does not contain any ‘underscore (_)’ as this caused the problem when generated the help file.
In the main help project (which is an empty container), merged all the projects using Robohelp’s Merged Project functionality. While merging, I first created empty Book and then merged the project within that book.
For example, Book1 will contain Module1.chm, Book2 will contain Module2.chm and so on.
Added window definitions using Project Setup -> New Window. Also added reference to main ToC here by clicking Advanced Properties. (Table of Contents: Main.hhc)
Selected the above created window while generating the output (Single source layouts -> html help Layout -> Properties).
Generated the html output for the entire project (Main.chm).
Decompile the ‘Main.chm’ and extracted the ToC file ‘Main.hhc’.
For each module project, imported ‘Main.hhc’ as a Baggage File, created window definitions same as the Main project and with reference to ‘Main.hhc’.
Again generated html output for all the modules.
Tested CSH for the project. The correct topic displayed with the entire ToC.
Best regards,
/Vikas

You need to post a bug report to get Adobe's attention. This is a user to user forum. Please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
Not sure but I believe it may be a bug in the Microsoft Help Compiler over which Adobe have no control. Microsoft last updated in 2004. Good luck!
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Flash 9 Alpha ate my help files

Just installed the Flash 9 taster (as it were) to explore the
delights of as3 - boomshanka - no helpfiles, have not nosed around
yet to see what else is ary
Anyone else had good or bad experiences with this
update??

pwiop,
> Just installed the Flash 9 taster (as it were) to
explore
> the delights of as3 - boomshanka - no helpfiles, have
> not nosed around yet to see what else is ary
Your spelling of awry is ary. But everything else looks
okay. ;)
> Anyone else had good or bad experiences with this
> update??
Welllll, it's not so much an update as a beta. That's an
important
distinction! Having said that, though, I haven't had any
problems. My Help
files are all still accounted for -- in Flash 8, that is. Are
you saying
the Flash 9 beta ate your Flash 8 documentation? Or is it
just that Flash 9
seems to have no Help? If that's it, then we're in the same
boat. Flash 9
doesn't have help files (those are available online).
http://livedocs.macromedia.com/labs/as3preview/langref/
You didn't *uninstall* 8, did you?
David Stiller
Adobe Community Expert
Dev blog,
http://www.quip.net/blog/
"Luck is the residue of good design."

Skype help file obsolete on important subjects

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