Slow browsing when streaming Apple TV

Hi - I just purchased a 3rd Gen Apple TV and have really been enjoying it so far, however there is one issue that seems to be continually occuring.  Anytime that I am streaming something on Netflix, web browsing on my MacBook Pro or my and my wife's iPhone's seems to slow to a crawl.  It also seems like I need to refrain from using my MacBook while streaming for the quality of the stream to be good on the Apple TV.
I have done several speed tests to make sure my bandwidth is good, and I consistently achieve download speeds of 25 mbps.  Prior to getting the Apple TV, I streamed Netflix through my XBOX 360 while browsing on my MacBook and iPhones without any issues whatsoever.  The only thing that has changed in my environment is the addition of the Apple TV. 
My router is a 4th Gen Airport Extreme.  I have tried the Apple TV wirelessly as well as through Ethernet with little to no difference in performance. 
Has anyone else had issues like this?  I tested again streaming through the XBOX and there are no performance issues while browsing and the video quality of Netflix is great.

dpolishsensation wrote:
Has anyone had any issues where streaming movie trailers through Apple TV is very slow? However, when browsing YouTube or doing anything else online such as streaming a movie from another computer is fine?
can't say i have.
anything time i have views trailers (and i watched on the other day) they loaded quickly and played almost straight away.

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