Slow logins with Kerberos?

I've noticed that logins have been quite slow: specifically, there seems to be a delay of several minutes between typing in the user name and password in the login window before the login is successful and the desktop begins to initialise. This appears to be the case even if I wait several minutes after the login dialog is displayed, allowing launchd to start up further daemons in the background. I'm using Kerberised logins on Leopard Server 10.5.8, and I should add that this delay seems a recent change in behaviour, although I can't tie it to any specific patch. What catches my eye from the logs is the following entries from secure.log:
Dec 1 18:29:15 <hostname> loginwindow[80]: Login Window Started Security Agent
Dec 1 18:29:16 <hostname> SecurityAgent[172]: Showing Login Window
Dec 1 18:29:49 <hostname> SecurityAgent[172]: User info context values set for <user>
Dec 1 18:32:49 <hostname> /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[299]: Starting up.
Dec 1 18:32:50 <hostname> SecurityAgent[172]: Login Window done
Dec 1 18:32:50 <hostname> com.apple.SecurityServer[36]: Succeeded authorizing right system.login.console by client /System/Library/CoreServices/loginwindow.app for authorization created by /System/Library/CoreServices/loginwindow.app.
Dec 1 18:32:50 <hostname> loginwindow[80]: Login Window - Returned from Security Agent
As best as I can read this, there's a three minute delay in login because the credential caching service isn't standing by to manage the tickets generated by the Kerberised login and isn't made available promptly. I don't know if this is itself the crux of the problem or indicative that some other operation is having problems and takes this long to look up the credential cache service's Mach port and get launchd to start it up or to acquire credentials to populate into the cache. I should add that all name services and the Kerberos instance from which credentials are acquired are local to the server, which may or may not be part of the problem.
Bottom line is that taking three minutes to process a login request makes for a very frustrating experience (let's not mention the subsequent delays in getting all the programs launched by the dock to page in and complete their start-up and how difficult it is to get anything in the desktop session to respond while the system chugs along).
Message was edited by: buffyg

Hi
No. It probably means you've posted in the wrong forum. Your question really relates to an OD Master environment and OSX Server. In which case the forum you really want is here:
http://discussions.apple.com/category.jspa?categoryID=236
Slow login's could be down to a number of things. If the problem is affecting all clients then I would look at the 'health' of your DNS/DHCP Services first. Can clients resolve the server correctly on both pointers? Can the Server resolve itself the same way? Is Kerberos still running on the Server? Kerberos as you know is time-dependent, in which case are the Client's clocks in sync with the Server's? Is there enough space on the drive hosting home profiles? If the drive is not the Boot OS is there enough space on the boot OS? Have you tried flushing Client Workstation's caches yet?
As you can see only more questions rather than answers I'm afraid. We could continue on this forum if you wish but I feel it would probably be best if you posted in the other forum. More chance of it being seen by guys who do this sort of thing every day.
Tony

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    >
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    >>
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    > Thanks Craig, just tried that and it took 10 secs off the time.
    >
    >
    Craig Wilson - MCNE, MCSE, CCNA
    Novell Knowledge Partner
    Novell does not officially monitor these forums.
    Suggestions/Opinions/Statements made by me are solely my own.
    These thoughts may not be shared by either Novell or any rational human.

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      Jan 16, 2015, 01:20:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-16-132019_[reda cted].crash

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1157 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n   '"${p[50]}"'mod date: %s\n   '"${p[50]}"'checksum: %s\n%s\n' '\n   ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf "Revision: %s\n\n" ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
    Part 1 of 8 done at … sec
    Part 8 of 8 done at … sec
    The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Slow login, bundle, polices after upgrade 10.3.1 t0 10.3.4

    We had 10.3.1 running on servers and workstations with little problem, after upgrade to 10.3.4 we now have over all slow login around 5min then the app launcher will take another 10-30 min to display contents. if you try to zac ref we are getting multiple errors on workstations. the most common is "Unable to refresh the system settings"
    LOG FILE TAKEN FROM WORKSTATION
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [Settings Module] [] [System.Web.Services.Protocols.SoapException: There was an error looking up the settings for 97196118b079824580cd8a12b7c4a45c
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object() parameters)
    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
    at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String DeviceID)] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [Settings Module] [] [ at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object() parameters)
    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
    at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String DeviceID)] [] []
    [ERROR] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [Settings Module] [SettingsModule.SettingsRefreshError] [Unable to refresh the system settings from https://10.35.144.11:8443/zenworks-setting-lookup/ service.] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ZMD] [] [GetCurrentURIFromConnectMan - URI is bad https://10.35.144.11:8443/zenworks-setting-lookup/ trying to find another one] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [FindNextContent()] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ badUri: https://10.35.144.11:8443/zenworks-setting-lookup/] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ Exception: There was an error looking up the settings for 97196118b079824580cd8a12b7c4a45c] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://hhs-fs2.cabe.k12.wv.us:8443/...etting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://10.35.144.11:8443/zenworks-setting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://ccboe:8443/zenworks-setting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://ccboe.cabe.k12.wv.us:8443/ze...etting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://10.32.0.10:8443/zenworks-setting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://southside.cabe.k12.wv.us:844...etting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [https://10.33.152.6:8443/zenworks-setting-lookup/ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ ] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [Marking IP Location https://hhs-fs2.cabe.k12.wv.us:8443/...tting-lookup/: Bad] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [Unknown Exception] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [There was an error looking up the settings for 97196118b079824580cd8a12b7c4a45c] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object() parameters)
    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
    at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String DeviceID)] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [Marking location https://10.35.144.11:8443/zenworks-setting-lookup/ Bad at the request of module settings] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ Setting location name https://10.35.144.11:8443/zenworks-setting-lookup/ to status Bad] [] []
    [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69] [] [ConnectMan] [] [ Exception causing location name https://10.35.144.11:8443/zenworks-setting-lookup/ to be marked Bad: System.Web.Services.Protocols.SoapException: There was an error looking up the settings for 97196118b079824580cd8a12b7c4a45c
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object() parameters)
    at Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest SettingsRequest)
    at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String DeviceID)] [] []
    If you do a zac cc and then zac ref. you loose all the device associcated bundles and policies and receive
    WORKSTATION LOG shows
    [DEBUG] [02/10/2012 09:09:52.261] [1384] [ZenworksWindowsService] [4] [] [WebService] [] [Server returned a valid response from getZoneConfiguration(), but one of the ZoneConfigurationType.Items objects is an error. Code = -104 (Closest servers failure); Message = The UID is not valid: none] [] []
    and later in log
    [DEBUG] [02/10/2012 09:09:53.010] [1384] [ZenworksWindowsService] [4] [] [ZMD] [] [Soap Utility: KeepAlive is read from registry. KeepAlive = True] [] []
    [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4] [] [RegistrationManager] [] [Service Error. code: -28, message: StandardDataModelException: 97196118b079824580cd8a12b7c4a45c] [] []
    [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4] [] [RegistrationManager] [] [Unexpected exception calling UpdateStatus service: Error in the application.
    at Novell.Zenworks.Registration.RegistrationManager.U pdateStatus(Boolean ignoreRandomRefresh)] [] []
    [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4] [] [RegistrationManager] [] [Unable to update device status with any service] [] []
    [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4] [] [SessionManager] [] [GetSession called with SessionID: 999] [] []
    [DEBUG] [02/10/2012 09:09:53.260] [1384] [ZenworksWindowsService] [4] [] [ZMD] [] [Getting Session Capability] [] []
    THEN System setting error again.
    I am able to ping the server using it's dns name.
    not sure where to go from here any help would be appreciated.

    Start with a ZDC report on all of your Servers.
    The ZDC Tool can be found on Patchfinder with the other patches.
    This can help identify issues such as missing or incorrect files.
    On 2/10/2012 9:26 AM, dmilam wrote:
    >
    > We had 10.3.1 running on servers and workstations with little problem,
    > after upgrade to 10.3.4 we now have over all slow login around 5min then
    > the app launcher will take another 10-30 min to display contents. if you
    > try to zac ref we are getting multiple errors on workstations. the most
    > common is "Unable to refresh the system settings"
    >
    > LOG FILE TAKEN FROM WORKSTATION
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [Settings Module] [] [System.Web.Services.Protocols.SoapException:
    > There was an error looking up the settings for
    > 97196118b079824580cd8a12b7c4a45c
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [Settings Module] [] [ at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    > [ERROR] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [Settings Module] [SettingsModule.SettingsRefreshError] [Unable to
    > refresh the system settings from
    > https://10.35.144.11:8443/zenworks-setting-lookup/ service.] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ZMD] [] [GetCurrentURIFromConnectMan - URI is bad
    > https://10.35.144.11:8443/zenworks-setting-lookup/ trying to find
    > another one] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [FindNextContent()] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ badUri:
    > https://10.35.144.11:8443/zenworks-setting-lookup/] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ Exception: There was an error looking up the
    > settings for 97196118b079824580cd8a12b7c4a45c] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] []
    > [https://hhs-fs2.cabe.k12.wv.us:8443/...etting-lookup/ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://10.35.144.11:8443/zenworks-setting-lookup/ ]
    > [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://ccboe:8443/zenworks-setting-lookup/ ] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] []
    > [https://ccboe.cabe.k12.wv.us:8443/ze...etting-lookup/ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://10.32.0.10:8443/zenworks-setting-lookup/ ]
    > [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] []
    > [https://southside.cabe.k12.wv.us:844...etting-lookup/ ] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [https://10.33.152.6:8443/zenworks-setting-lookup/ ]
    > [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ ] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [Marking IP Location
    > https://hhs-fs2.cabe.k12.wv.us:8443/...tting-lookup/: Bad] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [Unknown Exception] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [There was an error looking up the settings for
    > 97196118b079824580cd8a12b7c4a45c] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [Marking location
    > https://10.35.144.11:8443/zenworks-setting-lookup/ Bad at the request of
    > module settings] [] []
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ Setting location name
    > https://10.35.144.11:8443/zenworks-setting-lookup/ to status Bad] [] []
    >
    > [DEBUG] [02/10/2012 08:48:35.992] [1384] [ZenworksWindowsService] [69]
    > [] [ConnectMan] [] [ Exception causing location name
    > https://10.35.144.11:8443/zenworks-setting-lookup/ to be marked Bad:
    > System.Web.Services.Protocols.SoapException: There was an error looking
    > up the settings for 97196118b079824580cd8a12b7c4a45c
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage
    > message, WebResponse response, Stream responseStream, Boolean
    > asyncCall)
    > at
    > System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
    > methodName, Object() parameters)
    > at
    > Novell.Zenworks.Settings.Schema.SettingLookupServi ce.getSettings(SettingsRequest
    > SettingsRequest)
    > at Novell.Zenworks.Settings.WebSettingsService.GetSet tings(String
    > DeviceID)] [] []
    >
    >
    > If you do a zac cc and then zac ref. you loose all the device
    > associcated bundles and policies and receive
    >
    > WORKSTATION LOG shows
    >
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    Novell does not officially monitor these forums.
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