Windows XP slow login when plugged into external network

Hi,
A about 9 months ago XP SP3 was rolled out with an image upgrade, since then there has been rumblings of slow logins when connected to an external network (eg a ADSL modem at home) but no evidence etc.
About the environment
Windows XP SP3
Novell Client 4.91 SP5 IR1
ZENworks 7
Roaming profiles with folder redirection for Desktop, My Documents.
We have just rolled out another upgrade to a number of base apps and this has come up again but with some evidence and some time for me to investigate.
What I have discovered is this:
When a laptop is plugged into an external network (I have used an ADSL network here at work to test this) the login for a user takes about 2 minutes with SP2 and about 3.5 minutes with SP3. This is done checking the workstation only box.
This happens consistently on workstations.
What I have done to narrow this down is as follows:
Removed ZENworks 7 agent. Login times improved dramatically
Installed older versions of ZENworks agent, all results the same, extra slow logins experienced with all versions tried.
Installed ZEN agent and removed Novell Client, still the same slow login.
Created a local user, fast logins experienced even with the ZEN agent installed.
Disabled all ZEN services and logged in with an eDir account, slow logins all the same.
Removed all policies from user and workstations, this made a slight difference but nothing much
Disabled ZEN, no difference either
Disabled NMAS, no difference either
Removed some IDM installer we had rolled at the same time, no difference.
Here are the timed results.
XP with SP2 on corporate network = 30 secs
XP with SP3 on corporate network = 35 secs
XP with SP2 WS only ticked and ADSL modem plugged in = 2min
XP with SP3 WS only ticked and ADSL modem plugged in = 3min 26 secs
XP with SP3 WS only ticked and ADSL modem NOT plugged in = 45 secs
XP with SP3 local user with ADSL modem = 45 secs
So it's down to the ZEN agent really, but the update to SP3 hasn't helped either.
I enabled debug logging and got the following from the log, usernames and servers have been removed:
NWGINA log:
01/31/2011 08:57:02:062 This machine is *NOT* configured to store profiles using NetWare!
01/31/2011 08:57:02:062 Testing for a ZEN cached profile path for this Windows user
01/31/2011 08:57:02:062 GinaRetrieveUsersCachedRoamingProfilePath entered
01/31/2011 08:57:02:062 User's cached profile is: \\SERVER\VOL1\Users\"USERNAME"\Windows NT 5.1 Workstation Profile
01/31/2011 08:57:02:062 GinaRetrieveUsersCachedRoamingProfilePath returning: 1
01/31/2011 08:57:02:062 Testing for NT configured policy file
01/31/2011 08:57:02:062 Didn't find an NT Configured Policy
01/31/2011 08:57:02:062 User logged onto the local machine NT policies are *NOT* configured!
01/31/2011 08:57:02:062
01/31/2011 08:57:02:062 Calling MS API LoadUserProfile
01/31/2011 09:00:16:187 Returned from calling MS API LoadUserProfile
01/31/2011 09:00:16:187 CheckIfSpecialGroupPolicyRunIsRequired entered.
01/31/2011 09:00:16:187 CheckIfSpecialGroupPolicyRunIsRequired returning TRUE
01/31/2011 09:00:16:187 Calling WMGRPPOL in cleanup situation
01/31/2011 09:00:16:187 WMCallUserPolicyHelperDLL Entered.
01/31/2011 09:00:16:187 szHelperName returned: WMPM.DLL
01/31/2011 09:00:16:187 szHelperName returned: WMPOLHLP.DLL
01/31/2011 09:00:16:187 szHelperName returned: WMPRTNT.DLL
01/31/2011 09:00:16:187 szHelperName returned: WMUSPOL.DLL
01/31/2011 09:00:16:187 szHelperName returned: WMGRPPOL.DLL
userenv.log:
USERENV(400.940) 08:56:39:203 GPOThread: Next refresh will happen in 95 minutes
USERENV(400.404) 08:57:02:062 LoadUserProfile: Yes, we can impersonate the user. Running as self
USERENV(400.404) 08:57:02:062 ================================================== =======
USERENV(400.404) 08:57:02:062 LoadUserProfile: Entering, hToken = <0x998>, lpProfileInfo = 0x6ea18
USERENV(400.404) 08:57:02:062 LoadUserProfile: lpProfileInfo->dwFlags = <0x1>
USERENV(400.404) 08:57:02:062 LoadUserProfile: lpProfileInfo->lpUserName = <USERNAME>
USERENV(400.404) 08:57:02:062 LoadUserProfile: lpProfileInfo->lpProfilePath = <\\SERVER\VOL1\Users\USERNAME\Windows NT 5.1 Workstation Profile>
USERENV(400.404) 08:57:02:062 LoadUserProfile: NULL default profile path
USERENV(400.404) 08:57:02:062 LoadUserProfile: NULL server name
USERENV(400.404) 08:57:02:062 LoadUserProfile: In console winlogon process
USERENV(400.404) 08:57:02:062 In LoadUserProfileP
USERENV(400.404) 08:57:02:062 ================================================== =======
USERENV(400.404) 08:57:02:062 LoadUserProfile: Entering, hToken = <0x998>, lpProfileInfo = 0x6ea18
USERENV(400.404) 08:57:02:062 LoadUserProfile: lpProfileInfo->dwFlags = <0x1>
USERENV(400.404) 08:57:02:062 LoadUserProfile: lpProfileInfo->lpUserName = <USERNAME>
USERENV(400.404) 08:57:02:062 LoadUserProfile: lpProfileInfo->lpProfilePath = <\\SERVER\VOL1\Users\USERNAME\Windows NT 5.1 Workstation Profile>
USERENV(400.404) 08:57:02:062 LoadUserProfile: NULL default profile path
USERENV(400.404) 08:57:02:062 LoadUserProfile: NULL server name
USERENV(400.404) 08:57:02:062 LoadUserProfile: User sid: S-1-5-21-77328758-3310200150-3344791982-1022
USERENV(400.404) 08:57:02:062 CSyncManager::EnterLock <S-1-5-21-77328758-3310200150-3344791982-1022>
USERENV(400.404) 08:57:02:062 CSyncManager::EnterLock: No existing entry found
USERENV(400.404) 08:57:02:062 CSyncManager::EnterLock: New entry created
USERENV(400.404) 08:57:02:062 CHashTable::HashAdd: S-1-5-21-77328758-3310200150-3344791982-1022 added in bucket 21
USERENV(400.404) 08:57:02:062 LoadUserProfile: Wait succeeded. In critical section.
USERENV(400.404) 08:57:02:078 LoadUserProfile: Expanded profile path is \\SERVER\VOL1\Users\USERNAME\Windows NT 5.1 Workstation Profile
USERENV(400.404) 08:57:02:078 ParseProfilePath: Entering, lpProfilePath = <\\SERVER\VOL1\Users\USERNAME\Windows NT 5.1 Workstation Profile>
USERENV(400.404) 08:57:02:078 CheckXForestLogon: checking x-forest logon, user handle = 2456
USERENV(400.404) 08:57:02:078 CheckXForestLogon: Stand-alone or NT4 domain, not x-forest logon.
USERENV(400.404) 08:57:14:093 AbleToBypassCSC: Try to bypass CSC
USERENV(400.404) 08:57:14:250 AbleToBypassCSC: tried NPAddConnection3ForCSCAgent. Error 53
USERENV(b78.b7c) 08:57:21:500 LibMain: Process Name: C:\WINNT\system32\wuauclt.exe
USERENV(4ec.ca0) 08:57:42:812 LibMain: Process Name: C:\WINNT\System32\Novell\XTAgent.exe
USERENV(4ec.ca0) 08:57:42:828 GetUserDNSDomainName: Computer is running standalone. No DNS domain name available.
USERENV(400.404) 09:00:16:000 ParseProfilePath: CSC bypassed failed. Ignoring Roaming profile path
USERENV(400.404) 09:00:16:015 ReportError: Impersonating user.

OK, I'm out of Ideas.
I was hoping for something much bigger :>
You may want to post in the MS Forums in regards to the Timeout in that
part.
I would not mention ZCM or Client32 as that will just cause pushback.
In short, there appears to be a long timeout for the redirected profile
that extends beyond just client timeout settings.
You may want to post the the Client32 Forum to see if they have anymore
timeout tweaks.
You may be able to use the "Bad Name Cache" to pre-popate that server so
you can gain the 10 seconds w/o needing to disable the workstation service.
Perhaps the "Give Up on Requests to SAs", but I've never messed with
that before. Wait before giving up on DA may help too.
Just guessing now.
On 2/1/2011 4:06 PM, nathan cook wrote:
>
> craig_wilson;2070716 Wrote:
>> As a Test, Could you disable the "Workstation" Service on the Device?
>> There is a Change the MS Client is trying to pull the Profile from
>> there
>> as well.
>>
>> If this "Test" works, we can try and think of a real solution.
>
> Thanks Craig, just tried that and it took 10 secs off the time.
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

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Memory Dump below:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Scratch\100813-9796-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`020dc022?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00226022?
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.22411.amd64fre.win7sp1_ldr.130801-1934
Machine Name:
Kernel base = 0xfffff800`03263000 PsLoadedModuleList = 0xfffff800`034a76d0
Debug session time: Tue Oct 8 11:46:36.236 2013 (UTC + 1:00)
System Uptime: 0 days 3:57:23.966
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                        Bugcheck Analysis                                    *
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa800672db50, fffff80000b9c3d0}
Unable to load image \SystemRoot\system32\drivers\DNPFW.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DNPFW.sys
*** ERROR: Module load completed but symbols could not be loaded for DNPFW.sys
Probably caused by : tcpip.sys
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0: kd> !analyze -v
*                        Bugcheck Analysis                                    *
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
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Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa800672db50, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c3d0
Debugging Details:
DRVPOWERSTATE_SUBCODE: 4
IMAGE_NAME: tcpip.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 51d78659
MODULE_NAME: tcpip
FAULTING_MODULE: fffff88001800000 tcpip
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff880`03507ed0 fffff800`032cb972 : fffffa80`0672dc10 fffffa80`0672db50 00000000`00000000 00000000`0000000d : nt!KiSwapContext+0x7a
fffff880`03508010 fffff800`032dcd8f : 00000000`00000001 00000000`00000000 00000000`00000000 fffff880`01801d60 : nt!KiCommitThreadWait+0x1d2
fffff880`035080a0 fffff800`03332ee6 : fffff880`01801d00 fffff880`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x19f
fffff880`03508140 fffff880`0180289a : fffffa80`07609a10 fffffa80`071db1a0 00000000`00000000 fffffa80`000e0082 : nt! ?? ::FNODOBFM::`string'+0x12ef6
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fffff880`03508280 fffff880`01760adf : fffffa80`071db1a0 00000000`00000000 fffffa80`0a3357c0 00000000`00000000 : ndis!ndisUnbindProtocol+0x205
fffff880`03508390 fffff880`01761c5b : 00000000`00000001 fffffa80`071db1a0 fffff880`03508420 00000000`00000001 : ndis!ndisCloseMiniportBindings+0x2df
fffff880`035084a0 fffff880`016fabc2 : fffffa80`071db1a0 fffffa80`071db1a0 fffffa80`0cecfc10 fffffa80`071db1a0 : ndis!ndisPnPRemoveDevice+0x25b
fffff880`03508640 fffff880`01764dc1 : 00000000`00000000 fffffa80`0cecfc10 00000000`00000000 fffffa80`071db1a0 : ndis!ndisPnPRemoveDeviceEx+0xa2
fffff880`03508680 fffff880`01ba6537 : 00000000`00000300 00000000`00000000 fffff880`03508848 00000000`00000000 : ndis!ndisPnPDispatch+0x862
fffff880`03508720 00000000`00000300 : 00000000`00000000 fffff880`03508848 00000000`00000000 00000000`00000020 : DNPFW+0x9537
fffff880`03508728 00000000`00000000 : fffff880`03508848 00000000`00000000 00000000`00000020 00000000`000007ff : 0x300
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_4_IMAGE_tcpip.sys
BUCKET_ID: X64_0x9F_4_IMAGE_tcpip.sys
Followup: MachineOwner
0: kd> lmvm tcpip
start             end                 module name
fffff880`01800000 fffff880`019fe000   tcpip      (pdb symbols)          c:\symbols\tcpip.pdb\494FAD1F538A4ED5A2BF3CC62A5FFFCB2\tcpip.pdb
    Loaded symbol image file: tcpip.sys
    Mapped memory image file: c:\symbols\tcpip.sys\51D786591fe000\tcpip.sys
    Image path: \SystemRoot\System32\drivers\tcpip.sys
    Image name: tcpip.sys
    Timestamp:        Sat Jul 06 03:52:09 2013 (51D78659)
    CheckSum:         001D78AE
    ImageSize:        001FE000
    File version:     6.1.7601.22378
    Product version: 6.1.7601.22378
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     tcpip.sys
    OriginalFilename: tcpip.sys
    ProductVersion:   6.1.7601.22378
    FileVersion:      6.1.7601.22378 (win7sp1_ldr.130705-1532)
    FileDescription: TCP/IP Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

Same user, different error, but still a BSOD.
Turning on the laptop when plugged into the dynadock, and he gets a BSOD. I've pasted the bugcheck in below. We are in the process of uninstalling and reinstalling all the drivers, and replacing his dynadock with a known good one to determine if the issue resides with the laptop or not.
*                        Bugcheck Analysis                                    *
ACPI_BIOS_ERROR (a5)
The ACPI Bios in the system is not fully compliant with the ACPI specification.
The first value indicates where the incompatibility lies:
This bug check covers a great variety of ACPI problems. If a kernel debugger
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   allocated for OS usage.
Arg2: 0000000000000000, The high portion of the physical address of the memory region.
Arg3: 0000000000000ff0, The low portion of the physical address of the memory region.
Arg4: 0000000000000025, The length of memory being mapped.
Debugging Details:
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA5
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff88000fa330f to fffff8000328cf40
STACK_TEXT:
fffff880`03723a58 fffff880`00fa330f : 00000000`000000a5 00000000`00001000 00000000`00000000 00000000`00000ff0 : nt!KeBugCheckEx
fffff880`03723a60 fffff880`00fa5cfe : 00000000`00000ff0 00000000`00000000 00000000`00000000 fffffa80`07d59000 : ACPI!MapPhysMem+0xcf
fffff880`03723ab0 fffff880`00fae0c0 : fffffa80`07d684f0 fffffa80`07d59000 00000000`00008000 00000000`00000000 : ACPI!OpRegion+0x136
fffff880`03723af0 fffff880`00fa8ac2 : fffffa80`07d59000 00000000`00000000 00000000`00008000 00000000`00000000 : ACPI!ParseTerm+0x17c
fffff880`03723b30 fffff880`00fa61a6 : fffff880`00fb90e0 fffff880`00fb9ac0 fffffa80`0671d740 fffff880`00fb90e0 : ACPI!RunContext+0x86
fffff880`03723b70 fffff880`00fa1054 : fffff880`00fb91e8 fffff880`00fb9ac0 fffffa80`0671d740 fffffa80`099f09a8 : ACPI!StartTimeSlicePassive+0x8a
fffff880`03723ba0 fffff800`0352d6ee : fffffa80`066d0b50 00000000`00000080 00000000`00000001 00000000`00000000 : ACPI!ACPIWorkerThread+0xd8
fffff880`03723c00 fffff800`0327df26 : fffff880`03100180 fffffa80`066d0b50 fffffa80`06748660 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03723c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
ACPI!MapPhysMem+cf
fffff880`00fa330f cc              int     3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: ACPI!MapPhysMem+cf
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ACPI
IMAGE_NAME: ACPI.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79294
FAILURE_BUCKET_ID: X64_0xA5_ACPI!MapPhysMem+cf
BUCKET_ID: X64_0xA5_ACPI!MapPhysMem+cf
Followup: MachineOwner

ITunes no longer recognizes my iPod nano 5th gen. When plugged into macbook usb it appears as my iPhone. Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

iTunes no longer recognizes my iPod nano 5th gen. When plugged into macbook usb it appears as my iPhone. Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian

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I have a dv9000 laptop which produces a sizzling/buzzing sound when plugged into the AC adapter. It makes the sound when headphones or external speakers are used. I have updated all drivers that the HP Support article mentioned, but still do not get any silence. It appears that the sound intensifies when the hard drive is used more.
Also, I found articles relating to the same issue, and improper grounding was determined to be the cause. I have a 3 pronged AC adapter, so the ground shouldn't be the problem.

" have a 3 pronged AC adapter, so the ground shouldn't be the problem."
Actually I bet it IS. Try a 3 prone grounding adapter (cheater plug) and let the ground float (leave disconnected). See if your problem doesn't go away. You most likely have a ground loop which I have wrestled with many times in the past with HP laptops. Unless you are sitting in a pool of water or get struck by lightening, you should be just fine 99.99999999% of the time. If you have any other powered external devices connected to the laptop such as hard drives, routers, etc THEY TOO may need to have their grounding floating. Report back your results.

My ipod nano4th gen will not download the purchased songs in itunes v11. Just upgraded to mac 10.6.8-won't synch new songs since this upgrade. The ipod is seen in the itunes as the devise, and the nano screens says synching when plugged into the macmini

my ipod nano4th gen will not download the purchased songs in itunes v11. Just upgraded to mac 10.6.8-won't synch new songs since this upgrade. The ipod is seen in the itunes as the devise, and the nano screens says synching when plugged into the macmini usb port, but the itunes window does not say it is synching like it has before so whats the culprit? Techno virgin in distress!
PS - I added an iphone5 which is whay these upgrades happened so this synching to the ipod error is since the iphone began synching.

I just learn in some post that the most common lapses in syncing is not checking if "sync music" in music section of the ipod is ticked. So double check if it is. Cheers!

Why won't my ipad charged when plugged into a computer?

I have a new ipad and for some reason it will sync etc when plugged into one of our computers but it won't charge.
My husbands one charges in the same USB port and on any computer but when I put my ipad into the same ports it says "not charging"why?
Thank you

Most computer USB ports don't have enough power to charge an iPad. Typically, the iPad can only be charged with the supplied adapter. If your husband's iPad is actually charging, it's charging very, very slow.
See p. 33-34 of the User Guide.

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