Slow speed every evening
I have FIOS plan 25/5. The speed is at what it is during day time. However, starting from around 6:30 PM, the speed, especially download speed slowed down dramatically. It will be 5 Mbps at 7:00 PM and 2 Mbps at 9:00 PM. At 11:00 PM, the speed will pick up and post midnight, it will be back to normal.
It happens each every evening without exception.
Does anyone have same issue?
It sounds like Santa Claus came early to your neighborhood.
Let's hope Scrooge doesn't come back and slow down your connection again.
Similar Messages
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Very slow speeds during evening.
Hi there, my bt infinity 2 is very slow during the evening. From 5pm to 1am every night. I have spoken to three others who are connected to the same cabinet as me. All with the same issues.
I contacted BT about 1 month who actually got an engineer to have a look at the cabinet or something, I couldnt really hear what he said on the phone. This fixed the problem for around 3 weeks then the problem came back around 4 days ago.
The issue I am having is that BT are no use on the phone like the first guy was, they all just say they will change my wireless channel on my homehub. Even tho I said I do not use wireless. And I don't even own a homehub so good luck with that. I am asking for a nod to help me out here, as the BT call centre guys are useless now.
Exchange: Carstairs
Cabinet: 2
Thanksgalabonnyboy wrote:
As you can see my IP Profile is alot higher than my sync. As when the cabinet reset all lines 5 days ago. My sync was much higher then resycned a day later back to the old speed with peak time issues.
Thanks for the help
A possible solution to your IP Profile being wrong is to reboot your router.
Looks like you have noise on the line - possibly a line fault.
Can you confirm the speedtest was done using wired ethernet, not wireless and not power-line adapters?
If you found this post helpful, please click on the star on the left
If not, I'll try again -
Slow Speeds in Evening/at Weekends
Hi,
I have been having trouble with slow speeds in the evening and at weekends on BT's Option 3 service recently. It varies from 0.5mb to 1mb between 5pm and 10pm. Outside that time window it is always at a reasonable speed(5mb+). The line is very stable and internet never drops unless the router is restarted. What could be the problem?
There are a couple of other computers connected to the router but they are not using it heavily in the evening.
Here are my stats, any help is appreciated!
Mode :
G.DMT
Type:
Interleave
Line Coding :
Trellis Off
Status :
Link Up
Downstream
Upstream
Rate (Kbps) :
7616
448
SNR Margin (dB) :
6.7
23.0
Attenuation (dB) :
32.0
22.0
Output Power (dBm) :
11.9
19.8
My exchange - Virtual paths: Green
http://usertools.plus.net/exchanges/?exchange=Mickle%20Trafford&exact=1810&plugin=vp
BT speed test done at around 10.30pm tonight when it starts to speed up again -
Download speedachieved during the test was - 6098 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
Thanks for any assistance.
Solved!
Go to Solution.from the stats you have posted your connection looks fine. you need to post btspeedtester results when you are having problems
your are not downloading p2p during these times as these are managed at peak times
are you wireless or wired?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Dial up speeds every evening for weeks Tidewater, VA
My DSL has slowed to dial up speeds beginning around 5 pm and flucuating widely in speed until 11 pm. I tried all the remedies for slow speed as I have done in the past but they have not helped. Any time I've had problems Verizon dsl it has been with the wiring leading to the house not in the house. I still using the same Westell Modem I was given 2001! Would a newer modem help ? Is anyone experiencing the same problem in the Tidewater ,VA area. Could the number of people streaming movies during the Holidays cause the slow speed ?
I live in the same area. I'm not having problems with FiOS, but when I was with COX cable the quality was very erratic in the evenings. (internet and TV) Sometimes to the point where I would turn everything off and grab a book.
Those underground wires (cable or DSL) are old and problematic. Most of my problems were also exterior cables. It would cost a LOT of money to replace them so neither company is likely to do anymore than necessary.
Nothing lasts forever so a 12 year old modem may be part of the problem. The only way to know for sure is to replace it. If you can find a compatible model at Best Buy, you can try it then return it if there's no difference. Verizon may replace it for free, but I'm inclined to doubt it.
The number of other users online could definitely cause slow speed. I've noticed a decrease in my connect speed when streaming from Amazon. It's still high enough that video quality hasn't been effected, but it has dropped. If it is noticeable on FiOS, it's probably worse on DSL. -
Sudden slow speeds on an evening..
Evening Guys,
The last few days or so I have been getting very slow speeds on an evening... daytime seems to be fine.
Download speedachieved during the test was - 25.48 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps
Upload speed achieved during the test was - 9.94Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Any help would be appreciated as it is not great..
Also getting the EA servers issue... kecked from MOH: Warfighter Beta every game.
Cheers,
QuinnyDownload speedachieved during the test was - 72.38 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps
Upload speed achieved during the test was - 14.19Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps -
Infinity 1 and slow speeds during the evening and ...
Was installed Tues 4th June.
Predicted speed was 21.5 down and 5.0up, when installed it was actually 28.0 so pleased with that.
I.P profile 25.
Speed is absolutely fine during the day - 24 down, but every evening it plummets to between 1-3 mb. This can be anytime from 7.00pm - midnight and can last 30 minutes or sometimes 4hrs.
I've ran hundreds of speed tests and from several sites. They all show the same results on both laptops wired and wireless.
I had a call from the network fault specialist team on Wed and was told they needed proof (I have already sent numerous attachments via online chat) so the next time it happens to report it again.
So tonight I contacted online chat again (cos my fault is due to be closed tomorrow) he then transferred my call to the escalation department. He ran loads of checks and diagnostics but couldn't find any fault. He said the only thing they could do was to get an engineer out, but he agreed with me that the engineer wouldn't see the fault either as it only happens during the evening.
I eventually agreed to the engineer visit being as there is nothing else I could do, but then he couldn't book one. It said on his system that being as the diagnostic tests didnt show a fault no engineer is required.
He said my only option now is to pay for a local technician, which I refuse to do or to ring 0800 800 150 option 2 the cancellation department.
Runs perfectly during the day but terrible in the evening, what else can I do?
home hub 3 and ecl modem have both been reset, makes no difference, other than slightly lowering my i.p profile!
Solved!
Go to Solution.22nd June 2013 23:43:57
5488 Kbps
19600 Kbps
22nd June 2013 23:23:13
5466 Kbps
1571 Kbps
22nd June 2013 23:17:22
5251 Kbps
1947 Kbps
22nd June 2013 23:13:58
5378 Kbps
2858 Kbps
22nd June 2013 23:09:20
5429 Kbps
4034 Kbps
22nd June 2013 23:03:17
5431 Kbps
12034 Kbps
22nd June 2013 22:37:50
5521 Kbps
2532 Kbps
22nd June 2013 22:37:06
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2763 Kbps
22nd June 2013 22:23:21
5289 Kbps
1543 Kbps
22nd June 2013 22:20:36
5327 Kbps
1652 Kbps
22nd June 2013 21:49:09
5456 Kbps
1459 Kbps
22nd June 2013 21:38:21
5478 Kbps
2158 Kbps
22nd June 2013 21:37:01
5448 Kbps
1534 Kbps
22nd June 2013 21:35:56
5503 Kbps
1466 Kbps
22nd June 2013 21:34:42
5499 Kbps
1689 Kbps
22nd June 2013 21:32:58
5459 Kbps
1737 Kbps
22nd June 2013 21:31:15
5489 Kbps
2266 Kbps
22nd June 2013 21:28:04
5529 Kbps
2614 Kbps
22nd June 2013 21:25:38
5487 Kbps
2039 Kbps
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5524 Kbps
4982 Kbps
22nd June 2013 21:22:35
5448 Kbps
1971 Kbps
22nd June 2013 21:12:50
5476 Kbps
2580 Kbps
22nd June 2013 21:06:25
5455 Kbps
2497 Kbps
22nd June 2013 20:57:48
5496 Kbps
2527 Kbps
22nd June 2013 20:51:50
5420 Kbps
1699 Kbps
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5136 Kbps
1741 Kbps
22nd June 2013 20:49:59
5399 Kbps
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5432 Kbps
3208 Kbps
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5346 Kbps
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22nd June 2013 20:34:49
5417 Kbps
20750 Kbps
22nd June 2013 20:32:14
5411 Kbps
21722 Kbps -
Slow speed. Disconnects every 5 minites
Slow speed. Disconnects every 5 minites
Plan: High speed 3Mbps
Modem: Actiontec GT784WN
Verizon email few days ago: Recent tests have shown that the performance of your HSI service may at times fall below the minimum standards that Verizon has established for your service tier.
Unpluging and rebooting the modem does nothing.
VPI: 0
VCI: 35
Broadband Mode Setting: MULTIMODE
Broadband Negotiated Mode: G.DMT
Connection Status: CONNECTED
Downstream Speed: 896 Kbps
Upstream Speed: 448 Kbps
Retrains: 14
Retrain Timer: 0 Days, 0H:3M:60S
ATM QoS class: UBR
Near End CRC Errors Interleave: 59538
Near End CRC Errors Fastpath : N/A
Far End CRC Errors Interleave : 37918
Far End CRC Errors Fastpath : N/A
30 Minute Near End CRC Interleave : 448
30 Minute Near End CRC Fastpath : N/A
30 Minute Far End CRC Interleave : 0
30 Minute Far End CRC Fastpath : N/A
Near End RS FEC Interleave : 0
Near End RS FEC Fastpath : N/A
Far End RS FEC Interleave : 0
Far End RS FEC Fastpath : N/A
30 Minute Near End FEC Interleave : 1944
30 Minute Near End FEC Fastpath : N/A
30 Minute Far End FEC Interleave : 4
30 Minute Far End FEC Fastpath : N/A
30 Minute Discarded Packets Downstream : 0
30 Minute Discarded Packets Upstream : 0
SNR Downstream : 11 dB
SNR Upstream : 9 dB
Attenuation Downstream : 63 dB
Attenuation Upstream : 31 dB
Power Downstream 15.1 dBm
Power Upstream 11.9 dBmI live on the 20th floor of apartment building. Here what I see from what I believe is the NID for the apartment from where a tech was repairing the phone line about 7 years ago. There are 4 bundles of wires. One or two of those bundles have dozens of wires protruding from them. Of those wires about 6-8 lead into a gray plate that has about 10 screws. These wires are wrap around the screws. There are no test jacks of any kind, it looks like it predates DSL modems. No longer have voice service or a physical land line phone, drop it 3 years ago .
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K9N2 Sli Platinum + SSD OCZ Vertex 3 = Slow Speed Problem [PARTIALLY SOLVED]
Hey folks,
I have a problem with my new SSD. I only get sequential reads of 140MB/s and writes of 114MB/s.
I think it is a driver related issue. I once got faster SATA2-like speeds but cannot reproduce the system settings again... Everything back to SATA1-like speeds after reboot.
First my pc specs:
MSI K9N2 Sli Platinum, BIOS v3.9
- 6 SATAII ports by nForce 750a SLI
- 2 ESATA (External-SATA) ports (back panel) by JMB363
- Supports storage and data transfers at up to 3 Gb/s
AMD Phenom II 965 Black
Patriot PV224G8500ELKB Viper II Series DDR2 4GB (2 x 2GB, CL5 PC-8500/1066MHz)
SSD SATAIII OCZ Vertex 3, 120GB, FW v2.11
LG Internal BlueRay BH10LS30
Windows 7 Ultimate x64
I only get very slow speeds with the SSD. I tried so many things that I am getting very frustrated now, I am even thinking about getting a new board and ram just to get the SSD up to speed...
1)
I installed Win7 first with all the default settings in Windows Setup from DVD. Default "IDE ATA/ATAPI controllers" driver was "Standard AHCI1.0 Serial ATA Controller".
SSD was connected to SATA1-port, On-Chip Sata Controller AHCI enabled in BIOS, Extra RAID/IDE Controller disabled.
All fine, but whichever benchmark I used (AS SSD, HD Tune Pro, Atto Disk Benchmark, CrystalDiskMark; other tools used: DriveControllerInfo, AIDA64/Everest, CrystalDiskInfo ) I got e.g. 140MB/s Read and 114MB/s Write sequentially (CrystalDiskmark, similar with random data AND only zeros ).
Trim working (it seems) with AHCI driver. I also changed to nvstor64 driver (nforce driver setup 15.56), with is marginally faster but not what you would expect from a SATAIII drive on SATAII controller.
2)
I installed Win7 using "diskpart" (Shift-F10) during disk setup, setting a cluster size of 64k instead of default. No real change.
3)
After reinstall of Win7 x64 (again...), I changed from SATA1 port to SATA6 port, also enabled Extra Raid/IDE controller set to AHCI as well.
Nothing changed. With all settings to default in Windows (ahci default driver), I then manually updated the ahci to nvstore64 driver in Device Management, rebooted.
Then a minute later after reboot I got the following Sequential speeds with CrystalDiskMark:
273MB/s read and 137MB/s write (random data) + 274MB/s read and 220MB/s write (with zeros) !!!
While I ran this benchmark Windows came up with a message: "You must restart your computer to apply these changes - Restart Now/Restart Later".
After the previos reboot, when I changed manually from AHCI to NVSTORE, I had changed nothing in the current session, apart from running CrystalDiskMark.
I did reboot and I was back to the slow SSD speeds again = 140/114 MB/s...
4)
I have tried every possible combination of mainboard SATA ports, drivers changing with nvidia setup/manually, deleting and disabling controllers (incl BSOD and startup repair :D ), chaning bios settings around, but I just cannot get back the faster speeds
There is never any change in speed, whether I use ahci or nvstore64, whichever benchmark I use, whether random or zeros...
5)
Could the SSD be broken, something internally preventing it from faster speeds (with this one random exception)?
Could it be that my K9N2 SataPorts only allows for / reduced to SATA1 speeds?
Am I missing something with the driver setup?
Do I need additional drivers for the extra JMicron Controller when using SataPorts 5/6 ?
I have no other mainboard to test this with...
Please guys, I am going to jump out of the window if I can't fix it... :(
Thanks, MikeHey guys - problem 'solved':
I tested the OCZ SSD Vertex 3 120GB with following sata3 controller card http://www.lycom.com.tw/PE-115H.htm.
The card itself works immediately (needs at least PCIe x4 slot, will work slower otherwise but still faster than the OCZ SSD @sata1 with nvidia chipset).
There is some raid setup, doesn't apply to me, the boot even with the card is really only a few seconds longer and not annoying at all. Windows (7 x64) needed a driver, supplied on CD (which is cheap and making noise like h**l). The card works w/o the driver but doesn't harm to install it...
Also, just to clarify, this sata controller card did not need any specific setup at all. Just put it in, plug in sata cable (I use akasa sata3-rated), maybe change boot device in BIOS (I didn't even have to), done - booting Windows as usual.
Benchmark CDM with sata controller card Lycom PE-115H:
http://img24.imageshack.us/img24/3845/cdmpe115hahci0x00.png
http://img850.imageshack.us/img850/7549/cdmpe115hahcirand.png
Speed is much better than before with nvidia chipset 750a SLI controller: sata1 (sata2 whenever it randomly worked):
http://img839.imageshack.us/img839/505/cdmahci0x0.png
http://img13.imageshack.us/img13/6258/cdmahci0x0sata6contnv64.png
Final thoughts:
Well, I am happy with the SSD speed now (PCIe limited to 5Gbps). However, I had to spent quite some time to get it working on my sata2-cabable mainboard. Finally, I had to buy a extra controller card to get it working reliably at speeds faster than sata1. There is hardly any useful information on why this problem occurs with (older) nvidia chipsets and OCZ (sata3) SSDs. I still think that OCZ must know about this problem, but regards this issue as low priority, while at the same time not planning on giving up on sales to people with nvidia chipsets. Maybe OCZ should just make a big sticker on the box the drives come in with something like "Does/Might not work with nvidia chipsets, please use third-party sata controller card or different SSD manufacturer". But then none of these potential customers would buy OCZ SSDs...
I will keep the sata3 controller, anyway handy to have, but return the OCZ Vertex 3 120GB and replace it with a SSD from a different manufacturer (Corsair Force GT, Patriot and OWC are not that great to get around here). The benchmarks for most people will not achieve the maximum advertised OCZ speeds anyway, so why not go with a brand that allows for some plug'n'play with some customer support.
Hope this post helps others like me with their nvidia chipset + sata1 speed problem
Cheers, Mike -
I have an imac that I've had for a couple years. The fans have always been loud when running at the slower speeds. When the computer heats up enough for the fans to run at a higher speed the fans quiet down. I had installed SMC fan control after multiple attempts with Apple to get the fan issue resolved. That seemed to keep the fans quiet enough. I've never had a problem with overheating. Recently the fans were becoming loud again even running at the slightly higher speeds so I took it to my local Apple store and they replaced the hard drive fan. I got it back and it's now as loud or louder than ever!! And, now SMC fan control won't "stick." The fans will speed up, but then gradually go back to the lower "loud" levels. I'm at a loss as to what to do next.
Thanks jared,
I'm still dealing with this issue through Apple. Some time after I posted this, I contacted Apple again. They did start a case up for me, as I was experiencing the same behavior on two different machines, with two different versions of Windows.
So far it remains unsolved. I've logged iClouds for Windows on my desktop, which is brand new, then logged for awhile after completely uninstalling Norton Security Suite, depending on the Microsoft security for some time, and finally logged after I uninstalled iCloud for Windows, restarted, installed a clean download, and connected using a completely different test account, which Apple set up for me. None of this made any difference. Looking at the logs, it seems every 10 minutes, iCloudServices.exe creates a new TCP connection to confirm I'm using less than 5GB on iCloud, (which I am by a good margin, using less than 2GB), it seems this connection is not closed, and when the next iteration rolls around 10 minutes later, a new TCP connection is created. I come very close to having 6 TCP connections created per hour, until I restart my computer. This works out to... 6 x 24 = 144/day.
Perhaps the article you posted will shed some further light on this. I'm thinking seeing the state of the connection through netstats, at the least, could help.
For the last week, I've been putting a hold on further logging, as Apple wants me to create a new user account on one of my computers, install iCloud for Windows there, and log it running in the other account. This however basically means I cannot use my computer for a fair number of hours, and I've been busy enough with work the past week that I haven't the time or energy to afford to set this up and run it. I've had need of my computers too much for the past week. -
Slow speeds for the past 2 weeks
For the past 2 weeks I have been having very slow speeds. At first I thought it was the westell modem which kept powering down, rebooting every 30+ mins or would save the network settings. Purchase a new modem still have the slow speed minus the constant reboots and loss of settings.
Any chance to get my speeds up to what Iam currently paying for?
Package: 1.5-3Mbps
Speed tests form diffrent sites 0.399Mbps to 0.412 Mbps
Former modem: Westell 327W A90-327W15-06
Current modem: Actiontec GT784WN
Downstream Speed: 480 Kbps
Upstream Speed: 448 Kbps
SNR Downstream : 6 dB SNR Upstream : 10 dB
Attenuation Downstream : 63 dB
Attenuation Upstream : 31 dB
Power Downstream 14.3 dBm Power
Upstream 11.9 dBmYour line isn't in a very good shape to be running on the 1.5Mbps-3Mbps package. As it stands, you barely have enough capacity to support even 1/3 of the 1.5Mbps provisioning. There's simply too much noise.
What you should do first is take one of your modems out to your NID, if you have access to one and plug it into the test jack found inside of the NID. If there is a telephone plug already inserted into it, remove it to gain access to the jack (this will disconnect your home's wiring until you reconnect it). From there, sync up the modem and post up the new Transceiver Statistics you obtain.
Have your speeds been at 1.5-3Mbps in the past? That would also help us. Lastly, if you have Voice Service with Verizon, do you have any noise on your line, such as humming, buzzing, loud static or popping?
========
The first to bring me 1Gbps Fiber for $30/m wins! -
Entire Mac slows down every day, especially if more than one user logged in
Mac runs fine at the start of each day (after turning it on), but slows down by evening. iPhoto is typically at a crawl at that point, and I can't have more than one user logged in at a time, or the whole system takes forever to do anything. I've restarted, repaired disk, repaired disk permissions, run Cocktail, checked for viruses (VirusBarrier). It's easy to restore normal speed with these moves, but same problem every day. I have 24 GB left on this hard drive--is that too little?
Should I try erasing hard drive and restoring from Time Machine? Should I reload Mac OS X from discs?
Advice much appreciated. Thanks.Robert Fishman1 wrote:
I have 24 GB left on this hard drive--is that too little?
you do the math
this will help:
Your Mac needs adequate hard drive space to operate normally. How full can a drive be before it's too full? There is no hard and fast rule that says “X” amount or “%” of free drive space is needed. A low amount of RAM requires more drive space for Virtual Memory’s swap files.
Problems from insufficient RAM and free hard disk space are discussed in this link
http://www.thexlab.com/faqs/lackofram.html
Here’s some general guidelines for minimum hard drive free space:
1. As a general rule, your available space should be 5GB as an absolute minimum as it generally requires that much free space to perform an Archive and Install of Mac OS X and still preserve some free space for VM swap files.
2. Some say that your hard drive should have at least 5% of it's capacity available for use. Still others say 10% to 15%. If you routinely process complex graphics and videos, even more space is required.
Look at these links about freeing up more space.
Where did my disk space go?
_*http://www.macfixitforums.com/showflat.php?Cat=&Board=Forum38&Number=770243*_
Download & use WhatSize described in this link or Disk Inventory X @ _*http://www.derlien.com/*_
Freeing space on your Mac OS X startup disk
_*http://www.thexlab.com/faqs/freeingspace.html*_
Amazing Disappearing Drive Space
_*http://www.pinkmutant.com/articles/TigerMisc.html*_
Increase HD Free Space
_*http://macosx.com/forums/howto-faqs/275191-how-easily-increase-hd-free-space-lap top.html*_
How to free up my disk space
http://www.macmaps.com/diskfull.html
JGG -
Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.
The above is what the bar says. It's been a while and wondered, maybe Apple changed the format for forums. Then got this nice big blank canvas to air my concerns. Went to school for Computer Science, BSEE, even worked at Analog Devices in Newton Massachusetts, where they make something for apple.
The bottom line is fast CPU = more FPU = more headroom and still can't figure out why the more cores= the slower it gets unless it's to get us in to a 6 core then come out with faster cores down the road or a newer Mac that uses the GPU. Also. Few. I'm the guy who said a few years ago Mac has an FCP that looks like iMovie on Steroids. Having said that I called the campus one day to ask them something and while I used to work for Apple, I think she thought I still did as she asked me, "HOW ARE THE 32 CORES/1DYE COMING ALONG? Not wanting to embarrass her I said fine, fine and then hung up. Makes the most sense as I never quite got the 2,6,12 cores when for years everything from memory to CPU's have been, in sets of 2 to the 2nd power. 2,4,8,16,32,64,120,256,512, 1024, 2048,4196,8192, 72,768. Wow. W-O-W and will be using whatever I get with Apollo Quad.
Peace to all and hope someone can point us in THE RIGHT DIRECTION. THANK YOUThanks for your reply via email/msg. He wrote:
If you are interested in the actual design data for the Xeon processor, go to the Intel site and the actual CPU part numbers are:
Xeon 4 core - E5.1620v2
Xeon 6 core - E5.1650v2
Xeon 8 core - E5.1680v2
Xeon 12 core - E5.2697v2
I read that the CPU is easy to swap out but am sure something goes wrong at a certain point - even if solderedon they make material to absorb the solder, making your work area VERY clean.
My Question now is this, get an 8 core, then replace with 2 3.7 QUAD CHIPS, what would happen?
I also noticed that the 8 core Mac Pro is 3.0 when in fact they do have a 3.4 8 core chip, so 2 =16? Or if correct, wouldn't you be able to replace a QUAD CHIP WITH THAT? I;M SURE THEY ARE UO TO SOMETHING AS 1) WE HAVE SEEN NO AUDIO FPU OR PERHAPS I SHOULD CHECK OUT PC MAKERS WINDOWS machines for Sisoft Sandra "B-E-N-C-H-M-A-R-K-S" -
SOMETHINGS UP AND AM SURE WE'LL ALL BE PLEASED, AS the mac pro was announced Last year, barely made the December mark, then pushed to January, then February and now April.
Would rather wait and have it done correct than released to early only to have it benchmarked in audio and found to be slower in a few areas- - - the logical part of my brain is wondering what else I would have to swap out as I am sure it would run, and fine for a while, then, poof....
PEACE===AM SURE APPLE WILL BLOW US AWAY - they have to figure out how to increase the power for 150 watts or make the GPU work which in regard to FPU, I thought was NVIDIA? -
Slow speeds. Apparently I don't have a bt broadban...
After using bt's own e-form to email them about my long running loss of speed over the year from 2.6mb for the last say 10 years, to 1.6mb (1.4mb at its lowest) download / 0.36 up. ping latency around 0.38 i think, apart from today where its 42.25!! what's that?!
All I've got back so far is:
"Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 14 days.
Thank you for allowing us to be of service to you. " ....and....
"This is in regards to the e-mail you have send on 20th August 2014. We are sorry to inform you that there is no sufficient information in the e-mail to pull up any active broadband account. We would request you to provide the details of your broadband account so that we can pull up the account and help you further."
Just to be clear, their OWN e-form didn't have enough information for them to find my account??? It asks for my name, address, phone number my broadband is on, email address, my account number (assume its the BT account as that's all I have), plus the problem. What else can I type in if there's no other fields.
So I submitted the form. A couple of days later I got an email back with the above included in it.
1. Why automatically close the call? They hadn't resolved anything, so why close it? The only other thing they mentioned was going onto their Help pages (durr how did i manage to use their e-form in the first place?).
2. No mention of what these missing "details" are. (On purpose?)
So I replied and being a little annoyed at their poor response, which just sounds like "yep dealt with that call within the response time target I got to make".
I've had BT broadband since its inception, even before, but they cannot find my account? Amazing they can bill me each quarter without any problems. So I sent my bt account number again even thought it was included in the e-form. Asked them clearly to tell me what "details" of my broadband account they need from me. More than happy to oblige. Oh, and no I'm not satisfied with their resolution and re-open the call!!
So some more days have now passed and guess what. I get an email with the exact same text!!
I replied. In CAPITAL LETTERS for the hard of hearing. What specific details do you want from me?
I wait in baited breath.
OMG I haven't even got onto the problem of the slow speed issue yet!
I guess they want me to phone (premium 0800 number?), or do something myself. I don't want to phone them as I've experienced the same ol' routine before, life's too short. I've paid the top price for ever, so I would think they could do some of the leg work eh? I mean part of the cost is the support they provide, right? How do you lose a broadband account?
It niggles me is that I pay same price infinity customers do and I'm still stuck in the dial-up speed ages. And don't get me on about those tv ads. Like everyone can get infinity. Yeah I'm still waiting after 5 years that it was coming. Amazing the Isles of Scilly with about 10 people living on there manage to get it quicker than me living in a town in the middle of the UK. I digress...
If I can do a speed test from both their bt.com site and btwholesale speed test and get a poor speed (approx 1.8 max) from exchange to router then I know by the time it gets to my pc its not going to be 2.6 is it.
PS i don't have a master socket/test socket to try. its the old type. And why has the speed just dropped and kept down (like for so many others in this forum), where nothing has changed, at least at the customers end of the line.
I don't expect someone in the forum to come up with the solution, but its more of a rant on my part at the poor response to my request, let alone some kind of investigation into the problem itself.
I work in "IT" and part of it is dealing with calls from customers. If I had dealt with a call like BT had then I'd be getting a ear bashing from my manager.
Solved!
Go to Solution.if you want help about your conenction speed from the forum members then can you post the adsl stats from your router please.
can you try quiet line test dial 17070 option 2 should be quiet nohiss/crackle and best with corded phone if cordless then dull hum normal
can you enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Slow speeds, almost dead, can't figure out what's ...
Hi all, I've had very slow speeds from my homehub for almost a week. I've tried a factory reset on the hub to no avail. I also spoke to technical support in India I think, but they were no help.
When I perform a speed check the speed from the exchange to my house is fine, it's after that it dies a death.
I've checked all cables and it is not cabling after the hub as this problem effects internet tv's that are connected via ethernet cable and others that are wireless and also tablets that work on wifi.
In the last week I have had download speeds as low as 0.03 and for only a few hours last Monday has it been OK all of a sudden. I presumed a fix elsewhere but the problem came back an hour or two later.
At the moment we can't use iplayer, youtube and every webpage takes ages to load. It's quite horrible.
Has anyone got any idea's what could be wrong and are there any diagnostic tests I can run on the hub to see if it's borked.Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Re: Slow broadband every night 10pm-Midnight
I am experiencing very slow broadband every night from 10pm. I searched the forum and saw this post and notied it was marked as 'solved' Can you tell me what the problem is here and how to solve it? I
magnamundian wrote:
Subject says it all really, switched to BT around 1 month ago and every night between 10pm and Midnight my broadband slows to a speed that would make dial-up blush. After midnight things ramp back up to normal. I don't P2P and this situation is consistent regardless of whether I have used the broadband heavily during the day (Netflix) or not used the broadband at all (until I tried to use at 10pm), so I'm discounting any ideas of traffic shaping or limits.
BT Line/Speed Checker results (http://diagnostics.bt.com/speedtest/)
After a good 10 minutes wait (not the 45 seconds advertised) the Exchange > HomeHub test came back with... well nothing really, the nifty Exchange > House graphic disappeared (after 10 minutes) and I suppose the results page was due to appear but after another 10 minutes I was still looking at "transferring data from BT.com" in the bottom of my browser... If I manage to get it to complete the cycle later I'll post the result.
At all other times of day the broadband lives up to expectations. Any advise appreciated, we previous had no problems with BE Broadband except for dire connections to US/Japan Servers (Sony/Square Enix etc), which was pretty much a problem of insufficient bandwidth on their backbone network.
Additional information from BTHomeHub.home:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
9 days, 18:20:04
Downstream:
20,609 Kbps
Upstream:
1,276 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
2.1 dB / 6.8 dB
Line attenuation (Down/Up):
27.5 dB / 16.6 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
1086302352 / 0
CRC Events (Down/Up):
3453520 / 1589
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
65406711 / 1420
Error Seconds (Local/Remote):
0 / 364
t is not clear to me what to do from the contents of this thread. Thanks.
magnamundian wrote:
Subject says it all really, switched to BT around 1 month ago and every night between 10pm and Midnight my broadband slows to a speed that would make dial-up blush. After midnight things ramp back up to normal. I don't P2P and this situation is consistent regardless of whether I have used the broadband heavily during the day (Netflix) or not used the broadband at all (until I tried to use at 10pm), so I'm discounting any ideas of traffic shaping or limits.
BT Line/Speed Checker results (http://diagnostics.bt.com/speedtest/)
After a good 10 minutes wait (not the 45 seconds advertised) the Exchange > HomeHub test came back with... well nothing really, the nifty Exchange > House graphic disappeared (after 10 minutes) and I suppose the results page was due to appear but after another 10 minutes I was still looking at "transferring data from BT.com" in the bottom of my browser... If I manage to get it to complete the cycle later I'll post the result.
At all other times of day the broadband lives up to expectations. Any advise appreciated, we previous had no problems with BE Broadband except for dire connections to US/Japan Servers (Sony/Square Enix etc), which was pretty much a problem of insufficient bandwidth on their backbone network.
Additional information from BTHomeHub.home:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
9 days, 18:20:04
Downstream:
20,609 Kbps
Upstream:
1,276 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
2.1 dB / 6.8 dB
Line attenuation (Down/Up):
27.5 dB / 16.6 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
1086302352 / 0
CRC Events (Down/Up):
3453520 / 1589
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
65406711 / 1420
Error Seconds (Local/Remote):
0 / 364A "lay" explanation is this.
As IMJ has stated, at night the noise margin is dropping to a level whereby it becomes difficult for the DSL to bitload the data into the ADSL spectrum without undue error correction and bitswapping, and often increased error rate.
This situation tends to throttle down throughput .... and if it got worse, which clearly it isn't doing, it's just staying at a poor level .... the modem would drop the connection, and renegotiate .... and come back with target margin, at which juncture it would bitload and throughput would return to normal.
So what IMJ is saying is ... if it doesn;t drop and continues to hobble along .... force a drop, or reset it, and it will come back as if it had dropped by the modem forcing a drop.
In the end DLM will hopefully get hold of the situation and set the line parameters in a fashion which will sustain a connection and bitload properly 24 hours a day .... but sometimes it needs help, and especially if it didn't linetrain properly.
If it continues manual intervention is useful to set the noise margin accordingly until the line has re-trained.
Resetting the hub or modem is not a good idea with DSL, however in this instance if an automatic cure is not forthcoming, it is the ONLY time I would advocate a router reset, especially at night, when margin is depleted.
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