SLOW wireless with Xfinity SMC gateway

Moved to Xfinity Internet

Comcast usually overprovision for speed so if you had say 50Mbps you would likely see around 60Mbps. With 75Mbps you would expect to see around 80 or 90Mbps. Sounds like you didn't get the upgrade yet. A short 2 sec press of the recessed reset button will reset the device. Give it time for the lights to settle, try again. If still no joy, try a factory reset on the SMC press and hold the recessed reset button on the back for about 30 secs or so, using a pen tip or whatever. You could also unplug the device and remove the battery (if it has one) to achieve the same thing.Performing a Factory reset will cause any settings to be lost. If you still don't see about 80 or 90Mbps when wired directly to the modem, call in and ask 'em where your upgrade is. (By the way the SMC is notorious for it's poor wireless range).

Similar Messages

  • Using the Express as Bridge with an SMC Gateway device for VOIP Possible?

    Hi there:
    I want to purchase a VOIP Internet phone & line and am concerned that it may not work with my Airport Express. I can use any old phone as long as it is hooked up to the VOIP gateway device which must be connected directly to my High Speed DSL modem. I am currently using the Express and am connected using PPoE. What I need to do is connect the VOIP Gateway directly to my high speed modem and then connect the Express to one of the Gateway's LAN ports.
    Here is what I was told, I need the express to be compatible with:
    An SMC Gateway device for VOIP
    The Default Network Setup: 192.168.1.1
    Sub Net Mask: 255.255.255.0
    DHCP enabled
    IP Range 192.168.1.100~199
    The wireless router must be set to bridge configuration.
    What I am thinking is in my Airport Admin Utility go to the Internet Section and change my current PPoE settings to:
    Connect Using: Ethernet
    Configure: Manually
    And then enter the IP Address, Subnet mask as per the instructions
    I am not sure about the router address or DNS servers.
    Or could l just set Configure to: Using DHCP and it would find the SMC Gateway device since I would be plugged into it's LAN port?
    I have not comitted to changing companies yet so I do not have the gateway device and cannot test this out. Please advise if this will work or not.
    Is the Express even compatible with an SMC Gateway?
    Thanks so much
    W

    ...in the Internet section would I leave it as is (currently set to Connect Using PPP over Ethernet (PPoE) or would I need to chane that to Connect Using Ethernet and then Configure to Using DHCP or Manual?
    It doesn't really matter since the AX is acting as bridge. If for some reason setting it one way doesn't work, change it to the other setting.

  • Macbook pro 2010 slow wireless with motorola surfboard sb901

    anyone using a motorola surfboard sb901? i recently purchased this cable modem / router combo (all in one) and seems like my internet has been lagging since. i've tried changing wireless channels, disable/changing wireless security settings, resetting them to factory, etc. no dice.
    i brough my macbook pro to my friends house and the internet was blazing along.
    pretty sure its a modem issue, but wondering if theres a setting that someone knows that works for them. thanks

    i also have a macbook pro 13 inch that i nought inn oct. 2009 i didn't have problems with wireless internet and i was using a motorola surfboard modem and an old g rated link sys router. i now have upgraded my router and modem and my internet it is super slow. but the weird thing is it is only slow on the mac.( i also have a hp from 2007 with no problems with internet) i am now using n rated belkin router with dual channels. i tried changing the channels on the router but this also hasn't helped. im stuck and tried to download onyx but it told me it doesn't work with my operating system. (i have the newest one available) i am going to try changing back to the original router. i will post another post if this helps or not. thanks. if anyone has any advice, please send it to me,
    thanks.

  • Slow wireless with Powerbook, but fine with iBook?!

    I'm currently using a campus wireless net and my Powerbook G4 is really, really, slow but my newer iBook G4 is much faster. When plugged in with an ethernet cable, however, both are equally fast. Does anyone have any idea why this could be so, and how I could go about fixing it? I unfortunately have no details on the wireless net.
    Cheers,
    Dave
    Powerbook G4   Mac OS X (10.3.9)   also iBook G4 10.4.6

    Do the
    recpetion levels match? if they don't you will find
    that the lower the reception the slower the speed.
    Most wireless software, including the Airport
    software, steps down the connection speed based on
    the reception levels to ensure the stability of the
    signal.
    Thanks. That was exactly the problem. My Powerbook has worse reception than the iBook. Is this a know problem?
    Cheers,
    Dave

  • Slow wireless with Snow Leopard

    I've read many posts on the subject and tried most all the fixes, but nothing works and I need a work around.
    Here is a summary:
    Macbook Pro to Time Machine base wireless, through Actiontec GT701 DSL modem. Latest updates and firmware for all. Tested with all firewalls off.
    Had no speed problems before Snow Leopard.
    Web pages intermittently load very slow. Will work fast for a few minutes, then very slow for a longer periods of time, then repeat.
    Direct connect via Ethernet to Time Machine, no speed problem at any time.
    On different wireless hot spots including at work, no problem.
    Test of DSL speed shows steady high speed performance.
    Tried different DNS configurations, no effect. Tried at least 10 other recommended fixes,none worked.
    Put in older Linksys WRT54G V5 in place of Time Machine. Same problem.
    Same exact problem with my wife's MacBook Pro.
    This points to a problem between Snow Leopard and the ActionTec modem. But since it worked just great with Leopard, is there something I can change in the ActionTec or in Snow Leopard to get back the previous performance????
    I don't believe buying new hardware is a good trial and error solution, so I'm looking for a configuration solution.
    Thank you in advance for you suggestions.

    I am posting a solution that worked for me on this issue.
    This was similar to an issue I had back with Leopard (10.5) and Entourage. Using Entourage with my Exchange Server, every time an OS update would come up, my connection was unstable and would routinely disconnect for no reason. I found a solution on one of the Mac Boards on the Internet (I do not remember which) that fixed the issue, and that same fix seems to work for this slow WiFi connection problem. This assumes you have the problem with your home WiFi, or the WiFi WAP (Wireless Access Point) you are having connection issues with. In my case I was using an Apple Airport Time Capsule Access Point.
    I write these steps in the simplest terms possible to ensure even a novice can understand and follow.
    1- Go to you Keychain Access (Applications -> Utilities -> Keychain Access)
    2- Look for the name of your WiFi WAP/Server (It should say AirPort network password next to it)
    3- Double Click and then click on Show Password on the Attributes window (May ask you to Authenticate yourself for access to the Password)
    4- Write down the WAP Password (it may be case sensitive, so be exact)
    5- Close Attributes window
    6- Delete the entry with the name of the WiFi WAP name you selected on Step 2 above.
    7- Close Key Chain Access window
    8- Turn off your Airport on the menubar at the top of the screen (Airport Symbol -> Turn Airport Off)
    9- Open System Preferences (Icon on your Dock) and then Click on the Network Icon
    11- Click on the Airport entry and then on the Advanced button
    12- Click on the Network Name of the WiFi/WAP you deleted in the Keychain Access (Step 6)
    13- Click on the minus sign below the Network Names section (This deletes the WAP entry)
    14- Click OK
    15- Restart your Mac
    What these steps do is erase the main entries that automatically connects you to your Airport WAP/Network account.
    After Restart, do the following:
    1- Once your Mac has restarted, then turn on your Airport (Airport Symbol -> Turn Airport On)
    2- Once the Airport has scanned for available WAP's/Networks click on your chosen WAP/Network (assuming it is your Home WAP)
    3- It should ask you for the WAP/Network password (If it automatically connects to your WAP then you did not delete one of the entries listed previously in step 6 and/or 13. You will have to start over.)
    4- Input the Password you copied in step 4 above
    5- Airport Icon should show that you are connected by going from Grey to Black lines.
    6- You are done...
    Once you follow these steps you should be connected to the Internet. You can test your Internet speed at www.speedtest.net
    One optional step I do, which may make a difference for you, is that while the MacBook is restarting I disconnect power to the DSL modem for 10-15 seconds, and then re-connect it. This ensures you have a clean and renewed DSL connection with your provider.
    One note of caution on this... when I did this fix for my Entourage problem under Leopard (10.5), every time an incremental OS update would come up, I found myself having to repeat these steps over again. It was not until Snow Leopard was installed that this issue completely went away. It seems that a new OS installation fixed whatever gremlin was laying underneath all of this.
    This "Fix" did recently work on a 15" MacBook Pro 2009 model (10.6.5) that belongs to a friend of mine, and was experiencing very slow Internet WiFi speeds at his home. I hope it also works for you.
    Good luck....

  • Slow Wireless with 10.5.2

    Hello,
    I am facing a problem after upgrading to 10.5.2. The performance of
    my wireless connection is terrible. Loading pages in Safari is
    very slow, download of files as well. However, when I boot into Vista
    (Boot Camp) then wireless performance is excellent. Also performance
    vie Ethernet Cable (Mac OS and Vista) is excellent. So only, the wireless
    performance under 10.5.2 is bad. Any idea ?

    Yup, this is a well known problem to the discussion groups, but apple continues to deny it exists. The discussion boards are littered with different permutations of this same problem. Interestingly, it doesn't seem to matter which mac you have, as it is affecting MBP, Macbook, and Air. Booting into windows makes it disappear, which makes me believe it is likely due to 10.5.2
    I went to the apple store and (eventually) got a new Macbook, and I did not 'upgrade' to 10.5.2
    "Apple: It just doesn't work"

  • Slow wireless speed with new iMac Intel- problem with 802.11g?

    There IS a problem with the new Intel Mac, I have tried both the Intel iMac and the new Intel Mac mini and they both have the same problem with slow wireless speed (or rather it variates, if I do a ping to another computer on the network the speed goes from < 1 ms up to 1000 ms and then down to < 1 ms and so on). The older mac minis, my Linux boxes and my Windows PCs don´t have that problem. I have also read reports on the net and it appears that most users experiencing this problem have wireless card firmware version 101.3 (3.120.28.3) . A possible "fix" is to change to 802.11b on the router and then it works. No speed fluctuations and a stabile network! I know it is a bad solution, I would prefer to use 802.11g and get the speed. However I think this points to a problem with the drivers regarding 802.11g. I am starting up a new thread on this and those of you with problems, please try to switch to 802.11b and if it works let us make Apple aware of this.
    /Tobbe

    Which home hub do you have?
    There is some general help at this link    Wireless connection problems
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Slow connection with wireless, normal when wired

    I've looked at the previous posts regarding this problem but I don't know how to do any of the recommended procedures. I can connect to the internet wirelessly with no problem but my wireless connection has become very slow all of a sudden (speakeasy speed test is 150-300 kbps). If I connect with a cable instead (wired connection) I get my great Comcast digital cable download speed on Speakeasy which is 15-16 Mbps! Previous posts mention looking at what the "RWIN" is set at and changing it but I'm not comfortable messing around with such basic Windows XP settings when I don't know how to reset back to the default if it doesn't work. Is there any patch from Linksys for fixing this or another easy way to fix it? Thanks! Kenshu

    First thing is download firmware from www.linksys.com/download, and update it to latest version. Now follow this from a wired computer : Open setup page of router by typing http://192.168.1.1 in browser's address bar, and typing password as "admin" and no user name. Here enable MTU and set size to 1350. Go to security tab, and disable block anonymous internet requests. Change channel to 11. Go to advanced wireless settings and here change beacon interval to 50, fragmentation threshold to 2306, and RTS threshold to 2307, DTIM to 2. Now reboot modem and router.

  • Bonjour not working with new Cisco Gateway from Shaw

    I have a PC running Windows 7 (64 bit version) and a 2nd gen iPad.  On the PC, I have AirPrint for Windows, Shairport4w, Calibre (for e-books) and AirVideo Server installed.  These used to allow me to print from my iPad to the Samsung ML-1670 connected to my PC, stream videos from my PC to my iPad, play my iPad's music through my PC's speakers (and vice versa through itunes homesharing) and download my PC-hosted e-books to my iPad's Stanza app wirelessly. It was a like a little Bonjour paradise in my house. 
    Then I upgraded to Shaw's new Broadband 50 internet and accordingly swapped my old SMC gateway for their new Docsis 3-capable Cisco DPC 3825.  As soon as my new gateway was installed, all Bonjour-dependent apps ceased to function properly.  I can no longer find any of my PC stuff from my iPad.  Even my PC's shared iTunes library doesn't show up in my iPad's iPod app anymore.  I've disabled all firewalls (even though firewalls should not be causing this issue), restarted PC, iPad and gateway many times, restarted the Bonjour and Airprint services alone, reinstalled Bonjour from the Apple support site, set my PC as the DMZ host in the gateway, disabled WiFi protected mode in the gateway and set the wireless to use G only, and etc, and etc.  Never do I see a change.  Cisco, Shaw and Apple tech support have all referred me to each other. I am about to give up and get my own wireless router to use instead of the free one Shaw's provided, but thought I'd check here first in case some one else had found a good solution. 
    A couple of additional clues: my (wired) PS3 can see the DLNA-dependent PS3 media server on my PC fine with the new gateway, and other forums do mention similar issues with a different Linksys router.  The solution there was to enable multicast filtering in the router.  I have not been able to find this option in the Cisco's settings, but perhaps it's called something else?

    Same issue here.  It looks like another case of half-baked Linksys firmware (It may say Cisco, but it's the spitting image of the Linksys firmware).
    Apparently with some work you can get shaw support to convert the modem/router into "bridge mode" which will make it act like a regular modem.  In any case though, these "hybrids" aren't as reliable as a separate modem and router.
    Just got it today and it looks like for all of the high end features (Gigabite ethernet, wireless N) the router is still antennae-less and running shoddy Linksys firmware with bugs.  Apparently end-users are also not supposed to attempt to update the firmware (which I would have to agree with).
    At the end of the day, we're going back to a DGL-4500 which worked without a problem.

  • One Solution for Fixing Slow Wireless Connection

    Quick and easy solution for slow wireless connection.
    My hardwired PC connection was working fine over FIOS, but my wireless connection through my Macbook Pro was soooo slowwww, although the machine itself was fine. Pages would take forever to appear, then finally sort of pop up. Didn't really seem to be a Mac problem, just a connection problem.
    After searching forever to find a fix, I found a quick & easy solution that works at least for now: change your DNS address. 
    I'm not a techie so I don't know ALL of the implications of doing this, but in desperation, it has worked for me and I think at no risk to your network or machine. Changing my DNS address has made my connection blazing fast and relieved many weeks of frustration. 
    HOW: I can only share how to change on a Mac. (Please chime in if you can give directions for PC. ) Just go to this Apple support page, which will outline exactly how to do it. I used 4.2.2.2, I think you can also use 4.2.2.1 as the DNS address. http://support.apple.com/kb/TS2002
    Other resources I've found follow:
    (specific to FIOS):  http://www.stationstops.com/2008/04/16/high-speed-internet-3-tips-to-optimize-your-verizon-fios-broa...
    (Specific for Mac): http://forums.macrumors.com/showthread.php?t=358919
    Maybe this is a commonly-known fix but it wasn't for me, so hopefully it will help some of the other less-than-technical people out there. Good luck! 

    Actually this is a common problem with Mac OSX (http://rubyisbeautiful.com/2008/2/8/osx-dns-fix-update) and how it does DNS lookups and pertains to routers that provide the internal gateway (i.e. 192.168.1.1) as the DNS address which is what the ActionTec does by default.
    You can change that at the router level to either push out Verizon's dns that the router then uses or any other open dns server.  I had to do this a long time ago for some of the OS X boxes on my network.

  • Slow Mac with recurrent spinning ball of doom

    Please help,
    My Mac has always been slow since I had it and migrated my PC content to my Mac.  I have run EtreCheck and hope that this might illuminate the cause of my issues, but worry that it may not.  ANYTHING I ask the Mac to do will be slow and inevitably cause a spinning ball for a while.  I have kept the system up to date.  I have a lot of photos in iPhoto but can't imagine this can be the cause?
    Any help is much appreciated.  The Etrecheck output is below:
    Many thanks.
    Problem description:
    Slow Mac with poor internet connectivity and recurrent spinning circle of doom
    EtreCheck version: 2.1.6 (109)
    Report generated 16 January 2015 20:09:37 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
      Battery Health: Normal - Cycle count 110
    Video Information: ℹ️
      Intel HD Graphics 4000
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 10 days 7:54:28
    Disk Information: ℹ️
      APPLE HDD ST500LM012 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (226.60 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.EscrowSecurityAlert.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.Maps.pushdaemon.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.spindump_agent.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      8 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.emond.aslmanager.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.periodic-daily.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.wdhelper.plist
      [killed] com.apple.xpc.smd.plist
      [killed] org.cups.cupsd.plist
      11 processes killed due to memory pressure
    Launch Agents: ℹ️
      [running] com.mcafee.menulet.plist [Support]
      [running] com.mcafee.reporter.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.bombich.ccchelper.plist [Support]
      [invalid?] com.mcafee.ssm.ScanFactory.plist [Support]
      [invalid?] com.mcafee.ssm.ScanManager.plist [Support]
      [running] com.mcafee.virusscan.fmpd.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [running] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.f-secure.sync.BTCloud.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application  (/Applications/Dropbox.app)
      Mail Application  (/Applications/Mail.app)
      BT Cloud Application  (/Applications/BT Cloud.app)
    Internet Plug-ins: ℹ️
      SiteAdvisor: Version: 2.0 - SDK 10.1 [Support]
      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      CitrixICAClientPlugIn: Version: 11.1.0 [Support]
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Support]
      MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    Safari Extensions: ℹ️
      SiteAdvisor [Installed]
    3rd Party Preference Panes: ℹ️
      Citrix online plug-in  [Support]
      Flash Player  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 272.28 GB
      Destinations:
      My Book [Local]
      Total size: 2.00 TB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% WindowServer
          1% BT Cloud
          0% ocspd
          0% fontd
          0% AppleSpell
    Top Processes by Memory: ℹ️
      180 MB Mail
      113 MB com.apple.WebKit.WebContent
      103 MB BT Cloud
      94 MB Safari
      77 MB Google Chrome
    Virtual Memory Information: ℹ️
      41 MB Free RAM
      1.18 GB Active RAM
      1.16 GB Inactive RAM
      918 MB Wired RAM
      54.83 GB Page-ins
      725 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 16, 2015, 01:20:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-01-16-132019_[reda cted].crash

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH 25 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t PlistBuddy{,' 2>&1'}' -c Print' OSBundleRequired 1157 20 ' function f() { n++;sub(/^/,"^");gsub(/\./,"\\.");gsub(/\+/,"\\+");gsub(/\-/,"\\-");gsub(/\?/,"\\?");print|"sort|uniq";};function g(N,d) { if(n<N) print d;};' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=(\\n%s{:\ ,\\n\\n}%s\\n '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n   '"${p[50]}"'mod date: %s\n   '"${p[50]}"'checksum: %s\n%s\n' '\n   ...and %s more line(s)\n' 'RSSI: %s\nNoise: %s\nTx rate: %s\n' {Privacy,Mode}': %s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' "${p[56]}"\ ' $0&&!/ /{f()} END{g(10,"^com\.apple\.")} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p;' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&$3!~/0x|\.([0-9]{3,}|[-0-9A-F]{36}|apple\.launchctl\.(Aqua|Background|System))$/ { print $3":"$2;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' "${p[56]}"\ ' /\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/{f()} END{g(900,"^/System/")} ' ' /\.dylib$/!d;s/(\.|\+|\-|\?)/\\\1/g;s/^/^/p;' "${p[56]}"\ ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");f();} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]"\.plist\t"c[i];g(500,"Launch");} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/(ok.+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :'${p[53]}' "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";if(!$2) $2="'"${p[28]}"'";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1=="op" {m=$3};$1~"lN" {N=$2};$1~"lR" {S=$2};$1~"Tx" {T=$2};$1~/^st/ {s=$2};$1~"li"&&$3!~"wpa2" {printf("'"${f[9]}"'",toupper($3))};END { if(S*N*T&&(S-N<'${p[25]}'||T<'${p[55]}')) printf("'"${f[8]}"'",S,N,T);if(s~/^r/&&m!~/^st/) printf("'"${f[10]}"'",m);} ' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if($2!="="||!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/:(0|\-(4[34])?)$/p' ' BEGIN{FS=":"};{ if($2) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else print $1;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil "${p[52]}\\" whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 "{bundle,mach-o-dylib}"`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -get{dnsservers,info}\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel}\ extensions Heat System\ load boot\ args FileVault Diagnostic\ reports Log {Free\ space,Swap}' (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports User Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Bundles {,Inserted\ }dylibs Stylesheet Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors Bad\ plists I/O\ errors Memory\ pressure SMC Shutdowns 'High file counts' );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { Q=5;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo true;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';printf "Revision: %s\n\n" ${p[54]};};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=No;((v['$((i+1))']==0))&&v=;};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Ev "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 22;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;B0&&{ D13 5 5 69 53;D13 5 54 30 56;C4;D23 5 14 12 14;C4;};D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;C4;};D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 7;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 8;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B3 7 7 73;B1&&{ A8 18 26 23;B7 7;B4 0 0 74;C3 23;};A2 18 26 23;B7 7;B4 0 0 74;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 6;D13 25 37 32 31;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 2;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 33;D13 4 8 41 52;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 32;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 1;D23 22 9 37 57;A9;C2 39;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
    Part 1 of 8 done at … sec
    Part 8 of 8 done at … sec
    The messages won't be spaced equally apart in time, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
    Wait for the final message
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Infinity won't work wirelessly with Ubuntu OS

    I'm running Ubuntu Netbook Edition and upgraded my BT broadband to Infinity on 28.12.11, using the same HomeHub3 that worked perfectly well with the old Total service.
    It doesn't work, wirelessly. I can get an apparently strong connection, but its agonisingly slow. At the same time, an ethernet connection works well, When I switch from one to the other and test the speed, I can watch the bandwidth fall away (i.e.: it isn't immediately disconnected.)
    Nobody at BT can or will help, telling me that Ubuntu is 'unsupported' (i.e.: it's my problem). I reported this problem to BT - ref: xxxxxx-xxxxxx - via its complaints form on 28.12.11, but have had no response.
    I've spent much time this past week on internet help forums. It transpies that BT has known about this issue with Ununtu for six months, but has apparently done nothing about it and cannot suggest a solution.
    Suggested workarounds from other Ubuntu users involve manually reconfiguring one's connection, but my netbook won't allow me to apply the changed settings, or to change the router settings from N to G tech., but that only worked temporarily for me and, besides, my netbook is only a couple of year old.
    When I was sold Infinity, nobody mentioned that it doesn't work with Ubuntu. Frankly, I feel it was mis-sold as I intended to increase the bandwidth of my Total account and was persuaded to take Infinity on the grounds that it's a superior service for the same price. Not from where I sit, it isn't.
    The only solution I can see is to get BT to switch me back to their Total service, which suited me fine. I'm going to get their engineer to come back and uninstall Infinity. I will also complain to Offcom, as this situation could easily have been avoided had the BT sales person told me that Infinity won't work wirelessly with Ubuntu.

    Firstly your negotiating skills with BT are far better than mine....
    "....Total account and was persuaded to take Infinity on the grounds that it's a superior service for the same price"
    I was on BT Total BB and had to pay an extra £2 pm for Infinity and then an extra £4.75pm uplift of the calls package to give me the same anytime calls I had previously.... And had to re-start another 18month contract!!! Ohhh well.
    Right onto the problem... Webby's suggestion of making sure your on a clear or least used wireless channel is good advice.
    Here is the link to the free software http://www.metageek.net/products/inssider/
    Have a look at a demo,- http://www.youtube.com/watch?v=pf2kZCfYTxI
    To be honest I would move your HH3 from the Automatic setting to a fixed wireless channel as they seem to work better like that.
    If your Operating System won't work with Inssider I would then just try a different channel starting at 1 and work up... seeing how things go.
    Regarding setting your HH3 to wireless g, that is a very backward step as the most you'll get over that would be around 20Mbps depending on your distance from hub etc.
    Couple of pics comparing my speed test over wireless g and n in THIS POST.
    Another thing I would try is a wireless n USB adapter... just in case your m/c is only g 
    Links of how to identify what yours is and pictures of the difference in the "Network Sharing Centre".. 54Mbps being g and anything above is wireless n....
    Wireless n gives the best speed assuming your Infinity download IP is more than 20Mbps. Also wireless n signal is more robust penetrating walls etc.
    There are links to the type of wireless n adapters I use... Picture of one HERE, (Don't need the extender cable shown in that picture).
    wwwebber's post was very useful.-
    "I use Ubuntu on my laptop with BT Infinity & HH3 with no problems at all. BT is not at fault here - they do not support Ubuntu."
    Confirming Infinity and Unbunto do work... 
    You say ".....but my netbook won't allow me to apply the changed settings, or to change the router settings .... but that only worked temporarily for me......"
    As changing settings worked temporarily you must have been able to log into your HH3. 
    If you really can't log in can you borrow a friends netbook running windows to get logged in perhaps? 
    Log in,- http://bthomehub.home/html/home/home.html go to Advanced settings, wireless. and change Channel settings from Automatic to a channel number then click on Apply.
    I would place your laptop near to the HH3 and move the HH3 wireless channel to a clear channel or start at channel 1.
    Try to get a good wireless n speed..... example of mine 37Mbps  over http://www.speedtest.net/
    Then when you have a reasonable speed move your laptop away... you will notice a drop over distance that's normal.
    I am 20' away from my HH3 and get 37Mbps through a plasterboard wall.
    Regarding other routers people have used http://community.bt.com/t5/BT-Infinity/List-of-Routers-to-replace-Home-Hub-3/td-p/298203
    And see Ady's msg #21 and #25 in THIS THREAD.
    "'ll try the netbook in different locations over the w/e and hope from a solution from Ubuntu before remonstrating further with BT".
    Please let us know how you get on.
    Please Click On any Text in Blue as that automatically links to information.
    PC (NDEGR)

  • Officejet Pro 8600 won't connect to wireless with Wireless extender connected

    I am trying to get an Officejet Pro 8600 to connect to a wireless network, but it will not connect when my wireless network extender is connected. Once I disconnect the extender, it connects fine. Here is the setup. I have a Netgear wireless cable gateway CG3000D with a Amped Wireless Dual Band Router (R20000G) connected to the Netgear via ethernet cable. The Amped router is setup as a wireless extender, the Netgear and Amped share the same SSID. All my other devices work just fine connecting, laptops, cell phones, and IPads. When the Officejet 8600 tries to connect with the Amped connected, it tells me invalid password. Once I disconnect the Amped, the Officejet connects just fine. Any ideas how to get the Officejet to connect to the wireless with the Amped extender connected? Thanks

    Are you using the same passkey on the extended network? (It is best to)
    If so I would try using different SSIDs.  The printer will try to connect to the network with the better signal which might change depending on wireless interference.  There is no way to force the printer to connect to one network over another if the SSIDs are the same.
    One other possibility.  Is the passkey the same for both 2.4 and 5ghz on the Amped Dual Band router?  Most routers can be set up to have different passkeys for each band.  The printer is a 2.5ghz device and will need that password the same on both the Amped and Netgear routers.
    Please let me know your results.  Extending networks is becomming more common.  Understanding how to work with them will help everyone. 
    Please mark the post that solves your problem as "Accepted Solution"
    Sometimes it takes several posts back and forth to get to a solution - please be patient.
    I am employed by HP

  • Extremely slow performance with Radeon HD 7870

    Hi,
    I am using a number of Adobe programs on my new Windows 8 64 bit system, with 16 gigs of ram, an Intel Core i5 2.67ghz, and AMD Radeon HD 7870 2 gig. All the programs (including After Effects and Illustrator) work very well with the exception of Photoshop CS6 64 bit, which has extremely slow performance with Use Graphics Processor enabled in my preferences (which Photoshop selects by default). If I turn off Use Graphics Processor, the slow performance vanishes. If I change Drawing Mode to Basic, there might be a slightly detectable improvement over Normal and Advanced, but it's still horribly slow. The refresh rate seems to be just a few frames per second. Everything is slow: brushes, zooming, panning, everything.
    I've tried changing the settings I've seen suggested elsewhere: I switched Cache levels to 2, history states to 10, and tile size to 128k. No effect. Photoshop is currently at the default of using 60% of available ram. Efficiency has remained at 100% throughout all my tests. Also, this slow performance has affected me from the moment I installed Photoshop; it didn't crop up after previous good performance. The problem exists regardless of the size or number of documents I have open. Performance is still terrible even when I create a 500 x 500 pixel blank new canvas and try a simple task like drawing with the brush.
    Photoshop is fully up to date, and so are my graphics drivers (Catalyst version 13.1). Any help would be greatly appreciated; at the moment performance is so bad in Photoshop that it's unusable with graphics acceleration enabled. Thanks in advance for replying.
    Photoshop System Info:
    Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
    Operating System: Windows 8 64-bit
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 2665 MHz
    Built-in memory: 16379 MB
    Free memory: 13443 MB
    Memory available to Photoshop: 14697 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 2
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 1.2 AMD-APP (1084.4)
    OpenGL Version: 3.0
    Video Rect Texture Size: 16384
    OpenGL Memory: 2048 MB
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 7800 Series
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Video Card Number: 2
    Video Card: AMD Radeon HD 7800 Series
    Driver Version:
    Driver Date:
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: AMD Radeon HD 7800 Series
    Video Card Memory: 2048 MB
    Video Card Number: 1
    Video Card: Microsoft Basic Render Driver
    Driver Version: 9.12.0.0
    Driver Date: 20121219000000.000000-000
    Video Card Driver:
    Video Mode:
    Video Card Caption: Microsoft Basic Render Driver
    Video Card Memory: 0 MB
    Serial number: 90970078453021833509
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\RAFFAE~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 931.5G, 534.8G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/09/10-12:31:21   5.0.4   79.517869
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1686  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.1.0.20577   2.1.0.20577
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   2.1.2.1681  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6910  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
    Required plug-ins:
       3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       Angled Strokes 13.0
       Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.3
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Embed Watermark 4.0
       Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Extrude 13.0
       FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mezzotint 13.0
       Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Pinch 13.0
       Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.1.2
       Shear 13.0
       Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Sumi-e 13.0
       Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       Wind 13.0
       Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       ZigZag 13.0
    Optional and third party plug-ins:
       DAZ Studio 3D Bridge 12.0
       DazUpdateScene 12.0
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

    Great news!
    I followed your suggestion, Noel, and uninstalled my drivers with the Catalyst Uninstall Utility (which I hadn't used before), rebooted, reinstalled Catalyst 13.2 Beta 7, rebooted, deleted the PS Prefs, started PS, and now the performance is radically improved!
    It baffles me why I would need to do a clean driver uninstall in a new system environment that has only ever had this video card, and is only a few months old, but that action seems to be what's improved the situation. Note that because I deleted the PS preferences, the good performance now occurs with the default Use Graphics Processor enabled, and Drawing Mode set to Advanced (with every feature in the Advanced dialog checked except 30bit display).
    Having no reference point, I can't tell for sure if performance is as good as it theoretically ought to be for my system specs, but using the standard 13px brush is only slightly laggy behind the cursor, even if I become reckless and squiggle on the canvas violently. It wasn't just sluggish response before: Photoshop seemed to be in pain trying to draw the line segments as it laboured to catch up to the cursor. That is pretty much gone now.
    Much more tellingly, zooming and panning the canvas is like it ought to be, responsive and clean, more or less like it was for me in CS4 with my old Nvidia 9600GT. The poor performance with zooming and panning was the most worrying aspect of the issue. It's a great relief to see these working more properly now.
    I have to confess I'm a little embarrassed to have drug you through all this hassle only to discover that something as rudimentary as properly cleaning out the drivers would be the apparent solution. I never would have imagined that doing that, with such a new and stable system, would make any difference, since I don't have a legacy of older drivers dotting my hard drive. In any event, I'm really grateful that you guys took the time to try to help me.
    In the interest of completeness, here's the relevant portion of my system info after doing the reinstall steps I mentioned above:
    Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
    Operating System: Windows 8 64-bit
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 4
    Processor speed: 2665 MHz
    Built-in memory: 16379 MB
    Free memory: 13680 MB
    Memory available to Photoshop: 14695 MB
    Memory used by Photoshop: 60 %
    Image tile size: 1024K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenCL Version: 3.0
    OpenGL Version: 3.0
    Video Rect Texture Size: 16384
    OpenGL Memory: 2048 MB
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 7800 Series
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    Video Card Number: 2
    Video Card: AMD Radeon HD 7800 Series
    Driver Version:
    Driver Date:
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: AMD Radeon HD 7800 Series
    Video Card Memory: 2048 MB
    Video Card Number: 1
    Video Card: Microsoft Basic Render Driver
    Driver Version: 12.100.17.0
    Driver Date: 20130226000000.000000-000
    Video Card Driver:
    Video Mode:
    Video Card Caption: Microsoft Basic Render Driver
    Video Card Memory: 0 MB
    As you can see, the Microsoft Basic Render Driver still appears as a Video Card in the list. This presumably has something to do with Windows 8, and I really don't know if its presence here is still a sign that my card is not being used to its optimal capability. I have a hunch that the slight lag that I am still experiencing with the brush when Use Graphics Processor is on -- totally absent with the acceleration turned off -- implies that Photoshop is still unable to take maximum advantage of my card. I would assume that the brush tool should be more responsive with acceleration on than off, in a rig without any issues, but that's just assumption on my part. If you turn off Use Graphics Processor on your systems, is the brush tool more or less responsive?
    But again, panning the canvas with the hand tool is now extremely responsive, without any screen tearing or visible lag, and that's a massive improvement over the total meltdown of performance I was suffering from before.
    Thanks again very much for your help. I'm grateful to all of you who took the time to chime in.

  • Slow wireless on Time Capsule

    I realize this question in some form or another has been posted ad nauseum, so I'll apologize in advance.
    I'm running a 500 GB Time Capsule. I recently got the bright idea to extend the network and bought a couple of new AirPort Express (11n models). I pulled an old Netgear router out of the mix and switched the network so the TC would serve as the router and the Expresses would extend the network. I reset the TC and started from scratch. I even tried forcing the 5Ghz setting to see if that would speed things up.
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    I realize this question in some form or another has been posted ad nauseum, so I'll apologize in advance.
    I'm running a 500 GB Time Capsule. I recently got the bright idea to extend the network and bought a couple of new AirPort Express (11n models). I pulled an old Netgear router out of the mix and switched the network so the TC would serve as the router and the Expresses would extend the network. I reset the TC and started from scratch. I even tried forcing the 5Ghz setting to see if that would speed things up.
    Before I even get to configure the Expresses, I'm running into a VERY slow wireless problem with the TC. My MacPro plugged into the TC with ethernet is moving around 8Mbps online. My iPad and MBP are lucky to get 700Kbps. The iPad and MBP are in the same room as the TC, less than 10 feet away from the unit, so walls, etc. are not an issue. Strangely, according to Speedtest.net, I get about 1.2Mbps UPLOAD speed on the iPad while only getting around 700Kbps download. That strikes me as very unusual.
    I've checked the SNR per earlier posts and they seem in the very good to excellent range.
    Is this a bad unit or is there something more I should be looking at?
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