Smart Call function

Hi,
I have some questions about Oracle CRM on D(Release15).
I'm trying to appear smart call function.
Now I could see that function on "Page Layout Management of Task(Appointment) page layout" .
And I set some settings to appear the smart call function.
So,I could see smart call function on create "Appointment" page.
There is a smart call weblink and that is crickable.
After my crick, there is a error messege,"Access denied.(SBL-DAT-00553)"
So, I checked settings of some access profiles and roles,
but I could not found the item to set the smart call function.
I'm sorry to my poor English. Please help me.
==
Question1,
Can smart call function use only on Life science Edition??
Question2,
Please tell me how to show and make smart call templates.
==
Thank you.
Yusuke

Hi,
You assumption is right that Smart Call option is available in Life Sciences Edition Only. But you can check with Support to see whether they can enable that for your OnDemand instance
Once you get it enabled, you can place the "Calls" applet under say "Account". Go and create a call and after save in the call detail page you would get an option to save the call as a template for future reference / defaulting of the information
Hope it helps
-- Venky CRMIT

Similar Messages

How to use CALL FUNCTION '/1BCDWB/SF00000014' in smartform urgent

hiiiiiiiii
Iam doing classical report n i want my output to be printed in smartform.
So my output is in IT_FINAL table.In smartform in Form Interface Table column i had declare :::
Parameter Name: IT_FINAL
Type Assignment:LIKE
Associated Type:ZSD_FINAL ( Its a structure of IT_FINAL)
And in SE38..iam using...............
data: FM_NAME1 type RS38L_FNAM.
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
EXPORTING
FORMNAME = 'ZCSF_SDPRSR03_PR'
importing
FM_NAME = FM_NAME1.
CALL FUNCTION FM_NAME1
EXPORTING
IT_FINAL = IT_FINAL.
So while running its giving dump..
I DONT KNOW HOW TO USE THE ABOVE FUNCTION MODULE.
CALL FUNCTION '/1BCDWB/SF00000014'
EXPORTING
ARCHIVE_INDEX =
ARCHIVE_INDEX_TAB =
ARCHIVE_PARAMETERS =
CONTROL_PARAMETERS =
MAIL_APPL_OBJ =
MAIL_RECIPIENT =
MAIL_SENDER =
OUTPUT_OPTIONS =
USER_SETTINGS = 'X'
IMPORTING
DOCUMENT_OUTPUT_INFO =
JOB_OUTPUT_INFO =
JOB_OUTPUT_OPTIONS =
EXCEPTIONS
FORMATTING_ERROR = 1
INTERNAL_ERROR = 2
SEND_ERROR = 3
USER_CANCELED = 4
OTHERS = 5
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
Please suggest me with example if possible......URGENT.
(Rewards if solved)
Regards.

Hi
see the below doc and do accordingly
How to create a New smartfrom, it is having step by step procedure
http://sap.niraj.tripod.com/id67.html
step by step good ex link is....
http://smoschid.tripod.com/How_to_do_things_in_SAP/How_To_Build_SMARTFORMS/How_To_Build_SMARTFORMS.html
Here is the procedure
1. Create a new smartforms
Transaction code SMARTFORMS
Create new smartforms call ZSMART
2. Define looping process for internal table
Pages and windows
First Page -> Header Window (Cursor at First Page then click Edit -> Node -> Create)
Here, you can specify your title and page numbering
&SFSY-PAGE& (Page 1) of &SFSY-FORMPAGES(Z4.0)& (Total Page)
Main windows -> TABLE -> DATA
In the Loop section, tick Internal table and fill in
ITAB1 (table in ABAP SMARTFORM calling function) INTO ITAB2
3. Define table in smartforms
Global settings :
Form interface
Variable name Type assignment Reference type
ITAB1 TYPE Table Structure
Global definitions
Variable name Type assignment Reference type
ITAB2 TYPE Table Structure
4. To display the data in the form
Make used of the Table Painter and declare the Line Type in Tabstrips Table
e.g. HD_GEN for printing header details,
IT_GEN for printing data details.
You have to specify the Line Type in your Text elements in the Tabstrips Output options.
Tick the New Line and specify the Line Type for outputting the data.
Declare your output fields in Text elements
Tabstrips - Output Options
For different fonts use this Style : IDWTCERTSTYLE
For Quantity or Amout you can used this variable &GS_ITAB-AMOUNT(12.2)&
5. Calling SMARTFORMS from your ABAP program
REPORT ZSMARTFORM.
Calling SMARTFORMS from your ABAP program.
Collecting all the table data in your program, and pass once to SMARTFORMS
SMARTFORMS
Declare your table type in :-
Global Settings -> Form Interface
Global Definintions -> Global Data
Main Window -> Table -> DATA
Written by : SAP Hints and Tips on Configuration and ABAP/4 Programming
http://sapr3.tripod.com
TABLES: MKPF.
DATA: FM_NAME TYPE RS38L_FNAM.
DATA: BEGIN OF INT_MKPF OCCURS 0.
INCLUDE STRUCTURE MKPF.
DATA: END OF INT_MKPF.
SELECT-OPTIONS S_MBLNR FOR MKPF-MBLNR MEMORY ID 001.
SELECT * FROM MKPF WHERE MBLNR IN S_MBLNR.
MOVE-CORRESPONDING MKPF TO INT_MKPF.
APPEND INT_MKPF.
ENDSELECT.
At the end of your program.
Passing data to SMARTFORMS
<b>call function 'SSF_FUNCTION_MODULE_NAME'</b>
exporting
formname = 'ZSMARTFORM'
VARIANT = ' '
DIRECT_CALL = ' '
IMPORTING
FM_NAME = FM_NAME
EXCEPTIONS
NO_FORM = 1
NO_FUNCTION_MODULE = 2
OTHERS = 3.
if sy-subrc <> 0.
WRITE: / 'ERROR 1'.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
endif.
<b>call function FM_NAME</b>
EXPORTING
ARCHIVE_INDEX =
ARCHIVE_INDEX_TAB =
ARCHIVE_PARAMETERS =
CONTROL_PARAMETERS =
MAIL_APPL_OBJ =
MAIL_RECIPIENT =
MAIL_SENDER =
OUTPUT_OPTIONS =
USER_SETTINGS = 'X'
IMPORTING
DOCUMENT_OUTPUT_INFO =
JOB_OUTPUT_INFO =
JOB_OUTPUT_OPTIONS =
TABLES
GS_MKPF = INT_MKPF
EXCEPTIONS
FORMATTING_ERROR = 1
INTERNAL_ERROR = 2
SEND_ERROR = 3
USER_CANCELED = 4
OTHERS = 5.
if sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
endif.
Smartform
you can check this link here you can see the steps and you can do it the same by looking at it..
http://smoschid.tripod.com/How_to_do_things_in_SAP/How_To_Build_SMARTFORMS/How_To_Build_SMARTFORMS.html
SMARTFORMS STEPS.
1. In Tcode se11 Create a structure(struct) same like the Internal table that you are going to use in your report.
2. Create Table type(t_struct) of stracture in se11.
3. In your program declare Internal table(Itab) type table of structure(struct).
4. Define work area(wa) like line of internal table.
5. Open Tcode Smartforms
6. In form Global setting , forminterface Import parameter define Internal table(Itab) like table type of stracture(t_struct).
7. In form Global setting , Global definitions , in Global data define Work area(wa) like type stracture(struct).
8. In form pages and window, create Page node by default Page1 is available.
9. In page node you can create numbers of secondary window. But in form there is only one Main window.
10. By right click on page you can create windows or Go to Edit, Node, Create.
11. After creating the window right click on window create table for displaying the data that you are passing through internal table.
12. In the table Data parameter, loop internal internal table (Itab) into work area(wa).
13. In table there are three areas Header, Main Area, Footer.
14. Right click on the Main area create table line by default line type1 is there select it.
15. Divide line into cells according to your need then for each cell create Text node.
16. In text node general attribute. Write down fields of your work area(wa) or write any thing you want to display.
17. Save form and activate it.
18. Then go to Environment, function module name, there you get the name of function module copy it.
19. In your program call the function module that you have copied from your form.
20. In your program in exporting parameter of function pass the internal table(itab).
SAP Smart Forms is introduced in SAP Basis Release 4.6C as the tool for creating and maintaining forms.
SAP Smart Forms allow you to execute simple modifications to the form and in the form logic by using simple graphical tools; in 90% of all cases, this won't include any programming effort. Thus, a power user without any programming knowledge can
configure forms with data from an SAP System for the relevant business processes.
To print a form, you need a program for data retrieval and a Smart Form that contains the entire from logic. As data retrieval and form logic are separated, you must only adapt the Smart Form if changes to the form logic are necessary. The application program passes the data via a function module interface to the Smart Form. When activating the Smart Form, the system automatically generates a function module. At runtime, the system processes this function module.
You can insert static and dynamic tables. This includes line feeds in individual table cells, triggering events for table headings and subtotals, and sorting data before output.
You can check individual nodes as well as the entire form and find any existing errors in the tree structure. The data flow analysis checks whether all fields (variables) have a defined value at the moment they are displayed.
SAP Smart Forms allow you to include graphics, which you can display either as part of the form or as background graphics. You use background graphics to copy the layout of an existing (scanned) form or to lend forms a company-specific look. During printout, you can suppress the background graphic, if desired.
SAP Smart Forms also support postage optimizing.
Also read SAP Note No. 168368 - Smart Forms: New form tool in Release 4.6C
What Transaction to start SAP Smart Forms?
Execute transaction SMARTFORMS to start SAP Smart Forms.
Key Benefits of SAP Smart Forms:
SAP Smart Forms allows you to reduce considerably the implementation costs of mySAP.com solutions since forms can be adjusted in minimum time.
You design a form using the graphical Form Painter and the graphical Table Painter. The form logic is represented by a hierarchy structure (tree structure) that consists of individual nodes, such as nodes for global settings, nodes for texts, nodes for output tables, or nodes for graphics.
To make changes, use Drag & Drop, Copy & Paste, and select different attributes.
These actions do not include writing of coding lines or using a Script language.
Using your form description maintained in the Form Builder, Smart Forms generates a function module that encapsulates layout, content and form logic. So you do not need a group of function modules to print a form, but only one.
For Web publishing, the system provides a generated XML output of the processed form.
Smart Forms provides a data stream called XML for Smart Forms (XSF) to allow the use of 3rd party printing tools. XSF passes form content from R/3 to an external product without passing any layout information about the Smart Form.
SmartForms System Fields
Within a form you can use the field string SFSY with its system fields. During form processing the system replaces these fields with the corresponding values. The field values come from the SAP System or are results of the processing.
System fields of Smart Forms
&SFSY-DATE&
Displays the date. You determine the display format in the user master record.
&SFSY-TIME&
Displays the time of day in the form HH:MM:SS.
&SFSY-PAGE&
Inserts the number of the current print page into the text. You determine the format of the page number (for example, Arabic, numeric) in the page node.
&SFSY-FORMPAGES&
Displays the total number of pages for the currently processed form. This allows you to include texts such as'Page x of y' into your output.
&SFSY-JOBPAGES&
Contains the total page number of all forms in the currently processed print request.
&SFSY-WINDOWNAME&
Contains the name of the current window (string in the Window field)
&SFSY-PAGENAME&
Contains the name of the current page (string in the Page field)
&SFSY-PAGEBREAK&
Is set to 'X' after a page break (either automatic [Page 7] or command-controlled [Page 46])
&SFSY-MAINEND&
Is set as soon as processing of the main window on the current page ends
&SFSY-EXCEPTION&
Contains the name of the raised exception. You must trigger your own exceptions, which you defined in the form interface, using the user_exception macro (syntax: user_exception <exception name >).
Example Forms Available in Standard SAP R/3
SF_EXAMPLE_01
Simple example; invoice with table output of flight booking for one customer
SF_EXAMPLE_02
Similar to SF_EXAMPLE_01 but with subtotals
SF_EXAMPLE_03
Similar to SF_EXAMPLE_02, whereby several customers are selected in the application program; the form is called for each customer and all form outputs are included in an output request
Advantages of SAP Smart Forms
SAP Smart Forms have the following advantages:
1. The adaption of forms is supported to a large extent by graphic tools for layout and logic, so that no programming knowledge is necessary (at least 90% of all adjustments). Therefore, power user forms can also make configurations for your business processes with data from an SAP system. Consultants are only required in special cases.
2. Displaying table structures (dynamic framing of texts)
3. Output of background graphics, for form design in particular the use of templates which were scanned.
4. Colored output of texts
5. User-friendly and integrated Form Painter for the graphical design of forms
6. Graphical Table Painter for drawing tables
7. Reusing Font and paragraph formats in forms (Smart Styles)
8. Data interface in XML format (XML for Smart Forms, in short XSF)
9. Form translation is supported by standard translation tools
10. Flexible reuse of text modules
11. HTML output of forms (Basis release 6.10)
12. Interactive Web forms with input fields, pushbuttons, radio buttons, etc. (Basis-Release 6.10)
Regards
Anji

Getting error of CALL FUNCTION in coding

hi all,
i have wrtie a code for calling SMART FORM.In the coding START OF SELECTION,i got error at f_display_report
This the code:
FORM f_display_report .
DATA: fname(30) TYPE c.
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
    EXPORTING
      formname           = 'ZCCL_RATE_COMPARISION2'
    IMPORTING
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      no_function_module = 2
      OTHERS             = 3.
IF sy-subrc = 0.
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gs_main LIKE ekko,
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after execuring it gives me error of Incorrect parameter with CALL FUNCTION.
Thanks & Regards,
sappk25

Please also place the type refered in smart forms.
Your dump analysis will clearly say which parameter was mistyped.
My assumption is
    CALL FUNCTION fname
      EXPORTING
        gi_main    = gs_main
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How can use CALL FUNCTION   READ_TEXT

Dear SAP Expert,
I am working in Journal Voucher of smart form. I want to show Long Text in SF.
So i am using the READ_TEXT function module to read SAP long text. and use Range of Clear Doc. in driver program.
i have one ITAB which have 20 rows.
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DATA: FORMNAME TYPE     TDSFNAME VALUE 'ZFI_S_JOUR_VOUCHER'.
DATA: FM_NAME TYPE     RS38L_FNAM.
lv_name = ITAB-BELNR.
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EXPORTING
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TABLES
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hI [See this |http://wiki.sdn.sap.com/wiki/display/BOBJ/FunctionExampleREAD_TEXTABAPwrapper+function]
Check out the wiki session .
FUNCTION Z_AW_READ_TEXT_ALL.
*"*"Local Interface:
*" IMPORTING
*"     REFERENCE(ID) TYPE THEAD-TDID
*"     REFERENCE(LANGUAGE) TYPE THEAD-TDSPRAS
*"     REFERENCE(NAME) TYPE THEAD-TDNAME
*"     REFERENCE(OBJECT) TYPE THEAD-TDOBJECT
*" EXPORTING
*"     REFERENCE(TEXT) TYPE CHAR2000
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DATA END OF TEXTHEADER.
DATA BEGIN OF TEXTLINES OCCURS 10.
        INCLUDE STRUCTURE TLINE.
DATA END OF TEXTLINES.
CLEAR TEXTHEADER.
data: l_name type TDOBNAME."TR
l_name = name."TR
CALL FUNCTION 'READ_TEXT'
       EXPORTING
            OBJECT                  = OBJECT
            ID                      = ID
            LANGUAGE                = LANGUAGE
            NAME                    = l_NAME "TR
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       TABLES
            LINES                   = TEXTLINES
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            LANGUAGE                = 2
            NAME                    = 3
            NOT_FOUND               = 4
            OBJECT                  = 5
            REFERENCE_CHECK         = 6
            WRONG_ACCESS_TO_ARCHIVE = 7
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Regards,
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Call function POPUP_TO_CONFIRM after Excel close

Good morning
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DATA: BOOKS TYPE OLE2_OBJECT.
DATA: BOOK TYPE OLE2_OBJECT.
DATA: CELL TYPE OLE2_OBJECT.
DATA: FONT TYPE OLE2_OBJECT.
DATA: FILE TYPE OLE2_OBJECT.
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      START_ROW             = 6
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         if ans eq '1'.
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DATA gs_wbooks TYPE ole2_object .
DATA gs_wbook TYPE ole2_object .
DATA gs_application TYPE ole2_object .
CREATE OBJECT gs_excel 'EXCEL.APPLICATION' .
SET PROPERTY OF gs_excel 'Visible' = 1 .
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*--Opening the existing document
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      #1 = 'c:temp8D.xls'.
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But there is my problem because two windows: first- asking about saving the file and the second- asking about showing the file, pop up in this same time.
What condition should I write to call second window after this first one?
Please, any suggestions?
Thank you.

Hello
I'm just beginner and there is one thing I don't understand. Between lines
CALL METHOD OF EXCEL 'QUIT'
and
FREE OBJECT EXCEL
the window 'Do you want save changes' appears. And in that moment what is the value that says if the user chooses OK or QUIT?
If I would know that value, I could call function POPUP_TO_CONFIRM in the right moment.

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Hi Jonathan,
Would you like to reward some points to the poster to thank them as a part of SDN Contributor Recognition Program?
You can click on the yellow star on the right of each post header to reward points.
For more information:
https://www.sdn.sap.com/sdn/index.sdn?page=crp_help.htm
John.

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Hi experts,
I found Call functional module in background task will make the FM run at the next commit work as some people said. So I have some questions:
1 if we use COMMIT WORK commend, the pending FM will be called? If there are several FMs called at background task, what is the sequence of them? How many conditions will trigger the running of these FMs?
2 Where can I find the log of this pending FMs? In SAP library, it says there are 2 tables. But I checked these tables and can only find the FM name and user of it. And I can not understand content of these tables. It seems one is for the main information of FM, and the other is for the data of the FM, maybe the parameters.
3 If I call a FM in this way, Can I canncel it before the next commit work in some way?
Finally, thanks for reading and help.

HI,
When the COMMIT WORK statement is executed, the function modules registered for the current SAP-LUW are started in the order in which they were registered. ROLLBACK WORK deletes all previous registrations for the current SAP-LUW.
If the specified destination is not available when COMMIT WORK is executed, an executable program called RSARFCSE is started in background processing. By default, this tries to start the function modules registered for a SAP-LUW in their destination every 15 minutes and up to 30 times. These parameters can be changed in the transaction SM59. If the destination does not become available within the defined time, it is recorded in the database table ARFCSDATA as the entry "CPICERR". The entry in the database table ARFCSSTATE is deleted after a standard period of eight days

How to fill data when call function of sap standard script form?

Hi every experts,
<Priority Normalized>
In our system, when we log in 'FR', we can print purchase order in language Franch,in t_code:ME22N. And when logging in 'EN', we can print it in language English, in ME22N. The English form is just only translated from Franch, with all same structure and frame. The form is done by script form.
And when logging in 'ZH', we create a new program, calling function smartform, instead of translating from EN language. Because of different structure and frame, I don't know the way to write script, so I print puchase order by smartform, when logging in 'ZH'.
But I have a new issue. Our MM module consultant needs me to print Chinese form if one condition, print English form in other condition.
So I have no idea to solve it. Because in my program, I get data to fill smartform and call function of smartform. And I don't know how to get data to fill script form. I only know the function name, 'OPEN_FORM' 'WRITE_FORM' 'CLOSE_FORM'.....
If I only call the several functions, I will get only frame without no data. So who can tell me how to do????
<Urgency downgraded>
Edited by: Suhas Saha on Jul 26, 2011 3:34 PM
Edited by: Vinod Kumar on Jul 26, 2011 4:09 PM

Hi,
Normally if we look in NACE transaction, you can see that upto five different FORMS can be assigned to a single output type . i.e. for each form there will be a seperate routine through which it gets called. But it all start from the first form only.
so you need to write your code in the ENTRY of the first form and if it does not satisfy do not go for processing of it but just exit of that form ENTRY. so that it will take you to next form.
hope this helps.
Thanks,
Venkatesh

Smart Call function

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