Smartview Error: Unknown error in HFMProviderData at the root level is invalid. Line1,postion1.

Hi Everyone,
Please provide me a solution for this.
One of the users is encountering the above issue when he connects the Smartview templates, we have implemented the steps in which specified as per "Hyperion Financial Management for SmartView Error "Unknown Error in HFMProviderData at the root level is invalid. Line 1, position 1" (Doc ID 1361427.1)"
but unfortunately still the same user facing with same error when he tries to connect HFM app over template and after implemeted the steps as per above Oracle Doc ID, there is no "UserMbrSel" USERPARAMS existing on checks at HFM schema level.
Quick response much appriciated and Many thanks in advance.
Regards
KK

Hi KK,
You may want to review below archived discussions regarding the same issue:
https://community.oracle.com/message/10287197
https://community.oracle.com/message/9701674
~ KK

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    Matt M.

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