Smartview ver 11.1.2.1

error in smart view
We increased the number of columns from 600 to 1200
We increased the Heap side in APS from 1024 to 2048
Adjusted the registry settings for Out of memery....Current Error is "Not enough storage is available to complete this operation." plz help.

You may find this thread useful: http://businessintelligence.ittoolbox.com/groups/technical-functional/hyperion-bi-l/smartview-11113500-build-008-with-excel-2010-out-of-memory-when-working-with-90mb-file-essbase-aso-source-4110445
Cheers,
Mehmet

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Smart View Connection Error

Hello Experts,
1.I have uninstalled the SmartView application version 9.3.1.2 and then installed the latest version 9.3.1.5.
2.After this I tried to configure the connection to http://issdchypweb:80/HFMOfficeProvider/HFMOfficeProvider.aspx but noticed the XML error as XML Load Error:Invalid XML declaration.
3.I also installed the MSXML application as well and still encountered the same xml error.
4.After this the smartview ver. 9.3.1.5 is installed and checked on 3 other PCs and noticed the same error and finally had to rollback to ver. 9.3.1.2 of smartview.
5.After uninstalling the ver. 9.3.1.5 and reinstalling the ver. 9.3.1.2 of smartview application I was able to configure the connection without any issue.
Please let me know what is the exact problem.
Thanks in Advance,
Regards,
Anil

Hello,
I am trying to test drive smartview version 11, coming form 9.2 after installing it I however get the error message
"Failed to create XML document. Please check if machine has MSXML setup"
I am running XP SP2 with MSXML 4.0 with Excel 2003. I do not understand why I get this ? Anybody has any ideas ?
Thanks for the help
Edited by: LionelK on 25-Aug-2009 03:05

Can no longer connect to HFM Office provider via Smartview

Can connect to Essbase and Reporting and Analysis via Smartview. Just not HFM. This worked for over 1 month and suddenly just stopped! Nothing changed on the servers that we know of. Our TQA environment is still working fine. Just our production environment that broke!!
We are running version 11.1.2.1. Office 2003. XP on the desktops. Windows 2008 R2 64 bit enterprise on the servers. Shared and Private connections do not work.
Here is the link we use within smartview for private connection:
http://<servername>/hfmofficeprovider/hfmofficeprovider.aspx
Event Viewer on HFM web server gives this error each time I try:
Error 11; hfmSmartViewAppPool; 05/22/2012 21:57:09; CHITRegistryWrapper.cpp; Line 23; <?xml version="1.0"?> <EStr><Ref>{D63605EF-E448-4F74-9DA1-C26F046D026B}</Ref><AppName/><User/><DBUpdate>1</DBUpdate><ESec><Num>-2147221164</Num><Type>1</Type><DTime>5/22/2012 9:57:09 PM</DTime><Svr>ServerName</Svr><File>CHITRegistryWrapper.cpp</File><Line>23</Line><Ver>11.1.2.1.000.3082</Ver></ESec></EStr>
When trying to access the HFM application via Workspace, receive a Class not registered warning. HFM application will not open. You are left at Workspace homepage.
I can run Financial Management client and access the HFM application with no issues. I can run Financial Reporting reports against the HFM app. via workspace with no issues.
We really need to get this working. SR is open with Oracle support. They recommended patch 12830755, but it did not help.
Thanks,
Mike

Hi Mike,
What is the user running hfmSmartViewAppPool on your IIS ?
is there a possiblility that its rights has been updated recently ?
you can try to update the user with your DCOM service admin user and restart IIS and HFM services.
Hope it helps,
Ahmet

Hyperion planning data form in smartview: problem with summary time period

We are using Planning ver. 11.1.2.2.300.20 and smartview 11.1.2.2.300 (build 070)
We use common Data Form:
In columns: Periods (Descendants including YearTotal - with no checkbox on start expanded)
In Rows :accounts
In some of our users computers,
When they open Data Form in Excel (with Smart View) - its appears very strange:
Summary Accounts are displayed as level 0 account in the summary Period columns (i.e. not in grey) and permit entering data.
In addition when Entering data in summary time period (i.e. Year or Quarter),
strangely, the data doesn't spread to the descendants months (level 0) .
This phenomenon occurs just in few of the computers.
Please help, how can we overcome this problem?
Thanks and Regards
Tami Kedem

Hi Celvin,
Thanks for your rapid response!
All computers have the same version of planning and smartview.
The computers where the Periods spreading and aggregation properties in Data form are not working,
do work wonderfully when opening the Data forms in the web.
I've tried everything, (remove suppressing, validations etc.):
In all kind of data forms the spreading and aggregation properties on summary time periods are not working in smartview -
and summary accounts on rows are not displayed in grey and permit entering data.
We remove and reinstall MS-Office (2007) from the problematic computers, but it didn't help.
Do you know if there is any kind of settings or softwares that might cause this phenomenon
i.e. interrupts the smartview translation of the web Data Forms.
Thank and best regards,
Tami Kedem

Error in adding new connection in Smartview

Hi
I am trying to connect to HFM using smartview. I am trying to add a new private connection in Excel and using a admin login which was used to create the application and hence has all the rights.
But i get an error of "user authentication needed" -- in short it does not recognise the user name/password, though i am using the sae login/password to connect to workspace and the application , which works just fine.
Looking at the Event viewer application log, i get the following error:
Error 11; hypdcom; 05/10/2011 14:32:24; Line -1; <?xml version="1.0"?>
<EStr><Ref>{C0938B42-CABF-4016-8B52-C02CF6A97BAE}</Ref><User/><DBUpdate>2</DBUpdate><ESec><Num>-2147216700</Num><Type>1</Type><DTime>5/10/2011 2:32:24 PM</DTime><Svr/><File/><Line>-1</Line><Ver>11.1.2.0.0.2762</Ver><DStr>Unable to find SMARTVIEW_PROVIDER_WEBAPP component</DStr></ESec></EStr>
Error 11; hypdcom; 05/10/2011 14:32:24; CHITRegistryWrapper.cpp; Line 899; <?xml version="1.0"?>
<EStr><Ref>{54A41045-6B6E-4179-B515-443DBA1F63EE}</Ref><AppName/><User/><DBUpdate>1</DBUpdate><ESec><Num>-2147216700</Num><Type>0</Type><DTime>5/10/2011 2:32:24 PM</DTime><Svr>PGHHYD02</Svr><File>CHITRegistryWrapper.cpp</File><Line>899</Line><Ver>11.1.2.0.0.2762</Ver></ESec></EStr>
Error 11; hypdcom; 05/10/2011 14:32:24; CHITRegistryWrapper.cpp; Line 229; <?xml version="1.0"?>
<EStr><Ref>{54A41045-6B6E-4179-B515-443DBA1F63EE}</Ref><AppName/><User/><DBUpdate>1</DBUpdate><ESec><Num>-2147216700</Num><Type>0</Type><DTime>5/10/2011 2:32:24 PM</DTime><Svr>PGHHYD02</Svr><File>CHITRegistryWrapper.cpp</File><Line>899</Line><Ver>11.1.2.0.0.2762</Ver></ESec><ESec><Num>-2147216700</Num><Type>0</Type><DTime>5/10/2011 2:32:24 PM</DTime><Svr>PGHHYD02</Svr><File>CHITRegistryWrapper.cpp</File><Line>229</Line><Ver>11.1.2.0.0.2762</Ver></ESec></EStr>
Error 11; hypdcom; 05/10/2011 14:32:24; CHFMwHITRegistry.cpp; Line 424; <?xml version="1.0"?>
<EStr><Ref>{54A41045-6B6E-4179-B515-443DBA1F63EE}</Ref><AppName/><User/><DBUpdate>1</DBUpdate><ESec><Num>-2147216700</Num><Type>0</Type><DTime>5/10/2011 2:32:24 PM</DTime><Svr>PGHHYD02</Svr><File>CHITRegistryWrapper.cpp</File><Line>899</Line><Ver>11.1.2.0.0.2762</Ver></ESec><ESec><Num>-2147216700</Num><Type>0</Type><DTime>5/10/2011 2:32:24 PM</DTime><Svr>PGHHYD02</Svr><File>CHITRegistryWrapper.cpp</File><Line>229</Line><Ver>11.1.2.0.0.2762</Ver></ESec><ESec><Num>-2147216700</Num><Type>0</Type><DTime>5/10/2011 2:32:24 PM</DTime><Svr>PGHHYD02</Svr><File>CHFMwHITRegistry.cpp</File><Line>424</Line><Ver>11.1.2.0.0.2762</Ver></ESec></EStr>
(If it helps, i am am unable to create new forms/ grids/reports,etc too and face similar errors)
Any pointers to what can be causing this and how this can be solved with be a great help

Hi ,
Thanks for the path
the install url path is : http://<servernameA>/epmstatic/wspace/SmartView
Path :http://<servernameA>:19000/epmstatic/wspace/SmartView
URL : http://<servername1>/HFMOfficeProvider
servernameA has weblogic/foundation services/EPM workspace/Share services web application
servername1 has FM Webservices web application/FM web sevices IIS web application/FM Smartview IIS web application/FM LCM IIS web application

Smartview Function Issue

Hi All,
From Smartview, using the Hssetvalue function Iam trying to submit a data to the cube and while doing that Iam getting the following error message:
"Cannot perform cube view operation. OLAP error (1042006): Network Error [10061]: Unable to Connect to [19.xx.xx.xx:32768]. The client timed out waiting to connect to the Essbase Agent using TCP/IP. Check your network connections. Also please make sure that the Server and Port values are correct."
The function that Iam trying to execute is as follows:
=IF(send,HssetValue(VALUE(Forecast_Core!W10),"DA_Argn","Acount#" & $A10 & ";Perd#" & F$8 & ";Year#" & yr & ";Sceio#" & sc & ";Ver#" & vr & ";Cost Cenr#" & $B10 & ";Pruct#" & $C10 & "Pect#" & pj & ";Da Type#" & dt & ";Rn City#" & rcity &";Curcy#" & usd),"Inactive")
Can anyone help me with the above?
Thanks,
Raja
Edited by: user647562 on Sep 24, 2008 6:55 AM

What version of MS Office do you have? Earlier versions of Office (2003 for example) is a bit buggy with System 11.

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Olá, também tivesse esse problema, ou foi mais ou menos assim.
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Boa sorte cara...

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We are in the process of upgrading to HFM system 11.1 and smartview 11.1.1.3 and as part of this process we are starting to use Excel 2007. I am encountering an interesting problem when opening files in Excel 2007 using smartview 11.1 and I am wondering if any one else has seen this problem and found a solution.
First I converted an excel 2003 file to excel 2007 and saved the file as an xlsx file type. Then I am able to open the file and it would take about 30 seconds to open the file. The file has about 15,000 formulas on for spreadsheets. If I click on each spreadsheet individually and use the "Refersh" button I can save the file in about 10 seconds and then close the file. When I open the file again it will open in 30 seconds. Now using the same file I click "Refresh All" and the file processes fine. I am able to save and close the file in about 10 seconds. However, when I try to open the file again it takes about 20 minutes to open, and then 20 minutes to close.
This only happens with two or three files. I have another file that is 40 spreadsheets and about 3,000 formulas that is not affected when I click Refresh or Refresh All.
Any help would be apperciated.
Rich

Hi
On metalink i found some notes about this issure
"Background
SmartView communicates over HTTP using .NET. This just means that requests and responses are sent in a standard XML format that is tucked in the HTTP headers. The mechanism is the same as when your internet browser requests a file or submits a form (simplification). A standard Microsoft component that is part of Internet Explorer is used for this.
There are three components (four if you include the network) in a SmartView refresh:
-the client
-the web server
-the HFM application server
It is easiest to troubleshoot when they are on separate machines. (Running SmartView on the server to see whether it works better is a useful test to see what effect the network is having, but doesn't show any other bottlenecks.) If you run Task Manager on these 3 machines showing the Performance tab, you will see initial activity on the client as Excel clears the cells and the request is converted into XML. Then you see the web server get busy as it receives and parses the request. Then the application server is busy as it send the data, then the web server is busy as it compiles the results into XML again, and finally the client parses the XML, pushes the data into cells and runs an Excel calculation. This last stage is the longest of all. Overall, it is typical to see the client doing 90-95% of the work, so client performance is a very important factor. Look out for Excel's memory usage increasing and RAM becoming in short supply. Often, user dissatisfaction with refresh times can be alleviated by giving them more RAM or a faster PC.
The situation we are dealing with here, however, is when the chain of events described above is interrupted. In this case, you will see the client or the web server wait in vain for a response from the next machine in the chain. The case of invalid XML is similar, but the response is truncated so that the XML is not well-formed when it arrives. XML consists of matching pairs of tags and is not well-formed when a closing tag is missing. This can be caused by certain network settings such as packet size (see later). The end result in either case is the same: as Excel cleared the cells before sending the request, cells are left blank or with zeroes.
Your job now is to work out why the particular component is failing.
Client
Check the HTTP time out in the registry:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]\
"ReceiveTimeout"=dword:00dbba00
"KeepAliveTimeout"=dword:002BF20
"ServerInfoTimeout"=dword:002BF20
The time-out limit is five minutes for versions 4.0 and 4.01 and is 60 minutes for versions 5.x and 6. Also, the time-out limit is 30 seconds for Windows Internet Explorer 7. To change the settings, add the above keys. The above values are hexadecimal, not decimal and correspond to 18000 milliseconds (3 minutes) and 240 minutes for the receive time-out. See
- http://support.microsoft.com/kb/813827
- http://support.microsoft.com/kb/181050
Once you make those changes, my recommendation is that you reboot the client machine.
Web server
Look for errors in logs showing that the web app didn't respond/disconnected or timed out waiting for another application (i.e. the HFM application server). Eliminate load balancers etc. during testing in order to isolate the problem and to ensure that the user always goes to the same web server otherwise, logs can be hard to interpret. See also the IIS Tuning Guide for IIS settings. We cannot recommend particular settings, as each client must establish the optimal settings for their own environment after performance testing. If necessary, engage the services of a suitably qualified consultant.
Application Server
HFM application server performance is very dependent on whether the data is already in RAM or not. One symptom, where the first refresh fails but the second one succeeds, is probably a sign that the cache needed to be populated and once that had been done (by the first refresh) it went faster. HFM loads whole subcubes (Scenario, Year, Value and Entity) into cache, so asking for lots of accounts in the same subcube is fast, but asking for lots of entities will inevitably slow things down as it runs out of RAM and starts unloading subcubes to make room for more. The HFM event log (HsvEventLog.log) shows this happening, but don't forget that the messages you see are a normal consequence of the way HFM works and are not a problem unless you see a hugely elevated number of them during the period the refresh occurs. Another sign would be page file thrashing.
If there are several servers in a cluster, use sticky sessions in HFM to make sure tests always go the same server, or hit one server directly rather than using the cluster.
Solutions here involve giving more RAM to the server (probably not possible because of the 2 GB limit) and changing the worksheet design to restrict the number of subcubes accessed. A separate consolidation server, so that reads are not competing with intensive consolidations and calculations, would be a good thing.
Network
To find out if packets get fragmented, use
ping -l size -f
to send a big packet with the 'don't fragment' flag. E.g.
Ping -l 1024 -f oracle.com
If you see a reply like Reply from 141.146.8.66: bytes=1024 time=200ms TTL=245 then the size you specified is below the packet limit of the network. But if you use, for example, 2000 in place of 1024, you get Packet needs to be fragmented but DF set, then you know you have exceeded the limit. Combine this investigation with a Fiddler trace (https://www.fiddler2.com/fiddler2/) to see what size data messages are being sent and received.
Troubleshooting Guidance
If you seriously want to go into this in more detail, then it will take a considerable effort on your and your IT Department's part. My general advice would be:
1. During this process, fix your environment so that it is predictable. Register a single HFM application server and connect to that. Use a single web server and don't go through Apache or any other redirector. Make sure we know which machine to go to for logs. This would be a temporary measure and it doesn't stop the other users using the full, load balanced system so long as it doesn't involve your server.
2. As far as possible keep other users from using it during testing, unless you are specifically testing for performance under load. We want to see what activity is due to SmartView and not random other jobs.
3. Use PerfMon on all three machines: client, web server and application server.
4. Clear Logs before testing and note the times of each test so the logs can be correlated.
5. Log CPU activity, memory usage, network throughput, page faults, thread count etc. I'm no expert on this so get advice from someone who is.
6. In addition to the performance logs, from the IIS Server get:
* HTTP.SYS Error Log - %windir%\System32\LogFiles\HTTPERR (Default location; configurable)
* IIS Website Log - %windir%\System32\LogFiles\W3SVC# (Default location; configurable)
* Event Log (both System and Application) in EVT and TXT (tab separated) formats
7. From HFM Application server get:
* HsvEventLog.log (in <HFM install>\Server working Folder)
* Event Log (both System and Application) in EVT and TXT (tab separated) formats
8. Be aware of all timeout settings in your environment (i.e. IIS & the network) and time your tests. This can show whether it is an ASP timeout, script timeout, client side timeout or whatever. Note that the Web Session Timeout setting for SmartView in HFM's Server and Web Configuration is a separate issue from IIS timeouts. Web Session Timeout controls the length of idle time before SmartView makes the user log in again. Default 20 mins.
9. Run Fiddler traces to directly observe the XML and check for HTTP failures.
Further resources
- Tuning IIS 6.0 for HFM
- SmartView Performance FAQ
Both are available from Support.
Author: Andrew Rowland
Version: 11.x (Fri, 30 October 2009)"
regards
Alexander

I have 3 different itunes accounts and would like to combine them into just one for all my devices, a macbook pro, an iphone 4S, an older IPOD, and a ver sion one Ipad. how can i do this on all devices ?

i have 3 different itunes accounts and would like to combine them into just one for all my devices, a macbook pro, an iphone 4S, an older IPOD, and a ver sion one Ipad. how can i do this on all devices ?

i had one for a long time, then when i got the ipad i didn't realize they would all still work under one so i set up the second one on that
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Hi,
Below is the copy paste of the content from Oracle doc.
Applies to:
Hyperion Planning - Version 11.1.2.1.600 and later
Information in this document applies to any platform.
Symptoms
Unable to use smartview column suppression features with an Essbase connection.
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- Go into adhoc mode or just double click on a database to bring up the metadata.
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Cause
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Solution
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Tony,
Here's something you might try:
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If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal

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<blockquote>
Consulte o artigo, "[[How to fix the Update Failed error message when updating Firefox]]" para saber como resolver esse problema.
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Olá, também tivesse esse problema, ou foi mais ou menos assim.
Limpe os rastros do navegador em seu PC, vá em %appdata%, e exclua a pasta "Mozilla", passe um CCleaner na máquina também pra ver se da algo.
Boa sorte cara...

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Bom dia Marcos,
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Smartview ver 11.1.2.1

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