SMP 2.3.4 purge cache group not working

Hi to all,
We have developed a native Android App on SMP 2.3.4. The app uses ondemand cache groups and except some master data synchronizations it uses several create operations to write data to an Oracle database.
The problem is that, from the SCC it is not possible to purge the Logically Deleted Row Count. The entries are successfully transferred from Active Row Count to Logically Deleted Row Count but purging does nothing.
At SMP2.1.3 the same scenario works. Logically deleted rows can be removed from CDB by purging. The problem is that users send data to CDB and the to the backend by submit create operations and the data cannot be deleted from CDB even when they are marked as logically deleted.
The only way to purge the logically deleted data, is to delete the package users from the SCC tab package users.
Any suggestions? Any workaround? Is it safe to suggest to the customer deleting the package users and then purging the data?
Thanks

Hi,
I always do a sync from the device, so the entries are transferred to logically deleted column. The problem is that purging does not have any effect. According to a note ( 1879977)
The rows in the SUP Cache Database with the column LOGICAL_DEL set to 1 should only be removed if the Last Modified Date (LMD) for the row in question is older than the oldest synchronization time in the system for a specific Mobile Business Object (MBO). As the oldest synchronization time is not taken into consideration during the purge or during the automatic Synchronization Cache Cleanup task, the rows in question are getting deleted.
To my understanding, the above can never be true because the apps works as following. The user enters the application, synchronizes to download all the necessary data to the device and the perform some create operations. After, the user synchronizes again in order to send the data back to the backend. So the LMD data will always be newest than the oldest sync time (if understood correctly oldest sync time is the first sync time).
As a result, all the data stay at the CDB as logically deleted affecting the CDB size. Attaching a screenshot
For sure at sup 2.1.3 logically deleted entries can be deleted (version before note 1879977). Is there any safe workaround in order to delete unused entries for CDB?
One last question. Do the data created at the device side (ex data from create operations) are automatically deleted from the device local DB when they are successfully transferred to the back end?
Thanks
EDIT: I enabled the partition by requester and device identity at the On demand cache groups that have CREATE operations, and also I added myDB.synchronize(); at the end of all the synchronizations and now my data are somehow automatically purged after reaching the backend! For example, when sending data back the cache group automatically goes from 100 entries to 0 without purging!

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