SMTP Email Troubleshooting

Hello Team,
What all the places on the server where I can get the details about emailing information in the log file ? EBS is sending email to recipient but recipient is not able to get the email. We have a custom program which is sending remittance emails to suppliers. Many suppliers are sporadically reported non-recipient of the email.
I'd like to trace the outbound email so that we can find where is the problem.
Any help is greatly appreciated.
Thanks
Abhi

Abhishek wrote:
Hello Team,
What all the places on the server where I can get the details about emailing information in the log file ? EBS is sending email to recipient but recipient is not able to get the email. We have a custom program which is sending remittance emails to suppliers. Many suppliers are sporadically reported non-recipient of the email.
I'd like to trace the outbound email so that we can find where is the problem.
Any help is greatly appreciated.
Thanks
AbhiPlease see old threads for the Workflow Docs you need to refer to (log files and troubleshooting).
https://forums.oracle.com/forums/search.jspa?threadID=&q=SMTP+AND+Troubleshooting&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Troubleshooting&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
https://forums.oracle.com/forums/search.jspa?threadID=&q=Workflow+AND+Log+AND+Files&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

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Executable build failing with no error message with smtp email VIs

I have a VI which I want to build into a .exe which will be used as an HMI for a real-time system. I am using the SMTP VIs to text/email me various notifications about the system state. The main VI works fine if run but will not build into an .exe. The error message comes back blank so no help there (LabView 2010). If I just simply disable the portion of the code in the HMI.VI which contains the email VI code, the application builds. I searched for anwers and was unable to resolve the problem. Any ideas? Do I need to include anything in the build that is specific to the LabView SMTP VIs? I'm new to building .exe's so I appologize for any rookie mistakes I may have made.
Thanks.

mikeporter wrote:
You said you searched for answers (on the forum?).
Yes.
What did you find?
I found a bunch of topics on email send errors after the application was built but nothing related to .exe building failures (related to the SMTP/email VIs). I also found topics dicussing the bug that fails to report an (any) error during the .exe build (for 2011). The solution was to install the service pack. if that's my problem then I will have to go through the motions to get that done (corporate computers / lack of persmissons and such).
What have you tried? This question has been answered many, many, many times.
I tried what I stated in the OP. If I disable the portion of the code which contains the email SMTP VIs, the application builds, otherwise, the build fails and no error code or description is given.
PS: probably has nothing to do with the SMTP drivers, per se.
If the answer has been given many, many times, then I appologize for not being able to find it before posting. Trust me, the last thing I want to is waste my time fishing for answers on the forum, especially when I get a response from forum members who would rather point out that my mis-identified problem has been answered many, many times, rather then just helping me out.

I am losing my carriage returns when sending emails. How to keep? uses SMTP Email MIME Text Content-Type.vi

I am losing my carriage returns when sending emails using the Internet email vi's.
All carriage returns are stripped out and I get one long word wrapped paragraph.
I want to avoid html.
Ideally, using the vi's for rich text would be perfect, but a simple text message with carriage returns and line feeds in any font ok.
uses SMTP Email MIME Text Content-Type.vi
i have tried text/plain, text/html, and mixed yada something

You need to use Line feed constant and then use concatenate function.See the screen shot.
Naqqash
Attachments:
Using Line feed.png ‏15 KB

Exchange 2013 mail contact in Active Directory missing SMTP email address but has a primary email address

Outlook 2010 Distribution Group contact member "Al" is not showing an email address. In Active Directory "Al" is showing an email address but it's not a SMTP email address that is created when you add a new Mail contact using EAC.
When the DG owner sends out an email using DG email account, the mail bounces back as undeliverable.
Exchange Admin Center is not showing the member. The only way to fix the member is by deleting the contact. Re-add contact in EAC then add to Distribution Group. We have over 30 DGs that are missing the SMTP email addresses.
Can a Powershell command fix this issue or is there a sync issue between AD and Exchange?

Hi,
From your description, the contact you specified should be contact not mail contact. Contact and mail contact are two different things. If you create a contact in ADUC, you need to mail-enable it and then set the primary SMTP address for it.
For more information, here is an article for your reference.
Recipients
http://technet.microsoft.com/en-us/library/bb201680(v=exchg.150).aspx
Hope my clarification can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Error 1172 occurred when sending smtp email via labview

I found these two useful vi example to send smtp email using Labview:
http://decibel.ni.com/content/docs/DOC-7451
http://decibel.ni.com/content/docs/DOC-2401
However, I got error 1172 saying "No connection could be made because the target machine actively refused it 74.125.91.109:587". I'm using gmail to send emails and pretty sure that all the settings in the VI are correct. According to http://mail.google.com/support/bin/answer.py?answer=13287, I tried both 587 and 465 as the port, and nothing would help. 587 will give the 1172 error and 465 will hang the vi for a while after stopping it. This 1172 error is unlikely due to the suggestion from the 2nd link, "Note: If you receive Error -1172 with this example, try logging into the Gmail account with your browser. This error can occur with Gmail accounts that have been inactive for a period of time. You must log in with a browser and verify CAPTCHA text to reactivate the account." because the error kept on even when I login to my gmail account.
I got myself a solution from http://stackoverflow.com/questions/2737823/unable-to-send-smtp-mail-with-net-network-issue, which says to turn off the antivirus software. I turned off McAfee on my PC and it did work. Now, I'm able to send email, even when I log out my account. However, I'm not happy since I have to keep my antivirus off. My question is, is there any way to walk around this issue? i.e. being able to send email with antivirus on?
My 2nd question: how to send message to multiple recipients? The string array to the "recipient" does not work, and the form of "[email protected];[email protected]" does not work neither. Do I have to create multiple property nodes for the recipients or better way to do it?
Many thanks
Message Edited by holyna on 06-14-2010 11:34 PM

Hi Bhuvanesh,
I noticed that the original thread here hasn't been updated in over a year. In the future, it will be helpful if you begin a new topic for your issue.
I will first address your second question concerning sending SMS messages using LabVIEW. The only way LabVIEW can send an SMS text message is by passing an e-mail to the appropriate SMS gateway service. This gateway will vary by cellular provider. You will need to obtain the SMS gateway service information for each carrier you wish to push text messages to.
As far as the error you are receiving, we will need more information in order to narrow down your problem. What is the exact error message you're receiving? Are you receiving "1172: No connection..." or some other variation? A screen capture of your code would also be very useful.
Regards,
Andy C.
Applications Engineering
National Instruments

RE: SMTP Email Client

Not long time ago I was trying to send an email from within Forte using
SMTP. And believe it or not it works just fine.
From what I can tell, Keith, you know the steps to send it, but missingfew concepts in how the SMTP works. It is simple, but not that simple.
So you know how to create outbound connection (using
ExternalConnection):
myConnection.Open ( rcptMailServer.com, 25, NIL,
CM_ADDR_INTERNET_NAME );
Once you have that reference you would send a 'HELO' string and wait for
response, the trick here is to use memoryBuffer to do that, as probably
you knew that:
pTextToSend = pTextToSend.concat('\n'); -- be sure to always add
new line character
-- send string to the mail server
aBuffer.Open( SP_AM_READ_WRITE, TRUE );
aBuffer.WriteText( pTextToSend );
length = pTextToSend.actualSize;
aConnection.Write( aBuffer, length );
aBuffer.Close();
-- receive response from the mail server
aBuffer.Open( SP_AM_READ_WRITE, TRUE );
length = cBufferSize;
while TRUE do
aConnection.Read ( aBuffer, length );
aBuffer.ReadText( lTempText );
lReceivedText.concat( lTempText );
if length < cBufferSize then
exit;
end if;
end while;
aBuffer.Close();
NOTE: for the first 'HELO' write you need to read the response twice! -
it will not work promptly otherwise.
Then using same technique (and code for send/receive) send the following
(in that order!):
send('MAIL FROM: <[email protected]>');
receiveResponse();
send('RCPT TO: <friend@rcptMailServer>');
receiveResponse();
send( 'DATA' );
receiveResponse();
send( myMsgString );
where myMsgString is something like:
myMsgString : TextData = new();
myMsgString .concat('From:
').concat(pFromAddr).concat('\n');
myMsgString .concat('To:
').concat(pToAddr).concat('\n');
myMsgString .concat('Cc:
').concat(pCcAddr).concat('\n');
myMsgString .concat('Subject:
').concat(pSubject).concat('\n\n'); -- that is here for purpose
myMsgString .concat(pMsg).concat('\n').concat('.'); --
the DOT is here for purpose too!
receiveResponse();
send( 'QUIT' );
receiveResponse();
and finally
aConnection.Close();
Well, I do not think there is anythink left, is there? (well there is
multiple address, files attachment, etc, but I will not go into that).
So, good luck, hope it helps!
Dariusz Rakowicz
Consultant
BORN Information Services (http://www.born.com)
8101 E. Prentice Ave, Suite 310
Englewood, CO 80111
303-846-8273
[email protected]
-----Original Message-----
From: Keith Wells [SMTP:[email protected]]
Sent: Thursday, August 13, 1998 4:12 PM
To: [email protected]
Subject: SMTP Email Client
I seem to be able to create an outbound connection with my server, but
I
do not receive any mail. My port setting is 25 which is the port for
my
mail system, and I have submitted my address as both host name and ip.
Has anyone used forte to create an smtp email client?
I have tested for the following exceptions, but everything seems fine.
UsageException
SystemResourceException
RemoteAccessException
While testing this app, I built my text file by doing the following:
CompleteMessage = CompleteMessage.concat('HELO\t');
CompleteMessage = CompleteMessage.concat('mailhost.myhost.com\r\n');
CompleteMessage = CompleteMessage.concat('MAIL\t');
CompleteMessage = CompleteMessage.concat('FROM:
<[email protected]>\r\n');
CompleteMessage = CompleteMessage.concat('RCPT\t');
CompleteMessage = CompleteMessage.concat('TO:
<[email protected]>\r\n');
CompleteMessage = CompleteMessage.concat('DATA\r\n');
CompleteMessage = CompleteMessage.concat('This Is my test
data!!\r\n');
CompleteMessage = CompleteMessage.concat('QUIT\r\n');
The SMTP commands seem to be correct.
Any assistance would be appreciated.
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
Searchable thread archive
<URL:http://pinehurst.sageit.com/listarchive/>-
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
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A problem with whitelisting is that spammers often use your domain or an address as the from address.
Another method (out of 100s of methods) is to use an alternate smtp port for mail submission and have content filtering on that port disabled. An example, added to master.cf is:
587 inet n - n - - smtpd
-o smtpdclientrestrictions=
-o smtpdrecipient_restrictions=permit_saslauthenticated,reject
-o content_filter=
The above removes all client and recip restrictions, only allows sasl_auth users and bypasses the content filter. You could modify other main.cf features specifically for this port and it's users, for example you could specific a larger mailboxsizelimit or require TLS, etc.
The downside to this... you have no virus checking of outbound mail submitted by your users, the upside is less resource consumption checking every outbound (or local) message submitted and more control over the features of the submission port.
Jeff

How can I specify SMTP Email Server userID and password when using Email VIs?

How can I specify SMTP Email Server userID and password when using Email VIs included in Internet Toolkit?

Hi,
A similar question was posted on Discussion Forums soem time back. Please see the link below.
http://exchange.ni.com/servlet/ProcessRequest?RHIVEID=101&RPAGEID=135&HOID=506500000008000000C7B00000&UCATEGORY_0=_49_%24_6_&UCATEGORY_S=0
You would find the last post in the above thread quite useful where it has a link to OpenG code. I am also copying that link for your reference.
http://www.openg.org/tiki/tiki-index.php?page=OpenG+Internet+Connectivity+Tools
Please feel free to respond to this post with any questions/comments you may have.
Regards,
Ankita A.
National Instruments

Why do i get an error 63 when i sent a mail use SMTP Email

I used "SMTP Email Send Message.vi" but i have allways the error 63. How can I reslove this error? Ist this a port error? a pop up displayes and shows that i should to change the option under the tool palette-> Server.Vi but Ido not know what i can do?

What SMTP server are you trying to use? Your own? Obviously, it is refusing your connection attempt. The SMTP VIs exclusively use the classic SMTP port (25), but many newer mail servers require different authentication, port, encryption, etc. for security reasons.
Start with this search.
LabVIEW Champion . Do more with less code and in less time .

Why do i get an error 66 when i sent a mail use SMTP Email Send File.vi?

        When i use SMTP Email Send File.vi,it works very well for some special mail sever such as the sever of my company,For others,while debugging it ,i use a free email address from 163 (http://mail.163.com/) or Sina(http://mail.sina.com.cn/) i get an error 66.I use the default sever port number(incoming mail sever(POP3):110,Outgoing mail sever(SMTP):25).
Server information for 163:
   incoming mail sever(POP3)op3.163.com
   Outgoing mail sever(SMTP):smtp.163.com
Server information for Sina:
   incoming mail sever(POP3)op3.sina.com
   Outgoing mail sever(SMTP):smtp.sina.com
Thank you!

According to the LabVIEW documentation error code 66 is: "The network connection was closed by the peer", which is not very helpful. There could be a number of reasons why this happens. Could also be that the server was down. I had trouble connecting to one of the sites you listed. Does the server require authentication? I tried the links you provided, but they're in a foreign language and I can't read them, so I can't tell. If authentication is required, then the SMTP VIs provided with LabVIEW won't work since they don't handle authentication. If the server requires authentication you can try the updated OpenG SMTP VIs that I had posted in this thread.

Não estou conseguindo enviar e-mail utilizando SMTP Email Send Message vi.

Não estou conseguindo enviar e-mail utilizando SMTP Email Send Message vi. Uso a versão 8.6. Aparece a mensagem Error 66 occurred at TCP Read in NI_SMTPEmail.lvlibMTP Email TCP Read xTP Reply.vi:2->NI_SMTPEmail.lvlibMTP Email Command.vi:1->NI_SMTPEmail.lvlibMTP Email [QUIT].vi->NI_SMTPEmail.lvlibMTP Email Close Session.vi:3->NI_SMTPEmail.lvlibMTP Email Send Message Charset.vi:2->NI_SMTPEmail.lvlibMTP Email Send Message.vi:1->teste1.vi
Attachments:
imagem.JPG ‏160 KB

Bom dia Jean_ebrax,
o VI SMTP Email Send Message não suporta servidores SMTP que requerem autenticação. Se você quiser continuar utilizando este VI, você pode utilizar um servidor SMTP Local para testar o seu código. O link abaixo é de um servidor free:
http://www.softstack.com/freesmtp.html
Para mais informações, consulte este link:
http://digital.ni.com/public.nsf/allkb/57597451D40737058625729900589452?OpenDocument
Agora caso você queira utilizar servidores autenticados, você pode utilizar a plataforma .Net da Microsoft. Abaixo segue um exemplo:
https://decibel.ni.com/content/docs/DOC-2401
Estou a disposição para quaisquer esclarecimento.
Atenciosamente,
Ricardo Ramos
Engenheiro de Vendas - Sul
National Instruments Brasil

Smtp email (MS office toolkit) can't open attachments

I'm using the SMTP Email send file.vi to send a Word.doc file as an attachment. The .doc file is the result of the MS office report.vi opening a template, filling the bookmarks, then saving the file as a .doc.
The .doc is then opened with the New report.vi, printed (print report.vi), then disposed (disposed report.vi). The .doc is then attached to an email using SMTP email send file.vi.
The email(s) are arriving without problem and the attachment is visible. If, however, the attachment is double clicked, it will not open. The error message indicates that there may be either path or security problems. There is not, I'm sure of it.
Additionally, I tried saving the attachment "SAVE AS" to a local drive and then opening it. The "save as" worked alright, but when opeing the file I got the same errors.
Oddly enough, if I navigated to the location where the MS office report.vi saved the .doc file and then opened the file, everything worked as expected. The file opened and the bookmarks were filled in as expected.
It seems to me that Outlook (exchange server) is doing something to the file (freakin Microsoft). I can't imagine, however, that I'm the first to attach a file to an email using the MS office toolkit.
Somebody please shed some light on this. It's driving me nuts.
thanks,
todd

Hi Ma,
Here's the "Emailing_Reports.zip" including the VI for LabVIEW 7.0.
Please notice that the option of setting the "binary?" connector to TRUE, is specific to the "SMTP Email Send File.vi" and not just to this example.
Good luck!
- Philip Courtois, Thinkbot Solutions
Attachments:
Emailing_Reports.zip ‏91 KB

IPhone 5 cannot send SMTP email over wifi

I am having trouble sending smtp email using port 587 over wifi, when the device has wifi off it sends just fine. The same issue occurs with my iPad as well. Issue occurs on multiple wifi connections. when i use a iPhone4 it connects and sends just find over wifi. Is this a known issue with 6.1 or iPhone 5 in general? the issue started about 2 months ago for both devices and there were no changes made to wifi network.

If your connecting from outside your mail server network you might need to authenticate
Check your smtp settings
Have a look at your mail setting and compare to the device that's working

IOS4 SMTP email setup issues

IOS4 woes.... Had the "spectacular" experience of updating our Gen2 Itouch to IOS4. Email to our Verizon email account used to work flawlessly. I've sunk about 4 hours and finally got the unit to send email {receiving was never an issue} by creating a second SMTP email account, but outbound emails take 15 minutes to send {when they used to take only 10 seconds, great improvement Apple....}. How do I shut off the DEFAULT Apple / Yahoo account and use the secondary email server as the PRIMARY account?
thank you for your help....Arrrrg {I'm a pirate!}

I was having the same problem with outbound email not working after upgrading my 3GS to OS4.0. The only solution that I found was to disable my existing mail accounts and create new ones. Go to Settings->Mail. Select the mail accounts that don't work properly and set them to Account->OFF. Then select Add Account from the Settings->Mail screen and create a new one. I set two mail accounts that weren't sending mail to OFF, then recreated them with Add Account. They both work perfectly fine now.

Smtp email send file

Hello,
I'm trying to send an email with an attachment using the smtp email send file under LV 7.1
When I run the vi the following message appears: " 500 syntax error , command unrecognized. For example , the command line might be too long".
The same if I use the email with data.vi example.
Thank you for your help.
Andrés

Hi Marco,
I've tried your suggestion and the message on the reply string is confused for me: " 220 ctsmtpout.frontal.corre o ESMTP Service ( 7.2.056.6) ready ".
I attach the vi that I'm trying to run. It is the one on the LV7.1/examples/comm/smtpex.llb EMail with Data.vi
Thank you for your help.
Best regards
Andrés
Attachments:
EMail with Data.vi ‏76 KB

Help regarding SMTP Email Send Message

Hello everyone,
i am working on the SMTP Email Send Message using labview . i have connected the terminals as suggested in the Context Help and i can run the VI but a keep getting a lot of errors.
Needless to say i cant send the mail .
i have enclosed the vi , shall be grateful if somone can suggest any modifications so that the VI works.
I have also seen the GMAIL.vi but dont want to use as it seems complicated.
Thanks in advance
Attachments:
SMTP.vi ‏8 KB

Hello Ravens Fan,
i delved more into SMTP in Google and found out the following steps:
Open up a command prompt (CMD.exe)
Type nslookup and hit enter
Type set type=MX and hit enter
Type the domain name and hit enter, for example: google.com
The results will be a list of host names that are set up for SMTP
I am attaching a pic of my cmd after executing the steps. I updated the mail server in the SMTP Email Send Message block diagram and i got an error. i have also attached the pic for that
It would be very kind of you if you could guide me through
Regards
Jalashwa
Attachments:
CMD.png ‏560 KB
smtp error 2.png ‏100 KB

SMTP Email Troubleshooting

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