Smtp gateway name not available

hi folks
I use a cm2320nf mfp printer and like to email directly from the printer.  The printer is installed in a small private network with a centro grande router
As gateway to send emails from the printer  I use the same server as I use in the emails. When I ping this server, I get feedback. 
When I send an email from the printer, I get the answer SMTP Server is not available. 
How can I check wether the Networkcontroller in the printer is ok or not? I changed also the port numbers, used different SMTP Servers, nothing works. 
And HP Switzerland is not reachable with phone.
Thanks for your help.
greets
Henryman

Have you installed the latest sound card driver?or,has it started after updating the driver.If it has started after updating the audio driver then roll back the driver.If not,try the latest driver.
[To Roll Back Driver:
Open Device Manager by clicking the Start button , clicking
Control Panel, clicking System and Security, and then, under
System, clicking Device Manager.  If you're prompted for
an administrator password or confirmation, type the password or provide confirmation.‌
Double-click the category containing your device driver, and then double-click the name of the device that you want to restore to a previous driver version.
Click the Driver tab, and then click Roll Back Driver.]
S.Sengupta, Windows Entertainment and Connected Home MVP

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