SMTP store Driver: Message submitted to categorizer

Hi,
I have Ms Exchange 2003 sp2 running on Windows Server 2003 sp2. It started just today when users ( so far I know of two) send an email to a distribution list in outlook 2007, some of the users in the distribution list receive them, and others don't. On one
of these particular machines I have tried the same email a few times and the same users in the distribution list receive the email every time however, the other users in the distribution list don't. The sender's email is also in the distribution list but never
gets the email. if the user sends the email only to him self, it works. 
So I started the investigation by looking at Message Tracking center where I realized that among the distribution list the same users kept getting the email while the others don't. This Exchange server has no email virus checking or anything  else special
on it. 
I see
SMTP store driver: Message submitted from store
SMTP: Message submitted to Advanced Queuing
SMTP: started Message Submission to Advanced Queue
SMTP: Message Submitted to Categorizer
and there is nothing more...no ndr's, no errors, it's like the message is lost in cyber company space.
Can someone please help me to figure what's going on and why and most of all how to fix this issue.
Thanks,

Hi,
Please try to check "Directory Access" following the steps below.
1. Open ESM, expand "Servers", right click on the server and select "Properties", click "Directory Access", select "Global Catalog Servers" from the dropdown and uncheck "Automatically discover servers" and add the GC manually.
2. Then please restart Exchange services.
If the issue persists, to narrow down the issue, I recommend you enable diagnostic logging for Message Categorizer. To enable diagnostic logging for Message Categorizer, you can do this.
1.Start Registry Editor: From the Start menu, click Run, and then type regedit.
2.In Registry Editor, locate and right-click the following registry key value, and then click Edit:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ MSExchangeTransport\Diagnostics\Categorizer
3.Set the value to 7.
Then you can check the message tracking log to troubleshoot messages that are stuck in the categorizer.
Besides that, here is a related article for your reference.
SMTP message failure warning - Categorizer address lookups not found
http://technet.microsoft.com/en-us/library/aa998299(v=exchg.80).aspx
Best regards,
Belinda
Belinda Ma
TechNet Community Support

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