Snow Leopard upgrade from Tiger, forced iLife purchase

Why is Apple making me buy iLife in order to upgrade from Tiger to Snow Leopard? I should be able to decide if I want to buy iLife or not.
Just like with the no FireWire on the unibody MacBook, Apple is making another customer service mistake with this.
I've been using Macs since I bought a Fat Mac in 1984/1985, and have converted dozens of people over the years. It seems in the last few years that I've been more dissatisfied with Apple than ever before.

Except that there are usually several ways to get the upgrade cheaper than the full retail cost. I am legally eligible for the government program, for instance, and another member of my family is eligible for the education price. Sometimes the discount is substantial, sometimes negligible (i.e. you can buy the retail version cheaper at Amazon or via MacConnection, etc).
What I'm not saying very clearly is that it used to be possible for users to skip an upgrade cycle if they wanted to. They could upgrade every other version, for example, in order to save a bit of money or wait for some of their software to be updated for the new version, which sometimes took a while. It seems that Apple is changing their policy on this, and now forcing users to pay for each upgrade, even if they had waited out a cycle.

Similar Messages

Logic Express 9 Crashes after Snow Leopard Upgrade from Tiger

I just upgraded from Tiger to Snow Leopard. I have yet to install iLife, though I have it. I have installed Logic Express. Everytime I attempt to pull it up, it crashes with some sort of kern protection failue. Can anyone advise me?

Hi Cris,
These might be Obvious and things you have already done... But...
Since doing the Upgrade... Have you Run Software Update... Repaired Permissions and Restarted...?
Also how did you Put Logic on... From the Original Install Discs...?
And, I'm not sure... But Logic Express maybe expecting to see iLife Installed...
Cheers,

Help! Snow Leopard install (from Tiger) problems, Email, Printer, internet connections, etc.

Hi late, but done I just installed Snow Leopard, in hopes of all being better, like SL's ablity to send attachments as "Windows Friendly", better apps, etc.
Well, right away, after installing SL, iLife, & iWork there are problems! I also did the Updates right after.
First, my Address book was totally BLANK - including birthdays of grandkids, used in Birthday Widget! This despite that in Mail, "Previous Recipents" shows those ones "in my address book" & those not in it. But when I click on those I want in my email box ... they're not there, even my daughters!
Q - SO, how do I get this data back in, other than making new cards & groups ... already done in Tiger?
Also, I tried to send an attachment, Windows friendly" box was checked, but saw somewhere I have to "contact" my server? Why? (Verizon, which hates Apple, & caused many other problems since I got this!)
Second, my Printer, though shown as the default (Epson CX 6000) fails to print ... though all is connected properly. When I try to look for tutorials, etc on line, Safari bumped me from one negligible page to another, none of which I was looking for. Then when asking for "immediate tech help" I was disconnected, because Safari showed I wasn't connected to the net!!!
Third, How come the new Safari dosn't have a box where I can type in a URL to go to? seems awful weird!
Fourth, System Preferences, in Tiger too, unlocks various item pages, though I've locked them? also weird.
I'm off to the Apple store tomorrow, but IF anyone can help with any of these now ... you'd be an angel!
Kathy LPV

If you did not repair permissions and restarted your computer after the installations do so now.
Check Epson's driver download website. You probably need to update the drivers to work in Snow Leopard. Please post back the results.

Upgrading from Snow Leopard, upgrading from Snow Leopard

I have Lion and am using it on most of my machines = our daughter has Snow Leopard on a fairly recent Macbook Pro and doesn't really want to upgrade but we may do that over the coming holiday = the Q is = [1] even tho she is in the family and a student, do we need to buy a separate installation for her? and [2] she doesn't care about anything other than keeping her dot.mac address that is the main thing. [2] should we upgrade her or just use Gmail to get her .Mac mail and not worry about getting her to the iCloud??

If you sign in to the App Store on your daughter's computer using the same Apple ID you used to buy Lion, you do not need to buy it again. It will appear in the "Purchased" list in the App Store, where you can download and install it for free. You can use a different Apple ID for the App Store and the iTunes store, so she can still have her own music, for example, if you don't want everything under your Apple ID.
Your daughter should be able to keep her mac.com address when switching to iCloud. This link might be helpful in planning the transition from MobileMe to iCloud.
If your daughter has an iPhone, iPod or iPad, or even more so if she has more than one of those devices, iCloud can make it easier to keep the calendars, contacts, books, music and photos on all those devices in sync. As for mail, other than iCloud mail having automated setup in Mac OS X and iOS 5, there is virtually no difference between MobileMe mail and iCloud mail.

Adobe CS5 in Snow Leopard (upgrading from Leopard)

I've heard that there can be a lot of problems with your Adobe CS5 programs (InDesign, Photoshop, Illustrator) when you're upgrading to Snow Leopard from Leopard. Does anyone know something about this, and can one consider it 'safe' to upgrade regarding the use of those CS5 programs?
Many thanks.

Uhhh... No problems to report of of CS5 in Snow Leopard... I have not upgraded my Macs so I may have skewed results. I archive my home folder to my external drive, and then erase the disk and install the new Mac OS.
I will say that Photoshop and Bridge are my favorite applications to use for my panorama photography! It's a dream!

HT1338 how can i buy snow leopard upgrade from 10.5 leopard?

I have mac pro whose operating system is os x 10.58 leopard. I want to upgrade to snow leopard from it, but I cannot buy the software. What should I do for it? Please let me know the website to buy it.

I have to do all these upgrades to finally upgrade iTunes/iCloud for my iPhone and iPad. I just called 1-800-MY-APPLE and got a copy sent to me for $20 plus shippping and handling. Not too bad. The sales rep. was helpful in confirming that my system would be able to be fully upgraded to Mountain Lion and included links in the confirmation email about setting up iCloud for my devices.

Snow Leopard Upgrade from Leopard

I am trying to install Snow leopard on my laptop. When I do this I get a message that my MacHD cannot be used because it doesn't use the GUID Partition Table Scheme.
It wants me to go to Disc Utility and change this, but when I try to do this it will not let me change the volume scheme as it is grayed out. When I restart my computer it says it will delete my hard drive to do this.
I have never had this kind of trouble installing an upgrade before. What is going on? At this time I am using Carbon Copy Cloner in case is does want to wipe out my HD, but I will not install this upgrade until I find out what is going on.
When I brought up an external HD to make my Carbon Copy, it wants to do the install on my external drive, which is not partitioned either.
Help,
Jeff

When you went to Disk Utility, what partition map was shown if it wasn't GUID?
Erase and install or Upgrade? In principle, there would be little difference between the results of the two install methods. Many here say that upgrading, versus erasing and installing, is the superior procedure provided that one's prior installation is in excellent condition, and I agree. Others feel differently. I say just do what you prefer provided that your Leopard installation is in excellent condition. And, even if it is, then I would perform any deferred maintenance or troubleshooting before upgrading.
If you have significant, apparently unresolvable, problems with your Leopard installation, then I definitely would do an erase and install. Then, my preference would be to migrate only my data and reinstall my apps by hand. If I had many apps, etc., then I might gamble and migrate my apps assuming that all significant apps were performing well under Leopard and uninstalling any problem apps before installing Sno.
I would not move to Sno unless I had an external drive with a bootable clone of my internal-drive boot volume on it--even if I had a TM full system backup. I think that there is enough risk upgrading to Sno that such conservatism is warranted. I would not use time machine for an installation backup; I don't trust it enough. If you do an erase and install, then you will be able to migrate your data, settings, users, and apps from your clone at the end of the install. If you do not like Sno, then you can restore your internal using the clone. The clone is your data backup, possible migration medium, and fail-safe device. You can clone with Disk Utility, SuperDuper, or Carbon Copy Cloner. But, if you decide you like cloning, then I would acquire either of the last two.

Snow Leopard upgrad from OSX10.5.8 with Paralells 4

I currently have a late summer 2009 Macbook Pro with OSX 10.5.8 running Parallels 4 W/ Win XP Pro. If I install Snow Leopard as an upgrade, will I lose any functionality of my Parallels VM?? Will I have to reload Windows etc? Any insights would be appreciated. Thanks!

No.
No.
Use the upgrade path.

DIrectories and Files deleted on Snow Leopard upgrade from 10.5.8

We had a directory with sub folders in the /Volumes directory. When we upgraded snowleopard the directory and files were deleted. Why no warning and why were they deleted? I understand that the /Volumes directory is used as a mount point for external drives etc..., but why would the upgrade delete files in that directory or better yet why would it allow you to even create an actual directory with files below it if you were not supposed to store files there. It was a loss of 40GB or 3.5 years of data. We also found that Time Machine or Carbon Copy do not back up that directory as well.
Is this a bug related to the permission changes involving UID, GID 200 or what? Why don't backup utilities pick up the files in the /Volumes dir?

What I do not understand is why a regular directory with files stored in it under the /Volumes directory would be deleted when upgraded.
I realize that you don't understand it. I don't know how I can explain any more clearly than I already have, that it's a reserved directory. If you have anything in that directory other than the automatically-created mountpoint for a local volume or a remote AFP volume, then your system is in an inconsistent state. A potential mountpoint exists, but it's not in use. That should never happen. The Disk Arbitration framework must always be free to create or remove a mountpoint in /Volumes with any name required. Otherwise it won't be able to function as the user expects.
If a system installation does anything at all, it must leave the system in a consistent state, which means that it must delete the extraneous files from /Volumes. I repeat that I'm sorry you experienced a loss of data due to this misunderstanding. Arguably the Installer should have moved the files to a safe location instead of deleting them, but to be honest, I doubt that it occurred to anyone at Apple that something like this might happen. They took precautions to keep users from tampering with the /Volumes directory.

Unable to install snow leopard (update from Tiger)

Yeah, I know, it's not exactly an original thread title. I'm running 10.4.11 on a Macbook. As far as I know I meet all the requirements except that I don't think I'll be able to benefit from OpenCL. Anyway, I got the yellow caution icon and a message saying I need to run disk utility and do a GUID partition but I'll lose all data. I don't have a backup so that's not a good option for me. I thought I saw a thread somewhere describing this problem at one of the other Mac sites but I can't seem to find it. Can anyone assist?
Message was edited by: Victor Foster

Not my intention to start so much consternation. I was just venting my disappointment. Actually, If I were to back up everything, I'd need at least 100 gigs of space, which leaves me 60 gigs. That might be a bit much for DVDs, etc. No worries. It may take me a month or two but I'll eventually get an external drive. That's been on my list of need to do for far too long anyway. I know how it is to lose everything as that happened to me not long ago. If I were to be selective, I could probably get away with just backing up about 60 gigs. but the conventional wisdom seems to be you need at least one half more space than what you back up, right? So I need a 200-250 gig external drive, I think. I also need a backup scenario for my Linux and Windows boxes but I want to start with the Mac since it's my primary machine. I'm just frustrated I've been unemployed so long but I'm not alone in that I'm sure, Well I guess that's it for now.
Message was edited by: Victor Foster

How long does it take for the Snow Leopard upgrade to download

I followed directions to download the Snow Leopard upgrade from the App Store. How long is it supposed to take? It has been at it with no movement on the bar for over 45 minuted. It says downloading on the icon. I imagine that the server(s) have been slammed but...?

(4/3)*5 = 6.666 or you have 1.666 hours to go or 1 hour and 40 mins. At that speed you're only getting about 1Mb/s which is pretty slow.

Want to upgrade from Tiger to Snow Leopard

I spent over an hour through the apple store web site and cant find a way to upgrade directly from Mac OS 10.4 Tiger to the latest Snow Leopard version.
The Apple web site gives only one purchase possibility : to upgrade from Leopard 10.5 to Snow Leopard 10.6. But how to upgrade from Tiger to Snow Leopard ?

Francois Dormoy wrote:
I spent over an hour through the apple store web site and cant find a way to upgrade directly from Mac OS 10.4 Tiger to the latest Snow Leopard version.
The Apple web site gives only one purchase possibility : to upgrade from Leopard 10.5 to Snow Leopard 10.6. But how to upgrade from Tiger to Snow Leopard ?
this has been oft asked and answered. you can buy a Macbox set which will give you snow leopard, ilife and and iwork. or you can buy a $29 standalong snow leoaprd dvd although there is a big disagreement on the board whether using it to go from tiger to snow leopard directly violates ULA (I think it does). but the actual disk is the same as in the macbox set and either one will upgrade you to SL.

Clarification on upgrade from Tiger to Snow Leopard

I know that this topic has been covered, but Apple's wording makes me very curious, and I am wondering if it is still actually possible to install Snow Leopard on a Tiger machine without buying the box set.
They say that Tiger users should buy the box set, but it doesn't explicitly say that Tiger users MUST purchase the box set. Furthermore, the system requirements only state that the Leopard installation requires an Intel-based mac, which could include systems with either Tiger or Leopard.
My guess is that the box set simply includes the exact same Snow Leopard install disc and also has the updated iLife software so that Tiger users can be up-to-date. Although, it is always possible that Snow Leopard won't install on a Tiger mac without the iLife discs I suppose...
I am not trying to be cheap, I'm already purchasing SL for my Intel Mac Mini that already has Leopard, but I'm wondering if I should spring for the family pack to also install it on my Tiger-based Intel Macbook. There's a pretty big price leap between the $49 family pack and the $229 box-set family pack.
If anyone actually tries this or knows a definitive answer, other than the vague wording on Apple's webpage, I'd love to know! Thanks much.
Nate

I see where you're coming from.
The site reads "Upgrade from Leopard for just $29". There's nothing that says you can't upgrade from Tiger for $29.
It also says "Snow Leopard is an upgrade for Leopard users and requires a Mac with an Intel processor". Technically, Snow Leopard is also an upgrade for Tiger.
The boxed set is tagged "Upgrade your Mac experience: With Snow Leopard, iLife ’09, and iWork ’09 all in one box, the Mac Box Set is the best way to upgrade your Mac experience, especially if you’re still using Mac OS X Tiger."
There is no mention of an "upgrade edition" of Snow Leopard anywhere and there's no verbiage to suggest that there are version checks on the $29 disk. There is nothing stating that you can't use the $29 disk to upgrade Tiger.
While the marketing pushes you that direction there is nothing anywhere that says that Tiger users MUST buy the boxed set.
There is no evidence that there is a technical or licensing limitation preventing using the $29 Snow Leopard disk to be used to upgrade Tiger 100% legally.
Everything is so carefully worded that it's not unreasonable to suspect that Tiger users can upgrade to Snow Leopard with the $29 disk legally and easily.

Upgraded from TIGER to SNOW LEOPARD

Hello,
How can I uprade from TIGER to SNOW LEOPARD? Do I simply use the upgrade snow leopard to do so? Will that create any instability or issues?
thank you very much.
Alex

Yes, you can upgrade from Tiger to Snow by purchasing the SL DVD. Doing so would only create stability problems if you already have problems, so you should be sure you have a clean system before upgrading. See the following:
System Upgrade and Installation Procedure
Basic Caveats
1. Disconnect all peripherals except the original mouse and keyboard.
2. Quit all applications if this is not an installation from an Installer DVD.
3. The installation process should not be interrupted. If a power outage or other interruption occurs during installation you may have to erase the hard drive and reinstall from scratch.
4. Once the installation begins do not use the computer in any way except to reply to dialog prompts or to restart when the installation is completed. This is especially critical during the installation stage known as "Optimizing the System."
System Update Procedure
A. Repair hard drive and permissions.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.) After DU loads select your OS X volume from the list on the left, click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.1 for Leopard) and/or TechTool Pro (4.6.2 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. Note that Disk Warrior will not work on Intel Macs.
B. Clone your existing system to an external Firewire drive.
How to Clone Using Restore Option of Disk Utility
1. Open Disk Utility from the Utilities folder.
2. Select the startup or source volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Drag the startup or source volume to the Source entry field.
5. Select the backup or destination volume from the leftside list and drag it to the Destination entry field.
6. Check the box to Erase Destination. Skip this step if you've already formatted the drive.
7. Double-check you got it right, then click on the Restore button.
C. Decide upon an installation option (This does not apply to Snow Leopard.)
You have three upgrade options. If you use the Upgrade installation option be sure you have repaired the hard drive and permissions first and made your backup. If you choose the Archive and Install option then you only need to repair the hard drive.
Neither of the above options will erase the disk. Some of your software may not work with a new system. You will need to upgrade those programs. It would be best to do the upgrades to your software before upgrading to the new system version.
Personally, I would erase the hard drive and do a fresh install of Snow Leopard then use Migration Assistant to migrate your old Home folder from the backup. This may take some extra time but is less likely to have problems that may be the result of an upgrade installation.

Help - upgrading from Tiger to Snow Leopard AND new larger hard drive, MBP

Howdy!
My iPhone has finally demanded that I upgrade my MBP from Tiger. And as if by coincidence, my now puny 100GB internal drive is packed full with less than a gig free most of the time. (10% free is the MINIMUM free allowance, I know!!) I run old copies of Adobe CS2, Quark, Quickbooks, Microsoft Office... would love to keep them working without purchasing upgrades, but probably isn't a realistic hope. None of it is mission critical at this point.
So I've purchased the $29 Snow Leopard DVD (from a reseller - it says CPU Drop-In DVD Version 10.6 on the disk), and a new 750GB internal drive (same reseller - The drive is a 2.5" SATA 5400RPM 8MB-Buffer Hard Drive (9MM Slim) (RoHS Green Friendly)), to get with the times.
My other resources include:
- two 1TB LaCie external drives with FW and USB2 ports
- one other LaCie external drive - I think 360GB?
- Retrospect 5.0 (most of my backups are encrypted Retrospect files on those three LaCie external drives, but there's some room on them)
- a $22 USB 2.0 to SATA/IDE adapter with AC power, to access whatever laptop drive might be without an enclosure temporarily
- a copy of Carbon Copy Cloner software
- I just ordered an upgrade to my ancient (OS9) copy of DiskWarrior
- A monster UPS battery backup and line conditioner that everything plugs into for this process
It has been a long time since I've DIY'd any undertaking this complex, and I'm looking for advice on what to do first, how to go about this.
Here's my setup:
Model Name: MacBook Pro 15"
Model Identifier: MacBookPro1,1
Processor Name: Intel Core Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP11.0055.B08
SMC Version: 1.2f10
I'm guessing I should do it like this, PLEASE EDIT or make suggestions or tell me what I forgot to do before I do it!!
1. Back up everything to at least two external locations! Also, make a bootable copy of my current internal drive in its own volume, to at least one external drive that is formatted in HFS+ GUID partition style, with Carbon Copy Cloner (would Retrospect work well for this instead?).
2. Free up at least 20GB on the current internal drive (100GB). Hopefully 30GB.
3. Run Disk Utility on the current internal drive. Fix any problems. (Should I hit it with DiskWarrior instead?)
4. Format the new 750GB drive to HFS+, GUID partitions. (How long will that take? Can I do it with the USB-SATA cable adapter, sitting on my desk, or does it have to be in an enclosure? The adapter has AC power)
5. Run Disk Utility (or DiskWarrior?) on the new internal drive in its temporarily external position. Fix any problems.
6. Boot off the Snow Leopard CPU Drop-In DVD and install onto both drives. (Will this version of the DVD I have wipe all files when it installs to a disk???)
7. See how they run. Boot off the old 100GB internal drive, boot off the new to-be-internal 750GB drive. Panic if it's not going well.
8. If the current internal 100GB drive is rocking Snow Leopard and my familiar files and apps seem somewhat functional, use Carbon Copy Cloner to recreate the volume on the new larger drive. Then swap the drives physically. (Links to good step-by-step instructions on this part would be much appreciated here!!)
9. If the Snow Leopard DVD overwrote or snuffed out my familiar files and apps on the old internal drive, sigh deeply, then swap the drives physically. Use CCC (or Retrospect? or Migration Assistant?) to fetch my junk from the old internal drive's backup and plunk it on the new bigger internal drive (now installed).
10. See how it runs. Shake my fist at the sky over the planned obsolescence of technology paired with the seductive power of my iPhone. Grumpily upgrade the software that I actually create income with.
Please help! I am just faking it here based on a few message boards I've read. Will this actually work properly?
Thanks!

Howdy slowpoke43, and a warm welcome to the forums!
Please help! I am just faking it here based on a few message boards I've read. Will this actually work properly?
LOL, if your faking it you're the best!
1. Yes, absolutely... no CCC would be best in my experience/opinion.
2. Yes, the more he better... Free Space is no longer our Free Space, but OSX's.
3. Indeed, & if you have the correct version of DW, do that.
4. Yes, not long, A/C power is great.
How to format your disks...
http://www.kenstone.net/fcphomepage/partitioningtiger.html
(To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
Thanks to Pondini, Formatting, Partitioning, Verifying, and Repairing Disks...
http://web.me.com/pondini/AppleTips/DU.html
6. Yes, boot off the 10.6 DVD, & no Snow Leopard does by default what we used to call an Archive & Install, saves & updates all your info, APPs, Music, etc., it may quarantine a few things or not but will tell you.
7. Absolutely, but Panic won't be needed with your great preparation & Bootable Backups!
8. Not quite sure I understand, but run SL for a few days before you do anything.
9. Yeah, but again with you doing everything right from the gitgo, I can't picture that happening.
10. Yes indeed, the hangup with yours is that it only holds 2GB of RAM... a pain in 10.5 & up IME.
Again let me say... GONGRATS, I've never ever seen anybody so well prepared & informed despite your diffidence!

Snow Leopard upgrade from Tiger, forced iLife purchase

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