So are usage reports going to be sent in Numbers format now?

I kid, I kid!
Sorry, couldn't pass up making the post.

I would wish to see the usage reports in some other format. With Numbers now out there I have stopped using Microsoft Office all together. A CSV File would be nice due to the fact that I could greatly manipulate the numbers into a database or data gathering tool.

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I downloaded the ios6 to my iphone and my moms phone Now they are syncronized and I lost my contacts. All my phone numbers have emails in them but no phone numbers. Now whenever I get or send a text it shows up on her phone. How do I reverse it?

I downloaded the ios6 update for the iphone to my phone and my moms"s phone. Now they are syncronized and I lost my contact telephone numbers. Now when I get a text or send text it shows up on my mom's phone. I asked for help from the people at the ATT store and had no idea how to help me. That is crazy that they don't even know anything about their own products! This is EXTREMELY frustrating. Did you create a software that cannot be reversed or corrected? How to I restore my phone to the way it was? I am being told it can't be done. I have been an ATT customer for 8 years but I would love to go to Verizon right now. Pleae let me know how to reverse this and get the phones unsynced.

If you share an Apple ID, both of your phone numbers should be linked to that ID. You should be able to use your phone number as well. My wife, my daughter and I all share an Apple ID for purchases, and we each text from our iOS devices using our own iPhone numbers.
When iOS 6 came out, you were able to link the phone number with your Apple ID to use for Messages and FaceTime. You will need to sign out of messages on all devices and then start the process all over again.
Take a look at this.
iOS and OS X: Link your phone number and Apple ID for use - Support

My sent messages are not going in my sent folder... Why not?

When I send a message it should appear in my Sent Folder... They don't... Where are they going? My sent folder doesn't work! How do I fix this?

You do not say whether you are using a standard Pop account using it's own folders Or a Pop mail account using Global Inbox(Local Folders) OR whether this is an IMAP mail account?
So the answer depends on your setup:
'Tools' > 'Account Settings' > 'Copies & Folders' for the mail account.
* Select: 'Place a copy in'
If Pop mail account using own folders:
* Select : 'Sent' folder on and pop mail account
If Pop mail account using Global Inbox(Local Folders):
* Select : 'Sent' folder on and Local Folders.
If IMAP mail account:
* Select : 'Other' and then choose the Sent folder on imap mail account.
* Note: that sometimes the 'Sent' folder on server may be called something similar eg: 'Sent Items'
Click on OK.

Where can I get a description of the Usage Report sent weekly?

I'm a little confused by the weekly Usage Report, e.g. what's the difference between the "DownloadTrack" and "DownloadTracks" numbers? There's only one worksheet titled "Tracks" and the numbers don't add up accordingly.
For example:
on my summary report for the week of March 11:
DownloadTrack = 1
DownloadTracks = 3
on the detailed Tracks worksheet, there are three tracks identified
and on my summary report for the week of March 4:
DownloadTrack = 2
DownloadTracks = 2
on the detailed Tracks worksheet, there are shown two different tracks downloaded with a total viewing of three
So if someone can either explain to me what each stat is showing, or where I can get some documentation I'd be grateful.
Marilyn

http://manuals.info.apple.com/en_US/iMac_Early2008_UG.pdf

Usage reports and analytics

Hey everyone, just was curious to know what people were doing for analytics for their iTunesU site. Is anyone going above the weekly usage report, or doing anything unique that you might like to share? Thanks

I know the good folks at MacLearning (I'm a lesser light in that group), and in particular Jess Mitchell of Duke University, are looking to do some work in that area. I think we're in the the "thinking stage" just now.

ITunes U Usage Report Missing Data

Greetings All;
We just received our monthly iTunes Usage report and for the week of 7/24 and 7/31, the report shows "0" activity in all fields.
Anyone experiencing a similar issue? Any thoughts? Thanks!
Syd Rodocker
Tennessee State Department of Education
http://itunes.apple.com/us/institution/tennessee-state-department/id382661355

Hello,
I have the same problem. The two reports (dz and the regular) show 0 of the two weeks 7/24 and 7/31. Also the data of the week of 2011-07-17 is incorrect (compared to the one sent a couple of weeks ago.)
Q. Wang
Harrisburg Area Community College
http://itunes.apple.com/us/institution/harrisburg-area-community/id424622079

Where did the iTunes U Usage Reports Go?

I haven't received a usage report for our iTunes U analytics since 2/2/12. Before that, I steadily received them once a week. What's going on?
Katie Velazco
Smithsonian's National Museum of Natural History

Good Morning Katie;
As of 2/10 iTunes U usage reports are now accessed with Public Site Manager (see attached link).
All the best to you...
http://deimos.apple.com/rsrc/doc/UsingiTunesUPublicSiteManager/UsingManagerPages /chapter_3_section_10.html
Syd Rodocker
iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center

CVP utilisation in Webview Trunk Usage report

Hi,
One of my customer recently opted for a ICM 7.2 + CVP 7(Comprehensive, SIP no Proxy) model over their existing ICM6 + IVR deployment. Since they were used to monitor IVR usage through Network Trunk Group Usage report from Webview, they are expeciting the same from new deployment as well.
Understanding the fact that CVP wudn;t directly reflect in NTG reports, I was wondering if we can do some sort of workaround and CVP ports utilisation can be fetched using NTG report itself.
Thanks in advance.
Regards,
Soman Nair.

Som,
Perhaps you could describe more carefully your gateway and carrier trunking arrangement.
Let us assume you have two combined (ingress and VXML) gateways with 5 x E1s in each. When the call arrives at the gateway, a dial peers sends it directly to a Call Server. I guess the dial peer on gateway A sends it to Call Server A, with a second preference dial peer that sends to Call Server B should the SIP INVITE to Call Server A fail; the dial peer on gateway B sends it to Call Server B, with a second preference dial peer for Call Server A.
Since the gateways are combined ingress and VXML, you use send to originator to run the VRU leg on the originating gateway.
Let us further assume that the carrier has these 10 E1s in two trunk groups and is alternating imcoming calls between gateway A and gateway B. This is obviously a better arrangement than having the second trunk group only used when the first is full. In this case, the absence of a SIP Proxy server to round-robin your calls between Call Server A and Call Server B makes for a very asymmetric system under varying loads.
Maybe you try for symmetry in the absence of a SIP Proxy by using two equal preference dial peers, DNS lookups, or local SRV config on the gateways.
Please correct my assumptions.
Remember that CVP is not like the IP IVR at all - the treatment and queuing is done on the gateway, and a CVP port is used for the LIFETIME of the call, even when the call is extended to the agent (assuming VoIP transfer). So when you say:
"I can generate a custom report, if I gt to know how much time, these ports were used for incoming calls before or after connecting to agents, i.e - even for the time my VXML Gw was handling call..."
I think this shows a slight misunderstanding of the mechanics of CVP.
At any point in time, the number of Call Server ports in use is the sum of calls receiving IVR treatment, calls being queued, AND calls with agents under CVP control. With the large number of CVP ports across your two Call Servers (1500) and 300 inbound channels, you are never in jeopardy. You have oodles of capacity.
The two things that really matter are:
1. The capacity of the gateway for VXML sessions and the licencing of the VXML sessions on the gateways.
2. The number of CVP VXML ports (Audium licenced ports) across your VXML server and how these are load balanced (without a CSS your only way of balancing is through the ip host table on the gateways perhaps using the routing client method described on page 12-2 of the CVP7 SRND)
What sort of gateways do you have? Assuming you have 3845s, these support 230 (VoiceXML and DTMF) sessions - less if using ASR. Across two gateways you can handle 460 sessions - well above your 300 channels, so no worries on that score. As far as licencing goes, you need to use the IVR calculator (knowing the BHCA, the treatment time, number of agents etc) to figure out how many licences you should have bought. These are currently not checked in and out on the fly, so as long as you have provided the right info during the A2Q and purchased correctly, Cisco will OK it - bursts that exceed your licence will not be penalised.
As I said originally, 2 is really the only parameter that you would want to monitor. If you have (say) a menu system built in CVP VXML and you have used up all the licences, the next caller will be automatically queued until a licenced port becomes available. Not desirable, but not a show stopper. Monitoring the usage of these ports in real time is the only thing I would see a need for.
Perhaps you can provide the true parameters of your system and we can discuss this further.
Regards,
Geoff

SBS 2008 Email Usage Reports

Hi guys,
I am having an issue with the Email Usage Reports. The sent, and received number of emails are blank (all zeros). However, further down the report it shows the storage and quotas for each mailbox. Does anyone have any advice? Just to add, all other reports
are fine, just the first section of the email report.
Thanks
Aaron

Hi:
I think the first thing I would try is to run through the wizard and set to no reports. That should clear the settings. It might also reset the base numbers for size of free space and so on so you don' have continuous history, but I think I could
live with that. Then run through the wiz again and spec what you want.
If that does not work, then perhaps:
http://technet.microsoft.com/en-us/library/dd560614(v=WS.10).aspx
or, internet search on "repair sbs monitoring" or "repair sbsmonitoring". Too many results to list them all here.
Larry Struckmeyer[SBS-MVP] If your question is answered, please mark the response as the answer so that others can benefit.

Popularity trend/usage report is not working in sp2013. Data was not being processed to EVENT STORE folder which was present under the Analytics_GUID folder.

Hi
I am working in a sharepoint migration project. We have migrated one SharePoint project from moss2007 to sp2013. Issue is when we are clicking on Popularity trend > usage report, it is throwing an error.
Issue: The data was not being processed to EVENT STORE folder which was present under the
Analytics_GUID folder. Also data was not present in the Analytical Store database.
In log viewer I have found the bellow error.
HIGH -
SearchServiceApplicationProxy::GetAnalyticsEventTypeDefinitions--Error occured: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly
secured fault was received from the other party.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
HIGH - Getting Error Message for Exception System.Web.HttpUnhandledException
(0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party.
CRITICAL - A failure was reported when trying to invoke a service application:
EndpointFailure Process Name: w3wp Process ID: 13960 AppDomain Name: /LM/W3SVC/767692721/ROOT-1-130480636828071139 AppDomain ID: 2 Service Application Uri: urn:schemas-microsoft-
UNEXPECTED - Could not retrieve analytics event definitions for
https://XXX System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
I have verified few things in server which are mentioned below
Two timer jobs (Microsoft SharePoint Foundation Usage Data Processing, Microsoft SharePoint Foundation Usage Data Import) are running fine.
APPFabric Caching service has been started.
Analytics_GUID folder has been
shared with
WSS_ADMIN_WPG and WSS_WPG and Read/Write access was granted
.usage files are getting created and also the temporary(.tmp) file has been created.
uasage logging database for uasage data being transported. The data is available.
Please provide pointers on what needs to be done.

Hi Nabhendu,
According to your description, my understanding is that you could not use popularity trend after you migrated SharePoint 2007 to SharePoint 2013.
In SharePoint 2013, the analytics functionality is a part of the search component. There is an article for troubleshooting SharePoint 2013 Web Analytics, please take a look at:
Troubleshooting SharePoint 2013 Web Analytics
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.U8NyA_kabp4
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

File system usage report chart generation - automated via reports and email

Hello,
I have requirement where I have to generate a monthly file system usage chart (just like a tablespace total_mb, used_mb, free_mb....) and mail it directly to the client.....
Any ideas or suggestions would be welcome....
Thanks,
S.

It's a pretty open-ended question, because a number of things can be causing slow performance. You mention needing to look at ODBC connection performance - I found that using ODBC drivers for iSeries was very slow in the past. You might want to look at using the JDBC driver in the IBM JTOpen Toolkit - it made a big difference for us when we were querying iSeries in the past.
When you refer to "reports" in this thread's title, do you mean reports from ColdFusion Report Builder? Or to just ColdFusion .cfm pages? How complex are these reports? How much information is displayed, especially in tabular form? Just rendering huge HTML tables (as in thousands of rows of data) will often cause browsers to become temporarily unresponsive or hang. If you provide more details, we might better be able to target where the "pain point" really is.
-Carl V.

Event 4999 - Watson report about to be sent for process id: 27244 on Mailbox Server every five minutes

On one of my DAG enabled Exchange 2013 mailbox servers, I get this error in event viewer every five minutes:
Log Name: Application
Source: MSExchange Common
Date: 6/25/2014 10:49:46 AM
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: mailboxserver
Description:
Watson report about to be sent for process id: 27244, with parameters: E12IIS, c-RTL-AMD64, 15.00.0913.022, M.E.RpcClientAccess.Service, unknown, M.E.R.S.U.DatabaseInfo..ctor, System.NullReferenceException, aba8, unknown.
ErrorReportingEnabled: True
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Common" />
<EventID Qualifiers="16388">4999</EventID>
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-25T17:49:46.000000000Z" />
<EventRecordID>687360</EventRecordID>
<Channel>Application</Channel>
<Computer>mailboxserver</Computer>
<Security />
</System>
<EventData>
<Data>27244</Data>
<Data>E12IIS</Data>
<Data>c-RTL-AMD64</Data>
<Data>15.00.0913.022</Data>
<Data>M.E.RpcClientAccess.Service</Data>
<Data>unknown</Data>
<Data>M.E.R.S.U.DatabaseInfo..ctor</Data>
<Data>System.NullReferenceException</Data>
<Data>aba8</Data>
<Data>unknown</Data>
<Data>True</Data>
<Data>False</Data>
<Data>Microsoft.Exchange.RpcClientAccess.Service</Data>
<Data>
</Data>
</EventData>
</Event>
Everything is working ok, but I'm concerning that I"m seeing this.
ST

Amit,
I don't see the same type of 4999 error every five minutes anymore. It only get the 4999 error about 3 times a day. I get one with the same ID and other completely different process ID. The error is below:
Log Name: Application
Source: MSExchange Common
Date: 7/2/2014 6:01:36 AM
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: computer
Description:
Watson report about to be sent for process id: 13152, with parameters: E12, c-RTL-AMD64, 15.00.0913.022, w3wp#MSExchangeOWAAppPool, M.E.Data.ApplicationLogic, M.E.D.S.GccUtils.GetClientIPEndpointsFromHttpRequest, System.NullReferenceException, 868, 15.00.0913.017.
ErrorReportingEnabled: True
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Common" />
<EventID Qualifiers="16388">4999</EventID>
<Level>2</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-02T13:01:36.000000000Z" />
<EventRecordID>825358</EventRecordID>
<Channel>Application</Channel>
<Computer>computer</Computer>
<Security />
</System>
<EventData>
<Data>13152</Data>
<Data>E12</Data>
<Data>c-RTL-AMD64</Data>
<Data>15.00.0913.022</Data>
<Data>w3wp#MSExchangeOWAAppPool</Data>
<Data>M.E.Data.ApplicationLogic</Data>
<Data>M.E.D.S.GccUtils.GetClientIPEndpointsFromHttpRequest</Data>
<Data>System.NullReferenceException</Data>
<Data>868</Data>
<Data>15.00.0913.017</Data>
<Data>True</Data>
<Data>False</Data>
<Data>w3wp#MSExchangeOWAAppPool</Data>
<Data>
</Data>
</EventData>
</Event>
Going to keep an eye on it, but its not causing any issues.
ST

Usage Report not showing data

Hello,
When I am opening usage reports under Site Settings > Site Administraton > Popularity Trends, i cannot see any data after 9th May 2014. It stopped working and all the numbers coming to zero after 9th may.
I tried many solutions that are given on internet for this issue like restarting timer job, enabling usage on usage service application, permission on log files, etc.. but none of them worked for me.
Please help me out. Is usage report depend on any service? search is working fine, usage service application is working fine.
Thanks.
chirag

Hi chirag,
For troubleshooting your issue, please take steps as below:
Make sure the Web Analytics Data Processing Service and Web Analytics Web Service are started on each server.
Make sure web analytics service application is started
Deactivate and Activate the site collection Features on Reporting.
Check the detail error message of ULS log to determine the exact cause of the error.
Also you can have a look at the article:
http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx
http://social.technet.microsoft.com/Forums/sharepoint/en-US/30d11d27-6708-4bfe-a7d3-4b0aed522e7d/site-web-analytics-reports-no-more-data?forum=sharepointadminprevious
Best Regards,
Eric
Eric Tao
TechNet Community Support

Usage Report and Audit Log report showing different totals

I am trying to understand the differences displayed in two similar reports. The first report is an 'Audit Log' Report and it is displaying the number of Resource Account creations over a time period. The second report is a Usage Report using the exact same criteria (objectType = Resource Account and Action = Create). The totals I get back are VASTLY different. Can anyone explain? Is this a known bug?

Hi,
In any report we don't show the storage policies information. In Cost report if the storage policies have different rate factors then we will show the split for the storage information. But in usage report , rate factors will not be applicable as we don''t show the cost details. Hope this clarifies your question. Please let us know if you need more information.
Thanks,
Lakshmi

Usage Report

If a group text message is received by multiply numbers on the same account will the number that sent it show up on each individual numbers usage report?

@laxmommy,
Great question! When you receive a group message it will show the number of the person who originally sent the message.
John_VZW
Please follow us on twitter @VZWSupport

So are usage reports going to be sent in Numbers format now?

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