SO Delivery date change when item category is modified

Hi expert,
When i change the item category on my SO, the delivery date change.
Can you please give me the configuration, or exit to check how the delivery date is calculated?
Regards.

- Set a breakpoint at function module SD_SCHEDULING
- Change your item category
- This should trigger your breakpoint (if SD_SCHEDULING is changing the delivery date)
- Post screenshot of call stack back here.
Looking at the call stack will give us an idea of why a new scheduling is triggered.
If SD_SCHEDULING is not called, then I assume it must be a user exit causing the issue - check your coding in the SD user exits of include MV45AFZZ.

Similar Messages

Change Purchase Requisition Document Type when item category is D

Hi experts,
i have problem, when i put servis number in to the servis line i havent change Purchase Requisition Document Type. Account
Assignment Category is K and Item Category is D. It is standard of Purchase Requisition? When i set that i can change document type when item category is D.
When i putting only material i can change Purchase Requisition Document.
Thx for your answer.
Laco

Hi,
One thing please note that once you select the document type and draft the PR and save the PR, you will get the doc number.
Once you get the document number you cannot change the PR document type .
The reason is document type is linked with number range so it cannot be changed because different seriers of document number is assined to differentdocument type.
And moreover document type is linked with the screen settings also. So I would request you to check the settings for each doc. type

How to control Changing of item category in sales order Manually

Hello Gurus,
How to restrict manual changing of item category in sales order?
Reason for it:
When ever they want to give some free goods to customer , they are changing Item category in Standard Sales order at item level then deliverying free goods to customer
looking for your inputs
Thanks in advance
Regards
Venkat

Hello,
There are two possible ways:
1. In Item Caterogy Determination remove the Manual Item Categories so that system will determine the Item Category only from defined options.
2. Use T-SHDO - create Screen Variant & make the item Category Feild as Display only.
Hope this helps..
Thanks,
Jignesh Mehta

Unable to change the item category in existing Scheduling Agreement

HI,
I have a schedule agreement where there are already list of line items but saved without the appropriate item category field in all of the line items. Now I see that the Item category column is greyed out & unable to edit or change thru ME32 T.code.
I am already aware that deleting the item codes & adding again with resolve the issue. But when try to delete, those codes shows that they have GR & PO not completed one.
My question is :
Is there a way to edit/change the Item category field without deleting the item?
Whethere is it possible to do it in bulk update for group of items in SA?
If it is possible, pls provide how to do it with steps.
Kindly advice.
Thanks. in advance!
-Umesh

Please try using MASS tcode with object BUS2013
or MEMASSSA
Its a direct table update where you can select the Table Item and Field Item category and input the document number to change the value os item category and try with one sample data then do it in mass.
Before cahngin the item categry Please make sure all the dependancies are met then nly the system will allow you to save.
Refer for Mass upload function it is common for all
[Mass update|http://www.sapkshare.com/user/image/mass-maintenance---mm17.pdf]
Edited by: Karthik on Jul 29, 2011 2:44 PM

Delivery date changed 4 times-called to ask what is going on and then best buy cancelled order

I ordered a 55 inch aquos with free ROKU stick for $599.00 on Sept. 22 (removed per forum guidlelines) and got a confirmed delivery of Sept. 26. Unfortunately, I received a call in the morning of the Sept. 26 and was told that delivery was pushed to Tues, Sept. 30.
On Monday, Sept. 29, I received an automated call informing me that the Tv will be delivered on Sept. 30 between 3:30 and 5:30. and I also received an email with the same information. Thirty minutes later I received another email stating that the delivery is again being pushed to Oct. 13. so I called customer service. I was told he can change the delivery date to Oct. 3 but call in the morning to confirm availability with warehouse.I called customer service on Sept. 30 to confirm availability and was assured that the Tv will be delivered on Oct. 3.
On Thursday Oct. 2nd, I received another email stating the order will not be delivered until Oct. 16. I remained calm and called customer service and after a very long hold time I was able to speak with a representative and again after a long hold to check what is going on, she informed me that the order is now cancelled since the item is discontinued. I told the representative that I already lost 3 days of work due to the delivery dates changing and since the TV has to be accepted by somebody 18 years or older I needed to be home. I asked if it is unreasonable to ask for the same exact TV but 1 size bigger since the 60 inch is available and in stock (but without the ROKU stick) but unfortunately I was told it is not possible. I asked to speak with a supervisor but they are all busy but she asked for my phone number so they can call me back in 20 min.. I waited but did not get a back from the supervisor the same day.
I called again today, Friday, Oct. 3 and I was assisted by a nice lady who after explaining my situation was sincere with her apology. She told me that she will call me back so she can speak with a supervisor about my situation. I asked her too if it is unreasonable to ask for the same exact TV but next size bigger since the one I was sold is no longer available and I lost 3 days of work due to the 3 changes in delivery dates. She affirmed that it is fair but have no authority to make decissions but will relay the history of the order to her superior so they can make a proper resolution.
After about 15 minutes I got a call back and was told that since the bigger TV is priced at 799.00 they will give me a 50.00 dsicount for the trouble. I declined the offer since I feel that $50.00 dollars for getting the run around and missing 3 days of work is not proper compensation and is an insult to any customer. I thanked her for trying and informed her that I am aware that it is not her fault and it is management who made this decission.
I sincerely feel that I should have been given the next size TV for the same price of my original purchase and I should have been given a ROKU stick (which I did not ask for) for my unpleasant experience.
We are $150.00 apart from getting a resolution but management feels like it is the right thing to do for cases like these. Being a best buy customer for many years, spending many thousand of dollars, I am puzzled why best buy would treat any customer the way they treated me. Please explain the policy so I can have a better understanding. The $150.00 difference can easily be recopued from my next purchase. In my opinion, it is not a very smart business practice to lose a customer this way. Again, please explain the policy to me so I can understand better.

Hello romcarlos1,
While unforeseen complications can cause unexpected delays, it seems something went wrong at every turn. Misinformation and multiple missed appointments would frustrate me too, and I can only imagine this frustration turned into aggravation with the poor service you describe. After pulling up your account, I noticed that has been two weeks since your TV purchase, and I’m sorry for any inconvenience this may have caused. I appreciate you allowing me the opportunity to explain what should have happened.
When your delivery day arrives, you should receive a call from us to narrow down the time frame to a 4-hour window. This is done because our delivery agent’s schedule isn’t fully determined until the day of service as our customer’s needs may change prior to the delivery date. These routes are then best optimized to fit the appointments scheduled for the day. The particular television you wished to purchase is quite popular, however, and due to high demand, it’s currently on backorder in some areas of the country. This may explain why your delivery date was continuously pushed back unexpectedly, and why we needed to reschedule multiple times.
While in backordered status, however, an online order may be cancelled if you don’t wish to wait any longer and a different model may be purchase. Upon review of your order, I noticed that it was canceled upon your request. If you have since changed your mind and wish to wait for one to arrive, you may place a new order here.
It sounds like you wish to purchase a new TV entirely though, so I understand if you don’t wish to attempt a new order. While I cannot guarantee you a different outcome than the resolution already offered, I’d be glad to look into your case to see what other options may be available. Please know I have sent you a private message to collect further information from you. You may view this by logging into the forum and clicking on the envelope in the upper right-hand corner of the page.
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Deriving/ change the item category from handling unit

Hi SAP GURUS,
In vl01n I want to derive the item category based on the handling unit. Hnadling unit is derived from the payment terms.
Please let me know the required configuration or the development for this.
Thanks

i need ur help regarding the Sales order item category redetermination.
         we are having two item categories YNAE and YNAG and it contain schedule line categories CP and CB ( i.e for item category YNAE schedule line category is CP and
         for item category YNAG schedule line category is CB), for YNAG Purchase Requisition is automatically created becz of functional setting on save and it is working fine.
         For every line item in sales order line item level item category YNAE will be determined by default as per functional settings.
         Now my requirement is that, if sales order line item doesn't contain 100% confirmed quantity, than i needs to change the default line item category YNAE to YNAG
         which i am trying to do it in USEREXIT_PRICING_PREPARE_TKOMP becz in this exit i am getting the values in XVBAP and XVBEP and it is working fine .
         But schedule line category is not getting redetermined automatically what i mean is, if i change the item category to YNAG from YNAE in user exit corresponding schedule line category CB of YNAG is getting determined automatically at the schedule line level and if ichange the schedule line categories in XVBEP in exit USEREXIT_PRICING_PREPARE_TKOMP, changes are reflecting at the schedule line level but Purchase requisation is not getting created for schedule on SAVE and its delivary dates are also not getting determined properly. If press the option ATP check at the schedule line level than very things will getting corrected in the order.
i am using UPDKZ = U in both xvbap and xvbep for changes
I feel that i am not doing this in proper way, do u have any idea about how to redetermine item category. please let me know if u have any idea .
Regards,
Vaddepally Manoj

Change in Item category in Sales order

Hi,
We have one requirement to change the quantity in the Billing document
our requirement goes like this,
Order was created with 10 Qty and PGI also done with 10qty, But physically customer receives 9 qty and Billing done with 10qty.
Now customers will not accept for the Billing and Business has to change the quantity in the Billing without reversig PGI
As per the legal regulations, we cannot reverse the PGI and change the quantity in Billing
But as per the standard, we cannot change the ITEM category in the sales order once the subsequent document is created.
can you please let me know is there any solution to change the Item category in the sales order using User exit of any other way
regards,
santosh

Since I was handling similar scenarios quite frequently when I was in domain, from my experience, I can share the same.
It is known to customer also that billing cannot be changed once it is generated. Hence, the client can request the customer to either deduct the amount to that extent while releasing the payment against that billing document or the client can give one number extra or credit in the subsequent shipment. Any customer will accept for this.
Meanwhile, I also dont understand why you want to change the item category after billing and what you would like to achieve over this. If the above options is not acceptable to client, then the best approach would be generating a credit note straightaway against that billing document and set right the records.
thanks
G. Lakshmipathi

Is anyone else having problems with an iPhone 6 delivery date changing on them?

I sat up until 12:01am to pre order (2) iPhone 6's and (2) iPhone 6 +'s and they had a delivery date of 9/19 for both of the phones at the time I logged on to Verizon's preorder site. The system would not allow me to log in as an existing customer but it would allow me to order as a new customer. I kept trying to order new phones as an existing customer on two different computers and three different browsers without any luck. I finally decided to order them as a new customer and the order went right through the Verizon system without any problem. Two minutes later I received an email from Verizon requesting that I call them as soon as possible to complete the order. I called in and spoke to a rep that explained that I already was an existing customer and that I would need to use the "Existing Customer" preorder link. I explained the issues I was having and she said that I would still need to use that system when it was available. So I tried the existing customer link and it now let me through but the date for the iPhone 6 plus had slipped to 10/7 (It is now 1:30 am). I completed the transaction and it stated 9/19 delivery for iPhone 6 and 10/7 for the iPhone Plus. However once I received the email confirmation it stated that the delivery date for the phones was 10/7. I called Verizon customer service and stated my concern about the later delivery date for the iPhone 6 and they told me that the iPhone 6's would arrive on the 19th and the pluses would arrive on 10/7 so I did not change my order. This morning 9/19 8:00am I called in to inquire about my shipping confirmation numbers for the (2) iPhone 6's and the customer service rep (Robanya) told me that he would call me back at 1:00pm PST and give me the shipping confirmation numbers. He asked specifically which phone number he should call me back on and I gave him my cell number. After not receiving a call back from Robanya, I called Verizon customer service at 5:30pm and spoke Ryan James and he confirmed that the orders were placed on the 12th of Sept and that one system showed all of them due to be delivered 10/7. After insisting that Robanya that I spoke with earlier in the day said they were shipping today, Ryan got off the phone for 5-10 mins and then got back on and said that the iPhone 6's shipped yesterday on the 18th but he did not have a confirmation number. After pressing him that someone should have this confirmation number in Verizon he stated that the delivery dates were subject to change and that all the phones would probably ship on 10/7 and left it at that.
So after loosing sleep to pre order phones on Verizon, speaking with (3) different Verizon reps, I am rewarded by having my delivery date changed to 10/7 on my iPhone 6's which is the same delivery date they were quoting yesterday 9/18.
Did any one else have the same disappointing experience that I had?

Yes, pre-ordered iPhone 6 with a guaranteed delivery date of 19 September; took screen shots after the order just to have record of it.
Called Verizon 18 Sept because I hadn't received a tracking number yet, and was informed my phone would now ship 7 October. When I expressed that was different than what was promised and had proof, a manager came on the phone and confirmed that I should have a 19 Sept delivery date based on their records. She told me however she could not confirm when my order would ship.
19 Sept came and went with no phone delivery. I have tried calling Verizon, posting here, and posting on their FB page for customer service. Every rep I talked to (except for the first manager on 18 Sept) has been unable to admit that they mislabeled their product sales page, and mislead the customer. One rep told me the guaranteed delivery date was an "estimate"; when I asked her to show me on the website where it uses the term "estimate", she admitted it didn't communicate that, but still was unable to utter the words "we made a mistake".
VZW needs to take a 101 class in customer service and crises management; rule #1 is if you screw up, admit it! I know I am not going to get my iPhone as promised, but pretending like there is nothing wrong with that customer service experience is just making things worse. Not a single employee I have communicated with to date has attempted to do anything proactive to correct or mitigate the customer failure. I am truly amazed at how poorly VZW has been handling this to date; again (removed) happens with supply/demand, website errors, etc, but the failure to acknowledge how the screw up shafted a lot of (formally) loyal long time customers is criminal.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Purchase Order Statistical Delivery Date changed automatically

Hi,
In the purchase order, when I go to change the delivery date, the statistical delivery date changed automatically.
I do not want to change the statistical delivery date.
Is there any User Exit or BADI to validate this?
Please suggest the same.
Regards
Amol Khochare

Hi
Is the delivery date get copied to statistical delivery date ?
For validation, please check BADI - ME_PROCESS_PO_CUST and Method - PROCESS_ITEM
From the interface - IF_PURCHASE_ORDER_ITEM_MM use method GET_SCHEDULES and subsequently from the interface IF_PURCHASE_ORDER_SCHEDULE_MM use method - GET_DATA to get schedule line details.
Let us know, if it helps.

Multiple PO delivery date change

Hi All,
Some problem with the multiple PO delivery date change.
Always shows successfully udpated the delivery date.
When i check the PO,the delivery date is still the original date, remain no change.
How to resolve?
Thanks

Hi,
Try with mass Maintenance of PO MEMASSPO
Regards,
Uzair

Change billing item category

Dear Experts,
How to change billing item category in sap? We want to change SD Doc Item Category as M for order related billing document.
Regards
BK GAIKWAD

Hi,
So, you want to change from Delivery related billing to Order related billing.
In that case you doNOT directly ONLY change the billing item category. Follow the below -
1. Take your item category say ZTN3, in VOV7 change "Billing Relevance" to B (Relevant for Order related billing.....)
2. In your Sales Doc type (say Z1OR), in VOV8, field "Order - Related Biling" give = Billing Type (say Z1F2)
3. In "Assign item category" for Sales Doc type, Item cat gr. give ZTN3
4. In copy control, VTFA, for Z1OR | Z1F2, copy item category TAD and rename it as ZTN3 (if Z1OR | Z1F2 is NOT yet created then create that copying OR | F2)
5. Test - Create sales order in VA01
6. Create bill in VF01, give your sales order number and create bill

Change in item category and settlement of old sales order not possible

Hi
I have to settle sales orders in VA88 and transfer data to COPA. I want to do directly without result analysis. So, in the item category, I removed the result analysis key. And the settlement goes thru.
My issue is that there are orders in July 2010 which have to be settled, but it does not work since the changes in item category has happened this month in Aug 2010 and the July sales order are also invoiced.
Pl suggest a solution to settle the July sales order to COPA.
Thanks
kamala

Hi Kamala
I see only one possibility... The old sales order consists of some GL accounts posted in it which is not mapped in the allocation structure...
Alloc Str has 2 parts - i.e. One, it consists of a group of cost elements it has to handle and Two, it consists of the valid settlement receivers like PSG, CTR, etc
You say, this alloc str works well with new sales orders.... The 2nd part of alloc structure (i.e. valid receivers) applies equally to all sales orders.. But what can really differentiate the 2 sales orders is the cost elements posted on it...
I dont foresee any other posslbe reason
Regards
Ajay M

Delivery Date changed to past date while ATPing 2nd Line

Hello Gurus,
I posted a question a few days ago, but now that I found a new example i have more info of my problem.
So here is the scenario. (we are set up for back order)
Orders is created for 5000 units on 09.23.2008.
we do not have enough stock to ship all. we only have 3000
In our system or the way it is set up. line 1 shows 5000 with confirmed delivery 0,
So we do an ATP check and a second line is created with qty 3000, a MAD date of 10.01.2008 and
delivery date of 10.07.08. all is good up to here.
so we still have 2000 to ship and the mad date is not until later in December: 12.01.2008
so we go into line 3 and do an ATP check to see what promised delivery date will create.
the system says 12.07.2008, ok all is good up to here.
now if I SAVE this order, this is what happens.
Line one for 5000 disappears
Line 2 turns into Line 1 , but the delivery date changes from the actual date of 10.07.2008 to
09.23.2008.
Line 3 turns into Line 2 with the right date 12.07.2008.
Line 2 turning into one is the one with the Issue !
Are we doing something wrong ? is this a config problem ?
Any feedback appreciated.
thanks
JD

HI Mani,
yeah I agree with you about the lines, but the only concern is the dates, the original delivery date was for example march 7th for 5000, so we could not ship them all and we only shipped 3000 on April 7th, and we still had back order for 2000.
those 2000, lets say have a Mat Ava Date of Today, so If I do an ATP check, the system would create a delivery for maybe November 10th.
so far all is good, when I save the order in Va02, and the line 2 becomes line 1 and line 3 becomes line 2 ( which I am ok with )
the only thing that I think is strange is that the new line 1, the one that accounts for the 3000 shipped on April 7th, now has a delivery date of March 7th.
and that is not accurate, the requested delivery date was march 7th, but we shipped on April 7th, so why does the system override the actual date with the first date.
that is what I think it is strange and I am not sure how to fix it.
Let me know what you think and thanks in advance!
JD

Changing the item category in the order

Hi Experts,
According to my rek,
I need to change the item category based on a condition, for this For this in the order_save BADI I used the FM crm_order_maintain and passing the ct_input_fields as item_category and ct_orderadm_i.
But the values is not changing the order , do I need to pass any other import or chanage tables.
Thankn in Advance,
Praveen

Pls use the BADI CRM_ORDERADM_I_BADI. Wtire you condition and populate the field
cs_orderadm_i_badi-ITM_TYPE. Use the method CRM_ORDERADM_I_MERGE

Getting Delivery Date of an item on Purchase to appear in Sales Order form

Hi Experts
Can you tell me if and how it might be possible to get the future delivery date of an item on a purchase order to appear at the row level in Sales Orders for an item which is out of stock? I assume it will need some type of formatted search to pull the information out of the Purchase Order system or is there some standard SAP B1 functionality which I am not aware of?
Thanks
Jon

Hi
It is very difficult to get that date in sales order coz too many conditions involve in the querry.
Ashish Gupte

SO Delivery date change when item category is modified

Similar Messages

Maybe you are looking for