So I have been off of my 5s for about a month and when I tried to plug it in to charge it shows the red bar that its charging but the device never comes on. How can that be fixed?

My iphone says its charging but never actually boots up

Hi colbyfromennis,
Welcome to the Apple Support Communities!
Please read over the following articles for information on charging your iPhone.
Charge your iPhone and iPod touch - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Have a great day,
Joe

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Hi my name is Timothy and I have had my iPod Touch 4th Generation 32 GB for about 8 months and when I got it, it was fast but now i updated it to 6.1.6 and it goes really slow i have only used 6.8 GB of space on it and there is 21.7 GB left on it.

Hi my name is Timothy and I have had my iPod Touch 4th Generation 32 GB for about 8 months and when I got it, it was fast but now i updated it to 6.1.6 and it goes really slow i have only used 6.8 GB of space on it and there is 21.7 GB left on it.

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
The try
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I have had my I-Phone for about 13 months and when I did the upgrade I lost my wifi. Now I am paying data fees that are rediculous. Took it down to Telus where I got the plan and they basically said it is a huge problem but could not help me. What to do?

I have had my I-Phone for 13 months and then a month after my warranty expired the wifi button greyed out. Never had a problem before updating to the new 7.4
I am getting charged huge data charges due rto the phone using 3G. How do I fix this or do I have to get a new phone? If this is the case then I will go to a smart phone. My husband has no problems with his smart phone and is as user friendly as the i-phone.

Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling

I opened iphoto and the top bar says its open, but the program doesn't open on the screen. Can you please me?

This is super frustrating, and I'm afraid of losing my photos! Can someone please help me out! Also this is iPhoto '09 not '08.

Greetings,
Can you still go to the menus at the top and click on things or is the program unresponsive?
If the menus work then go to Window > Zoom.
If that doesn't help:
1.) Remove the following to the trash, restart the computer:
Your User > Library > Preferences > com.apple.iphoto (there may be more than one, remove them all)
Your User > Library > Caches > com.apple.iphoto and / or just iphoto
Cheers.

I have been listening to iTunes radio for a few months. All of a sudden, I don't get any sound when music is playing, however, if an ad comes on, I can hear that. Any suggestions?

I have been listening to iTunes radio for a few months. All of a sudden I cannot hear any music stations. I can hear the ads when they come on, but not the music. Any suggestions?

Both Firefox and IE have the same problem. The cursor instead of being a finger when pointing to a link is still an arrow. However I can click anywhere on the page and an ad will pop up. I have eliminated all unwanted bars in Firefox, I ran Malwarebytes until it came out clean. I also have AVG which had detected a few items on it's own. But when I get into Firefox I still have exactly the same problem. Now it will not let me download Browser Safeguard. Usually after one click the pointer returns to normal for a few screens. When I try to click to download Browser Safeguard it keeps bringing up different ads or it tries to get me to upgrade Firefox or some other browser helper program which I know are all BS tactics to get me to load their junk again. PLease help I'm an engineer and pretty good with PCs but this one has me beat at least so far.

I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my

I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my computer. How would I recognize this attempt and how can I prevent it? I also have Norton protection loaded on my computer (via Comcast). I am not sure if Norton can protect me if I select run. Do you have any suggestions?

Hi peterc,
By default, Reader updates occur automatically via the Reader app itself, and this is the most secure way to receive updates. While you can choose to update manually (by choosing Help > Check for Updates), you may not always get critical updates as they're released. See Automatic updates | Acrobat, Reader. If you receive an email about needing to update Reader, you should ignore it, as that is where the malicious updates can come from. Just make sure you're letting the updates happen from within Reader, either automatically or manually.
Best,
Sara

I am having trouble with resetting my ipad mini. I have been having it on reset for 2 hours already and its still on the same spot and not moving anywhere. How long does it usually take to restore settings?

Anyone having same issue as mines please help me put. I am having trouble with resetting my ipad mini. I have been having it on reset for 2 hours already and its still on the same spot and not moving anywhere. How long does it usually take to restore settings? And how can i exot put of ot from restoring anymore?

This is how you Reset - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Are you trying to do a Restore?
Restoring iOS software
http://support.apple.com/kb/ht1414
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?

I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?

This could be several things, but let's get the obvious ones out of the way, first:
1. Judging from your text, there's no problem with anything stuck in the mechanism; it's more an issue of no being to put in a disk. In other words, you're sure that there isn't a disk stuck in your MBP. (That happens a lot for all computers.)
2. Go to Applications/Utilities/Disk Utility, and repair the disk. This should take under 10 minutes.
3. Perform the procedure outlined here:
http://forums.macrumors.com/showthread.php?
4. After you're done, leave a message here as to the status of the repair.

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly???

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???

The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6).

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all. I have been searching every other day for over a month trying to find a fix in Windows Safari with n

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all.
I have been searching every other day for over a month trying to find a fix in Windows Safari with no joy. I want to resolve, not switch browsers. Please offer up a solution that only refreshes the Top Site thumbnails once a day or as some controlable interval. Started about two versions ago, now on ver 5.1.5. Windows 7 64bit.
Safari 5.1.5 for Win64 bit, Windows 7!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
the funny behaviour of the trackpad/cursor still persists. any suggestion???
thanks again

When using firefox on yahoo and opening my mail it says Not Found The requested URL /dc/launch was not found on this server. How can this be fixed?

when using firefox on yahoo and opening my mail it says Not Found The requested URL /dc/launch was not found on this server. How can this be fixed?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Please Help! I have been getting quick pop ups on my desktop screen and when I open Consol, here's what it says: 9/11/14 5:59:09.499 PM com.apple.launchd.peruser.501: (com.akamai.single-user-client[7490]) Bug: launchd_core_logic.c:4745 (26200):13

Please Help! I have been getting quick pop ups on my desktop screen and when I open Consol, here's what it says: 9/11/14 5:59:09.499 PM com.apple.launchd.peruser.501: (com.akamai.single-user-client[7490]) Bug: launchd_core_logic.c:4745 (26200):13

From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

I have not used my CS3 version for about 3-4 years. I tried to use it recently and I get a message about activation. Called the phone number recommended but no longer in use. How do I start using MY version I paid for? Using PC

I have not used my CS3 version for about 3-4 years. I tried to use it recently and I get a message about activation. Called the phone number recommended but no longer in use. How do I start using MY version I paid for? Using PC

Can you activate CS3. If you lost your serial you can retrieve it from Adobe.com. Sign in at Adobe.com the use this link https://www.adobe.com/account/my-products-services.html When your Adobe Product list is displayed click on your CS3 product your serial number should be displayed.

Is anyone else having the finish rub off of the keys on their macbook? I've had mine for about 6 months and several keys look like the finish is wearing through. I went to the local genius bar today and the techs said they'd never seen this before.

Is anyone else having the finish rub off of the keys on their macbook? I've had mine for about 6 months and several keys look like the finish is wearing through. I went to the local genius bar today and the techs said they'd never seen this before.

Some people have seen their aluminum uni-body discoloring due to body oils. Go figure.
Normally putting anything over the keys/aluminum will hurt heat disspation, but you may need to use keyboard covers.
Or save up $500/year for new keyboards.
Neither is supposed to be a sarcastic answer. Either one could end up being the solution.
Good luck with it.

2 days ago my FF3.6.3 started becoming extremely slow/delayed on EVERYTHING/ALL ACTIONS (I have been using 3.6.3 for a few months with NO problems, until 2 days ago). Scrolling going in delayed/slow 'waves' motion (not smooth & fast), Right-click box ver

2 days ago my FF3.6.3 started becoming extremely slow/delayed on EVERYTHING/ALL ACTIONS (I have been using 3.6.3 for a few months with NO problems, until 2 days ago). Scrolling going in delayed/slow/jerky 'waves' motion (not smooth & fast), Right-click box very delayed/hangs in coming up, Text typing lagging/intermittent, activity extremely slow/delayed when pointing mouse over anything, changing from tab to tap extremely slow. Bascially EVERYTHING has become sooo slow, delayed, lagging etc. I have tried ALL possible checks (extensions, add-ons, plug-ins, download history, cache, cookies) & viewed nearly ALL the FF help sites. Is this a sudden/recent bug?? It doesnt only happen with Facebook, but EVERY window I open!!
== This happened ==
Every time Firefox opened
== approx. 2 days ago

I've personally not seen this behaviour since Firefox version 2. It however re-appeared for me in 3.6.6 and 3.6.7 (current) and it's bloody awful. Makes everything I do take 50% longer ..... great for efficiency in the modern world.
This 3.6 branch is so riddle with flaws which seem never to be fixed. Each fix / update brings with it more problems ... worst of all I see version 4 is already in development but they cannot even get 3.6 right ??? WTF ????
Mozilla must stop chasing version numbers as has become the trend in the software world. Fix an existing version to perfection then start working on a new branch of the product.

So I have been off of my 5s for about a month and when I tried to plug it in to charge it shows the red bar that its charging but the device never comes on. How can that be fixed?

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