So I just purchased Lightroom 5 and put it on my desktop last week and my computer crashed. If I end up having to purchase a new PC, does this mean I also have to purchase Lightroom again because it is only allowed for 1 PC use?
This may seem like a silly question. But, I see on the insert that it says license is only good for 1 PC use. I am SO upset that my computer crashed, and thinking about wasting $128 makes that even more upsetting.
I'm not sure what "insert" you are talking about, but as said above a perpetual license is good for installation on two computers. If the old computer is still functional, you can either uninstall LR5 from it or consider a new computer as the second installation. If the old computer is not functional and will never be used again, then LR is not functional and this is equivalent to its having been uninstalled.
Similar Messages
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I just purchased several items for I-pad and the billing statement says billed to store credit. What does this mean ? I have a $20 i-tunes card how do I pay with this ? I'm an old **** and don't talk to anyone who plays with I-pad etc.
That means it should have used your iTunes card credit = store Credit.
You can check here...
View Purchase History...
Sign Into your Account... Click on your account name... Click on Account.... Purchase History
http://support.apple.com/kb/HT2727
If you have any problems...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have recently begun to use Pages and want to transfer a document between the iPad and my PC. I can transfer to the iPad, but not the other way, and am told I do not have sufficient 'privileges'. What does this mean? Also I can't use iCloud with Pages between the iPad and PC, although I purchased extra storage in order to do this.
If you have a PC, you don't have Pages on it. You can transfer Pages presentations to/from iCloud via http://www.icloud.com , however -- you just won't have an app on your PC to deal with Pages documents. Make sure that you have your iCloud account properly configured on your iPad.
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I have just purchased an iMac which has no CD Drive, when I downloaded my Elements 8 from my external drive onto my new iMac I just get Error Code 150.30 does this mean that I have no way of retrieving my existing software?
According to Adobe instructions installation files are not available for Elements 8?
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if a buddy's screename is faded (in the offline section), but a video icon is still next to the screename, and if you right click on the name "video chat" is an option, what does this mean? it is the only one on my whole list that has this.
Hi,
It could be some sort of "flagging" issue where either the AIM Servers have gone out of sync and you are getting two lots of info (There are about three or four servers involved with getting data to your Buddy list)
I can also see the possibility where you have a Contact in your Address Book who has two Screen Names.
You have one in one group and in another they appear to be Off Line. However iChat will still Link them and Show their Capabilities when you Right Click.
One way of checking this is to double click them to open a Text Chat Window.
At the top is the Recipients Bar (See View Menu when Text Chat is Open).
This gives you the option to chose a different Buddy Name if the contact has two (It offers To and From options if you both have Multiple Accounts).
Pic of an Old Chat to someone with Multiple "Names"
They have an @Mac.com name and Jabber ID (As it is an Old Chat the Jabber one is Off Line and their @mac.com name is currently "Away"
You can see I have a Google and three AIM Logins I could use to Speak to them.
9:48 PM Sunday; December 4, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My Iphone 4s is plugged in charging after it has fully died. Instead of the apple appearing and staying constant on the screen...the apple is blinking. What does this mean and how do I get the phone to charge/turn back on.
- Try:
iOS: Not responding or does not turn on
- Next try letting the battery fully drain. After charging for a least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store, it appears you have a hardware problem. -
I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document “Tina-19.jpg” could not be opened. Photoshop cannot open files in the “Adobe Photoshop JPEG file” format.
What does this mean? I have opened my photos in Adobe Photoshop for years and suddenly I get this message and can't open any of my picturesJoeLib wrote:
You type way faster than me Gene.
Well, not necessarily in this case.
According to the time stamp, Gene posted his answer a bit over three hours before you did, Joe.
Gene's post: Dec 29, 2014 5:54 PM
Joe's post: Dec 29, 2014 8:57 PM -
My sons iPhone 5 was stolen out of his blazer pocket while in a games lesson, this was last period and on return to get changed find that someone from his class had stolen his phone from his zipped pocket. Straight away I went onto the find my iPhone on my phone and it has been showing offline since the phone was stolen. The phone had a password set on it and I have notified the police, school and also our carrier. The phone has been offline now for 32 hours, would this mean they have been unable to access the phone and switched it off? Is it possible for the phone to be jail broken while this password has been set. I am most angry that this has happened and the changing rooms are always locked while the lessons take place, so this is someone within my sons class that has stolen the phone. Being a Friday And last lesson the phone is long gone now but I'm hoping with the security measures we have put in place with the pass code etc.... That they won't be able to unlock the phone to use it. The phone was only 2 days old as my son had only just upgraded :(
All you may infer is the device hasn't been turned on where it can connect to Wi-Fi.
The phone may be jailbroken if there is no lock passcode to prevent access. However, the phone can be completely erased and restored as new. In this case you will have no ability to locate it or prevent it from being jailbroken.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
Mac Air was left on power attached to a monitor overnight. In the morning there was a message that I had to turn it off by depressing the "on" key for over then seconds. I did this and it would not turn off. It is now emitting three short beeps followed by three long and three shorts ("SOS" in morse code). What does this mean?
http://support.apple.com/kb/HT2538
If what I read is correct, you will need to take your MBA to Apple to have its firmware restored.
I cannot explain why this happened. -
im updating an iphone4 and after a few minutes it shows an itunes icon with phone charger end pointing up what does this mean and what do i need to do
You are in recovery mode and need to restore in itunes on your computer.
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I cannot import my pictures and movies from a DVD - What does this mean when I get a computer message on my Mac -
"I photo cannot import your photos because there is not enough free space on the volume containing your I photo library"It means pretty much what it says - your HD is full.
This can arise because your HD is full - how big is your HD? How much free space on it?
Or it can be a mis-report due to to other issues.
Regards
TD -
My Ipod Nano just quit working in the middle of my using it. There is no battery icon of any kind. Does this just mean I need to have a new battery installed and if so, where?
Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you. Only they can tell you what is wrong with it after they examine same.
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Interval Since Last Panic Report: 1428492 sec
Panics Since Last Report: 16
Anonymous UUID: EFBEFC1B-F340-E5EA-010A-B85ECA0492DE
Sun Dec 30 20:22:28 2012
panic(cpu 1 caller 0xffffff7f897aeb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a8132000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff807ef9aac0 : 0xffffff800901d626
0xffffff807ef9ab30 : 0xffffff7f897aeb25
0xffffff807ef9abc0 : 0xffffff7f898a84b3
0xffffff807ef9ac20 : 0xffffff7f898a8527
0xffffff807ef9ac90 : 0xffffff7f89bbd853
0xffffff807ef9add0 : 0xffffff7f898ce659
0xffffff807ef9ae00 : 0xffffff7f897b88da
0xffffff807ef9aeb0 : 0xffffff7f897b3fac
0xffffff807ef9b0a0 : 0xffffff7f897b51d8
0xffffff807ef9b170 : 0xffffff7f8a8072a1
0xffffff807ef9b2f0 : 0xffffff7f8a8045d7
0xffffff807ef9b370 : 0xffffff7f8a80520a
0xffffff807ef9b400 : 0xffffff7f8a805973
0xffffff807ef9b530 : 0xffffff7f8a806428
0xffffff807ef9b640 : 0xffffff7f8a8249de
0xffffff807ef9b680 : 0xffffff7f8a825be2
0xffffff807ef9b930 : 0xffffff7f8a8388f4
0xffffff807ef9baa0 : 0xffffff7f8a839240
0xffffff807ef9bae0 : 0xffffff7f8a839db6
0xffffff807ef9bb20 : 0xffffff7f8a82ef20
0xffffff807ef9bb50 : 0xffffff7f8a81128f
0xffffff807ef9bba0 : 0xffffff80094665b3
0xffffff807ef9bbc0 : 0xffffff800946718d
0xffffff807ef9bc20 : 0xffffff8009464b8f
0xffffff807ef9bd70 : 0xffffff80090981e1
0xffffff807ef9be80 : 0xffffff8009020aed
0xffffff807ef9beb0 : 0xffffff8009010448
0xffffff807ef9bf00 : 0xffffff800901961b
0xffffff807ef9bf70 : 0xffffff80090a5b16
0xffffff807ef9bfb0 : 0xffffff80090ced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f89747 000->0xffffff7f89a49fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f896b5000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f89733000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f896f0000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 9a57000->0xffffff7f89d79fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f897 47000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f896b5000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8a7ce000 ->0xffffff7f8a890fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f897 47000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f89733000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f896b5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f896f0000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000008e00000
Kernel text base: 0xffffff8009000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 148726150618
last loaded kext at 45173875780: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8b059000, size 36864)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0You don't say what type of Mac you are using. Does this article
http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US
apply to you?
If not, see this article
http://support.apple.com/kb/HT1379
and try a reset of your NVRAM. I see "NVRM read error" in your error listing near the top ...
If that doesn't help, try the Apple Hardware Test, which is on your original DVD that came with the Mac or can be run from the Recovery Disk (for a newer Mac).
Before taking your Mac in for service if none of the above works, try booting into safe mode to see if that helps. If it works ok in safe mode, you may have some incompatible software installed. -
I am installing Windows 7 and I get an error message: "Your disk could not be partitioned. An error ocurred while partitioning the disk". I was using a Windows & Home Premium OEM Software that I purchased from Microsoft. I was given to Windows 100GB to use for Quickbooks pro, Payroll and Publisher. I have the Macbook Pro model No: MD102LL/A. Does anyone knows what happenned or can advice me in what to do? Please help!!!
amarilysfl wrote:
"Your disk could not be partitioned. An error occurred while partitioning the disk".
https://www.apple.com/support/bootcamp/
If you were using Apple's BootCamp and received this message, quit it and open Disk Uility in your Applicaitons/Utilities folder.
Select the Macintosh HD partition on the left and select Erase and Erase Free Space > Zero option and let it complete (important) this will check the spare space for bad sectors that can cause issues formatting partitions.
Once it's completed, try creating a partiton again in BootCamp.
If that doesn't work, then hold command option r keys down while connected to a fast internet connection, Internet Recovery should load (spinning globe) and then in that Disk Utility, select your entire internal drive and click > First Aid > Repair Disk and Permissions.
reboot and attempt Bootcamp again.
If you still get a error, it might be that you have OS X data on the bottom area where BootCamp partition needs to go. This would occur if you had the drive or computer for a long time or wrote a large amount of files to the drive and nearly filling it up and then reduced some, but it left traces in the area BootCamp needs to go.
To fix this
BootCamp: "This disc can not be partitioned/impossible to move files."
How to safely defrag a Mac's hard drive -
HT204053 I run osx 10.5.8 does this mean I cannot have a Mac mail address.....??
I have a very old mac, serves me well and have no desire to change. I am running on my last updgrade 10.5.8 (not intel)
this mean I cannot go to icoud but and does it also mean I cannot have a mac mail account.
thank you
vivIf you have MobileMe, you can use a me email. If not, you need OS X Lion to use iCloud
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