So my issue with Verizon scamming myself and my 83 year old dad...

...Got taken out of the public forum - guess Verizon doesn't want to address such gross errors on their part in a public forum, and it was "escalated."  FWIW, I was also censored from replying to the last post in that thread - all I could do is click it as "solved." So I now have to go and check my messages, and wait for responses.  There was one response, and then nothing.  I can't waste DAY AFTER DAY checking to see if Verizon responded.  The issue is simple - Verizon keeps trying to bill us for an account we don't have and can't identify (and neither can they).  But they were more than willing to harass my very elderly dad until he paid them for an account that has nothing to do with us. What kind of ludicrous company does this to their customers?  Rapes them for money for mystery accounts, then pretends it can't find anything? Shame on you, Verizon.  Let's see if this gets censored, too.  I'm betting, "Yes."  I want this solved NOW!

Hi AlexLTD,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
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