Software needs on BI CRM BCM

What BI Content requires for SAP CRM and BCM . BCM is intergates with CRM and BI would extract data from CRM .
Or is that other scenario to extract data into BI
What are the software /BI contents needs  in BI perspective.
Any thoughts will be appreciated.
Thanks

Hello Kumar,
SAP BCM reporting data is stored into a datawarehouse database in SAP BCM. This is a standard SQL database. There is a BOBJ Universe available that gives direct access to all standard default reports in SAP BCM and enables building custom SAP BCM reports with BOBJ.
With MS Reporting Services, the same reporting data in SAP BCM datawarehouse database is processed and aggregated further and is stored in OLAP cubes. Those are readable by MS Reporting Services and other BI software.
Finally, there is also an interface that feeds SAP BCM reporting data via the SAPphone RFC interface into SAP CRM and further to SAP NetWeaver BW.
All of the above can be used as a data repository for BI.
Kind Regards,
Tomi

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