Software that prevents key combinations from working

Under OSX 10.4.7 the key combination "shift + l" does not produce "L" on my iMac. Everything else seems fine including lower case L. If I start the iMac from the OS software installation disk (OSX 10.4.4) or startup in Windows XP using Boot Camp or start OSX in "safe mode" then "shift + l" does produce "L".
Also, I have an eMac (also OSX 10.4.7) for which the key combination "shift + /" does not produce "?". If I startup in "safe mode", "shift + /" does produce "?".
I have never installed any software for setting "hotkeys". How do I identify what software on my hard drives is preventing these key combinations from working?
iMac Intel   Mac OS X (10.4.7)   regular Apple keyboard

Sorry about posting in "iMac G5". I have no idea how I failed to get it in the Intel iMac forum.
I used the "Activity Monitor" utility to see what was different between "safe mode" and my regular startup. I noticed that the "Speech synthesis server" was one difference. I found the "Speak selected text when the key is pressed" option in the preferences pane for "Speech". That was the problem.
It would be nice if there was a warning message that said, "You will not be able to type '?' if you assign that key combination to Speech."

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