Software update conflict

I downloaded new OSX software update on Friday. Security update, and Java update.
Now my computer will not recognize my HP Scanjet scanner. Photoshop will not recognize it. The HP software freezes.
I've reinstalled the HP software and updates, no luck.
Any ideas how to regain scanning capabilities?

Check for a preference file in your user ~/Library/Preferences folder. I don't have an HP scanner, but there may be something left there that doesn't get updated. As a matter of fact, there could be lots of stuff around the computer that the installer may not replace. If it has an Uninstall function, try that--although the installers normally don't remove a preference file for some reason.
If not uninstaller, try finding all references to your hp scanner and remove them, then reinstall. Sometimes the installers leave a log file that you can use to find all of the parts.

Similar Messages

Software updates lead to nearly 10,000 "conflicting" calendar items

I installed the following software updates on Sept. 17: Mac OS X Update 10.5.5, Digital Camera Raw Compatibility Upd 2.2, Remote Desktop Client Update 3.2.2 and Front Row Update 2.1.6.
Ever since then, Conflict Resolver (iSync 3.0.2) keeps popping up with an increasing number of "conflicts" between my iCal (3.0.5) and Entourage 2008 for the Mac (12.1.2 (080729)) calendars. I never saw Conflict Resolver before I installed the above updates. Now I see it all the time. I've got almost 10,000 "conflicts."
I use iSync to sync my iPhone (not a G3).
I haven't run Conflict Resolver yet. I just keep telling it that I'll deal with this later. But I have been deleting duplicates that started showing up in Entourage. It seems that this ends up deleting the whole item, not just the seeming duplicate.
Has anyone had this problem? What can I do about it?
Thank you.

{quote}That's too bad , it seems it wouldn't be that hard to implement it.{quote}
I'm sure it's not. Other third party developers are doing it. I think Apple is just leaving it up the third party developers for now. I use Bento for the Mac and iPhone and they showed screen shots of the iCal to do's database so I purchased it. Funny thing is the iCal Bento database is the only one that they don't allow you to sync to your iPhone/Touch. So someone at Apple is ****-bent on keeping the to do lists from happening.
Anyway if you're willing to buy an app to sync with iCal they have some pretty good ones. Macworld reviewed some of them and I went with 2Do.
http://www.macworld.com/article/145671/2010/01/iphonetasksync.html

Since installing new software update, my iphone 4S no longer is recognized by itunes

I installed the new software update to my Windows PC and my iphone and now my iphone 4s is no longer recognized by itunes and I cannot sync. I already attempted unintalling itunes and reinstalling it - it didn't work.

Hello KatieJean123,
It sounds like your phone is not recognzied in iTunes anymore. I recommend the troubleshooting steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting to be done:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
If the issue persists, try uninstalling iTunes and its associated apps with either of these two articles depending on your operating system version and its associated softwares:
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the best,
Sterling

Software update and iLife help not working in Admin account

For the last few weeks (maybe since iLife 11 was installed) software update and iLife help has quit working on the single administration account on my iMac. All works fine on the secondary accounts.
If I try to use software update it says everything is up to date, even though I know there are updates available that can be seen if checking from a different account on the machine. In iLife, if I try to access the help files it tells me I need to download them. I click to download and after a few seconds it takes me back to the front help page and I then go through the entire process again but the help download never happens. On secondary accounts the help files work no problem.
I've tried many of the tips for deleting helpfile plists, but nothing seems to work for me.
Can any kind person list for me everything I should look to delete or move in the account to get these things working again?
It would be much appreciated!

Since the issue is specific to your original user account, you can proceed in two ways. One is to log into your new account, make a list of the preference files (plists) located in /username/Library/Preferences/, including any in the ByHost subfolder, log back into the original account, move everything on that other account's list from the original account's Preferences folder into a newly created folder on the Desktop, log out and back in, and see if the problem goes away. If so, you can copy the ones in the Desktop folder (one at time) back into /Preferences/, restart, and see if the problem returns. If so, you've identified the corrupt/conflicting one. Continue with all of them until isolating the bad ones. That'll save you the trouble of resetting preferences.
The second way is much more detailed and I'll not burden you with the steps unless the above doesn't fix the issue.

Phone not working after software update!!

i dont know if anyone could help me but i recently done a software update for my blackberry torch 9800 and after it upddated it hasnt been the same the screen isnt the same some of my icons are missing and nothing is right and i done a software downgrade to see if that would help and it didnt make any difference and i have removed the battery several times but it does not seem to be working and i do not know what to do! so if there someone who might be able to help me i would be very greatful.

Hi and Welcome to the Community!
Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HELP ASAP! Crashes after Software Update Failure.

Last night, used Software Update on iMac to update to Safari 5.0.4, Mac OSX 10.6.7 (OS is now 10.6.6), Java for 10.6 Update 4 and iTunes 10.2.1. It took a long time to Update--about 30-45 minutes--was at "putting things in their place" (or whatever) stage, then Update unsuccessful. Tried again this morning but only updated Mac OSX. Same thing happened.
Safari works, Word works but Pages does not. Also get WebKit and Flash plugin fail messages. Computer is very slow.
Ran Disk Repair from Application-->Utilities. Must Repair Disk. Started up from install disk, ran Disk Repair, got "Invalid Node Structure/1 volume could not be repaired because of an error" message.
Restarted on OSX 10.6.6 and did Hardware Test: No Problems. Shut down and Restarted on 10.6.6. Restarted a few more times just for good measure. Same thing happening.
Big project due for work tomorrow--of course everything is in Pages.
I have a WD Passport External back-up which I've never had to access. Can I get my Pages files to at least print out from the back-up?
What do I need to do to fix Invalid Node Structure? Please, please HELP!

I have a WD Passport Back up and it auto backs up every 30 - 60 minutes (can't remember what I set it at). I have Time Machine but haven't turned it on because I thought it might conflict with the Passport. I just tried to open the Passport and now it, too, is crashing.
Would turning on Time Machine mess things up if Passport is still working?
I did figure out a few ways to retrieve content from Pages. Attach the file to an email and mail it to someone who also has Pages. (My husband does but I think it's a diff. version because he can't ever open pages files I email to him.) The other way is to highlight the file in the folder, go to Finder-->File-->Quick Look. It will open a window with a readable version of the file, however you can't do much else with it--like print it. I took a screen capture of my file and then printed it out. Eureka!
But my computer is still screwed.
Thanks for all of your help! Let me know about turning Time Machine on.

Software update for iTunes gives an error. Please help.

It gives an error while performing a software update to iTunes 12.0.1
Error as seen below:
The update “iTunes” can’t be installed.
An unexpected error occurred.
My current iTunes version from About iTunes is 11.4(18) 64 bit
I saw few of them posting their install.log from console which I am putting for reference. Please help to update the version.
Marker - Dec 17, 2014 11:43:08 AM
Dec 17 11:45:36 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:45:37 Mihirs-MacBook-Pro diskmanagementd[769]: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x107a39c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
Dec 17 11:45:38 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x107a39ae0=disk0s3=Recovery HD
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7f9903006430
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
Dec 17 11:45:39 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7f9901419cb0
Dec 17 11:45:40 Mihirs-MacBook-Pro diskmanagementd[769]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
Dec 17 11:45:40 Mihirs-MacBook-Pro diskmanagementd[769]: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
     ProductBuildVersion = 11D2001;
     ProductCopyright = "1983-2012 Apple Inc.";
     ProductName = "Mac OS X";
     ProductUserVisibleVersion = "10.7.3";
     ProductVersion = "10.7.3";
Dec 17 11:45:48 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: Firmware is up to date.
Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: model = MacBookPro8,1
Dec 17 11:45:52 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
Dec 17 11:46:01: --- last message repeated 4 times ---
Dec 17 11:46:01 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
Dec 17 11:46:01 Mihirs-MacBook-Pro Software Update[764]: Releasing Lock: 501, 754, 0
Dec 17 11:46:27 Mihirs-MacBook-Pro Software Update[754]: Calculated need 1870.195 MB; 317806.137 MB free; 317806.137 MB available with MTM reclaim
Dec 17 11:46:27 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: ----- Begin install -----
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: request=PKInstallRequest <5 packages, destination=/>
Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: packages=(
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg>",
     "PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg>"
Dec 17 11:48:00 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesX (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesAccess (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreFP (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreADI (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.MobileDevice (prefix path=/)
Dec 17 11:48:05 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:28 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:29 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:30 Mihirs-MacBook-Pro installd[760]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:16 Mihirs-MacBook-Pro installd[760]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:26 Mihirs-MacBook-Pro installd[760]: PackageKit: Executing script "preinstall" in /private/tmp/PKInstallSandbox.3wcfFc/Scripts/com.apple.pkg.iTunesX.ClCbhl
Dec 17 11:49:37 Mihirs-MacBook-Pro installd[760]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “iTunesX.pkg”." UserInfo=0x7f9a026b5130 {NSFilePath=preinstall, NSURL=file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg, PKInstallPackageIdentifier=com.apple.pkg.iTunesX, NSLocalizedDescription=An error occurred while running scripts from the package “iTunesX.pkg”.} {
     NSFilePath = preinstall;
     NSLocalizedDescription = "An error occurred while running scripts from the package \U201ciTunesX.pkg\U201d.";
     NSURL = "file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg";
     PKInstallPackageIdentifier = "com.apple.pkg.iTunesX";
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[764]: Releasing Lock: 501, 754, 0
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[754]: Error: An error occurred while running scripts from the package “iTunesX.pkg”. (PKInstallErrorDomain code 112)
I also tried suggestions provided in other forum: Troubleshooting iTunes installation on Mac OS X - Apple Support
I downloaded dmg file from thelink provided and followed the steps. It still gives an error.
Error as below:
The installation failed.
The install encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Please help.
Please help to get iTunes install.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Epson printer software update 2.11 crashing my computer!

Hi there
Thanks in advance for the help. I have been trying for a few days to download and install the latest software update called "epson printer software update 2.11"
It will not finish installing and ends up crashing my computer. I have OS 10.7.4.
Additionally my Epson Stylus NX420 will not print from my computer. I get an unknown error message. The printer does work however. I can make copies and scan. The Network diagnostics from the printer states that there are no issues.
Any ideas?

I had the same problem and after untold hours working with Apple & Epson we got to the problem with the Apple software update 2.14. I was told I had to decide if I wanted my 9900 to work or my office printer (Workforce 610) to work. I was incredulous that I would be forced to make this choice but of course chose to get my 9900 back up and running. This fix was given to me 3 weeks ago tomorrow and we still no resolution from Apple / Epson? Are you kidding me? I am considering throwing my Epson 610 in the trash and buying another brand of office printer so I will have no conflict with my 9900. Seems like a pretty stupid solution I must admit.
I called Epson back again on Friday and got a horrible run-around. The guy from the Pro Graphics group (techs for the professional series printers) insisited I needed to talk to the consumer printers group. Once I got to them it was clear they had no clue about this issue. I left the phone totally frustrated and angry. I ended up emailing a very capable guy from the Pro Graphics group I had worked with 3 weeks ago and he was nice enough to reply. The answer however was there is still no fix to the Apple update. At t his point I am not sure how to know if the update has been fixed. The message I get from Epson is just keep checking back. The problem is that it seems few at Epson are aware of the problem so you have to go through a long explanation only to hope you find someone that is aware.
Nothing like running a printing company and telling your customers you cannot print their invoice because your printer doesn't work! Thanks Apple for the quick fix on this!

Why distribute Software Update Packages to DP's?

I recently integrated WSUS with SCCM 2012 and deployed my first update package, I distributed it to our DP's at each of our facilities and then deployed the package. I am seeing results but it looks like all my clients are going directly to the Active
SUP for the updates instead of grabbing them from their DP's (which is causing my admins to flip over bandwidth usage). If the clients can only grab the updates from the SUP itself what is the point of distributing the software update package to them?
Is this things running as intended or should they be looking to their DP's for this? I have already investigated the option of setting up secondary sites and creating downstream SUP's but I am seeing conflicting forum posts mentioning that the DP's should
handle to update downloads so I don't want to commit to reorganizing our SCCM infrastructure when there is a simpler solution to this.

Yes the SUP was previously the Upstream server for our stand alone WSUS environment, when we integrated WSUS with SCCM we cleared the GPO directing PC's where to get updates from so that it would not interfere with the default client policies I have set.
Interesting point about the DP on the SUP, it does have a DP role assigned as it was the DP for our corporate office. I know the boundaries are configured correctly because my software packages are downloaded by the clients from their local DP's, I even double
checked this to make sure they were not assigned to this DP for some reason. We have the CAS set as the fallback point as well so I don't think that is why either. Our CAS has a DP role and could serve as this for our corporate office, would it be worth a
shot to clear the DP role from the SUP server and see if this reassigns the WUA managed server for the clients?
<![LOG[Enabling WUA Managed server policy to use server: http://NAME OF SUP.DOMAIN.LOCAL:8530]LOG]!><time="08:36:20.522+360" date="02-26-2014" component="WUAHandler" context="" type="1" thread="3924" file="sourcemanager.cpp:938">
That is an excerpt from the WUAHandler.log on one of the clients at a one of our facilities, would this be the correct place to see where it is downloading the update from? My network admin originally tipped me off to this when he was noticing high bandwidth
utilization from our facilities and traced the packets out to our SUP. I edited out the name of the SUP but I know this is the assigned SUP for my Primary site.

Software Update broken in 10.4.8

As soon as I install the latest version of OSX and update it to the latest version, this happens:
2006-10-23 13:13:09.753 System Preferences[196] scan:didFailWithError: NSError "timed out" Domain=NSURLErrorDomain Code=-1001 UserInfo={
NSErrorFailingURLKey = http://swscan.apple.com/content/catalogs/index-1.sucatalog;
NSErrorFailingURLStringKey = "http://swscan.apple.com/content/catalogs/index-1.sucatalog";
NSLocalizedDescription = "timed out";
Software update gets a -1000 something error and is unable to connect to the update site for some odd reason. This is from a fresh archive installing from disc. Also aftert the update safari seems to have issues too.

Im having problems too: Run loads of check's and been in touch with apple support Asia... Not much help unfortunately, My internet connection is Via my Airport network , Software Update works fine with a G4 laptop I have running 10.3.9, but with all the same settings for network etc.. MacBook Pro doesn't want to know....
For confirmation of the problem being 10.4 (8)... I put a clean instal of 10.4.(8) from another Tiger Disk onto an old G3 ibook...
Same configuration as the other two Mac's.... and... YES same problem .. Software Update no working.
Used Console to log, and got this:
===== Thursday, October 26, 2006 4:55:09 PM Asia/Bangkok =====
2006-10-26 17:12:05.606 Software Update[475] loader:didFailWithError:NSError "XML parser error:
Encountered unexpected EOF
Old-style plist parser error:
Malformed data byte group at line 1; invalid hex
" Domain=SUCatalogLoader Code=0 UserInfo={
NSLocalizedDescription = "XML parser error:\n\tEncountered unexpected EOF\nOld-style plist parser error:\n\tMalformed data byte group at line 1; invalid hex\n";
NSURL = http://swscan.apple.com/content/catalogs/index-1.sucatalog;
Get the same sort of log message from the MacBook Pro...
Next step for me Is to try another Network for a connection... see what happens
My gut feeling is its some kind of conflict between 10.4.8 and the set up I have in Airport Extreme and or my provider.
Sorry not much help, but at least you know its not just you...
MacBook Pro Mac OS X (10.4.8)
MacBook Pro Mac OS X (10.4.8)
MacBook Pro Mac OS X (10.4.8)

Software Update Version 7.1.0 Bundle 1133

Hello,
I have a message asking me to Install the Version 7.1.0 Bundle 1133 software update. Priority: Critical. 95.4MB. It says it will take 2 hours with no phone use. That's fine, so I've clicked it to do it's thing, and nothing really happens, apart from it "Verifying update..." and occasionally the little clock face pops up on top of it. Then my phone just goes dark and restarts. On restartating it displays the following message "Uncaught exception: no application instance".
My mobile is not plugged into my laptop during this process.
I have deleted applications like facebook and whatsapp from my phone to give it more MBs of space.
What am I doing wrong? Why won't it work?
Thanks.

Hi and Welcome to the Community!
If you can stop this, then I recommend stopping it immediately. Wireless/OTA updates take an on-device backup of your data from which they restore after the update succeeds. But, if anything goes wrong with the update, that backup file is lost forever. Hence, I always recommend NOT doing wireless updates but doing tethered updates instead. (Plus, the OTA updates eat into your data plan...)
At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for each model. Please use those as reference as you proceed.
You must, of course, first have installed to your PC the RIM Desktop Software:
http://us.blackberry.com/apps-software/desktop/?lid=us:bboftwareesktopSoftware&lpos=us:bboftware
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Plese Help. Me have FAT32 USB, ISO. Boot camp:Can't install Windows Support Software because the Software Update Server "(null)" can't be found. It asks me to network Diagonostics, but internet ok. Plese Help

Plese Help. Me have FAT 32 USB, ISO, Boot cam say can't install windows support software because the software update server "(null)" can't be found.
I know there are many other threads, but I guess I couldn't find clear answer to this problem. Is that the Apple's server problem or just me?
I'm trying to install Windows7 via Bootcamp, with FAT 32 formated USB with ISO, on Macbook air 2012.
Thanks!

The problem is the encryption and how your notebook handles it rather than a Time Capsule problem. I had similar problems until I updated the WLAN drivers on my IBM T41.
The way I convinced myself it wasn't an Apple problem was to connect my IBM T41, via ethernet, to my AEBSn. I was able to connect to internet so I knew it was a conflict between my wireless card and the AEBSn.
I am now using the WPA2 encryption for the AEBS without issue and connecting many different types of hardware; three iPod Touches, two MSI Wind Netbooks (Win XP SP3), one IBM T41 (Win XP SP2) wirelessly and both my 20" iMac and Dell 8250 Win XP (SP2) by ethernet
The MSI Winds are brand new and they would connect to the AEBSn but couldn't get an IP address from the internet (Limited or No Connectivity error message). The AEBSn was using WEP encryption. After doing a little research I found that WEP was a very common cause of this error message so I switched the AEBSn to WPA2 and everything works fine now.
Don't assume that because you can't connect via OPEN it isn't a encryption issue because my Winds wouldn't connect that way either...it wasn't until I changed to the WPA2 Personal that they connected.
You may also need to change the program that handles the WLAN connection, sometimes Windows handles it better but for the newest addition to our household, the MSI Winds, I am using the Realtek utility that matches the WLAN card and everything is hunky dory...
Finally sometimes firewalls will prevent getting the IP address...doesn't happen often but it has happened to me so I would double-check that by turning off the Windows Firewall and just verify that it isn't the firewall (that's never been a problem with my Apple AEBSn but it was a problem with an older Dlink g model).

Software update items do not display

Hello. I have a PowerBook G4 (10.5.8) that is still in service. When Software Update runs, it shows the notification that "New software is available for your computer," but there are no items in the display window. I have tried restarting, logging in/out, etc. thanks.

Hi. You might want to do a repair permissions, and if that doesn't work, try rebooting from the installation disk and do a repair disk and repair permission from that on your drive. You might end up having to do an "archive" re-installation of Leopard if the above doesn't help.
I have had a similar problem when there was a hardware malfunction but usually it's a software problem. Have you installed any new software lately? There also might be a software conflict going on. In which case try uninstalling whatever you've installed. Search your preferences in Library and make sure all preferences regarding that particular software have been removed. Restart and try to update again.

Latest software update is causing the dock process to use an abnormally high amount of system resources- what's going on?

After I installed the latest software update (updates that prepare some apps to run on OSX Lion), I'm noticing that the dock process is using 100% of my CPU when idle. This is causing my battery life to be 30 min at best. What's going on?

There is a conflict with Parallels and the latest update that causes this. Update Parallels to the latest version and it will fix this.
Regards,
Captfred
http://kb.parallels.com/en/111541

Re: ProKit 7.0 Software Update

Except for iPhoto, I own none of the applications affected by the May release of the Apple ProKit 7.0 Software Update. I am familiar with the Ignore Update option and choose to do so with this particular release. But day after day, the same update continues to appear and obviously the "ignore" option is not being recognized. Is anyone else experiencing this issue and is there a solution I am overlooking?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Software update conflict

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