Software Update fails

Hi Everyone
Software update suddenly has a problem. When downloading and installing the latest updates - in this case Garageband and Java - the installer hits an error during the 'writing files' stage. This is the error:
None of the checked updates could be installed:
The Installer could not install some files in “/”. Contact the software manufacturer for assistance.
After clearing that message I get 'Software Update: An error occurred during installation' And then software update shows the items with a red exclamation mark next to them.
I have deleted the ..softwareupdate.preferences.plist as well as the /library/updates one, repaired permissions and restarted the computer but no change. Any ideas?
Thanks,
Rod

Hi Rod,
Try using the standalone installers instead of using Software Update and see if that works.
Here's the one for the Java update: http://www.apple.com/downloads/macosx/apple/application_updates/javaformacosx105 update3.html
And Security Update 2009-001 (Leopard) is here: http://support.apple.com/downloads/SecurityUpdate_2009_001__Leopard
Garage Band Updates: http://support.apple.com/downloads/#garageband
Also, make certain you have plenty of available disk space for the updates.
Right or control click the MacintoshHD icon on your Desktop, then click: Get Info. In the Get Info window, click the discovery triangle so it's facing down. You will see; Capacity and Available Make sure you have 10% available disk space, 15% is better.
Carolyn

Similar Messages

  • When I click on Firefox it opens with a box that says "Foxfire is installing your updates and will start in a few moments-. " then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle) The update could not be install

    When I click on Firefox the first time it says "Foxfire is installing your updates and will start in a few moments…. (with a green bar)" then it says "Software Update Failed (in blue) with an exclamation mark inside a yellow triangle)
    The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." When I click the ok, Firefox opens up. If I open another Firefox window with the previous one still running, it doesn't give me any of these messages, it just opens normally.
    == This happened ==
    Every time Firefox opened

    If you can't install on top of the current installation then you need to delete or rename the current Firefox program folder to do a clean install.
    It is possible that your security software is using or locking files, so you can try to temporarily disable that software during the installation.

  • Still getting "Software Update Failed" when attempting to download iOS 7 on iPhone 4S.

    I've tried countless times now to download iOS 7 on my 4S which is currently running iOS 6.1.3. It downloads completely then in the "Preparing Update..." stage it gives me an error box saying "Software Update Failed. An error occurred downloading iOS 7.0." The same thing happens every time, I've rebooted and reset my pone several times as well as logging in an out of my Apple ID all with no success. It's not like it takes an unusual amount of time downloading or anything, and once it finishes downloading it shows less storage in the "About" section in "Settings" but goes back to where it was once it gives the error message. Just a note, I was able to download iOS 7 on my iPad 3 the day the software was released without a long waiting period or any hassle. I appreciate any input. Thank you.

    Thanks for the response. I have 16.5 GB of available space at the moment. I've tried it connected to a wall charger and connected to my wifi, my schools wifi, and my gyms wifi all with no success. I have not tried it from iTunes but after posting this question a few suggestioned discussions came up, one of which recommended backing up to iCloud or iTune and then performing a complete restore. I'm in the process of doing that now, whether it works or doesn't work I will get back to either way. Thanks again.

  • Software Update Failed An error occurred downloading iOS 7.0

    I can't seem to update my iPad mini.  Looks like the release of iOS 7 just came out and it's not letting me update.  I keep getting a message "Software Update Failed An error occurred downloading iOS 7.0".
    Can anyone from apple tell me why I'm getting this message?  And how to resolve it.
    Thanks for any help.

    The entire planet Earth is trying to download the same thing at the same time.
    Give it some time.   

  • I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed..I need some support pls!!

    The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
    I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
    My iPhone specs
    Version : 7.0.6 (11B651)
    Model : MD235AE/A

    Did it work for you with iTunes?
    I have the same problem with my iPad mini. I have done almost all updates of my iOS devices OTA.
    I never update issues before.
    Also iPad 2 and iPhone 5 just worked fine.
    Only now my iPad mini struggles with the update. Did a factory reset too.
    And now have iOS 7.0.2 (11A501) on an iPad Model MD543FD/A.
    World prefer OTA instead of iTunes.
    Thank you for any help.

  • I've been trying for 2 weeks to update my iPhone 4S (7.0.6) to iOS 7.1 OTA but it fails all the time...telling me software update failed An error occurred downloading iOS 7.1. ..I need some support pls!!

    The problem occurres after the downloading is complete and when its in "Preparing Update" procedure and specfically in its last progress (near the end). Suddenly a message pop ups saying that "Software Update Failed" \n "An error occured downloading iOS 7.1."
    I've restarted the update process for the 20 th time!!! and reset my iphone twice to factory settings, but still nothing change, same error occures...
    My iPhone specs
    Version : 7.0.6 (11B651)
    Model : MD235AE/A

    Try updating by using iTunes via a computer.

  • Software Update Failed: An error occurred whilst downloading iOS 7.0."

    Tried three times and three HOURS later, ON eACH Occassion!!: 
    "Software Update Failed: An Error Occurred whilst downloading iOS 7"
    I am in South Africa

    Hey there,
    As Sneaky_Mouse suggested the best option is atm iTunes. Servers are probably going crayze.
    If you cannot do it like that as well you can look for an iOS 7 ipsw (image file) and then, hold down either Option or Shift (on a Mac or Windows PC) and click Update; this will allow you to select the ipsw image.
    http://www.techradar.com/news/software/applications/ios-7-is-here-and-ready-for- download-1182104
    Hope it helps,

  • 4S update from 7.1.2 to 8.1.2, says Software update failed

    The device is confirmed it is a 4s, but we never upgraded to IOS 8 yet.  I continue to get the Software Updated failed and the close and settings box comes up.  Whichever you click on it goes back to the update screen.  I am on very fast Wifi and the device is plugged in.  Two days ago it said there was not enough space, so we deleted videos and now there is 5.7 GB available.  I tried to update through ITunes, but the internet is too slow at home and it says 20 hours to update.  We tried that twice and after 15 hours the "software update failed" notification comes up.  Any ideas?  I also turned off the phone and turned it back on.

    I would reset the phone - no data loss involved - and try again
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support

  • I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

    I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

    Hi Wingzfan13,
    Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    If you can't update or restore your iPhone, iPad, or iPod touch
    Resolve iOS update and restore errors in iTunes
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • Software Update Failed An error occurred downloading iOS 8.1.3

    I can not get the phone to update the OS? I tried different wifi points, and still no luck. I tried this at least 6 times with the same result. It looks to download, and then says it is 'preparing' for a while, and then it pukes out the message "Software Update Failed An error occurred downloading iOS 8.1.3". Anyone know how to resolve this? Thanks!

    I've made a blog post on this error "
    SOFTWARE UPDATE FAILED AN ERROR OCCURRED WHILE DOWNLOADING IOS 8.X.X
    I hope this might help for those who are facing problem to update their iPhone or iPad. Here is the link https://shrishailtalukar.wordpress.com/2015/01/20/software-update-failed-an-erro r-occurred-while-downloading-ios-8-x-x-solution/

  • I am having difficulties in downloading iOS 8.0.2 to my iPhone 4.  It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2.  Please help!

    I am having difficulties in downloading iOS 8.0.2 to my iPhone 4.  It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2.  Please help!

    very good. You also had posted originally on the Using Apple Support Communities forum (dedicated to "How do I use this forum and find My Stuff in it?"). I had already asked our gracious Hosts to move it to Using iPhone where it now resides and will likely get more prompt attention. In the meantime, you might consider browsing and/or searching Using iPhone for similar issues as your own.
    best luck
    CCC

  • I am unable to get past the first step of Winston Churchill's answer because my phone says "checking for a software update failed because you are not connected to the Internet". Did my WiFi connection also get lost?

    I am unable to get past the first step of Winston Churchill's answer because my phone says "checking for a software update failed because you are not connected to the Internet."  Did my iphone's WiFi connection also get lost with the Contacts, Mail and Text Messages?  When I tried the software update, as recommended by Winston Churchill, the iphone was connected to my desktop which is connected to the Internet.

    You can't use your computers Internet connection to update your phone from the phone itself. If you want to use the computers Internet connection to update your phone you must update it through iTunes.

  • IOS 7 Software Update Failed

    Software Update Failed - An error occurred downloading iOS 7.0 Message.

    After retrying 8-10 times, the process seems to be going ahead as it should. 
    Updating my iPad 3 OTA; past "Downloading" (where previous failures occurred accompanied by the error "Software Update Failed: An error occurred downloading iOS 7.0") and now in final stages of "Preparing Update...".  No changes were made to iPad configuration, to network, etc. in between retries. 
    Also, continually received errors downloading iTunes 11.1 for Windows but after a similar number of retries was successful at this as well.
    It would seem that the widespread prognosis of high server load has merit.  As in life, a bit of patience applied goes a long way.  Keep trying, jackh003; soon the memories of primitive iOS6 will be behind you as you explore iOS 7.

  • IOS7 software update failed -iPhone5

    iOS 7 is available for my iPhone 5 to update but it keep failing to download.
    It's  connecting to wifi and battery power but still couldn't download and I have tried several times.
    It display: software update failed
    An error occurred downloading iOS 7.0.

    The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. Try again later

  • Software updater fails to connect to server. How can I fix?

    Software updater fails tp connect with the server. I have tried a restart and checked network connections and internet access. I have no problems connecting to internet, App Store and iTunes Store. Help!

    If you know what downloads to look for you get them from support.apple.com.  For example the 10.6.8 combo update v1.1 can be found here.
    The probelm is knowing what to look for and that's why softwere update comes in handy even if you don't want to have it do the downloads.  What's probably going on was that the servers looked by software update were either temporarily down, or as mentioned above, overloaded.  Wait a while and try it again.

  • "The software update failed. Make sure that your phone is connected to the computer and try again"

    Hi
    I just had my xperia Z3c in repairs, and now I seem to have the death screen or something. When I connect to a wall charger or my MacBook, it starts turning on and off, displaying the message "The software update failed. Make sure that your phone is connected to the computer and try again", even when it's connected to the wall charger, not the Mac. I've tried pushing the volume up + on/off button for 10 seconds, and Sony Bridge for Mac doesn't recognize the device. I was told to let it charge for an hour before turning it on at the store, which I did, but again, it starts flashing that message as soon as I connect it to anything.
    Pleease help me out
    Best regards
    Maria

    Connect your phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours 
    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Maybe you are looking for

  • Powerbook G4 mouse button won't work

    My wife has a titanium powerbook g4 and she has been having problems with the mouse button on the laptop.  You have to push it just right to get it to work, if you are lucky.  I wasn't sure if I could clean the button or if anyone has had this issue

  • How to migrate custom user attributes (UDF) from test environment to production when a sandbox is published

    Hi all, I like to migrate custom attributes from test environment to my production environment. I read OIM documentation and i tried to fallow these steps but I cannot export sandbox and import it because all sandboxes are published in the test envir

  • Best way to control and run multiple (up to 20) processes independantly in LV

    Hi all,  I'm trying to build an application in LV to independantly control and run multiple (up to 20) processes, ie, it should be able to start and stop any of the processes at any given time. What would the best way to code for this? Off the top of

  • Callibration Grid in EHP5 not showing

    Hi, We are in ECC 6.0 EHP5 SP26. We are implementing Talent Management currently. We have already configured the calibration grid, but the grid is not showing in EP. We have activated the business function and business package required : Business Fun

  • Has anyone had any of the iLife programs crash on them?

    Has anyone had any of the iLife programs crash on them? I have had my new intel imac 20" for 2 weeks now and i like it a lot... except I have been getting crashes on imovie (especially), and garageband. I have had about 10 crashes total so far in abo