Solution Manager 4.0 Implementation Tools Experience Information

Hi,
We are looking at implementing the Blueprint, Configuration and Test Manager implementation tools for SM 4.0 to assist with our ERP2005 upgrade from 4.6C.
We have gone through pretty much everything that is available online for SM in SAP Service Marketplace and have taken SM training SMI310. We are at the next step of proceeding with the implementation.
I am looking for anyone who has gone through an SM implementation and can help with documented standards, templates and defined processes and user roles for Solution Manager implementation of the Blueprint, Configuration and Test Manager implementation tools.
Anything that can give us a better understanding and a head start to our SM implementation would be appreciated.

Hi
To answer some of your questions:
Keywords: We have used keyword "In scope" on structure nodes (processes, process steps) to allow the consultants to add relevant processes and documentation which is not relevant for the current project but must likely will be later. The keyword can then be used as a filter when generating blueprint.
Furthermore we have used keywords related to prototypes - so it is easy to apply a filter to show eg. which scenarios/processes are included in prototype1, prototype2 and so on,
We have a long list of documentation types, based on the best practice templates. Too many to list here.
Solution manager keeps track of document versions (history), so we use the standard status codes: "in process", when worked on. "review", when submittet to approval and "released" when finished.
There is no technical difference between doing config from SM vs in dev system - as you basically access the img. But for people used to workíng in Dev system directly, it is a quite new way to work. And there are some configuration items not in the IMG - which then cannot be linked into SM.
IMG objects will appear in several processes, and one option is to link in the same img objects in several processes, and then place the documentation along with the objects in a way where the consultant use the "where used" function on img objects to check if it has already been used elsewhere, and then create a link to the documentation there, and work in the same document. But in several cases they would have to start a new document, if it is not logical to add to other documents containing info on how the img object is configured.
You can use the standard roles for application consultant and project manager - they should cover implementation needs.
Hope some of this information is useful
Regards
Lars

Similar Messages

Solution manager-third party tracking tools conectivity

Hi All,
How to connect solution manger to third party issue tracking tools to get fake data in solution manager and update the same?
Thanks in advance
vasumathi

Hi Murali Narayanan
If you wan to achieve monitoring from technical perspective, the way that was introduced by shivjansi might be the option.
If you want to check the entry of specific table in stand alone MSSQL to ensure the business process that use MSSQL
stand alone DB, you can use BPMon remote DB monitoring that enables monitoring of non ABAP/ non SAP that supported
by netweaver like MSSQL, Oracle, DB2.
By using this function, you can monitor the entry of your stand alone SQL server.
For example, stand alone SQL Server has some table that contains some error,
or there is application table and in one row that it indicates error or completeness.
Now if you want to check these error document or incomplete document in the DB,
you can use BPMon remote DB monitor.
By monitoring this, you can ensure whether there is issue in your business or not.
You can find out how to setup from following link.
http://service.sap.com/bpm
->technical detail ->Setup Guide for non-ABAP/non-SAP
P14 (The monitoring object u201CGeneric Table Entry Counter for remote DBu201D (NATABCNX) )
is related description.
(In the document, it also introduce some other way using web service).
Also in same link, you can find out other document like how to setup BPMon.
Also there is some blog about table entry counter. it is for SAP ABAP system.
But the function is more or less same for remote DB.
So you can also check following blog to have more understandable image.
/people/volker.vongloeden/blog/2010/07/16/create-your-own-customer-specific-key-figure-for-business-process-monitoring-within-5-minutes
Best Regards
Keiji

How does Solution Manager manage upgrade?

Except get the upgrade key from SM4.0, I do not see any other involvement of SM4.0 in the
upgrade.
However in a recent paper by Jon Reed , he says that you can use SM4.0 to manage your
upgrade.
Please share your opinions. Thanks!

Solution Manager's module Implementation Tools can help to you conduct from a "Fuctional" point of view your entire Upgrade project, further more can help you to rollout if necessary the Upgrade.
For Upgrade Projects the SAP Solution Manager supports both:
- restarting an upgrade project
- perform an upgrade project based on an implementation project
The scope of support for these upgrade-relevant activities with the SAP Solution Manager is the same as for an implementation project, plus some upgrade-specific functions:
a comparison tool which identifies release-specific changes or deletions, if you used SAP reference contents
an upgrade report which gets the upgrade-relevant configuration settings which you must adjust in upgrade or delta customizing, automatically, based on a connection to the target release system
Upgrade-relevant contents are also delivered with the SAP Solution Manager, as an upgrade roadmap and upgrade-specific business scenario and process contents. At the end of the upgrade project, changed or inserted business scenarios and processes and system information are put in a customer-specific repository (Solution Directory), where they are available for production processing.
Extracted from www.help.sap.com

Implementing ASAP Methodology using SAP Solution Manager

Hi All,
Can any one help me with any documentation regarding ASAP methodology implementation using Solution Manager.
The step by step process and transaction codes used for implementing it are there any guides provided by SAP for implementing the ASAP methodology in Solman.
It's an implementation project that we would like to track each phase in Solman.
Kindly help me to get more details.
Thanks in advance.

Hi,
There are the 'ASAP Implementaion Roadmaps' wheras the latest available
is the 'ASAP Methodology for Implementation 7.0' Roadmap, and there are
the 'Upgrade Roadmaps' wheras teh lastest one of them is:
'Upgrade Roadmap (V3.2)'.
If you are on ST-ICO 150 SP24 both of these Roadmaps
should be available in your system.
There are two ways to display the roadmaps in RMMAIN.
One is to choose a project in RMMAIN, then the roadmap assigned to
the project in SOLAR_PROJECT_ADMIN is displayed.
The other one is to display any available roadmap in the system
To display one of the available roadmaps (without a project) choose
the button 'Other Roadmap' in RMMAIN and in the upcomming popup
hit the button 'No Project'.
After that you should get an addtional button besides the Project
button called Roadmaps (Other Roadmap).
When you hit now this button you will get a list of all available
roadmaps.
Some further notes for referencing (although they can be old but still helpful)
644651 How to find the Reference Model in Solution Manage
826586 ASAP Implementation Roadmap
Hope this helps.
Cheers
SH

Solution Manager for Implementation project

Hello,
I want to know how we should use solution manager for an implementation project. I am aware about the ASAP methods and the transactions in solman system for each phase. I have starting trouble like how to and where to start with? My ECC systems are not yet installed. Still we can go ahead with Blueprint creation and definition of roadmaps etc. Currently, it is done on paper. If anybody has done an implementation project through solution manager, could you please give me some hints how to start ? I repeat I am aware of the transactions but dont know what to add there in solar01/02 when the process are not defined/system not installed. Please guide me.
Rajeev

Hi Rajeev,
You're correct; you can start building the Business Blueprint without SMSY having all the systems that are 'to-be'. As long as you enter logical components in the project landscape with the correct product versions, you can replace those with the actual components once they have been installed. The BPR needs those product versions in the blueprint when you load the relevant scenario's. Once loaded, you can start documenting the scenario's, place the processes and process steps not used out of scope or delete them entirely and define custom scenario's, processes and process steps.
When the Blueprint has been completed with relevant design documentation, the Configuration transaction can be used to document how you actually configure the systems and, of course, to configure them from Solution Manager. The system landscape officially has to be definitive at the end of the Blueprint phase, unless you won't be configuring the systems centrally from Solution Manager.
The Solution is actually not necessary for a clean implementation; the Project will eventually lead to the solution. Once the systems are all configured and documented in SSM, you create the Solution and upload the project documentation into it in the Solution Directory.
Let us know how you get on!
Kind regards,
Patrick

ARIS + Solution Manager

Hi,
In my company they are planning to implement ARIS with SAP Solution Manager. I am trying to get some information regarding this. What are the benefits we get if we integrate ARIS with SAP solution manager and what are the pre-requisites to implement ARIS with SAP solution manager?
If you have some information about this please share with me
Thanks and Regards,
Sreekala.

Hi Sreekala,
To implement their corporate strategy and business requirements, companies need a fast and efficient way of mapping business processes and new business concepts to the SAP environment. Developing and designing a seamless value chain in terms of Business Processes Management is also a key requirement for adopting SAPu2019s service-oriented architecture (SOA).
ARIS Business Architect for SAP and the ARIS Value Engineering for SAP method provide procedure models, methods, technologies, and reference content that make the flexible enterprise a reality. These are the first of many practical customer benefits to be generated from the strategic development cooperation between SAP and IDS Scheer.
In SAP implementation or upgrade projects ARIS Business Architect for SAP enables enterprises to define business management requirements from a process perspective. Requirements are mapped using business process models and can be enriched with all the necessary additional information and subjected to analysis. The bidirectional interface to SAP Solution Manager enables the models to be constructed on the basis of SAP reference content for a process-based SAP solution. They can be seamlessly implemented in the SAP Solution Manager. A special BPEL interface to SAP NetWeaver Process Integration (SAP NW PI) supports end-to-end integration of existing IT systems.
These process models therefore represent an important aid to making business decisions, while also ensuring that the required processes can be implemented in the SAP system.
Your benefits:
Process-oriented and model-based requirements analysis and resulting business blueprint plus alignment of business processes with the SAP IT architecture.
Comparison and alignment of all end-to-end business processes with SAP reference processes using ARIS, SAP Solution Manager, and SAP NetWeaver Process Integration.
Integrated ARIS method ensures transparent documentation and communication of the processes to be implemented
End-to-end process-based tests.
<Deleted by Moderator>
<Message> Use of SCN as marketing tool is not allowed </Message>
Edited by: Gourav Khare on May 3, 2011 11:28 AM

Regarding Monitoring Service for Solution manager

We need to configure "Monitoring" services in SAP solution manager 7.0.
Could somebody suggest us what are the main tasks we need to consider for doing Monitoring settings.
How many Minimum servers required to configure Monitoring services in solution manager system.
Also if any good document reference for this?
Thanks

Hi Jai,
welcome to sdn.
COMPONENTS & TOOLS OF SAP NETWEAVER
SAP Solution Manager
The SAP Solution Manager application management solution facilitates technical support for distributed systems u2013 with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. And, as a customer of SAP, you have full access to the core SAP Solution Manager for no extra charge.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
SAP Business Suite implementation and upgrades u2013 SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Change control management u2013 SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
Testing u2013 SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support u2013 The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Root cause analysis u2013 The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
Solution monitoring u2013 SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting u2013 SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing u2013 SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
Administration u2013 Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.
SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.
It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:
- Manages the technical risk associated with the implementation of the solution ensuring technical robustness
- Helps leverage users core competencies in implementing solutions
- Ensures solution works as intended with best practices built in.
see these links...
http://www.ne-sap-solution-manager.com/
http://www.saptechies.com/category/sap-solution-manager/
thanks
karthik
reward me if usefull

Solution Manager for a Functional Consultant

Hai Friends
I am currently working as an SAP-MM consultant. I want to learn SOLMAN.
My queries are
Where can I get Study material for SOLMAN ?(apart from help.sap.com)
How SOLMAN helps for a Functional Consultant in implementatin ?
details regarding certification in SOLMAN ?
Thanks
Sukumaran.E

Hello Sukumaran,
There are certainly loads of resource which can help you to get fit for the topic.
I will point out some of them for you:
Certification Program
<a href="http://service.sap.com/certification">http://service.sap.com/certification</a>
SAP Consultant Certification -> SAP NetWeaver -> SAP Solution Manager 4.0 - Solution Manager Implementation Tools.
This requires you to take the SMI310 as preparatory course which is the SAP Solution Manager course that goes through the intire range of implementation and configuration support provided by SAP Solution Manager.
RKT material
The ramp-up knowledge transfer material (RKT) consists of role-specific information on a variety of SAP Solution Manager topics.
<a href="http://service.sap.com/rkt-solman">http://service.sap.com/rkt-solman</a>
Concentrate on SAP Solution Manager 4.0 release and the product offerings for the Solution consultant role. Check the must know section and for a functional insight into the project functionality I'd recommend the tutor SAP Solution Manager in an implementation project and for a methodological insight the tutors on roadmap usage.
Additional information
Can be obtained via <a href="http://service.sap.com/solutionmanager">http://service.sap.com/solutionmanager</a>, check out the media libary and for some general questions the FAQ section.
This should help you to get started. Good look for your upcoming taks!
Best regards,
Doreen

Are you utlizing SAP's Quality Center with Integration to Solution Manager?

Hello,
I am interested in hearing from folks who are utilizing SAP's Quality Center with or without Integration to Solution Manager. Please post your experience on setting this up and realizing the benefits, i.e. efforts involved, what features of HPQC you are using, is it a good tool to use for integrated SAP testing etc.
Thanks in advance for your help!
Abu

Hi
I luv solman so if u ask me i can do all with solman itself and say not to go with Quality center
but again it is upto project requirement
it is very easy to build the automated scripts in QTP etc used with Quality center but again bit more complicated in ECATT
its upto the ur decision but if u r gng with manual test case management forgot quality center and go with Solman
So far i have done 5 Test Management implementation including both type of test casees automatic and manual and all are managed with solman
moreover if u get service desk configured in place then its integrated with solman test management whic helps u a lot.....
one step ahead go for Change management.
Hope it ans ur query
Regards
Prakhar
Edited by: Prakhar Saxena on Jun 9, 2010 12:06 AM

Difference between Solution manager and ASAP

Hi All,
Can anyone tell me what's the difference between SAP solution manager and ASAP?
Regards
Saroj

ASAP stands For Accelerated SAP........its a SAP implementation methodology. It consists of Five phases---
1. Project Preparation
2. Business Blueprint
3. Realization phase
4. Final preparation phase
5. Go live and Support
For Solution manager u can follow this link:
http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf
ASAP and Solution Manager are tools used for managing SAP implementation and roll out project. Both supports sevral stages of the project as mention by Raj.
The main Difference between three tools (ASAP, VSAP and Solution Manager) are as follow:
ASAP:
- Offline CD set with tools, content and a methodology for component-based implementation projects
VSAP:
- Offline CD set with tools, content and methodologies for Evaluation, Implementation and Continuous Business Improvement
- ASAP CD set is used as a tool platform. ASAP content is included to cover the implementation phase
Solution Manager:
- Onsite platform to support key implementation actitivities
- Including key ASAP concepts and tool features
- Enhanced concepts to encompass the specifics of mySAP.com implementations
- Integrated platform to support Implementation and operation of mySAP.com
- Solution Manager is server based tool.
More informaiton you can find from the following links:
ValueSAP : https://www.service.sap.com/valuesapupdates
Solution Manager: http://service.sap.com/solutionmanager
some documents what is the duty of asap and solution manager i think with u can understand the difference.
asap means,
ASAP
ASAP stands for Accelerated SAP. Its purpose is to help design SAP implementation in the most efficient
manner possible. Its goal is to effectively optimize time, people, quality and other resources, using a proven
methodology to implementation.
ASAP focuses on tools and training, wrapped up in a five-phase process oriented roadmap for guiding
implementation.
The road map is composed of five well-known consecutive phases:
Phase 1 Project Preparation
Phase 2 Business Blueprint
Phase 3 Realization
Phase 4 Final Preparation
Phase 5 Go-Live and support
In today's post we will discuss the first phase.
Phase 1 : Project Preparation
Phase 1 initiates with a retrieval of information and resources. It is an important time to assemble the
necessary components for the implementation. Some important milestones that need to be accomplished
for phase 1 include
Obtaining senior-level management/stakeholder support
identifying clear project objectives
architecting an efficient decision-making process
creating an environment suitable for change and re-engineering
building a qualified and capable project team.
Senior level management support:
One of the most important milestones with phase 1 of ASAP is the full agreement and cooperation of the
important company decision-makers - key stakeholders and others. Their backing and support is crucial for a
successful implementation.
Clear project objectives:
be concise in defining what your objectives and expectations are for this venture. Vague or unclear notions of
what you hope to obtain with SAP will handicap the implementation process. Also make sure that your
expectations are reasonable considering your company's resources. It is essential to have clearly defined
ideas, goals and project plans devised before moving forward.
An efficient decision making process:
One obstacle that often stalls implementation is a poorly constructed decision-making process. Before
embarking on this venture, individuals need to be clearly identified. Decide now who is responsible for
different decisions along the way. From day one, the implementation decision makers and project leaders
from each area must be aware of the onus placed on them to return good decisions quickly.
Environment suitable for change and re engineering:
Your team must be willing to accept that, along with new SAP software, things are going to change, the
business will change, and information technology enabling the business will change as well. By
implementing SAP, you will essentially redesign your current practices to model more efficient or predefined
best business practices as espoused by SAP. Resistance to this change will impede the progress of your
implementation.
Building a qualified project team:
Probably the most important milestone early in assembling a project team for the implementation. If you are
implementing the materials management and plant maintenance modules, you need to include people from
both of these departments. The team should also represent management as well as non management or
"functional" personnel. Sometimes management is less aware of the day-to-day functions of an organization,
including how implementing SAP will tactically influence those function
ASAP- Second Phase- Business Blueprint
SAP has defined a business blueprint phase to help extract pertinent information about your company that is
necessary for implementation. These blueprints are in the form of questionnaires that are designed to probe
for information that uncovers how your company does business. As such, they also serve to document the
implementation. Each business blueprint document essentially outlines your future business processes and
business requirements. The kinds of questions asked are germane to the particular business function, as
seen in the following sample questions:
1) What information do you capture on a purchase order?
2) What information is required to complete a purchase order?
Accelerated SAP question and answer database:
The question and answer database (QADB) is a simple although aging tool designed to facilitate the creation
and maintenance of your business blueprint. This database stores the questions and the answers and
serves as the heart of your blue print. Customers are provided with a customer input template for each
application that collects the data. The question and answer format is standard across applications to
facilitate easier use by the project team.
Issues database:
Another tool used in the blueprinting phase is the issues database. This database stores any open concerns
and pending issues that relate to the implementation. Centrally storing this information assists in gathering
and then managing issues to resolution, so that important matters do not fall through the cracks. You can
then track the issues in database, assign them to team members, and update the database accordingly.
ASAP Phase- 3 - Realization:
With the completion of the business in phase 2, "functional" experts are now ready to begin configuring SAP.
The Realization phase is broken in to two parts.
1) Your SAP consulting team helps you configure your baseline system, called the baseline configuration.
2) Your implementation project team fine-tunes that system to meet all your business and process
requirements as part of the fine tuning configuration.
The initial configuration completed during the base line configuration is based on the information that you
provided in your blueprint document. The remaining approximately 20% of your configuration that was not
tackled during the baseline configuration is completed during the fine tuning configuration. Fine tuning
usually deals with the exceptions that are not covered in baseline configuration. This final bit of tweaking
represents the work necessary to fit your special needs.
Configuration Testing:
With the help of your SAP consulting team, you segregate your business processes into cycles of related
business flows. The cycles serve as independent units that enable you to test specific parts of the business
process. You can also work through configuring the SAP implementation guide (IMG). A tool used to assist
you in configuring your SAP system in a step-by-step manner.
Knowledge Transfer:
As the configuration phase comes to a close, it becomes necessary for the Project team to be self-sufficient
in their knowledge of the configuration of your SAP system. Knowledge transfer to the configuration team
tasked with system maintenance (that is, maintenance of the business processes after Go-live) needs to be
completed at this time.
In addition, the end users tasked with actually using the system for day-to-day business purposes must be
trained.
ASAP Methodology - Phase 4 - Final Preparation:
As phase 3 merges into phase 4, you should find yourselves not only in the midst of SAP
training, but also in the midst of rigorous functional and stress testing. Phase 4 also
concentrates on the fine tuning of your configuration before Go-live and more importantly, the
migration of data from your old system or systems to SAP.
Workload testing (including peak volume, daily load, and other forms of stress testing), and
integration or functional testing are conducted to ensure the accuracy of your data and the
stability of your SAP system. Because you should have begun testing back in phase 2, you do
not have too far to go until Go-live. Now is an important time to perform preventative
maintenance checks to ensure optimal performance at your SAP system.
At the conclusion of phase 4, take time to plan and document a Go-live strategy. Preparation for
Go-live means preparing for your end-users questions as they start actively working on the new
SAP system.
ASAP - Phase 5 - Go-live and Support:
The Go-live milestone is itself is easy to achieve; a smooth and uneventful Go-live is another
matter altogether. Preparation is the key, including attention to what-if scenarios related not only
to the individual business processes deployed but also to the functioning of technology
underpinning these business processes and preparation for ongoing support, including
maintenance contracts and documented processes and procedures are essential
solutionmanager means,
SAP Solution Manager
Purpose
The SAP Solution Manager supports you throughout the entire lifecycle of your solutions, from the Business Blueprint thru configuration to production operation. It provides central access to tools methods and preconfigured content, that you can use during the evaluation, implementation, and productive operation of your systems.
Features
Implementation of the mySAP Business Suite
All phases of the implementation project (Business Blueprint, Configuration) are performed centrally in the Solution-Manager system.
Central project documentation repository in the Solution Manager
Integrated Project Administration allows you to manage planning schedules, human resources and other project data.
Customizing Synchronization
The Customizing Scout, with which you can compare customizing in various SAP components, e.g. an ERP system with SAP MDM
The Customizing Distribution, with which you can synchronize customizing in various SAP components.
Test
You can use the Test Workbench to organize and perform tests at the end of a project phase.
Reuse of the project structure for process-oriented tests
Global rollout
Integrated authoring environment, with which customers and partners can create their own templates, which they can reuse in subsidiaries, e.g. in a global rollout
E-Learning management
Creation of training material and learning maps (computer-supported self-tuition courses) to train end users after the implementation of new functions
Solution Monitoring
Central system administration
Analyze your system landscape with Service Level Reporting
System monitoring in real time
Business Process Monitoring
Services
Access to programs and Services, which help you to monitor and optimize the performance and availability of your system landscapes, and minimize your operational system risks
Service Desk
Solution support with workflow to create and handle problem messages
Change Management
Management of change requests, with workflow for the monitoring and audit of changes and transports in your system landscape, with the Change Request Management.
See also:
Projects
Solution Monitoring
SAP Solution Manager Roles
Authorization Concept
Project Authorizations
The following composite roles contain the authorizations required for the tasks to be performed in a project:
○ Project Leader
○ Application Consultant
○ Development Consultant
○ Technical Consultant
There are individual roles for Roadmap administration.
Production Authorizations
Production authorizations are in individual roles for the functions:
○ Solution Directory
○ Solution Monitoring
○ Service Data Control Center
○ Service Desk
○ Corporate Functionality
○ Solution Manager Diagnostics
○ Solution Reporting
Use
Adjust the SAP Solution Manager roles to your requirements.
Overview of Roles in Solution Manager
If you use trusting-trusted RFC connections, assign the authorization profile S_RFCACL to the user, as well.
Scenario Role
Implementation and Distribution SAP_SOL_PM_COMP
SAP_SOL_AC_COMP
SAP_SOL_BC_COMP
SAP_SOL_TC_COMP
SAP_SOL_RO_COMP
SAP_SOL_RE_COMP
SAP_SOL_LEARNING_MAP_DIS
SAP_DMDDEF_DIS
Implementation and Distribution (Roadmaps) SAP_RMDEF_RMAUTH_EXE
SAP_RMDEF_RMAUTH_DIS
Implementation and Distribution (E-Learning Management) SAP_SOL_TRAINING_EDIT
Service Desk (Service Desk) SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_CREATE
SAP_SUPPDESK_DISPLAY
Service Desk (Corporate Functionality) SAP_SUPPCF_ADMIN
SAP_SUPPCF_CREATE
SAP_SUPPCF_PROCESS
Service Desk (Issue Tracking) SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SUPPDESK_ADMIN
SAP_SUPPDESK_PROCESS
SAP_SUPPDESK_DISPLAY
Change Request Management (Schedule Manager; Service Desk, cProjects)
SAP_CM_CHANGE_MANAGER
SAP_CM_DEVELOPER_COMP
SAP_CM_TESTER_COMP
SAP_CM_OPERATOR_COMP
SAP_CM_PRODUCTIONMANAGER_COMP
SAP_SOCM_REQUESTER
SAP_CM_ADMINISTRATOR_COMP
Solution Monitoring
(Service Data Control
Center)
SAP_SDCCN_ALL
SAP_SDCCN_DIS
SAP_SDCCN_EXE
Solution Monitoring
(Solution Directory)
SAP_SOLMAN_DIRECTORY_ADMIN
SAP_SOLMAN_DIRECTORY_EDIT
SAP_SOLMAN_DIRECTORY_DISPLAY
Solution Monitoring
(Operations)
SAP_SV_SOLUTION_MANAGER
SAP_SV_SOLUTION_MANAGER_DISP
SAP_SETUP_DSWP
SAP_SETUP_DSWP_SLR
SAP_SETUP_DSWP_SM
SAP_SETUP_DSWP_BPM
SAP_SETUP_DSWP_CSA
SAP_OP_DSWP
SAP_OP_DSWP_SLR
SAP_OP_DSWP_SM
SAP_OP_DSWP_EWA
SAP_OP_DSWP_BPM
SAP_OP_DSWP_CSA
Solution Reporting SAP_SOL_REP_ADMIN
SAP_SOL_REP_DISP
Solution Manager Diagnostics SAP_SMDIAG_WIZARD
SAP_SMDIAG_TEMPLATE
Cf.:
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534
● SAP note 803142
Overview of Roles and Profiles in the Satellite Systems
Use the profiles below for SAP R/3 Release before SAP Web Application Server 6.10. Use the profiles below from SAP R/3 Release SAP Web Application Server 6.10.
If you use a trusting-trusted RFC connection, assign the authorization profile S_RFCACL to the user, as well.
Scenario Roles (Release > 6.10) Profile ( SAP_S_CUS_CMP S_CUS_CMP Data read access
SAP_S_CMSREG S_CMSREG Central system repository data
SAP_S_BDLSM_READ S_BDLSM_READ SDCCN data
Adjust Roles and Profiles
Before you assign SAP standard roles and profiles to users, copy and specify them.
SAP delivers roles and profiles with default values. If they are missing, you must set the values in the authorization objects yourself. Proceed as follows:
1. Load the roles/profiles from client 000 into your target client. You can:
○ Transport client 000 into your target client (roles and profiles)
○ Upload und Download (for roles in transaction PFCG)
○ RFC connection in transaction PFCG (for roles; menu path: MENU ® READ FROM OTHER SYSTEM WITH RFC). In this case, you must have set-up the RFC connection (transaction SM59).
2. Copy the roles/profiles into your namespace.
a. Choose Role Maintenance (transaction PFCG).
b. Enter a role name and choose Copy Role.
c. Enter the name of the new role in the To Role field.
d. Choose Copy All.
e. Save.
3. Complete missing values in the authorization objects.
a. Choose the Authorizations tab.
b. Choose ChangeAuthorization Data.
c. Enter your own values for the authorization objects, or double-click on the yellow traffic light.
The authorization objects appear with a green traffic light.
d.
When you double-click on the yellow traffic light, the value * appears. This grants full authorization for this field of the authorization object.
e. Save.
f. Generate the authorization profile.
4. Assign the role to users.
a. Choose the Users tab.
b. Enter the user names.
c. Choose User Adjustment.
d. Save.
You can also assign the roles to the users, in the user maintenance (transaction SU01).
e.
Project Authorization
Roles
The roles in the SAP Solution Manager are composite roles, which contain individual roles, which in turn contain authorizations for individual functions, e.g. for the Business Blueprint.
The following composite roles contain the central authorizations which they require for projects, and can be tailored to suit individual projects:
● Project leaders are responsible for organizing and planning the project, and monitoring costs and deadlines.
● Application consultants consultants are responsible for business content and the documentation of operational activities. This composite role has limited authorization and is intended for project members who need to be adjusted individually.
● Development consultants are responsible for the development of customer-specific programs and authorizations.
● Technical consultants are responsible for installing systems and providing technical support to users.
● Display user/Read only : contains SAP Solution Manager display/read only authorization.
● Read authorization depending on status in Document Management : only contains read authorization per status in Knowledge Warehouse Document Management
See also:
● Solution Manager Roles Overview
● Overview of Roles and Profiles in Satellite Systems
● SAP Solution Manager 4.0 configuration guide
● SAP note 834534 (Roles in the Solution Manager)
● SAP note 803142 (Roles in Satellite Systems)
Project Manager
Technical name: SAP_SOL_PM_COMP
Tasks
Project managers are responsible for the realization of the desired project results and the daily management of the project. They anticipate deviations from the project direction and carry out the necessary corrective measures immediately. Project managers should also understand the integration of the business processes within the enterprise.
Project managers are also members of the steering committee. They have decision-making authority in matters concerning the program and budget. He forwards strategic questions to the sponsor in order to make joint decisions.
Activities in SAP Solution Manager
The main responsibilities of the project manager include:
Organizing the entire project
Developing strategies and procedures for an efficient SAP implementation
Developing and maintaining the time schedule for the implementation project
Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans
Assigning and managing resources
Monitoring project progress on a weekly basis
Carrying out evaluations and analyses
Carrying out a formal review at the end of each phase
Clarifying open issues in good time
Reporting regularly to the review committee on the progress and status of the project
Representing the project internally and externally
Giving status updates to the whole project team
Project managers can also copy content from a ValueSAP Edition 2 project into an SAP Solution Manager project. See the migration tool documentation.
Notes on Tailoring
If you require additional authorization, you can use the role SAP_BC_CUS_ADMIN: It contains authorization for the administration of customizing projects in the component systems.
The SAP Solution Manager configuration guide contains further information about authorizations in the component systems.
Integration
The project manager defines the content and the time frame of an implementation project, manages resources and monitors project progress. The application consultant reports to him and supports him in an administrative function.
Application Consultant
Technical name: SAP_SOL_AC_COMP
Tasks
Application consultants are responsible for making sure that the Business Blueprint and software configuration are tailored to the business processes and that analysis and report requirements are fulfilled. They use their knowledge of proven business procedures to support them in these tasks. Application consultants also function as advisers and work closely with the rest of the project team.
They also work in close cooperation with legacy system experts, when extraction of legacy data is necessary.
Activities in SAP Solution Manager
The main responsibilities of the application consultant include:
Supporting definition and modeling of business processes
Checking how the business model works with the SAP products
Configuring the software to suit the required business processes and to meet analysis and report requirements
Determining the global and local standardization requirements
Determining requirements for organizational change in the enterprise
Supporting knowledge transfer to other project team members
Supporting organization and performance of tests
Defining requirements for authorization profiles and access authorizations
Analyzing statistical performance and passing on recommendations for improvement to support
Creating and developing data solutions and strategies to meet the requirements of the corresponding SAP component (for example, APO, BW, CRM)
Creating end user training materials for the new functions
The application consultant is not responsible for:
The technical implementation of the solution
The programming of interfaces and other developments
Recurring problems with the quality of data (problems with data quality should be passed on to the project manager)
Notes on Tailoring
This role only contains basic functions. The following roles are available for additional authorizations:
SAP_BC_CUS_CUSTOMIZER contains authorizations for working with IMG activities.
The following role is useful for the application components:
SAP_BC_CUS_CUSTOMIZER
Integration
Application consultants are responsible for the development of business content and the documentation of operative activities in accordance with the appropriate standards. The development consultant develops customer-specific programs and their authorizations.
Development Consultant
Technical name: SAP_SOL_BC_COMP
Tasks
Development consultants work with the project manager and the application consultant on the planning and organization of the authorization concept. They also perform developmental tasks and customer-specific developments.
Activities in SAP Solution Manager
The main responsibilities of the development consultant include:
Organizing authorizations
Developing ABAP programs, for example, interfaces, forms, or modifications
Working with the ABAP Workbench
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_DWB_ABAPDEVELOPER contains authorization for implementing new applications and enhancements and for changing and modifying standard applications using the tools and services provided in the ABAP Workbench.
SAP_BC_TRANSPORT_ADMINISTRATOR contains all authorizations for the Change and Transport System
Integration
Development consultants work for the project manager and the application consultant and carry out programming tasks, in contrast to technical consultants who act as system administrators and are responsible for installing systems and providing technical support to users.
Technical Consultant
Technical name: SAP_SOL_TC_COMP
Tasks
Technical consultants plan the technical requirements for a project with the project manager and the manager of the technical team and then carry out the required technical tasks in the system.
Depending on the scope and complexity of the implementation, technical consultants may work in several areas, for example, system administration, database administration, network administration, operating system administration, development of cross-application components, or ABAP development.
For international projects, technical consultants also manage consultancy in the following areas:
Country-specific business requirements and country-specific SAP software requirements
Language-specific or codepage-specific requirements
Time-zone issues
Activities in SAP Solution Manager
The main responsibilities of the technical consultant include:
Setting up and installing the system landscape
Managing the system landscape and the corresponding transport landscape
Providing support and advice in all technical questions during an implementation project
Giving daily updates on the technical direction of the project including communicating deviations in the project
Developing and realizing the Cutover Plan before going live
Communicating effectively with the business process team
Transferring knowledge effectively to employees in system administration
In order to be able to carry out these tasks, the technical consultant should meet the following requirements:
A sound knowledge in the areas of databases, networks, programming and Internet technology
A sound knowledge of the SAP solutions
Notes on Tailoring
The following roles are available for additional authorizations:
SAP_BC_RRR_SAA_ADMIN provides the authorization for executing all the tasks in the System Administration Assistant.
Integration
The technical consultant acts as a system administrator and is responsible for installing systems and providing technical support to users, in contrast to the basis consultant who works under the instruction of the project manager and the application consultant and carries out programming tasks.
Read Authorization by Document Status
Technical name:
Use the specified individual role to:
● display business process scenarios, business processes steps, etc. of your solution, in the Solution Directory.
Integration
Use the Solution Monitoring role SAP_SV_SOLUTION_MONITORING_DISP to display the Solution Directory and sessions in Solution Monitoring.
Adjustment
Adjust Roles and Profiles
Solution Monitoring Roles
Tasks
Authorizations specified for the Solution Monitoring in the SAP Solution Manager:
for the Solution Monitorin sessions, classified by the areas Operations Setup and Operations
general individual role to display all sessions
Display all Sessions
general individual role to edit all sessions
Edit all Sessions
Activities
Authorizations are assigned to the roles. Specify user access to the session. There are the following authorizations:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Operations Setup session authorizations
Individual role Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SETUP_DSWP A A A A
SAP_SETUP_DSWP_SLR A N N N
SAP_SETUP_DSWP_SM N A N N
SAP_SETUP_DSWP_CSA N N A N
SAP_SETUP_DSWP_BPM N N N A
Operations session authorizations
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_OP_DSWP A A A A A
SAP_OP_DSWP_EWA A N N N N
SAP_OP_DSWP_SLR D A N N N
SAP_OP_DSWP_SM N N A (1) N N
SAP_OP_DSWP_CSA N N N A (1) N
SAP_OP_DSWP_BPM N N N N A
SAP_SV_SOLUTION_MANAGER_DISP session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER_DISP D D D D D
SAP_SV_SOLUTION_MANAGER session authorization
Individual role Early Watch Alert Service Level Reporting System Monitoring Central Administration Business Process Monitoring
SAP_SV_SOLUTION_ MANAGER A A A A A
(1) from Release 3.20 SP02
Cf.:
Overview of Roles and Profiles
SAP Solution Manager 3.2configuration guide
SAP note 625773
Notes on Tailoring
You can use and combine the individual Solution Monitoring roles individually, according to your requirements.
Special authorizations for specific checks in individual sessions, are described in the online documentation of the sessions:
See also:
Set-Up Central System Administration
Using business process monitoring
Integration
If you need authorization for specific areas in the SAP Solution Manager, in addition to the authorizations for Solution Monitoring, use the associated individual roles with the specific authorizations:
Change Request Management
Service Desk
Service Data Control Centre
Solution Directory
General Administration and Display Authorization
Technical name: SAP_SV_SOLUTION_MANAGER
Technical name: SAP_SV_SOLUTION_MANAGER_DISP
Tasks
Authorizations are assigned to the roles. Specify user access to the session. The following authorizations are available for your project:
A The user with the role has full authorization for the transaction or session.
D The user with the role can call the transaction or session in display mode.
N The user with the role has no authorization for the transaction or session.
Activities in
Both individual roles have full authorization for the sessions in their areas.
If you only assign one of the roles to a user, the system only offers the user this area in the system interface.
They have display authorization for other transactions, according to the requirements of the session types:
■ SDCCN (Service Data Control Centre) for SAP EarlyWatch Alert and Service Level Reporting
■ SOLMAN_DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 20 (Operations) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A (Bundle ID) Restricts processing by sessions.
■ SDCCN (Service Data Control Centre) for Service Level Reporting
■ SOLMAN DIRECTORY (Solution Directory) for business process monitoring
Special authorization objects
Authorization Object Activity Meaning
D_SOL_VIEW 10 (Operations Setup) Determines which area can be processed and displayed in the SAP Solution Manager.
D_SOLMANBU A Restricts processing by sessions.
Activities in the session type roles
●
Functional roles
Role Technical name Bundle ID Further explanation
Operations Setup
Service Level Reporting SAP_SETUP_DSWP_SLR EWA_CUST Additional display authorization for the transaction SDCCN (Service Data Control Centre)
System monitoring SAP_ SETUP DSWPSM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Central System Administration SAP_ SETUP_DSWP_CSA SOL_CSA Authorization object S_SAA_ADMI controls authorizations for customizing
checks.
Business process monitoring SAP_SETUP_DSWP_BPM BPM_JOBM
CP_BPM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
Operations
SAP EarlyWatch Alert SAP_OP_DSWP_EWA EW_ALERT Additional full authorization for the transaction SDCCN (Service Data Control Centre)
Service Level Reporting SAP_OP_DSWP_SLR EW_CONS Additional display authorization for the transaction SDCCN (Service Data Control Centre)
Central system
administration
SAP_OP_DSWP_CSA SOL_CSA
System
monitoring
SAP_OP_DSWP_SM SOL_MON Additional authorization to call the Solution Manager Diagnostics wizard
Business process
monitoring
SAP_OP_DSWP_BPM BPM_JOBM
CP_BPM_R
SOL_BPMO
Additional display authorization for the Solution Directory
■
Adjustment
You can adjust the roles to your requirements.
If you also need authorization to display the Business Process MONITORING session, as well as the functional role for Service Level reporting in Operations , to check the business processes for the Service Level report, you can:
i. copy the authorization object D_SOLMANBU into the role and adjust it to your requirements (activity: 1; bundle ID: BPM_JOBM; CP_BPM_R; SOL_BPMO)
ii. give the user the role and adjust the authorization object D_SOLMANBU to your requirements (activity 1).
Integration
You can combine the functional roles with other roles in the area:
● Service Desk
● Change Management
●
If you want to create a Service Desk message from a Business Process MONITORING session, you need the role for the user in a message system , as well as the functional role for business process monitoring .
The online documentation for the sessions describes the scenarios in more detail.
Solution Reporting Roles
Technical name: SAP_SOL_REP_ADMIN
Technical name: SAP_SOL_REP_DISP
Tasks
The individual roles administer and display Solution Reporting.
Activities in
Tasks
The specified role sets up service connections to SAP.
Adjustment
Adjust Roles and Profiles
Simple way to differentiate is ASAP is a methodology for SAP Project Implementation where as Solution Manager is a document repository to store the documentation that u will create during all phases of the project.

Error opening a Test Script inUFT from Solution Manager

This error is the subject of a call with SAP and HP but I wondered if anyone else has come across this problem.
We work with Solution Manager 7.1 (SP11) and HP's UFT 11.53 to create automated testing. We ustilise the two free seat licences for UFT that are provided via enterprise support. We do not use HP's Quality Centre.
On some occasions when trying to open a test script for editing UFT tries to open and then closes again. The error message below is displayed in solution manager.
“External Test Tool Quick Test Professional Is Busy and Cannot Create a New Test Script”
When this happens the local cache files are wiped. We have managed to salvage some of these scripts by pasting in copies of the cache file from another PC but some we had to recreate from scratch.

If you don't have one already create a gateway instance on your Content Server.
Change or create the RFC destination : SAPKPROTP type = T
Check the radio button to start on Expicit Host
Enter the program = c:\winnt\sapkprotp.exe
Enter target host - use the hostname of the server for your Content Server
Enter the Gateway information
Regards,
Brian

Document Management in SAP Solution Manager

Hi All,
I would like to know If you are using SAP Solution Manager as a central tool for overall Documentation Management?
Could you please share some information about your solution?
Many thanks.
Regards,
Ridouan

Hi Ridouan,
For this i suggest two options:
*Use Template Projects to manage templates:
http://wiki.sdn.sap.com/wiki/display/SM/Template+Projects
*Use Solutions to re-use some structures:
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/87/38037ccd314c9aac4f026f1ba34558/frameset.htm
further about document management: http://help.sap.com/saphelp_sm71_sp01/helpdata/en/46/87f790498b5cede10000000a114a6b/frameset.htm
Kind regards
Fabricius

Question about setup ewa in solution manager 4.0

Hi
I tried to setup ewa in solution manager 4.0, but when I clicked on the "setup EarlyWatch alert", it told me that:
the Service is not available, Fehlercode:ICF-NF-http-c:000-u:SAPSYS-l:D-i:saptux04_SM4_04-v:0-s:403-r:Forbidden
HTTP 403 - Forbidden
any one can help me?
best regards

Hello,
You will have to activate the service first in transaction SICF.
SAP recommends to do so via the the SAP Solution Manager IMG following the respective IMG path:
SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Confiugration -> Basic Settings -> Standard Configuration of Basis Settings -> Solution Manager -> Activate Solution Manager Services
Enhanced configuration of SAP EarlyWatch Alert (Service: /sap/bc/webdynpro/sap/dswp_rating_4_monitoring)
This application is fairly new and contained in SAP Solution Manager 4.0 SP12 onwards. Information on the respective functionality can be found right here in the SAP Solution Manager SP News:
http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000538663&_SCENARIO=01100035870000000202&_OBJECT=011000358700000478802007E
I hope this helps to solve your issue.
Regards,
Doreen

Connecting an existing CEN to the SAP Solution Manager

Hi,
I have running a CEN (Central Monitoring).
To use this Monitoring Data into the SAP Solution Manager for CPH and E2E Monitoring , a connection is needed between CEN and Solution Manager.
It seems that this information is available on SDN but I can not find it.
Has anybody experience with it?
Thanks
Paul

the extensions should be connected to the terminals on the faceplate as that enables you to connect to test socket and eliminate all your internal wiring which is essential when checking your broadband conenction. in addition the bt incoming wires on the back of the master belong to openreach. connecting to terminals A&B is star wiring and will just cause problems with any broadband conenction and should you need an openreach engineer then he would disconnect the wires and may connect to faceplate or may not connect them as that is customers responsibilty
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Solution manager and mopz

Hi,
Can anybody expain me what is Solution Manager and Maintenence Optimizer(MOPZ)?
How Solution Manager and MOPZ are interlinked?
Regards.
Asim Khan.

Hi,
Solution Manager
SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.
It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:
- Manages the technical risk associated with the implementation of the solution ensuring technical robustness
- Helps leverage users core competencies in implementing solutions
- Ensures solution works as intended with best practices built in.
A General overall discussion on Solution Manager http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
SAP Solution Manager Overview http://big4guy.com/index.php/2007/06/14/sap_solman_solution_manager_toolset
Frequently Asked Questions - The SAP Solution Manager A Highly useful link. Here you can find answers to many frequently asked questions about the SAP Solution Manager, as compiled by Solution Manager experts Solution Manager applies to many different SAP contexts. It bridges pre-NW(NetWeaver), NW, and the eSOA and analytics era .It automates usual processes and provides a central spot for managing system performance and business processes. The topics covered are:
Using SAP Solution Manager for SAP ERP Solution Manager Diagnostics Interfaces to SAP's Support Applications Service Desk Solution Monitoring Troubleshooting Installation Questions..
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/webcontent/uuid/16eaf8ea-0c01-0010-c1af-b3febfa33574
A Basic Description of what Solution Manager is
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/bpx/sapSolutionManager& https://www.sdn.sap.com/irj/sdn/advancedsearch?query=solution+manager&cat=sdn_all
http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
MOPZ:-
http://service.sap.com/solman-mopz
Regrads,
Srini Nookala

Solution Manager 4.0 Implementation Tools Experience Information

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