Solution Manager and BMC Remedy

Hello everybody,
I want to know how to send incidents in Remedy from Solution Manager?
I know it's possible...I'm in 7.0 and i will upgrade to ehp1...I found an "how to" for the 7.0 SP13 but i need to know how i can manage it with the EHp1?
Do anybody know about something? Because i found on the web that there is a bmc remedy integration but i can't find anything else about this...
Does Service Desk in SolMan can communicate, without an intermediate, with Remedy service desk?
Thanks for your response.

Hi
You need to go for service desk 3rd party integration
Chk this pdf,
for web service API
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/e3eeb4a8-0b01-0010-bd99-f4a700a49d32&overridelayout=true
https://websmp101.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000059732008E
Hope it helps.
Regards
Prakhar

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