Solution Manager expert

Dear All,
I'm currently working on the implementation of Solution Manager 4.0 within a project and we have business requirements we do not know how to be handled in SAP Solution Manager.
Do you know where I can find SAP Solution Manager expert details who could be onboarded on my project in order to make it happened?
Thanks for your help
Regards,
JB Courmont

I'm a solution manager expert from Unilog Management in France.
We can help you if you want.
Send me a email to [email protected] if you want.
Best Regards,
David

Similar Messages

Hi Solution Manager Experts

Hi Solution Manager Experts,
We are using Solution Manager in our project for blueprint & configuration phase.
I have a Solution Manager Project (template project) created in SolMan.
The business scenarios with documentation are present in Solution Manager.
Also I have created a template(solar_project_admin >template tab>) which should be transported to another system.
Ideally when i select this template and click "Deliver" ,this should create a transport request to deliver this template( with the business scenarios ) to the target system.
But when i select the template and click "Deliver" , i get a message - "No scenarios/configuration structures assigned to the template".
Could you help me as how to assign Scenarios/configuration to this template ?.
Thanks for your answers.
Umesh Karane.
SD consultant.

Thanks Kathir for your answer.
I have now assiged the created template to the Business sceanrios.
I now face another problem, that when i select the template and click "Deliver",
it gives the mesaage "Only public templates can be transported and delivered".
Can you please tell how to change the visibility of the created template from "private" to "public" ?
Thanks and Regards,
Umesh Karane.
SD Consultant.

Solution Manager 7.1 Integration into SAP Landscape

Hi All
I have a few questions for all the SAP Solution Manager experts out there and for anyone that would like to take a stab at these questions. An organization would like to implement a 3 system landscape for the following SAP Applications; SAP ERP, SAP CRM, SAP SRM, SAP Portal, SAP XI, SAP BI (SAP BW and SAP BOBJ) as well as SAP Solution Manager. They want to use all the functionality that is available in Solution Manager. The questions that I pose is as follows;
     1. How many Solution Manager systems must one implement? A 3 system landscape or will a 2 system landscape suffice? Bearing in mind that    functionality such as CHARM will be implemented.
     2. Where will the productive SLD reside? How would this SLD connect to the Solution Manager Systems?
     3. To which Solution Manager System will all the diagnostic agents connect to?
Your expert input would gladly be appreciated and points awarded accordingly.
Regards
Deen

Hi Deena,
I good approach would be to use a two system landscape.
Where - all sandbox and development systems are connected to develpoment solman.
and - all other systems, like quality, pre-prod, and prod are connected to production solman.
For CHARM, this is sufficient. Keep the hardware specs on the higher side of production solman.
You should use a separate SLD instance on your solution manager. WHY, incase you need to update the SP level, as SLD needs to be on the highest level, outage from SOLMAN or PI would be avoided.
You can also use, SLD of Solution manager, SYNC you dev sld with prod sld - uni directional sync - eg for stack generation.
SLD connect to your solution manager during solman_setup basic configuration and preparation of your landscape through LMDB.
Check.
SLD and LMDB Topology: Replacing the Source SLD for the LMDB
https://help.sap.com/saphelp_sm71_sp05/helpdata/en/a5/971735dd184f5c8d943c6cf423d13a/content.htm
Connect diagnostic agents to your producitve solution manager.
For more please reply back.
Good Luck !!
Regards,
Divyanshu

Solution Manager Document templates

Hello Solution Manager Experts.
When creating word templates for document types we would like word to collect information automatically from Solution Manager. One example is the template for Process step description. When the user navigates to a business process and adds a new document this document should automatically be filled with the correct data from Solution Manager according to the template. In this example this could be:
     Name of the user
     Business Scenario
     Business process
     Business process step
     Priority
     Keywords
     Etc.
The question is if there is any way of producing this kind of templates?
If the answer is yes, does anyone have templates to share?
Br.
Are H Vestrum

Hi
This is the link will help u
http://help.sap.com/saphelp_nw2004s/helpdata/en/fc/5dc13690581b20e10000009b38f839/frameset.htm
https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000633637&
Points if helpfull

Solution manager and mopz

Hi,
Can anybody expain me what is Solution Manager and Maintenence Optimizer(MOPZ)?
How Solution Manager and MOPZ are interlinked?
Regards.
Asim Khan.

Hi,
Solution Manager
SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.
It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:
- Manages the technical risk associated with the implementation of the solution ensuring technical robustness
- Helps leverage users core competencies in implementing solutions
- Ensures solution works as intended with best practices built in.
A General overall discussion on Solution Manager http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
SAP Solution Manager Overview http://big4guy.com/index.php/2007/06/14/sap_solman_solution_manager_toolset
Frequently Asked Questions - The SAP Solution Manager A Highly useful link. Here you can find answers to many frequently asked questions about the SAP Solution Manager, as compiled by Solution Manager experts Solution Manager applies to many different SAP contexts. It bridges pre-NW(NetWeaver), NW, and the eSOA and analytics era .It automates usual processes and provides a central spot for managing system performance and business processes. The topics covered are:
Using SAP Solution Manager for SAP ERP Solution Manager Diagnostics Interfaces to SAP's Support Applications Service Desk Solution Monitoring Troubleshooting Installation Questions..
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/webcontent/uuid/16eaf8ea-0c01-0010-c1af-b3febfa33574
A Basic Description of what Solution Manager is
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/bpx/sapSolutionManager& https://www.sdn.sap.com/irj/sdn/advancedsearch?query=solution+manager&cat=sdn_all
http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
MOPZ:-
http://service.sap.com/solman-mopz
Regrads,
Srini Nookala

Expert Opionon on Landscape with Solution Manager 4

Hi Experts:
I would like your expert opinion of the following. (Points will be rewarded for all posts)
I have been tasked with setting up a DEMO environment involing Solution Manager 4 (SM4) , ECC 6.0 (ECC) and Business Intelligence 7 (BI7).
We would like this to be set up in such a way so that we could maximize Solution Manager and show its full functionality and capbility to our clients.
I was thinking of setting up the landscape in the following order.
3 Servers, OS: Windows, DB: MS SQL 2005
1. Setup SAP Transport Host (This will reside in SM4) This will be done as suggested in the SAP install guides.
2. Install SM4 through a Central Install (ABAP only System)
3. Post Install Activities (From SM4 Installation Guide)
4. Share the following in ECC (
SAPTRANSHOST\SAPMNT\trans.) and share it with SM4. (So, essentially ECC shares the same transport directory)
(I am not sure about the above step...please confirm here)
5. Install ECC through a Central Install (ABAP only System)
6. Post Install Activities (From ECC Installation Guide)
7. Share the following in BI7 (
SAPTRANSHOST\SAPMNT\trans.) and share it with SM4. (So, essentially BI7 shares the same transport directory as ECC and SM4)
(I am not sure about the above step...please confirm here)
8. Install BI7 through a Central Install (ABAP only System)
6. Post Install Activities (From BI7 Installation Guide)
I do realize that we also need EP7 for BI7, but that is being planned for release 2, the client is only interested BW lite at the moment.
Please feel free to critque the above and offer all alternatives.
Thanks!
I owe my SAP Basis Career to this site as I have learned so much here. Again, Points will be rewarded.

Hello Imran,
I will answer in your text...
I have been tasked with setting up a DEMO environment involing Solution Manager 4 (SM4) , ECC 6.0 (ECC) and Business Intelligence 7 (BI7).
-->Exactly with escenario? Implementation scenario, monitoring, Change request management, service desk???
We would like this to be set up in such a way so that we could maximize Solution Manager and show its full functionality and capbility to our clients.
-->OK! all scenarios
I was thinking of setting up the landscape in the following order.
3 Servers, OS: Windows, DB: MS SQL 2005
1. Setup SAP Transport Host (This will reside in SM4) This will be done as suggested in the SAP install guides.
2. Install SM4 through a Central Install (ABAP only System)
--->NOT possible, solman 4.0 has only one installation possibility, ABAP+J2EE
3. Post Install Activities (From SM4 Installation Guide)
4. Share the following in ECC (
SAPTRANSHOSTSAPMNT rans.) and share it with SM4. (So, essentially ECC shares the same transport directory)
(I am not sure about the above step...please confirm here)
---> You don´t need to share the trans folder for any solman scenario
5. Install ECC through a Central Install (ABAP only System)
6. Post Install Activities (From ECC Installation Guide)
-->ok
7. Share the following in BI7 (
SAPTRANSHOSTSAPMNT rans.) and share it with SM4. (So, essentially BI7 shares the same transport directory as ECC and SM4)
(I am not sure about the above step...please confirm here)
->Please don´t do it!!!
8. Install BI7 through a Central Install (ABAP only System)
6. Post Install Activities (From BI7 Installation Guide)
->Ok
I do realize that we also need EP7 for BI7, but that is being planned for release 2, the client is only interested BW lite at the moment.
-> With this two satellites, ECC and BI7 you work in Implementation scenario defining a Implementation project
->Also monitoring scenario and service desk will be cover
-->For change request scenario still you need to have at least two client in each satellite to be able to test the scenario
The transports managed by the solman must be done as always between roles
DEV->QUA->PRD of the same product release
Hope this helps,
Dolores

Create a Support Message in Production system showing up in Solution Manage

Has anyone setup the link between creating a support message (under help) in a production system (like ECC) and SAP's Solution Manager.
I understand that it uses BADI SBCOS001 with the interface method PREPARE_FEEDBACK_BO, but when I try to run it, it tells me that Customizing for feedback functionality missing. What functionality is missing? And how to I correct this? And how do I ensure it shows in SAP Solution Manager under a solution or project?
Thanks
Paul

Hi Paul
The only way is to use the IMG. I have just completed this via the IMG info. BUT, it is not that simple.
Make sure your RFC's are trusted and that you have SAP ALL during config.
I hope this will help:
Setup Service Desk
Steps to follow while configuring support desk.
1) Implement the note 903587 .
2) Create all the relevant RFC objects in the satellite system and add the appropriate logical components using transaction SMSY.
3) Check all the objects in the table BCOS_CUST using transaction SM30.
Appl : OSS_MSG
+ :W
DEST :BACK RFC NAME (for solution manager system keep this field as 'NONE')
+ :CUST 620
+ :1.0.
*4) Check whether the BC sets are activated or not using the transaction SCPR20.If the BC sets are not activated then implement the note 898614.The steps to activate the BC sets are described below
4.1) Activate SOLMAN40_SDESK_BASICFUNC_000 BC Set.
4.2) Activate this in expert mode with option u201COverwrite everythingu201D.
4.3) Activation of the following components has to be done by replicating the previous steps
3.1) SOLMAN40_SDESK_TPI_ACT_AST_001
3.2) SOLMAN40_SDESK_ACTIONLOG_001
3.3) SOLMAN40_SDESK_ACT_ADVCLOSE_001
3.4) SOLMAN40_SDESK_TEXTTYPES_001
*Depends upon the number of inactive BC set objects that we have after the upgrade.
4.4) if the actions mentioned in 4.3 are not listed while executing the transaction SCPR20, then implement the note 898614.In the source client 000 of the solution manager system create a transport request using transaction SE09, unpack the file 'PIECELIST_SERVICE_DESK_INIT.ZIP' from the attachment of the note. Copy the contents of the file 'PIECELIST_SERVICE_DESK_INITIAL.TXT' to the transport request. And activate the actions. Use transaction SCC1 to import the transport request to the solution manager client. If any short dump occurs during the activation, implement the note 939116.
5) Check whether the number range is set correctly. If not set the number ranges of basic notification (ABA) and the support desk message (Service transaction SLFN).To be able to use the same number ranges for both message types, the internal number range for basic notification (ABA) must correspond to the external number range for the support desk message.
Number ranges for ABA notifications
5.1) create an internal and external number range using transaction DNO_NOTIF.
5.2) assign number range intervals to groups internal and external.
5.3) SLF1 is the internal number range group
5.4) SLF2 and SLF3 is the external number range interval
5.5) Use transaction DNO_CUST01 to assign message categories to the number range.
5.51) Go to transaction DNO_CUST01
5.52) From the GOTO menu select the menu item DETAILS
5.53) Now you can assign the number range of basis notification (ABA) into the notification type.
The number range for ABA notification is 12 characters in length and to make it compatible with the CRM service transaction insert 2 ZEROES at the beginning.
Number ranges for Support Desk notification
5.54) Use transaction CRMC_NR_RA_SERVICE, and define the internal and external number ranges. Intervals must correspond to the intervals of the basic notifications (ABA notification).
5.6) Then assign both the external and internal numbering
5.61) Go to SPRO and then to SAP Solution Manager
5.62) Then select General Settings and then select Transaction types
5.63) Select the transaction type SLFN and then select the menu item DETAILS from the GOTO menu.
5.64) In the Transaction Numbering block, assign the internal and external number range. The Number Range object should be CRM_SERVIC.
5.7) To view the priorities use transaction DNO_CUST01 and select the notification type as SLF1 and then select priorities from the left pane of the screen. The priorities of the first four cannot be deleted, but new priorities can be added.
6) Check the Action profiles for ABA Notifications (Action profiles are used for synchronization of ABA notification with the CRM Service transaction).
6.1) To check the action profiles use the transaction SPPFCADM and select the application type DNO_NOTIF then select u2018DEFINE ACTION PROFILE AND ACTIONSu2019.
6.2) Select the item u2018SLFN0001_STANDARD_DNOu2019 and then from the menu GOTO, select the menu item DETAILS.
7) The Action profile u2018SLFN0001_STANDARD_DNOu2019 has to be assigned to the message category SLF1 (ABA notifications) using the transaction DNO_CUST01.
8) The action profile for the support desk message can be set to u2018SLFN0001_ADVANCEDu2019.
8.1) From SPRO select SAP Solution Manager then Scenario Specific Settings.
8.2) Select the item Service Desk and then to general settings.
8.3) Execute the category u2018Define Transaction Typesu2019.
8.4) Select the transaction type as SLFN
8.5) From the GOTO menu select the menu item u2018DETAILSu2019 and assign the action profile as SLFN0001_ADVANCED .
9) Activate the partner/ Organization
9.1) Go to CRM->MASTER DATA->BUSINESS PARTNER->INTEGRATION BUSINESS PARTNER ORGANIZATION MANAGEMENT->SET UP INTEGRATION WITH ORGANIZATIONAL MANAGEMENT.
9.2)Find the entries starting with HRALX
HRALX-HRAC WITH VALUE 'X'.
HRALX-OBPON WITH VALUE 'ON'.
HRALX-PBPON u2018ONu2019.
HRALX-MSGRE u2013 u20180u2019.
9.3) If entries are not found create it.
10) Generate Business partner screens
10.1) Go to transaction BUSP.
10.2) Execute the report with the following parameters
CLIENT - Client in which business partners should be created (solution manager client)
APPLICATION OBJECT-
SCREEN - *
Generate all/ selected screens - All screens.
delete sub screen containers -
11) implement SAP note 450640.
11.1) Go to transaction SA38 and select the report CRM_MKTBP_ZCACL_UPDATE_30.
11.2) Execute it with test mode box unchecked.
If a new relationship is to be created then steps 12 and 13 has to be followed
12) To create a relationship category
12.1) Go to transaction BUBA
12.2) Select the entry CRMH00: Undefined relationship
12.3) click on copy
12.4) Rename CRMH00 to ZCRMH00.
12.5) CREATE A RELATIONSHIP CATEGORY.
IN GENERAL DATA FILL LIKE ' FROM BP1 : HAS THE ACTIVITY GROUP '.
' FROM BP2 : IS A PART OF ATTUNE
13) Add the relationship category to the support team partner function
13.1)Use SPRO
IMG GUIDE->SAP SOLUTION MANAGER->SCENARIO SPECIFIC SETTINGS->
-> SERVICE DESK->PARTNER DETERMINATION PROCEDURE->DEFINE PARTNER FUNCTION.
13.2) FIND THE PARTNER FUNCTION SLFN0003 (SUPPORT TEAM).
13.3) In the field relation ship category, Select the newly created relationship category and save.
14) Steps 12 and 13 should be repeated for various business partner types like sold-to-party, message processors if new relationship is to be created for the respective business partner types.
15) Create a new access sequence for the support team determination
15.1) Go to the following IMG Path: SAP Solution Manager Implementation Guide ->
SAP Solution Manager -> Configuration ->
-> Scenario Specific Settings ->Service Desk -> Partner Determination Procedure ->
->Define Access Sequence
15.2) Click on New Entries
15.3) Define a new access sequence with sequence name as u2018Z001u2019 and description u2018NEW BP RELATIONSHIP ACTIVITY GROUPu2019
15.4) Create an new Individual Access with the following value:
u2022 Batch Seq: 10
u2022 Dialog Seq : 10
u2022 Source : Business Partner Relationship.
u2022 Detail on the source:
u2022 Partner Function : Reported By (CRM)
u2022 Mapping/restrictions
u2022 Flag Mapping/definition for partner being Searched
u2022 Partner Function in Source: Support Team (CRM).
Save it.
This Access Sequence will give us the Partner which has the relationship assigned
to the Support Team in the Reported By partner data.
16) Adapt the partner determination schema/Function
16.1) Go to the following IMG Path: SAP Solution Manager Implementation Guide ->
SAP Solution Manager -> Scenario Specific Settings ->Service Desk ->
-> Partner Determination Procedure -> Define Partner Determination Procedure.
16.2) The two options to adapt partner determination schema are
16.21) Adapt the standard Procedure (SLFN0001) or to create a new one by copying the standard one.
16.22) select the line starting with SLFN0001 or the newly created procedure.
16.23) Double Click on Partner Function in Procedure.
16.24) Select the Partner Function "Support Team", and click Details.
16.25) in the detail view only change the Partner Determination/access Sequence to
the one we've just created. Save your entry.
17) Create a root organizational model.
17.1) Go to the following IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Configuration-> Scenario Specific Settings ->Service Desk -> Organizational Model ->Create a Root Unit for Your Organizational Structure.
17.2) creating an organizational unit by entering the data in the BASIC DATA tab.
17.3) enter the organizational unit, the description and save it.
18) Create the support team organization
18.1) go to the following IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Scenario Specific Settings ->Service Desk -> Create Organizational Objects in the Organizational Structure. Or use transaction (PPOMA_CRM).
19) Create the business Partners.
19. 1) Key users- End user (Business Partner General) ,Address should be specified.
19.2) go to the transaction BP.
19.3) create a new Person, Select the role: Business Partner (Gen).
For Identification of the key user
19.31) click on the identification tab
19.32) enter a line in the identification number formatted as follows
IDTYPE : CRM001.
Identification number : <SID><INSTALL NUMBERS><CLIENT><USERNAME>
eg: USER NAME : USER1.
CLIENT : 100.
SID : ER1.
INSTALL NUMBER : 123456789.
IDENTIFICATION NUMBER : ER1 123456789 100 USER1.
20) Message Processors- Support Team members .
20.1) they should be created first as the users in the corresponding client of the solution manager.
20.2) As business partners they will have the role 'EMPLOYEE'.
20.3) Go to transaction BP .
20.4) Create New Person with the role employee.
20.5) In the Identification tab you should enter the user name in the employee data/User Name.
eg: username: proc1
enter proc1 in the field User name.
21) Organizational Business Partner- Organizational BPS have the same country in there main address tab. They should be created through the organizational model. Business partner corresponding to the root organization have the role 'SOLD TO PARTY'.
22) Assign the business partners (Message Processors) to the previously created support team.
22.1) Go to transaction PPOMA_CRM.
22.2) Select the support team 1.
22.3) Click on create
22.4) select position
22.5) call it 'MPROC_T1/Message Processors for team 1
22.6) Replicate it for the other support teams.
22.7) Select the position MPROC_T1/Message Processors for team1 and click assign,
choose owner/Business Partner find and select the business partner
22.8) Validate and Save it.
22.9) If the assignment of business partner is not possible then implement the note 1008656
Or 997009
23) Create the iBase component
23.1) IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Basic Settings -> Standard Configuration of Basic Settings -> Solution Manager -> iBase -> Initially Create and Assign the Component Systems as iBase Components.
23.2) or use the transaction IB51 to create the installed base.
23.3) it is also possible to create the SOLUTION_MANAGER, select the solution and go to menu Edit -> Initial Data Transfer for iBase.
24)Assign Business Partners to iBase Components
IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Basic Settings
-> SAP Solution Manager System ->ServiceDesk-> iBase -> Assign Business Partners to iBase Components.
*--optional--
If you want to be able to assign the System Administrator: Go to the IMG: SAP Solution Manager Implementation Guide -> Customer Relationship Management -> Basic Function -> Partner Processing -> Define Partner Determination Procedure.
Select the entry "00000032 Installed Base/IBase" and double click on Partner Functions in Procedure.
Then copy the Entry "Contact Person (CRM)" to a new entry with the partner Function "System Administrator (CRM)" , save it.
Go back to transaction IB52, select a component, and Goto -> Partner, you should be able
now to assign the partner Function "System Administrator".
25) Assign the SAP Standard Role to the user. Message Creator should have the role : SAP_SUPPDESK_PROCESS.
26)Define the transaction variant for the message processors
Go to the following IMG Path: SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Configuration -> Scenario Specific Settings ->Service Desk -> General Settings -> Specify User Selection Variant.
Here we will create variants for the central message processing transaction CRM_DNO_MONITOR.so that the user will have direct access to there dedicated message.
27) Go to transaction PFCG
27.1) Enter the role name as Z_MSG_PROCESSORS and choose single role.
27.2) Give a description Message Processor role and save it.
27.3) Go to the menu tab and choose add report
27.4) select the report type : ABAP Report
27.5) And in the report enter the report name as 'CRM_DNO_SERVICE_MONITOR'.
27.6) Enter the previously created variant.
27.7) flag the skip initial screen box.
27.8) flag the SAPGUI for windows.
27.9) Create a new transaction with tcode starting with Y or Z.
27.10)Display this transaction and check the values at the bottom of the screen
in the subscreen Default Values, you should have the following parameters:
u2022 D_SREPOVARI-REPORT = CRM_DNO_SERVICE_MONITOR
u2022 D_SREPOVARI-VARIANT = MY_TEAM_MSG
u2022 D_SREPOVARI-NOSELSCRN = X
And also all the user should have the correct role.

Implementing the Enterprise Support in Solution Manager

Hi Experts,
Can anybody tell me what are the pre requisites to implement Enterprise support in solution manager?
Also let me know what are steps involved in implementing the enterprise support.
Thanks in Advance
Hari

Hello Hari,
In order to implement Enterprise Support your organization should registered as a Value Added Reseller(VAR) with SAP. You can get all the required documentation under https://websmp104.sap-ag.de/solutionmanager --> Information for VARs, ASPs and AHPs which is in the left hand side of the page. However, you need to have a S-user ID of the VAR.
The following are the steps need to perform in implementing the Enterprise Support firmly known as Service Desk for VARs.
1. SAP Solution Manager basic settings (IMG)
a) Initial Configuration Part I
b) Maintain Profile Parameters
c) Maintain Logical Systems
d) Maintain SAP Customer Numbers
e) Initial Configuration Part II
     1) Activate BC Set
         a) Activate Service Desk BC Set
         b) Activate Issue Monitoring BC set
         c) Set-up Maintainance optimizer
         d) Change online Documentation Settings
         e) Activate Solution Manager Services
         f) Activate integration with change request Managemnt
         g) Define service desk connection in Solution Manager
   2)Get components for SAP Service Market place
        a) Get SAP Components
   3) Get Service Desk Screen Profile
       a)generate Business Partener Screen
   4)Copy By price list
       a)activate Service Desk BC Set
       b)Activate Issue Monitoring BC set
       c)Set-up Maintainance optimizer
      f) Business Add-In for RFC Connections with several SAP customers
      g) Business Add-In for RFC Connection of Several SAP Cust. no.
      h) Set-Up SAP Support Connection for Customers
      i) Assign S-user for SAP Support Portal functionality
      j) Schedule Background Jobs
      k) Set-Up System Landscape
      l) Create Key Users
      m) Create Message Processor
2. Multiple SAP Customer Numbers
      a) Business Add-In for RFC Connections with several SAP customer numbers
      b) Set-Up SAP Support Connection for Customers
3. Data transfer from SAP
      a) Data Transfer from SAP
4. Create u201COrganizationu201D Business Partner
5. Service Provider function (IMG)
      a) Business Add-In for RFC Connections with several SAP customer numbers
      b) Business Add-In for Text Authorization Check
      c) Activate BC Set for Service Provider
      d) Activate Text Types
      e) Adjust Service Desk Roles for Service Provider Menu
6. Service Provider: Value-Added Reseller (VAR)
      a) Business Add-In to Process Actions (Post-Processing Framework)
     b) Activate BC Sets for Configuration
     c) Create Hierarchy and Product Category
     d) Set-Up Subcategories
     e) Create Business Partner as Person Automatically
     f) Set-Up Automatic Confirmation of Messages
    g) Maintain Business Partner Call Times
    h) Set-Up Incident Management Work Center
7. Work Center (Web UI)
    a) Activate Solution Manager Services
    b) Assign Work Center Roles to Users
Hope it helps.
Regards,
Satish.

Problem with BI activation in Solution Manager

Hello SAP experts.
I have problem with BI Content Activation in Solution Manager solman_workcenter - test management - settings - Bi reporting
The customizing in client 010 is ok. I have BW client 001. RFC connections
are ok. After activation of BW content in workcenter only new job in sm37
has been planned but the button Status Report has not appeared. I installed
newest add-on SAPK-70405INBICONT.
Detailed description:
After customizing in:
SPRO-Basic Data-BW Setup
and
SPRO-Scenario-Specific Settings - Test Management - BW-based Reporting.
The Activation of BW content in transaction solman_workcenter - Test
Management - Settings - BI Reporting Settings the message appears:
"Test Workbench Reporting - BI Content not active", after pressing save:"Settings of Test Workbench Reporting saved"
and
"Activation of BI Content for Test Workbench Reporting started".
In test evaluation the button Status report doesnt show. After repeated
activation appears the same message as in beginning: Test Workbench
Reporting - BI Content not active.
Thank you

Hi Marian,
Could you please provide me with details on how to setup test workbench reporting. I have a BW system external to Solution Manager. I have setup the RFC conncections and all is okay. I have also setup the source system in BW and installed the web templates. However, when activating the content via solman_workcenter - test management - settings, I get the following error:
Content Activation Log
Log for Setup ID 20100819135323
20100819 135323[ERROR ]: Current Status: ERROR
20100819 135323[INFO ]: Job CCMS_BI_SETUP successfully scheduled
20100819 135323[ERROR ]: Incorrect system setting: standard transport is active
20100819 135323[ERROR ]: Change system settings or set user parameters RSOISCONTENTSYSTEM and RSOSTANDARDCTOACTIVE
20100819 135323[ERROR ]: Prerequisites check failed
20100819 135323[ERROR ]: Jobname/count: CCMS_BI_SETUP 13532300
I am sure there is something wrong in my setup but I cannot figure out what it is. A step by step help on how to do it will be greatly appreciated.
Regards,
Rue.

Oracle upgrade in Solution Manager 10g to 11g

Dear Expert team ,
Our Solution Manager is running in Windows 2003 with oracle 10g .
SQL> select * from v$version;
BANNER
Oracle Database 10g Enterprise Edition Release 10.2.0.2.0 - Prod
PL/SQL Release 10.2.0.2.0 - Production
CORE 10.2.0.2.0 Production
TNS for 32-bit Windows: Version 10.2.0.2.0 - Production
NLSRTL Version 10.2.0.2.0 - Production
SQL>
Now I want to upgrade my Solution Manager 10 g to 11g .
what oracle component should I download and how to upgrade 10.2.0.2.0 to 11.2.0.3.0.
Please suggest.
Regards
Pooja

Hi
The upgrade is possible as stated in the here under note.
Previous version (v15) of that note was even a bit more clear it is possible but version 10.2.0.4 is preferred.
Direct upgrade from 10.2.0.2 should not be a problem, as it is even possible to have a direct upgrade from 9.2.0.8 to 11.2.0.4.
1431793 - Oracle 11.2.0: Upgrade Scripts
A database < 9.2.0.8 must be upgraded to 9.2.0.8 before it can be upgraded directly to 11.2.0.4.
You should consider jumping directly to 11.2.0.4 that is the latest 11g version and the only one that will have a long term support.
Regards
1431797 - Oracle 11.2.0: Troubleshooting the Database Upgrade
For a database upgrade from 10.2. to 11.2 the minimum release is 10.2.0.2. This release is not supported any more.
1431797 - Oracle 11.2.0: Troubleshooting the Database Upgrade v15
We strongly recommend a minimum release 10.2.0.4 for the following reasons:
a) All SAP internal database upgrade tests have been performed with
release 10.2.0.4. This upgrade path has been very well tested and
is documented in the SAP Database Upgrade Guide for Oracle Release
11.2.
b) Oracle Database Release 10.2.0.2 is not supported any more.

Error when trying to do an initial update of Solution Manager 7.1

Hello Experts,
I've just built a brand new 7.1 Solution manager and I'm attempting to apply the patches using the SP stack online tool. My starting point is ISS Inital and my ending SP is 13. I've downloaded all of the required patches and loaded them into the EPS\in location. The stack.xml file is generated from SAP's online tool.
When I start SUM (10SP12_13) right after asking me for the stack file it errors our with the following error message.
May 4, 2015 8:42:32 AM [Info ]: The detected system topology is DUAL_STACK
May 4, 2015 8:42:32 AM [Info ]: Dialog eliminator inboxOpEliminator does not allow to omit dialog DefineTargetDialog
May 4, 2015 8:42:32 AM [Info ]: Dialog eliminator stackOpEliminator does not allow to omit dialog DefineTargetDialog
May 4, 2015 8:42:32 AM [Info ]: Dialog eliminator ContentLocationDialogEleiminator does not allow to omit dialog DefineTargetDialog
May 4, 2015 8:42:32 AM [Info ]: Dialog eliminator DownloadSMPEliminator allows to omit dialog DefineTargetDialog
May 4, 2015 8:44:05 AM [Info ]: Setting catalog key inbox.option to value false into shared input catalog.
May 4, 2015 8:44:05 AM [Info ]: Setting catalog key stack.option to value true into shared input catalog.
May 4, 2015 8:44:05 AM [Info ]: Parsing stack definition file I:\Patches\Stack.xml...
May 4, 2015 8:44:05 AM [Info ]: Parsing of stack definition file I:\Patches\Stack.xml has finished.
May 4, 2015 8:44:05 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.j2ee.tools.spxmlparser.SPXmlParserException: Stack definition file I:\Patches\stack.xml is rejected. Provide a new stack definition file and try again.
java.lang.NullPointerException: while trying to invoke the method java.lang.String.equalsIgnoreCase(java.lang.String) of a null object returned from com.sap.sdt.util.xml.XMLElementIF.getContentTrimmed()
I have tried recreating the stack.xml file multiple times with now success. I've also logged a ticket with SAP, does anyone have any suggestions of things I could try?
Thanks for your help.

Hello,
Please check SAP Note 1577909, point 3.
Quoting from the Note:
Load the current SAP Solution Manager 7.1 stack DVD from the SWCenter on SAP Service Marketplace.
Installations and Upgrades -> Browse our Download Catalog -> SAP Technology Components -> SAP Solution Manager -> SAP Solution Manager 7.1 -> Installation and Upgrade -> [OS version] -> [DB version]
51049441 SAP Solution Manager 7.1 SPS 13
The DATA directory on this DVD contains an XML file, the current ABAP stack, and the current Java stack.
So, with the DVD there should be no issues.
Best regards,
Miguel Ariño

How to configure solution manager service desk knowledge base for customer?

Hi Expert,
How to configure u201CSolution Manager Service Desk Knowledge Baseu201D to allow Customer to check on the solution?
Can we make the Solution Database open for the key user? Can we add one link in the workcenter and the customer can search existing solutions before they create message to us?
Please advice,
Thanks
regards,
ng chong chuan

>
Chong Chuan Ng wrote:
> How to configure u201CSolution Manager Service Desk Knowledge Baseu201D to allow Customer to check on the solution?
>
> Can we make the Solution Database open for the key user? Can we add one link in the workcenter and the customer can search existing solutions before they create message to us?
Hi,
It's a good idea, but currently it's not yet supported.
In Work Center, there is no predefined (nor a hidden) link shipped by SAP to access the Solution Database for key users.
With a future EhP for Solution Manager, you might get an integration of the Solution Database into the message processing Web UI.
Best regards,
Ruediger

How to check the messages in solution manager?

hai experts !
how to check the messages in solution manager?
in which transaction do we see them?

Hi Kiran,
From what I gather from your brief question, you are perhaps looking for CRM_DNO_MONITOR that would display all queries created from Satellite/SolMan system itself, as support messages.
If you are looking for Notifications underlying those messages, please look for DNOTIFWL.
For more specific answers, please provide more description of what you are looking for.
Trust this helps.
Regards,
Srini

Wily Introscope is not running in Solution Manager 7.1 and tech monitoring

Hi Experts,
we are able to log in wily introscope, But metrics(values) are not coming in wily
we re started the solution manager server, that port is working fine now, Please assist me on this to fix issue find log as attachment.
2)we configure the technical monitoring in our solution manager system but metrics are not coming for dialog response time in dash board. which extractor i need to check how to troubleshoot,
thanks in advance for you help
Best Reg

Hi Srivastav.
Actually i am new to solution manager, and we have done basic steps of solution manager like
system preparation,basic configuration,managed system configuration and technical monitoring,
in tech monitoring system monitoring,and EUEM and we are planing to perform DVM and RBPD,
my solution manager system is installed on windows 2008 server, version is 7.1 SP 7,
currently we facing issue in wily introscope and technical monitoring dash boards metrics are not appearing and please tell me how to close the thread ,
Best Regards,
Hanuman

Wily Introscope is not running in Solution Manager 7.1

Hello Experts,
wily Introscope is not running in solution manager system,
below error getting in log, solution manager is running on windows server and how to start wily in windows.
8/23/14 11:58:50.088 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 11:58:50.090 AM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 11:58:50.091 AM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 11:58:50.113 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 11:58:52.412 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 11:58:52.628 AM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 11:58:52.645 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 11:58:52.655 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:02:31.586 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:02:31.602 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:02:31.958 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:02:31.959 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:02:32.030 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:02:32.287 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:02:32.306 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:02:32.321 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:37:05.225 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:37:05.227 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:37:05.228 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:37:05.249 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:37:05.728 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:37:05.994 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:37:06.014 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:37:06.028 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
Please assist me on this
Best Regards
Hanuman

Hello Srivastav,
i am getting below problem in wily introscope log
9/01/14 11:22:02.675 AM IST [ERROR] [WrapperSimpleAppMain] [Manager.Acceptor] Failed to bind to server socket
java.net.BindException: Address already in use: bind
at sun.nio.ch.Net.bind(Native Method)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:126)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:59)
at com.wily.isengard.postofficehub.link.server.Acceptor.<init>(Acceptor.java:72)
at com.wily.isengard.postofficehub.link.server.ConnectionListenerFactory.create(ConnectionListenerFactory.java:31)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startIncomingConnectionListener(PostOfficeHubServer.java:261)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startAllIncomingConnectionListeners(PostOfficeHubServer.java:235)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.acceptIncomingHubConnections(PostOfficeHubServer.java:103)
at com.wily.isengard.api.server.IsengardControllerServer.acceptIncomingConnections(IsengardControllerServer.java:207)
at com.wily.isengard.api.samplemain.SampleMain.acceptIncomingConnections(SampleMain.java:117)
at com.wily.introscope.server.enterprise.EnterpriseServer.initialize(EnterpriseServer.java:708)
at com.wily.introscope.server.enterprise.EnterpriseServer.doStart(EnterpriseServer.java:358)
at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:301)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:280)
at com.wily.introscope.server.enterprise.EnterpriseServer.start(EnterpriseServer.java:1444)
at com.wily.introscope.em.internal.Activator.startEM(Activator.java:116)
at com.wily.introscope.em.internal.Application.start(Application.java:27)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)
at org.eclipse.equinox.launcher.Main.main(Main.java:1212)
at org.eclipse.core.launcher.Main.main(Main.java:30)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)
at java.lang.Thread.run(Thread.java:662)
9/01/14 11:22:02.679 AM IST [INFO] [WrapperSimpleAppMain] [Manager.PostOfficeHub] Server listening for incoming default socket connections on port 6001
9/01/14 11:22:02.682 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Connection Initiator listening...
9/01/14 11:22:02.684 AM IST [INFO] [WrapperSimpleAppMain] [Manager.MMHotDeployEntity] Will monitor D:\usr\sap\CCMS\apmintroscope\deploy for new files every 60 seconds
9/01/14 11:22:02.685 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager started with management module warnings.
9/01/14 11:22:42.883 AM IST [INFO] [PO:main Mailman 1] [Manager.LoadBalancer] Loaded loadbalancing.xml
9/01/14 11:23:31.817 AM IST [INFO] [btpool0-1] [Manager] User "Admin" logged in successfully from host "localhost"
9/01/14 11:23:31.825 AM IST [INFO] [btpool0-1] [Manager] request.getContextPath() /webview
9/01/14 11:23:31.826 AM IST [INFO] [btpool0-1] [Manager] Login event Admin 1667ryb11leum 10.1.0.133 true
9/01/14 11:51:30.061 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409164200000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.063 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409077800000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.064 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409423400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.066 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409337000000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.067 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409250600000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.088 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1406831400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.089 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408991400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.090 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408905000000.data seems to be OK - not sure what to do with append inputs
Please help me to sort this issue,
Best Regards,
Hanuman Chinthalwar

Solution Manager expert

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