Solution manager help

hi gurus,
solution manager transaction codes. How it will help ful for us how to start it please help me am new to this course i would like to learn from the starting.
Thanks & Regards
rack29
points will be rewarded

Hi,
For more information on Solman Plz click[Here|http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm]
Reward point if useful.
Regards,
Vinod Palli
Edited by: Vinod Palli on May 29, 2008 2:08 PM

Similar Messages

Solution Manager help-desk VAR setup

I am setting up help desk in Solution Manager 4.0
The guide tells me to to execute report: AI_SDK_CF_GET_SUSR_VAR_CUST
When I try to execute it in transaction se38 I get the following error:
RFC_system_error Function module BCSN_Z001_VARS_SUSER_LIST not found.
Can anyone tell me what is causing this error and how to fix it?
Could my RFC connection be the problem?
Thank you SAP Master.

Hi,
/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies
hope this helps you bit..
Praveen

Working on Solution Manager

Hi Gurus,
in our project we are having to work through solution Manager. I am new to the solution Manager environment.
a) Is there any link that helps us understand the basics of working on solution manager.
b) Also, i understand we need to give the transaction codes that we work on in solution manager. (But in HCM as we work in the IMG the transaction code is always seen as SPRO for most of the configuration)
c) How do we set the T Codes for entire configuration?
We have the sub modules
a) Personnel Administration (Recruitment Included)
b) Organisation Management
c) Time Management
d) Payroll
e) Personnel Development (PMS- OSA)
f) Training and event Management
g) ESS and MSS
Awaiting your reply and Thanks in advance
Regards
RR

The SAP Solution Manager application management solution facilitates technical support for distributed systems u2013 with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. And, as a customer of SAP, you have full access to the core SAP Solution Manager for no extra charge.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
SAP Business Suite implementation and upgrades u2013 SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Change control management u2013 SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
Testing u2013 SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support u2013 The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Root cause analysis u2013 The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
Solution monitoring u2013 SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting u2013 SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing u2013 SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
Administration u2013 Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.
The concept is very user friendly and can be easily worked on. Thank you friend for your response.
i used solar 2 and was able to work further.
Regards
RR

Reg:implementation Enterprise portal in solution manager

hi all
i am new to the concept of solution manager .In this how can we implement Enterprise portal .Actually what an EP consultant work need to be done in this solution manager.can any one provide some real time scenarios info related to it .
regards
Deepika

Hi,
Regarding the implementation phase, Solution Manager helps you via several functionalities:
- Solution Documentation: Central documentation of processes, system landscape, custom code,...
- Test Management:Change impact analysis, End-to-end test management
- Change Control Management: Integrated quality management, Synchronized transports of various components, Controlled and documented adjustment of business processes incl. approval process
- Application Incident Management: Integrated service desk, Involvement of partners in problem resolution, Provide root-cause analysis for complex landscapes with diverse technology stacks
The most important part in from my perspective for a implementation consultant is the Project Documentation functionality, where you can get Implementation Content for Enterprise Portal. This includes business scenarios documentation and business process included in the Business Process Repository, how to configure different scenarios and business processes, test cases, etc.
I think you can find some information in the marketplace about this functionality. For example you may find something under service.sap.com/alm -> SAP Solution Manager and Tools.
Best regards,
Fernando

ECATT integration with solution Manager

Hello Colleagues,
Please let me know if any of you have worked on integration between Solution Manager and eCATT.
I have the scripts in eCATT system now i need to run these scripts from Solution Manager system in the target system.
Any info would be of great help.
Thanks,
Ajay

Hello Ajay,
Have you seen these links?
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/7e/8186fa137998448de956476b8cecdc/frameset.htm
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/de/50e848f5f311d5997000508b6b8b11/frameset.htm
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/48/e151fddb163184e10000000a421937/frameset.htm
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/59/f49e6fe97711d5995d00508b5d5211/frameset.htm
http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/cb/cb3a3e5069eb6ce10000000a114084/frameset.htm
These links are from the Solution Manager Help Library, so the information is specific to Solution Manager for eCATT
Regards,
Paul

Re:Solution Manager

what is solution manager?

Hi,
SAP Solution Manager is a centralized, robust solution management toolset that facilitates technical support for distributed systems -- with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. It combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. As part of SAP NetWeaver, SAP Solution Manager is included in the annual maintenance fee for SAP solutions.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
mySAP Business Suite implementation -- SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Global rollout -- The toolset eases process standardization and harmonization across organizations and locations by providing proven methodologies and all necessary functionality. You can more easily implement standardized settings at local sites, because configuration settings needn't be re-entered into local components.
Synchronization of custom settings -- With SAP Solution Manager, you can maintain consistency as you customize your heterogeneous IT environment. It enables safer administration of customization, less error-prone replication of custom settings, and simpler consistency checks. SAP Solution Manager reduces manual synchronization efforts by automatically distributing custom settings to various systems simultaneously, and by centrally managing all requests to synchronize settings.
Testing -- SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support -- The support desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Solution monitoring -- SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting -- SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing -- SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
follow the links,
My weblog for Testing via solman
/people/community.user/blog/2006/12/07/organize-and-perform-testing-using-solution-manager
Also the foll links:-
http://service.sap.com/rkt-solman
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce0b74e3-0601-0010-29a0-f2a6af98ef06
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5348ada6-0301-0010-f38f-a5076178843e
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/5d29d690-0201-0010-2f9f-a0f957dee385
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/ce89c290-0201-0010-5985-dd64605111fd
https://forums.sdn.sap.com/click.jspa?searchID=4444970&messageID=1050611
http://help.sap.com/content/documentation/solutionmanager/index.htm
SAP Solution Manager Ready [original link is broken]
Please reward points.

Regarding Monitoring Service for Solution manager

We need to configure "Monitoring" services in SAP solution manager 7.0.
Could somebody suggest us what are the main tasks we need to consider for doing Monitoring settings.
How many Minimum servers required to configure Monitoring services in solution manager system.
Also if any good document reference for this?
Thanks

Hi Jai,
welcome to sdn.
COMPONENTS & TOOLS OF SAP NETWEAVER
SAP Solution Manager
The SAP Solution Manager application management solution facilitates technical support for distributed systems u2013 with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. A centralized, robust application management and administration solution, SAP Solution Manager combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership.
With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential. The toolset addresses your entire IT environment, supporting SAP and non-SAP software and covering current and forthcoming SAP solutions. And, as a customer of SAP, you have full access to the core SAP Solution Manager for no extra charge.
SAP Solution Manager targets both technical and business aspects of your solutions, focusing strongly on core business processes. It supports the connection between business processes and the underlying IT infrastructure. As a result, it eases communication between your IT department and your lines of business. And it ensures that you derive the maximum benefits from your IT investments.
SAP Solution Manager features and functions include:
SAP Business Suite implementation and upgrades u2013 SAP Solution Manager provides content that accelerates implementation. Configuration information and a process-driven approach to implementation speed the blueprint, configuration, and final preparation phases. SAP Solution Manager enables efficient project administration and centralized control of cross-component implementations.
Change control management u2013 SAP Solution Manager controls all software and configuration changes of the IT solution. This includes the approval process for change requests, the deployment of changes, and later analysis of changes. This ensures quality of the solution and enables traceability of all changes.
Testing u2013 SAP Solution Manager speeds test preparation and execution. It provides a single point of access to the complete system landscape and enables centralized storage of testing material and test results to support cross-component tests.
IT and application support u2013 The service desk included in SAP Solution Manager helps you manage incidents more efficiently and eases the settlement of support costs. Centralized handling of support messages makes the support organization more efficient.
Root cause analysis u2013 The diagnostics functions in SAP Solution Manager allow identification, analysis, and resolution of problems, even in heterogeneous environments. This helps to isolate general performance bottlenecks, to isolate exceptional situations, to record the activity of single users or processes, and to identify changes to the productive landscape. As a result, problem resolution is accelerated and business availability increased.
Solution monitoring u2013 SAP Solution Manager performs centralized, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort. It can even monitor intersystem dependencies. Proactive monitoring helps you avoid critical situations, while automatic notifications enable fast response to issues.
Service-level management and reporting u2013 SAP Solution Manager allows easy definition of service levels and provides automated reporting. Service reporting covers all systems in the solution landscape and provides a consolidated report containing the information you need to make strategic IT decisions.
Service processing u2013 SAP Solution Manager makes appropriate service recommendations and delivers SAP support services. These include SAP Safeguarding, which helps you manage technical risk; SAP Solution Management Optimization, which helps you get the most from your SAP solutions; and SAP Empowering, which helps you manage your solutions.
Administration u2013 Administration tasks are mainly executed locally on the involved systems, but can be accessed and triggered from a central administration console. The administration work center in SAP Solution Manager offers a central entry point and unified access to all SAP technology.
SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.
It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:
- Manages the technical risk associated with the implementation of the solution ensuring technical robustness
- Helps leverage users core competencies in implementing solutions
- Ensures solution works as intended with best practices built in.
see these links...
http://www.ne-sap-solution-manager.com/
http://www.saptechies.com/category/sap-solution-manager/
thanks
karthik
reward me if usefull

Solution manager and mopz

Hi,
Can anybody expain me what is Solution Manager and Maintenence Optimizer(MOPZ)?
How Solution Manager and MOPZ are interlinked?
Regards.
Asim Khan.

Hi,
Solution Manager
SAP Solution Manager as the name suggests is for managing the whole gamut of SAP and Non-SAP solutions in the IT Landscape of an organisation. It provides you the tool, content and gateway to create, operate, manage and monitor your solutions over time.
It provides a range of scenarios to support this. Extending from project management to Solution Monitoring to Service Desk to E-learning Management, it provides an efficient way to carry out a plethora of business tasks.
SAP Solution Manager is the successor to ASAP ValueSAP. SAP Solution Manager helps in implementing and managing complex system landscapes. Globally systems are getting distributed across geographies and business processes cover more than one system. In such complex scenarios, integrating technical and business requirements is important for the success of IT. SAP Solution Manager provides SAP customers with an efficient means of handling both the technical and business process side of solution implementation .
As part of SAP Solution Management Solutions, the customers receive best practices relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support programs during implementation of the system solution. Some of the benefits of using SAP's Solution Manager are that it helps:
- Manages the technical risk associated with the implementation of the solution ensuring technical robustness
- Helps leverage users core competencies in implementing solutions
- Ensures solution works as intended with best practices built in.
A General overall discussion on Solution Manager http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
SAP Solution Manager Overview http://big4guy.com/index.php/2007/06/14/sap_solman_solution_manager_toolset
Frequently Asked Questions - The SAP Solution Manager A Highly useful link. Here you can find answers to many frequently asked questions about the SAP Solution Manager, as compiled by Solution Manager experts Solution Manager applies to many different SAP contexts. It bridges pre-NW(NetWeaver), NW, and the eSOA and analytics era .It automates usual processes and provides a central spot for managing system performance and business processes. The topics covered are:
Using SAP Solution Manager for SAP ERP Solution Manager Diagnostics Interfaces to SAP's Support Applications Service Desk Solution Monitoring Troubleshooting Installation Questions..
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/webcontent/uuid/16eaf8ea-0c01-0010-c1af-b3febfa33574
A Basic Description of what Solution Manager is
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/bpx/sapSolutionManager& https://www.sdn.sap.com/irj/sdn/advancedsearch?query=solution+manager&cat=sdn_all
http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
MOPZ:-
http://service.sap.com/solman-mopz
Regrads,
Srini Nookala

Solution manager service desk - configuration -pls help

Hi Forum,
I have completed basic configuration of service desk (solution manager 7.1) and able to realize things like create/process/confirm message and email notification after automatic support team determination (which works well based on component). However facing below issues and have few requirement.
1. Once the support team gets determined automaitcally based on component field 'Support Team' gets filled with a predeifined value which is obvious however furhter to that when i wish to change the 'Support Team' manually its grayed out i.e. i am not able to change it as it goes to non-edit mode. how to solve this issue?
2. In mail notification if message is raised from the satellite system or solution manager itself i am receiving the details of the system e.g. products installed and software components which makes message unneccesarily long. Can i configure system to produce e-mail noification without system info so that a notification can be kept short. (This is required as client needs to use service desk for internal purpose and not happy to see the system information as its increasing the length of the message)
3. While creating organizational structure in /nppoma_crm . i have created organizational unit/Support team/support employees..now in support team determination e-mail notification goes to the determined supoport team (to bp for which e-mail id is entered) however it doesnt goes to the employees mapped under support team as members (pls note bp for each member is maintained along with the e-mail id)
4. I would like to know the method used for automatic sold-to-party determination as like support team determination & is it possible to reset the number range as while test plenty of messages got created e.g. 8000000584/8000000585/8000000586 to be reset to 8000000001 again so client can start from 8000000001.
Please help by sharing your thought on this at earliest.
Regards,
Rupesh
Edited by: rupesh_modi12 on Dec 23, 2011 12:25 PM

Hi Jitu,
Thank you very much for sharing the links. However sad to say after succesful configuration still the issues mentioned below remains same :
1. Once the support team gets determined automaitcally based on component field 'Support Team' gets filled with a predeifined value which is obvious however furhter to that when i wish to change the 'Support Team' manually its grayed out i.e. i am not able to change it as it goes to non-edit mode. how to solve this issue?
2. In mail notification if message is raised from the satellite system or solution manager itself i am receiving the details of the system e.g. products installed and software components which makes message unneccesarily long. Can i configure system to produce e-mail noification without system info so that a notification can be kept short. (This is required as client needs to use service desk for internal purpose and not happy to see the system information as its increasing the length of the message)
3. While creating organizational structure in /nppoma_crm . i have created organizational unit/Support team/support employees..now in support team determination e-mail notification goes to the determined supoport team (to bp for which e-mail id is entered) however it doesnt goes to the employees mapped under support team as members (pls note bp for each member is maintained along with the e-mail id)
4. I would like to know the method used for automatic sold-to-party determination as like support team determination & is it possible to reset the number range as while test plenty of messages got created e.g. 8000000584/8000000585/8000000586 to be reset to 8000000001 again so client can start from 8000000001.
Regards,
Rupesh

Problem in Application Help Configuration in Solution Manager

Hi Experts,
Here I facing one problem during Application Help configuration..
When I am going through application help for Solman Configuration it's taking me to standard erp help..
Where as in SR13, under PlainHtmlHttp,
In path tab I had given <b>saphelp_sm40/helpdata</b> for solution manager document.
But for other standard t-code it's giving actual application help.
where for SMSY,SOLAR01 etc i am not getting the application help.
Looking for advices.
Thanks & Regards,
Sumanta Chatterjee

Dear Sumanta,
This depends on how you want to (or how you can) use this http://help.
sap.com site.
At first you must be aware of the different areas on this site, these
areas have different URL structures, for example:
- http://help.sap.com/saphelp_erp2004 <<< for mySAP ERP
- http://help.sap.com/saphelp_47x200 <<< for R3 Enterprise
- http://help.sap.com/saphelp_nw04    <<< for SAP NetWeaver 04
- http://help.sap.com/saphelp_sm32    <<< for SAP Solution Manager 3.2
The main problem is that in the area "http://help.sap.com/saphelp_sm32"
there is only online documentation for the Solution Manager
functionality.
Can you please check the table SBAON_CCHK with transaction SE16.
The following record must exist:
MANDT COMPONENT                NAME_EN
xxx   ST                       Solar Help
If this record does not exist, please create this record manually.
This should help resolve the issue.
Regards
Amit

Need help in Solution Manager certification

Hi All,
I am appearing for Solution Manager certification in Dec'2007. Please send me some documentation regarding solution Manager. Please email to the following : [email protected]
Appreciate all your help.
Thanks in Advance.
Harish.

Hi Harish,
The documents are not available as a free download. You must join the SAP education to obtain the training & material.
Kind regards,
Sundar

Help Regarding Solution Manager Key

Hi, Experts,
Could anyone please generate solution manager key for me.
My details are
Host name: room
C instance number: 02
SID: DXI
I would appreciate if anyone help me in this regard
---Ravi

No, i dint help me.
It is asking Solution manager key in between the XI 7.0 installation.
But i don't have Solution manager s/w.
How can i solve with out having Solution manager key.
I saw in this forum that some one can generate who has solution manager s/w installed, for me.
My details are
Host name: room
Central Instance number : 02
SID:DXI
Can anyone please generate solution manager key who has solution manager installed for me.
I would appreciate your help.
Thanks,
---Ravi

Help! Solution Manager removing documents

I'm new to Solution Manager and I have something very strange going on. Whenever a document is signed as complete in acceptance review as soon as it is saved it disappears from the business process it was stored under. If I find the document it still exists in Solution Manager but it is not associated to anything. If I try where used I get the message "No usages for the document found" If I look at the history for the business process it says the document was removed.
Noit sure what to do. Anyone's help would be greatly appreciated.
Thanks,
Richard

Richard
When you upload a document and store it then press the save button in solar02 top row it will sav ur doc
next
if doc is there and not shown this happen if som1 press "-" minus button which removes the link from the project for this doc
but it is still stored in KW which solman uses
so if doc is to be removed then press Delete button
Hope above clarificaiton helps
Regards
Prakhar

Required Step-by-step help in Solution Manager

Hi All,
Iam fairly new to the concept of SAP Solution Manager. I would request help from the forum members in the form of documentation regarding SAP Solution Manager.
Iam looking at how to do the necessary configurations and customizations in Solution Manager so as to handle a complete project. In simple terms, can anyone help me with any documentation which has a step-by-step help related to the configs and customizations.
I would be very thankful for ur help.
Warm Regards,
Praveen Gourisetti

Praveen, this is a duplicate of Required Step-by-step help in Solution Manager message.
Would you please close this message or delete it if that is possible?
There are (were) eight pages (15 messages per page) of messages without any replies. Removing duplicates is a simple way of reducing this.

Need help in Solution Manager System Monitoring-activating Instance Status

I would like to use System Monitoring with Solution Manager.
The agents CCMSPING and SAPCCM4X are installed on the monitored system and CCMS is configured
I've already created a solution and a logical component. Now i would like to activate Instance Status in the tree when i enter in Setup System Monitoring .... but i get a red alert an the following Message Instance status is no performance alert. Thresholds have been deleted ... how can i activate this Instance Status?
I am going my first steps in SAP SolMan and tried to solve this problem but i had no success. Can someone please help me? What i am doing wrong?
thanks...
Edited by: Satish Machavarapu on Dec 15, 2009 12:46 PM
Edited by: Satish Machavarapu on Dec 15, 2009 1:04 PM

Hi,
If you want to monitor the Availability status of the instance then check the below docs
[http://help.sap.com/saphelp_nw70/helpdata/EN/38/9e100dd7980fffe10000009b3810a5/frameset.htm]
[CCMSPING config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/d547f687-0901-0010-07a9-ce64cc044215]
[CCMS Agent config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/40ef0688-814a-2a10-afb1-89b40d83d0e0]
regards
Naveen
Edited by: Naveen Kumar on Dec 15, 2009 1:07 PM

Solution manager help

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