Solution Z10 Speaker problem

I had ordered new bb z10 and found faulty... speaker of the handset is not fuctioning... kindly advice the plan of action.

Hi and Welcome to the Community!
If it were me, I'd be seeking warranty support from the seller. I'd not expect a new (as you say) device to have such a problem.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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