Something happened and I can't connect to the itunes store on my computer, it keep saying make sure ur network connection is active and try again, but I am on the internet and I do have a connection, it has been working all this time until now
I also had my phone go into recovery mode and lost everything up until it's last back up and don't have all my son's games I downloaded for him, lost pics, new contacts that i had added. I don't know what the big hype of the iphone really is, i guess because I am not fully aware of how to use it but I am tired of my itunes store not coming up on my computer and apple wont' help me
Thanks for your quick response, but all of my iTunes account info is correct. I also just discovered that I can connect with 3G and purchase apps without problems, so it's just the wifi connection (and only with iTunes store) that is giving me problems. I have made sure I have the latest software/firmware on my Airport Express network, and my iOS devices, and everything works well on all of my devices (can even browse the itunes store and internet) until I attempt a purchase. I can purchase with 3G but not on Wifi. The problem arose on both my iPhone and iPad at exactly the same time!
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Greetings AndrewwChinnn,
It sounds as though you are unable to connect to the iTunes Store. I have located an article that can help with the specific error you mentioned:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
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Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
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If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
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I would recommend taking a look at the troubleshooting steps found in the article below.
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Cant connect to itunes says make sure your network connection is active
cant connect to itunes, says make sure my network connection is active?
Can't connect to the iTunes Store
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