I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up but phone will not come back.

I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up as it has before, but it has been about 25 minutes and phone has not come back up. What's going on? Help!

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

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My Apple TV has been working fine, even earlier today. When I turned it on this afternoon, the TV indicated that "no signal" was being received. Restarted, unplugged, reset by holding menu and down button, etc. still no signal. Thoughts?

My Apple TV has been working fine, even earlier today. When I turned it on this afternoon, the TV indicated that "no signal" was being received. Restarted, unplugged, reset by holding menu and down button, etc. still no signal. Thoughts?

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2.    Connect the micro USB cable to the Apple TV and to your computer.
    3.    Reconnect the power cable (only for Apple TV 3)
    4.    Open iTunes.
    5.    Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

My ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing

my ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing

It might be time to contact Apple for an out of warranty repair (actually replacement)
See here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Replacement for any model iPad 2 is $249

I have a 2007 iMac connected via WiFi. It has been working fine until I turned it on after a recent vacation. Network preferences indicates that it is correctly connected to my WiFI system but the data input and output rate is virtually zero. I know that

I have a 2007 iMac connected via WiFi. It has been working fine until I turned it on after a recent vacation. Network Preferences indicates that it is correctly connected to my WiFI system but the data input and output rate is virtually zero. I know that the WiFI signal is reaching the iMac since both my iPhone and iPad are working perfectly at that location. I have rebooted the router and the iMac to no avail. Any suggestions would be greatly appreciated. Thank you very much. Geoff

Hi Geoff,
Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

Repair itunes library (damaged) file. Multiple iTunes libraries on an external harddrive. All libraries have been working fine. Do some "housecleaning" on a one of the large libraries 296GB. iTunes quit and now has damaged file. 296 GB still on HD.

How to repair itunes library (damaged) file. Multiple iTunes libraries on an external harddrive. All libraries have been working fine. Do some "housecleaning" on a one of the large libraries 296GB. iTunes quits and now has damaged file. 296 GB still on HD.

The duplication is unnecessary. Exporting creates a duplicate of the file. So now you'll have a duplicate of a duplicate. Exporting is not "working on" a file.
No it's not merging, it's exporting from one to the Finder and into another. No matter what lose something. If you export the Original you leave behind all the work you've done in iPhoto. If you export anything else, you lose the non-destructive editing and the ability to revert to the original. With merging you preserve that work. Yes, you can trash the old Library when you have completed the manoevre but no it's not the same thing as merging.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue. But in brief:
Current gets you the iPhoto Preview, used for sharing via media browsers. It's a jpg, medium quality missing metadata. Original gets the file you imported, unchanged and then you can export different version of the current version at different qualities. If you choose to export anything except the Original you do not get a Raw. There's no such thing as an "edited Raw", and you lose the connection between the original and the exported version. That means you've taken a non-destructive workflow and turned it into a destructive one.
The Tiff will certainly be higher qulaity and less likely to suffer generational loss in future editing but the file sizes are vast, often more than 10 times the size of the jpeg.
Put it this way, it would be cheaper to buy Library Manager than the disk you'll need to contain all the Tiffs. Unless you plan on a lot of editing, I'd go for a high quality jpeg as a reasonable compromise.
To be clear:
So, I guess my new question is, how can I edit the Raw image and keep it in a RAW format that IPhoto recognizes so that I can reprocess without any loss at a future time, or is it that once you edit a RAW image, then it is no longer a RAW image?
Once you edit a Raw it can no longer be a Raw. End of.

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

I received my new Iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deletec all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back?

I received my new iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deleted all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back? I don't think the back up was done using icloud as I keep getting the message "not enough memory"

The point is not whether you used iTunes or iCloud to restore your new iPhone. It's whether you have Contacts turned on in Settings > ICloud. If you do on both your old iPhone and new iPhone then those devices are connected through iCloud. Deletions on one device are also made on the other.
You may be able to restore your Contacts be using your old device backup to restore your new iPhone again. Make sure that you turn Off ICloud functionality on your old iPhone before you delete anything else from it.

HT204347 My MacBook Pro shut of three times yesterday after plugging my phone in but I managed to switch it back on each time. I left it to rest for about 20 hours and then today it Has been working fine

My MacBook Pro shut off three times yesterday after plugging my phone in but I managed to switch it back on each time. I left it to rest for about 20 hours and then today it Has been working fine all morning. Using indesign and Skype which usually slow it down anyway but it's been fine. Then I plugged my iPhone 4S into it and it just shut off again. But this time it won't switch back on. No idea why this has happened but I hadn't saved my work either. I'd not long plugged the charger in to it but now, it's still plugged in, but the light on it is very dim and is just flashing.
No idea what to do. Please help!

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

I have a 5s which has been working fine until about a week ago when any calender event added to my phone will not sync with my enterprise server. Any calender event entered on my PC (enterprise) does show on my phone. Mail is working fine both ways,ideas?

i have a 5s which has been working fine until about a week ago when any calender event added to my phone will not sync with my enterprise server. Any calender event entered on my PC (enterprise) does show on my phone. Mail is working fine both ways,ideas?Iphne 5s and enterprise

See my reply to this message:
https://discussions.apple.com/thread/2557520?start=15&tstart=0
The problem is that the POP3 client is not issuing a DELE command to remove the email from the server.

Just started today. i open safari 5.0.6 and it crashes and closes. it has been working fine for years. what is up ? Model Name:     iMac   Model Identifier:     iMac7,1   Processor Name:     Intel Core 2 Duo   Processor Speed:     2 GHz   Number Of Proces

just started today. i open safari 5.0.6 and it crashes and closes. it has been working fine for years. what is up ? Model Name:
iMac   Model Identifier:
iMac7,1   Processor Name:
Intel Core 2 Duo   Processor Speed:
2 GHz   Number Of Processors:
1   Total

Open Console in Utilities & see if there are any clues or repeating messages when this happens.

My iMac suddenly no longer connects to wifi network when in KIOSK (username) mode, and only connects when as ADMINISTRATOR mode. Its strange because the iMac has been working fine in KIOSK mode for over a year until 2 days ago.

My iMac suddenly no longer connects to wifi network when in KIOSK (username) mode, and only connects when as ADMINISTRATOR mode. Its strange because the iMac has been working fine in KIOSK mode for over a year until 2 days ago.

One of the memory cards was indeed faulty, and the other completely fine
Thanks very much for all your help!
Although there is one little thing that I've noticed. The iMac works properly, but I tried to software update to see if that may help my Minecraft sound issue (as I still don't think only having 2GB instead of 4GB would cause such a problem) but the software update application won't work. Running the "Software Update" from the apple menu on the toolbar gains no response, nothing happens. If I run the software update from system preferences, the application icon appears for a second, then disappears (as in the blank app. icon, the blank canvas with the pencil, pen and ruler in the bottom right corner). It does this every time I try to run it. It did work when the computer was crashing, but this started when on one of the occasions I ran the app. while it was crashing. Since this occured during the crashes, and still occurs now, I'm wondering did something simlar happen minecraft, as it's sound disappeared during the crashes and is still gone now.
However, the computer is now working again without crashes, which is the main thing, thanks for helping me fix the issue
Edit: I would mark the topic as solved, but I'm unsure if this would lock the topic or something simlar, so I'd rather leave it open for any ideas regarding the software update and Minecraft issues I'm having

My ipod 4g has been working fine for the last 2 years until now, it wont charge or connect to itunes what so ever. it will connect to the dock and play music but just wont charge on any charger, computer,cord,anything. its making me so frustrated

My ipod 4g has been working fine for the last 2 years until now, it wont charge or connect to itunes what so ever. it will connect to the dock and play music but just wont charge on any charger, computer,cord,anything. its making me so frustrated i think it has somthing to do with the battery but im not sure because it still turns on. Im for sure that its the ipod and not the cord or outlet and charger. somone please help!!!!!! I tried everything besides opening it up.
I dont know what to do???????

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iphone 4 has been working fine but when i try to use music, it wont work. For example i try to put a specific kind of song and it will either not play or skip to another.

my iphone 4 has been working fine but when i try to use music, it wont work. For example i try to put a specific kind of song and it will either not play or skip to another.

read http://support.apple.com/kb/TS3217

The sound has been working fine until now. I turn the volume up but no sound. What could be causing this and how do I fix it? Thanks so much.

The sound has been working fine until yesterday. I turn the volume up but no sound. Not while playing games or with key taps. What is causing this and how can I fix it? Thanks so much.

I did a search for "no sound" and found the solution. Thanks for the info.!

I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up but phone will not come back.

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