Something wrong with iTunes today?

I would like to buy an iBook for my wife's birthday TOMORROW. I can not find anyway to buy the particular iBook as a gift, the "contact support" link in the iTunes support section at apple.com does nothing, and iTunes support on Twitter ignores me. Not very impressive for the world's largest music retailer.
Of course I can buy the Kindle version with no problem, but I'd rather give the iBook. Can anyone help?

assuming it says something like this> "The file itunes library cannot be read because it was created by a newer version of itunes"
th solution i have found is with microsoft, follow this link.
http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/cannot-get-i tunes-to-open-says-the-file-itunes/3f2c832b-572f-433a-92a0-9e60f44e2755

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    assuming it says something like this> "The file itunes library cannot be read because it was created by a newer version of itunes"
    th solution i have found is with microsoft, follow this link.
    http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/cannot-get-i tunes-to-open-says-the-file-itunes/3f2c832b-572f-433a-92a0-9e60f44e2755

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