Sony's fake headphone exchange repair program

Why is sony running a fake headphone repair exchange program out of texas. They state defective headphones can be sent in for repair or exchange, for a fee. But when you send in the head phones there is a two month wait, only to be told there are no repairs, no exchanges, no returned headphones, and no refund. I'm out the shipping, the fee, no returned headphones, and no answer. I believe sony is scamming customers refusing service, refusing exchange, refusing refund, and refusing to return headphones, this is criminal behavior.
Must we start a twitter, Facebook, google plus public campaign to get sony to stop screwing customers.
Someone needs to start investigating Sony's exchange program.
I am contacting the califonia department of consumer affairs, and post office, to submit mail fraud changes, as they Using post office to facilitate theft of customer property.
#Sony ******
they have horrendous customer service.

I am very surprised that I don't have most of these problems after the update. Everything is fine, except the touchscreen, and perhaps small issues that I haven't encountered yet. If you usually use 100-200 apps - this is normal. It's too much 3rd party software. Even a good PC will start behaving strangely when you install hundreds of pieces of 3rd party SW.
What I noticed with this phone is that it was extremely buggy since day one. Many of these bugs I managed to fix with doing several factory resets and using the SUS software to repair the software condition. I presume some of these bugs are due to bad installations, lost packets when downloading the update, and general interference with all that 3rd party software. The brand's bloatware, google's bloatware, and the generic stuff you need and get with every android. It's a complete mess.
However, some of these problems keep happening, no matter what. These are:
- The HORRIBLE touchscreen issue. Seriously, the biggest and most important dealbreaker for me.
- The really underperforming Wi-Fi signal reception skills of this phone. Where literally all of my collegues manage to get reception, I can't. Really pathetic for a flagship model.
- The bad quality and clipping of the sound coming out of the speaker.
- The bad quality of the screen itself. It does badly in sunlight, and has a completely visible matrix when opposed to direct light. I can even see this under the lamp in my toilet. It's ugly and frankly, not premium at all. Not many users see this, but compare it to the Samsung displays of samsung and apple and you will know it for sure.
What do these issues have in common? They are all hardware.

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After working fine for several months, my iPhone 5 has started dropping bluetooth connectivity for 2 to 5 seconds at a time with my Sony MDR-1RBT headphones. The headphones work fine with other devices. I haven't moved to ios7 yet. Any ideas?

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SinkeMH wrote:
Does anyone know when will there be a fix for the permissions problem in iTunes 11.1.1
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Ramesh

Hi there
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Solved!
Go to Solution.

Thank you for your post and welcome to the forums.
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Hi I'm A Mac wrote:
I have a zip file that gets almost to the end then gets an error.
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Hi
Would you have used the Sony MDR 1R Headphones "wired type" with Lumia 920, using Sony supplied iPhone cable. If the phones work with headphone connection on the 920. Cheers
Mobiles sure aint what they used to be. They get better

I would not know why not, but I have neither the 920 (use a 620) nor the MDR 1R headset (use SOny earbuds or a set of MDR V700 cans which sound just fine to me
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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Hi veita, thank you for bringing your concern to Sony's attention. We apologize for the inconvenience this may have caused you. Kindly PM me your day time phone number and your most convenient time for a call back. Thanks. - Charlie

Sony's fake headphone exchange repair program

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