Sound Blaster X-Fi Titanium stopped working

If anyone can please help me fix this that would be great
Specs: Windows 7 64bit, Steel Series 5Hv2, Sound Blaster X-Fi Titanium, need more info let me know
It worked perfect when I got the pc built 4 months ago then just the other day when I tried to run skype it didn't work with skype so I messed with settings now the mic just doesn't work at all, I've done a ssytem restore, I've reformated, updated the drivers, put settings to default, I even let Dell look and they couldn't figure it out, I check the plugs and it's in the mic in part, how could this happen it worked perfectly before. If anyone has any clue how to get windows 7 to read the mic from the sound card?

So out of the 22 people who looked at my post none of you know how to help me get my mic working, that's pretty cool

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