Speakers are dead paper weights.....

Let me explain..
On June , 2004, i bought the creative labs Inspire T2900. It worked fine until september. The audio control pod was messing up. I'd have to twist it someway to get it to work. Late september the audio control pod does not produce sound out of the sub or speaker. I emailed Creative tech support and they said they can send me a part request.. that was in october... it is now March 2005... and i still don't have my audio control pod.. soo for the last 5 months my Inspire T2900 has been a huge paper weight.
Everything is connected ( i'm not dumb )
when i turn the knob to turn it on and to adjust the volume i get no sound out of the speakers... crank the bass and no bass comes out of the sub. The stereo jack works because i have an alternate set of speakers plugged into the stereo jack.
Soo.. i have 2 satelites and a sub acting as an extension cord for a stereo jack.
Creative tech support has not helped me one bit. They are like, Check the connection, make sure it's plugged in... i got 3 emails asking me if the connection is firmly pushed in... sooo the 4th person told me to send info about RMA... okay sent it in again... 5th person told me to check the connections.... 6th person told me to send info about RMA... 6th person replied that they will put in a parts request for me. ok..... waited till last week... emailed them and the 6th person said that they were not notified if my part request had failed or not... soo i email them back and they tell me to call creative support and check on the status of my parts request... how do i check the status if i wasn't given a part request number.. soo i emailed them back and i haven't heard since..
reason why i can't order another audio control pod from creative is because it costs 40 bucks US + shipping...
i bought the speakers for 52 Canadian.... why would i buy a part that costs the same as the entire system..... Any advice would be greatly appreciated.

You'd really have to get back in touch with Support and give them your reference number, so they can look into this for you. If you don't have any luck getting a response, post up your reference number and we'll see what we can do.
Cat

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