SRM Active Substitute and Approval Email
Hi
I was wondering if anyone could help with an issue I have for SRM Approvals. I have Two shopping carts set up that have had an approval email sent to a user. This user though is not on site so I have set up and Active substitute for the User.
I now need to restart the Approval workflow for the two shopping carts which should in theory send out approval emails to the User in question but to their substitute as well.
Does anyone know how I can do this within SRM I am completely stuck - any help would be appreciated
Regards
Lumbyla
Hi,
There are several solutions. I think forwarding the workitem is easy one.
1. Administrator forwards the workitem in SWIA transaction
2. Set passive substitute by admin. Program RMPS_SET_SUBSTITUTE. http://help.sap.com/saphelp_nw70/helpdata/en/8d/25f558454311d189430000e829fbbd/frameset.htm
3. Implement offline approval
4. Model deadline handling
Regards,
Masa
Similar Messages
-
Create activity with more than partner and send email to all of them
Hello All,
I am working on CRM 5.0 activity management I want to create activity with more than activity partner and send email to all of them
Regards
Khaled Fahimhi
you can achieve this easily by creating a partner determination procedure in which you will be having more than one partner function having the function category as activity partner.
once you created the PDP just attach this to the transaction and then call the procedure when you are actually creating an activity.
for sending mail you can use FM
SO_SEND_MAIL_DOCUMENT_AP1
this is just one way
another way is which stephen suggests
you can use the personalised mail form functionality ,this is good in a way u neednt do any coding it will solve ur purpose in standard way.
another way is when you create campaign and when an inbound activity is created for the every survey response
this way you can send multiple mail and also for more than one or even n number of activity partners ,we can create the activity for the same
best regards
ashish -
Display approval substitutes in approval preview
Hi,
we have the following scenarion in SRM 4.0:
1.
Approver A assigns Approver B as an active substitute
Approver A assigns Approver C as a passive substitute
2.
Requsitioner creates a Shopping Cart where Approver A is the approver.
3.
Requsitioner enters approval preview and Approver A is displayed as approving manager
Questions is:
Is there any way of displaying that Approver B is setup as an active substitute and that
Approver C is a passive substitute?
There is a function module BBP_PDH_WFL_APPROVAL_SIMULATE where approvers are saved to a table et_adhoc_agents
Perhaps this table could be "looped" through and for each approver, add a line if there exist any substitutes.
I heard about a function module that retrieves substitutes when provided a userid, is this any FM like this?
Possible other solutions?
I have a feeling that this might be solved by using standard SAP functionality, perhaps someone knows anything about this?
Thanks for all future help!
Kind regards,
TeodorHi,
There is one Function Module which is used for retrieveing the substitutes available for a specific user.
this is not SRM Function module , but is used in SRM.
FM is
RH_SUBSTITUTIONS_GET
---> with import parameters
USER_TYPE US
USER_NAME
SEARCH_DATE
ACT_PLVAR
READ_ONLY_ACTIVE X
USER_TYPE IS ALWAYS US
USER_NAME IS INPUT FOR THE USER
SEARCH_DATE IS THE DATE ( EACH SUBSTITUTE WILL HAVE START DATE AND END DATE).
READ_ONLY_ACTIVE = X RETRIEVES ONLY ACTIVE APPROVERS AND
READ_ONLY_ACTIVE = EMPTY RETRIEVES BOTH ACTIVE AND PASSIVE APPROVERS ON GIVEN DATE.
>
THIS FM YOU HAVE TO USE WHEN THE APPROVAL PREVIEW IS SHOWN IN SRM. -
Trying to bring back records with and without email address
I have a simple query where I am trying to pull back all of my active subscribers and their email addresses. Most of the subscribers do not have email address but I still want those subscribers in my results. I figure it is a simple join but I can not figure it out. The discus.ems table contains only email addresses and their corresponding RRN's(Acct#'s). The SQL is pasted below. I am using SQL Developer 1.5.5
select
a.STREET_NBR ||' '||
rtrim(substr(a.STREET,33,2)) ||' '||
rtrim(substr(a.STREET,1,28)) ||' '||
rtrim(substr(a.STREET,29,4)) ||' '||
rtrim(substr(a.STREET,35,2)) ADDRESS1,
trim(a.UNIT_NBR) APT,
a.CITY_NAME CITY,
a.STPV_CODE STATE,
a.ZIP_CODE ZIP,
b.email_addr
from
discus.sub a,
discus.ems b
where
a.siteid = 'SUN' and
b.siteid = 'SUN' and
a.rrn = b.sub_rrn and
a.stat_flag in ('E','C','I','V')For just one column, you could easily do a scalar subquery:
select a.STREET_NBR ||' '||
rtrim(substr(a.STREET,33,2)) ||' '||
rtrim(substr(a.STREET,1,28)) ||' '||
rtrim(substr(a.STREET,29,4)) ||' '||
rtrim(substr(a.STREET,35,2)) ADDRESS1,
trim(a.UNIT_NBR) APT,
a.CITY_NAME CITY,
a.STPV_CODE STATE,
a.ZIP_CODE ZIP,
(select b.email_addr
from ems b
where b.sub_rrn = a.rrn
and b.siteid = 'SUN'
) email
from sub a
where a.siteid = 'SUN'
and a.stat_flag in ('E','C','I','V')
; -
Active substitute maintained for a user is not getting workitems for approv
Hi,
Active substitute maintained for a user is not getting workitems for approval.Earlier he was getting
but now a days he is not getting.
Roles wise also , i checked, it is proper.
Please advise me on this.
Regards,
NitiHi Check Table HRUS_D2 for the user id and cross check it with the users pa record and IT 105.
Also check the email address maintained in su01. And further you can check with the org attrib forward??? is maintained.
I hope this helps.
Saj -
Changing the Offline approval email in SRM 7.0
Hi all,
Im working on SRM 7.0(SP1).Im workng on customising the email content for the offine approval email for Shopping cart.The SAP help says the badi BBP_OFFLINE_APP_BADI needs to be used for this.
Now I need to make some changes to the main body of the email.However when i tried debugging this badi,I found out that I cannot read the main body o fthe email in this BADI(Only subject line is available and the first 3 openig lines).I mainly need to change the Item details(dislayed in tabular format) and a/c assignment details(also displayed in tabular format).However I cannot read these details(Item n a/c assignment) in this BADI...
Has anybody worked on similar requirement?I have used this BADI previously in SRM 5.0 successfully.However in SRM 7.0,I found this problem in modifying the email contents for offline approval.
Any inputs will be highly appreciated.
Thanks!
BR,
SRM techHi
Re: shopping cart rejection mail
Re: SRM : Offline approval process
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10dfad5a-5398-2b10-568b-d3d999d49b5c
which reports are using to send workitem ? since 2 rbbp and rsm reports sends workitem so i think you must drill into the report how workitems are generated and that workitem needs to be modified.
In sost you might seen content of the mail which you are gonna sent.
http://help.sap.com/saphelp_srm70/helpdata/EN/31/ec423b4ac8d506e10000000a11402f/frameset.htm
http://help.sap.com/saphelp_srm70/helpdata/EN/31/47c6cb8e9249f2bc29444212e4704a/frameset.htm
here they have discussed
br
muthu -
On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I've had an Apple ID under an old email address. I have a new Apple ID under my current email. Is there a way to link or merge the two together? I don't remember the old password and that email address is no longer active. If I cannot link or merge the two, how can I activate the old ID on the new computer if that email account is no longer active?? Any advice would be great. Thanks in advance!!
You cannot merge accounts.
You need to sign into the old account on your computer.
iTunes Store: Retrieving and changing passwords (Apple ID) -
i can't remember my password for i cloud and the email address is no longer active to reset it, how can i get around this.
iForgot iCloud Password
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I forgot my security questions and the email it got sent to is not active anymore. Help please
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
Hi All,
I have to Get Each line item Create and Approval dates for a SHOPPING CART in SAP SRM. Either a table, or any Function module, Method, please let me know ASAP. Same i can use in my Program.
Thank you Very much.
Regards,
Ramesh J.Hi,
Refer the below wiki link it may help you.
Product catlog configuration for ECC - CRM - SCN Wiki -
Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud
elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
Hello I have a iphone that even if enconta in the activation screen asking for email and password of the previous owner
Only the owner of the Apple ID or the original purchaser of the device from a retail store can do anything about that.
Find My iPhone Activation Lock: Removing a device from a previous ...
Contact the person from whom you purchased the iPhone for assistance or a refund. -
Offline approval email for Workflow approver substitiutes
Hi,
We are on SRM 7.1 ECS.
Does the substitute function work true for OFFLINE APPROVAL emails also??
E.g. User B is a substitute of User A.If user A gest the offline approval emai,then should usre B also get the offline approval email?Hi,
I do not think the report might have the functionality to handle the substitution. May be what you can try is take a copy of the standard report and then try to customize as per your requirement .
Try some thing like below.
1. I assume that to identify a substitute for a user you might be storing these details in some Z table.
2. Take a copy of the standard offline report and then from this custom report read the try to read this table after the original agents are determined.
3. Finally schedule this report. with the same set of parameters that used to schedule the standard report.
But I I think this report actually reads the agents of the workitems and then it tries to send the notification to the same user. So first you have to check out that how the workitem is forwarded to the substitute . If the substitute is also a agent then this report directly sends the notification.
Regards
Pavan
Maybe you are looking for
-
I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this m
-
In need of a UCCE 7.5 SQL Query
Would anyone happen to know of a SQL query that that can be run on the HDS what would give the avarage skillgroups assigned to an agent. Also, another one that would give average number of agents to a supervisor?
-
My Book and disk inserted not readable
Whenever I boot my Mac OS 10.9X system, I see the error message: "the disk you inserted was not readable by this computer." My BOOK is working and is use for my Time Machine. I am given a choice to "eject, or ignore." I have used both to get rid of
-
Abandoned Calls report in UCCE
I created a lab environment to demonstrate UCCE solution. My customer requested me to provide on call-by-call basis all calls that was abandoned in queue. So, how can I query ICM Database in order to find that information? Based on Database Sche
-
Unwanted bookmarks when combining PDFs
I've been trying to PDF a 344 page FrameMaker book (several documents) but I keep getting a memory error (I doubt it's my machine cause it happens on others). So I PDFd the individual documents in the book then combined them in Acrobat. That works fi