Srm role + iview customization

I am working on SRM 4. I am new to SAP.
I need to customixze the iviews like change the label of one or two fiels , or delete  some fields. How  am i supposed to do that? do I have to import the epa file in the
NWDS and then modidy the code in web - dynpro  or Java persepective or in ABAP.
Can anyone please help me as to how to proceed on this issue.

First, you should try to talk your users into using the software as it was intended to be used - why are they deleting and changing fields?  SAP delivers software and business process, and if you deviate too much from what they deliver you will run into problems later.
OK, can't I be an optimist at the start of a new year?
You might try modifying the BusinessHTML using transactio se80 -> Internet Services
Of course you'll have to located the service in question. Try going to the screen in question (using internet explorer), right click, view source, and upon investigation you'll find the appropriate service name. This is the file you will need to edit in se80.
Once you make your changes, you will need to publish these servicse back to your ITS server.
You should also have a discussion with someone in charge and tell them "we're going to need a place to back up the old ITS server templates" since these are not typically a part of a transport or CTS process you will need to create your own.
I hope this helps -
Best, Jim Stewart

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