SRV2008R2 SP1: Software Protection Service failed to start. RDP not working

Hi folks,
I'm currently working on an issue on a Windows 2008 R2 SP1 Hyper-V Host where RDP from one moment tio the other does not work anymore.
After an investigation I found that the Software Protection Service can't be started. The following events are recorded every few minutes:
Event ID: 1001 - The Software Protection service failed to start. 0x80070002. 6.1.7601.17514
Event ID: 7023 - The Software Protection service terminated with the following error: The system cannot find the file specified.
I searched and found a lot of possible solutions which are shortly listed below:
I have confirmed that the sppsvc.exe file exists and has the proper permissions. Also replaced the file with the same file from another 2008R2 server
Checked the spldr start value via HKLM\System\CurrentControlSet\Services\spldr. This is 0 which should be fine.
Checked the sppsvc paths and settings via HKLM\System\CurrentControlSet\Services\sppsvc. All are correct.
SFC /Scannow + CHKDSK /r
System restore is (off course) not available
Tried to reactivate the server by recording a different product key. Did not work.
Removed the last batch of Windows Updates that were pushed towards the host. We believed it was caused by this but since you don't always need a host but only the VM's hosted on it it was a while ago since we logged in.
Local firewall enabled and disabled. Also 
Netstat does not show any listening ports for RDP (3389)
Changed the port to 3390 but this port is not visible as well
Also RDP from the affected machine to localhost does not work
Since I can't find any more options in fixing this issue I'm wondering if someone else has some ideas which I can try. Otherwise a reinstall needs to be done.
Hope to hear from you

Hi,
Based on your description, I noticed that you have tried lots of ways to solve this issue. On current situation,
would you please let me confirm more details?
Type services.msc in RUN to open Services. Then navigate to Software Protection service. If start it manually, what error message will get?
I’m not sure if RDP issue was caused by the Software Protection service. So, would you please let me know the complete error message when RDP didn’t work? Meanwhile, please
open Event Viewer and follow the path: Applications and Services Logs-> Microsoft-> Windows-> TerminalServices-LocalSessionManager and TerminalServices-RemoteConnectionManager. Please check if can find more clues. Those may help us to go further analyze
RDP issue.
Please
perform a clean boot and check if this issue still exists.
If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu

Similar Messages

  • Software Protection Service Failed to start - 0x80070005

    Software Protection Service Failed to start - 0x80070005 in Windows 8.1 running on a HP Envy x360 Touch Smart.  I need help.  It seems this error is preventing me from installing Office 2013.  Any help will be greatly appreciated.

    Hi,
    You can also refer to this blog to troubleshoot this issue,
    http://blogs.technet.com/b/odsupport/archive/2010/12/30/troubleshooting-office-installation-failures.aspx
    find this part and check if it is helpful
    "ERROR 1920
    Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services."
    Yolanda Zhu
    TechNet Community Support

  • Failed to schedule Software Protection service for re-start

    Hi,
    We're seeing an error in the event log and it seems that the permissions are okay. Also, drilled down to the task and got a popup message: Task SVCRestartTask: The task image is corrupt or has been tampered with. 
    Log Name:      Application
    Source:        Microsoft-Windows-Security-SPP
    Date:          3/9/2015 6:21:28 PM
    Event ID:      16385
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      server1
    Description:
    Failed to schedule Software Protection service for re-start at 2015-03-16T18:15:28Z. Error Code: 0x80041321.
    Event Xml:

    Hi Nostar,
    It seems the scheduled task "SvcRestartTask" has been corrupted, and please try to replace this task and follow the steps below:
    1. Export the "SvcRestartTask" task in task scheduler, and save this .xml file as "oldSvcRestartTask", this steps is used to backup the current task.
    2. Delete the SvcRestartTask task under the path Microsoft|Windows|SoftwareProtectionPlatform in Task Scheduler .
    3. Make sure the SvcRestartTask file was removed from C:\Windows\System32\Tasks\Microsoft\Windows\SoftwareProtectionPlatform folder.
    4. Export the "SvcRestartTask" task from other running server with the same Operating System Version, and copy the exported .xml file to current Server with the name "SvcRestartTask".
    5. Select the SoftwareProtectionPlatform branch of Task Scheduler (Task Scheduler > Task Scheduler Library > Microsoft > Windows > SoftwareProtectionPlatform).  Right click on it and select "Import Task", and import the "SvcRestartTask.xml"
    file.
    6. Check the Evnet Viewer.
    To export and import Task in task scheduler, please refer to these articles:
    https://technet.microsoft.com/en-us/library/cc709661.aspx?f=255&MSPPError=-2147217396
    https://technet.microsoft.com/en-us/library/cc722156.aspx
    If there is anything else regarding this issue, please feel free to post back.
    If you have any feedback on our support, please click here.
    Best Regards,
    Anna Wang
    TechNet Community Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Failed to schedule Software Protection service for re-start . Error Code: 0x80040154.

    Any one ever get this error in the event Viewer? I think its some sort of permissions issue for a software installed. But I can't seam to figure it out.
    Bizquick

    Hi,
    This is usually caused by corruption in the scheduled task. 
    Please post the detail event id in application event log.
    Meanwhile, you could have a try the following solution:
    Recreate the task:
    Net stop SPPSVC
    Rename or delete the 3 files
    from C:\Windows\System32\Tasks\Microsoft\Windows\SoftwareProtectionPlatform
    SvcRestartTask       
    SvcRestartTaskLogon  
    SvcRestartTaskNetwork
    From another working machine copy the 3 files or extract the files from the
    DVD\ISO \sources folder using the install.wim file as your source
    Rename with .xml extension
    Import into Task scheduler
    Run net start sppsvc
    Regards.
    Vivian Wang

  • Failed to schedule Software Protection service for re-start at 2113-01-12T17:08:03Z. Error Code: 0x80041316 every few seconds.

    Can anybody help with this.

    for anyone looking for the xml files, and don't feel like downloading the 1.7gb AIK, then extracting the 3.3gb install.wim file to a folder by mounting with ImageX, then extracting the 3 files and adding the .xml extension, here you go:
    SvcRestartTask:
    <?xml version="1.0" encoding="UTF-16"?>
    <Task version="1.4" xmlns="http://schemas.microsoft.com/windows/2004/02/mit/task">
    <RegistrationInfo>
    <Source>$(@%systemroot%\system32\sppc.dll,-200)</Source>
    <Author>$(@%systemroot%\system32\sppc.dll,-200)</Author>
    <Version>1.0</Version>
    <Description>$(@%systemroot%\system32\sppc.dll,-201)</Description>
    <URI>\Microsoft\Windows\SoftwareProtectionPlatform\SvcRestartTask</URI>
    <SecurityDescriptor>D:P(A;;FA;;;SY)(A;;FA;;;BA)(A;;FA;;;S-1-5-80-123231216-2592883651-3715271367-3753151631-4175906628)(A;;FR;;;S-1-5-87-2912274048-3994893941-1669128114-1310430903-1263774323)</SecurityDescriptor>
    </RegistrationInfo>
    <Triggers>
    <CalendarTrigger>
    <StartBoundary>2013-08-23T14:50:01Z</StartBoundary>
    <Enabled>true</Enabled>
    <ScheduleByDay>
    <DaysInterval>1</DaysInterval>
    </ScheduleByDay>
    </CalendarTrigger>
    </Triggers>
    <Principals>
    <Principal id="NetworkService">
    <UserId>S-1-5-20</UserId>
    <RunLevel>LeastPrivilege</RunLevel>
    </Principal>
    </Principals>
    <Settings>
    <MultipleInstancesPolicy>IgnoreNew</MultipleInstancesPolicy>
    <DisallowStartIfOnBatteries>false</DisallowStartIfOnBatteries>
    <StopIfGoingOnBatteries>false</StopIfGoingOnBatteries>
    <AllowHardTerminate>false</AllowHardTerminate>
    <StartWhenAvailable>true</StartWhenAvailable>
    <RunOnlyIfNetworkAvailable>false</RunOnlyIfNetworkAvailable>
    <IdleSettings>
    <StopOnIdleEnd>true</StopOnIdleEnd>
    <RestartOnIdle>false</RestartOnIdle>
    </IdleSettings>
    <AllowStartOnDemand>true</AllowStartOnDemand>
    <Enabled>true</Enabled>
    <Hidden>true</Hidden>
    <RunOnlyIfIdle>false</RunOnlyIfIdle>
    <DisallowStartOnRemoteAppSession>false</DisallowStartOnRemoteAppSession>
    <UseUnifiedSchedulingEngine>true</UseUnifiedSchedulingEngine>
    <WakeToRun>false</WakeToRun>
    <ExecutionTimeLimit>PT0S</ExecutionTimeLimit>
    <Priority>7</Priority>
    <RestartOnFailure>
    <Interval>PT1M</Interval>
    <Count>3</Count>
    </RestartOnFailure>
    </Settings>
    <Actions Context="NetworkService">
    <ComHandler>
    <ClassId>{B1AEBB5D-EAD9-4476-B375-9C3ED9F32AFC}</ClassId>
    <Data><![CDATA[timer]]></Data>
    </ComHandler>
    </Actions>
    </Task>
    SvcRestartTaskLogon:
    <Task xmlns="http://schemas.microsoft.com/windows/2004/02/mit/task">
    <RegistrationInfo>
    <URI>\Microsoft\Windows\SoftwareProtectionPlatform\SvcRestartTaskLogon</URI>
    <SecurityDescriptor>D:P(A;;FA;;;SY)(A;;FA;;;BA)(A;;FRFW;;;S-1-5-80-123231216-2592883651-3715271367-3753151631-4175906628)(A;;FR;;;S-1-5-4)</SecurityDescriptor>
    <Version>1.0</Version>
    <Source>$(@%systemroot%\system32\sppc.dll,-200)</Source>
    <Author>$(@%systemroot%\system32\sppc.dll,-200)</Author>
    <Description>$(@%systemroot%\system32\sppc.dll,-202)</Description>
    </RegistrationInfo>
    <Triggers>
    <LogonTrigger>
    <Enabled>true</Enabled>
    </LogonTrigger>
    </Triggers>
    <Principals>
    <Principal id="InteractiveUser">
    <GroupId>S-1-5-4</GroupId>
    </Principal>
    </Principals>
    <Settings>
    <MultipleInstancesPolicy>IgnoreNew</MultipleInstancesPolicy>
    <DisallowStartIfOnBatteries>false</DisallowStartIfOnBatteries>
    <StopIfGoingOnBatteries>false</StopIfGoingOnBatteries>
    <AllowHardTerminate>false</AllowHardTerminate>
    <RunOnlyIfNetworkAvailable>false</RunOnlyIfNetworkAvailable>
    <AllowStartOnDemand>true</AllowStartOnDemand>
    <Enabled>true</Enabled>
    <Hidden>true</Hidden>
    <RunOnlyIfIdle>false</RunOnlyIfIdle>
    <DisallowStartOnRemoteAppSession>false</DisallowStartOnRemoteAppSession>
    <UseUnifiedSchedulingEngine>true</UseUnifiedSchedulingEngine>
    <WakeToRun>false</WakeToRun>
    <ExecutionTimeLimit>PT0S</ExecutionTimeLimit>
    <Priority>7</Priority>
    <RestartOnFailure>
    <Interval>PT1M</Interval>
    <Count>3</Count>
    </RestartOnFailure>
    </Settings>
    <Actions Context="InteractiveUser">
    <ComHandler>
    <ClassId>{b1aebb5d-ead9-4476-b375-9c3ed9f32afc}</ClassId>
    <Data>logon</Data>
    </ComHandler>
    </Actions>
    </Task>
    SvcRestartTaskNetwork:
    <?xml version="1.0" encoding="UTF-16"?>
    <Task version="1.4" xmlns="http://schemas.microsoft.com/windows/2004/02/mit/task">
    <RegistrationInfo>
    <URI>\Microsoft\Windows\SoftwareProtectionPlatform\SvcRestartTaskNetwork</URI>
    <SecurityDescriptor>D:P(A;;FA;;;SY)(A;;FA;;;BA)(A;;FRFW;;;S-1-5-80-123231216-2592883651-3715271367-3753151631-4175906628)(A;;FR;;;S-1-5-87-431836887-2321537645-4075769387-3393595759-2187231311)</SecurityDescriptor>
    <Version>1.0</Version>
    <Source>$(@%systemroot%\system32\sppc.dll,-200)</Source>
    <Author>$(@%systemroot%\system32\sppc.dll,-200)</Author>
    <Description>$(@%systemroot%\system32\sppc.dll,-203)</Description>
    </RegistrationInfo>
    <Triggers>
    <EventTrigger>
    <Enabled>true</Enabled>
    <Subscription>&lt;QueryList&gt;&lt;Query Id="0" Path="Microsoft-Windows-NetworkProfile/Operational"&gt;&lt;Select Path="Microsoft-Windows-NetworkProfile/Operational"&gt;*[System[EventID=10000]]&lt;/Select&gt;&lt;/Query&gt;&lt;/QueryList&gt;</Subscription>
    </EventTrigger>
    </Triggers>
    <Principals>
    <Principal id="NetworkService">
    <UserId>S-1-5-20</UserId>
    </Principal>
    </Principals>
    <Settings>
    <MultipleInstancesPolicy>IgnoreNew</MultipleInstancesPolicy>
    <DisallowStartIfOnBatteries>false</DisallowStartIfOnBatteries>
    <StopIfGoingOnBatteries>false</StopIfGoingOnBatteries>
    <AllowHardTerminate>false</AllowHardTerminate>
    <RunOnlyIfNetworkAvailable>false</RunOnlyIfNetworkAvailable>
    <AllowStartOnDemand>true</AllowStartOnDemand>
    <Enabled>false</Enabled>
    <Hidden>true</Hidden>
    <RunOnlyIfIdle>false</RunOnlyIfIdle>
    <DisallowStartOnRemoteAppSession>false</DisallowStartOnRemoteAppSession>
    <UseUnifiedSchedulingEngine>true</UseUnifiedSchedulingEngine>
    <WakeToRun>false</WakeToRun>
    <ExecutionTimeLimit>PT0S</ExecutionTimeLimit>
    <Priority>7</Priority>
    <RestartOnFailure>
    <Interval>PT1M</Interval>
    <Count>3</Count>
    </RestartOnFailure>
    </Settings>
    <Actions Context="NetworkService">
    <ComHandler>
    <ClassId>{b1aebb5d-ead9-4476-b375-9c3ed9f32afc}</ClassId>
    <Data><![CDATA[network]]></Data>
    </ComHandler>
    </Actions>
    </Task>

  • Microsoft Office can't find your license for this application - multiple copies of Office 2013 x32 failing to start, Software Protection Service timing out

    We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues.  We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
    throw the following error:
    'Microsoft Office can't find your license for this application.  Microsoft Office will now exit.'
    We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
    It appears to be an issue with the Software Protection service not starting properly.  In Event Viewer, we see the following:
    'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
    Event 7000'
    This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates.  It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
    different workstations.  Office repairs have also been unsuccessful.  
    Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing?  Maybe an Office update in the last 2-3 months?
    Thanks for any info.

    We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues.  We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
    throw the following error:
    'Microsoft Office can't find your license for this application.  Microsoft Office will now exit.'
    We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
    It appears to be an issue with the Software Protection service not starting properly.  In Event Viewer, we see the following:
    'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
    Event 7000'
    This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates.  It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
    different workstations.  Office repairs have also been unsuccessful.  
    Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing?  Maybe an Office update in the last 2-3 months?
    Thanks for any info.

  • Software Protection service broken

    Out of the blue today a Server 2012 R2 Standard became un-activated. When I try to activate it it says it cannot at this time. Looking at event viewer I see error 7000 and 7009 mentioning Software Protection as failing to start due to the following: The
    service did not respond to the start or control request in a timely fashion. Manually starting the service results in the same error 1053, service did not respond to the start or control request etc.
    Rebooted multiple times, all windows updates installed, sfc scanned twice the system to no errors found etc. At this point I cannot find any cause for this problem and no solution ive implemented works. Anyone have any ideas?

    Hi Nexworks,
    Did you installed anti-virus software in the server ?
    If yes , you may try to uninstall it to check the result .
    Best Regards
    Elton JI
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

    Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
    When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

    Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
    If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
    For example, here's the log entry for McAfee:
    9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
    Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
    After I made the change, iTunes installed without complaint.

  • "iPod Service Failed to Start" message when upgrading iTunes

    When upgrading iTunes from Version 7 to the newest version, I got an error message stating "Service, 'iPod Service' failed to start. Verify that you have sufficient priviledges to start system services." So I canceled the download and rolled back to Version 7 again. I did notice that now I'm getting an error message when I start up Version 7, stating that it could not start the iPod service. I just bought an ipod Classic and cannot use it without the latest version of iTunes. Any suggestions? Thanks in advance!

    Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
    If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
    For example, here's the log entry for McAfee:
    9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
    Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
    After I made the change, iTunes installed without complaint.

  • The Software Protection service entered the running state.

    I noticed this event fire once in minute.
     I can't see tree from leaves in System Log
    Log Name:      System
    Source:        Service Control Manager
    Date:          18.10.2012 08:44:17
    Event ID:      7036
    Level:         Information
    Keywords:      Classic
    Description:
    The Software Protection service entered the running state.
    Only big before that is that, I enabled BitLocker ??
    Some idea ?

    Hello,
    Has anything been found out about this?  We're running into the same issue except that it's logging every 30 seconds.
    Here's some info from the machines and when it's occurring:
    It only occurs when someone is connected to the machine through Remote Desktop.
    The machines are Amazon EC2 instances.
    Seems to only happen on machines that are connecting to RODC's. 
    Machines have limited connection to RODC's through security groups (machine based firewalls).
    They are Windows Server 2012 instances, small and medium instance types.  (See instance type details here:  http://aws.amazon.com/ec2/instance-types/instance-details/)
    Little or no extra software installed.  These were spun up from a basic WS2012 image and it started occurring shortly after.  There are other machines launched from the same image that do not have this issue.
    There are also some other machines connecting to the same RODC's with the same security group (firewall) settings that are not experiencing this issue.
    We are just using the standard Remote Desktop, not the 2012 Remote Desktop Services.  We have tried to install this but the install always fails.  See: http://social.technet.microsoft.com/Forums/windowsserver/en-US/3ab983ce-9290-49ec-81e6-a3adf34cb8b2/remote-desktop-services-failed-on-windows-2012-server-amazon-vpc-ec2
    The machines (the ones having this issue as well as the ones that do not have it) all have the exact same Windows updates installed.
    Here is the detail of the event:
    NOTE: Every 30 seconds it logs this exact message - entered the RUNNING state.  I do not see other messages stating it entered the Stopped state.
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="16384">7036</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-08-01T12:23:10.519607800Z" />
    <EventRecordID>35726</EventRecordID>
    <Correlation />
    <Execution ProcessID="520" ThreadID="588" />
    <Channel>System</Channel>
    <Computer>REMOVED</Computer>
    <Security />
    </System>
    - <EventData>
    <Data Name="param1">Software Protection</Data>
    <Data Name="param2">running</Data>
    <Binary>7300700070007300760063002F0034000000</Binary>
    </EventData>
    </Event>
    Any help or insight would be greatly appreciated...
    Thanks!
    Jeff

  • Software Protection service at Windows Server 2012

    Hello
    I've faced the issue with Software Protection service. The service is not able to start from Task Scheduler. When I try to run it manually it fails to start to. I found the theoretical solution at https://support.microsoft.com/en-us/kb/3033200 but it doesn't
    work for me. I was mange to start the Software Protection service when I add a user NETWORK SERVICE with Full Control to the C:\Windows\System32 and I allow inheritence of subfolders and files. It would be the great news but our AD policy deletes the NETWORK
    SERVICE and the issue occurs again causes for eg. issue with Windows Activation or installation of the Desktop Expirience feature. Is there any other soultion to fix it without adding the NETWORK SERVICE to the system32 directory?

    Hi,
    Thanks for your post.
    What is the error when you try to start the service, access denied?
    You could use ICACLS to reset permissions.
    Similar thread has been discussed:
    Service not start Access Denied, Software Protection, Event Logs,
    https://social.technet.microsoft.com/Forums/windowsserver/en-US/6119d4c0-c3c0-40bf-9c3e-46b46915e738/service-not-start-access-denied-software-protection-event-logs?forum=winservergen
    Regards.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Ipod Services Failed to start

    I just got my ipod nano and I cannot load the software on my computer. I get a message "Ipod Services failed to start. Verify that you have sufficient privileges to run system services."
    I have uninstalled and reinstalled after clearing my temp files.
    I have verified that I have admin rights on my computer.
    I have verified that apple's site is a trusted site.
    I have disabled my firewall and virus protection software.
    NOTHING WORKS PLEASE HELP!!!!!
      Windows XP  

    okay, let's try working through the other general troubleshooting advice from the following document (that we haven't already tried):
    Trouble installing iTunes or QuickTime software in Windows
    ... but if there's still no joy, let's try getting an itunes 7 installer log to the Apple Engineers for a look.
    1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
    2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
    3. Type in a space, then the following line:
    /l*v C:\log.txt
    4. Hit return.
    5. The installer will create a log file:
    C:\log.txt
    Find that file and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Excel Crashes every time Software Protection Service initialises.

    Hello,
    I was wondering if I could get some help. I have an issue whereby Excel 2013 seems to crash what seems like randomly, however when I look in the event log it seems to be every time the Software Protection Service initialises while Excel is running.
    I have never seen this happen myself, as it's one of my clients machines, but can confirm each time he says it happens in the event viewer.
    If you look in the event logs, you have events in this order:
    Information 21/01/2015 08:41:25 Windows Error Reporting 1001 None
    Error 21/01/2015 08:41:16 Application Error 1000 (100)
    Information 21/01/2015 08:26:42 Office Software Protection Platform Service 903 None
    Information 21/01/2015 08:24:09 gupdate 0 None
    Information 21/01/2015 08:21:41 Office Software Protection Platform Service 1003 None
    Information 21/01/2015 08:21:26 Office Software Protection Platform Service 1003 None
    Information 21/01/2015 08:21:26 Office Software Protection Platform Service 902 None
    Information 21/01/2015 08:21:26 Office Software Protection Platform Service 1066 None
    Information 21/01/2015 08:21:26 Office Software Protection Platform Service 900 None
    (apologies, I can't add screenshots until my account is verified)
    As a test, I disabled Software Protection Service temporarily and this seemed to resolve the issue, until we reactivated windows and the service resumed it's duty.
    The Application Error is
    Faulting application name: EXCEL.EXE, version: 15.0.4675.1001, time stamp: 0x546b48ea
    Faulting module name: EXCEL.EXE, version: 15.0.4675.1001, time stamp: 0x546b48ea
    Exception code: 0xc0000005
    Fault offset: 0x01048117
    Faulting process id: 0x16dc
    Faulting application start time: 0x01d0355348958758
    Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
    Faulting module path: C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXE
    Report Id: 43277be8-a149-11e4-a4e8-54cf862e3812
    Windows Error Reporting
    Fault bucket 723233751, type 17
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: EXCEL.EXE
    P2: 15.0.4675.1001
    P3: 546b48ea
    P4: EXCEL.EXE
    P5: 15.0.4675.1001
    P6: 546b48ea
    P7: c0000005
    P8: 01048117
    P9:
    P10:
    Attached files:
    C:\Users\USERNAME\AppData\Local\Temp\166375830.cvr
    C:\Users\USERNAME\Documents\Parts Front Counter Margin Review\Parts Front Counter Margin Review 2014 - 2015.xlsx
    C:\Users\USERNAME\Documents\Parts Front Counter Margin Review\Daily Parts Front Counter Review - January 2015.xlsx
    C:\Users\USERNAME\Documents\Service Hours Review\Daily Service Hours Review - January 2015.xlsx
    C:\Users\USERNAME\AppData\Local\Temp\CVRC0D2.tmp.cvr
    C:\Users\USERNAME\AppData\Local\Temp\WERB271.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\USERNAME\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_EXCEL.EXE_b5544b4064a603f11dd95207c57fc6dc7418de9_2c0ad29d
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 43277be8-a149-11e4-a4e8-54cf862e3812
    Report Status: 0
    I have tried reinstalling Office, I have tried running with addons disabled. Does anyone have any ideas about what I can try next?
    Thanks in advance for your time.
    Kind Regards,
    Jamie

    Hi Jamie,
    Does this only happen to Excel 2013? What about other Office applications?
    Office Software Protection Platform Service is responsible for the verification of your Office licensce, please first check the activation status of your Office installation.
    Since you've mentioned that "disabled Software Protection Service temporarily and this seemed to resolve the issue", I would also suggest we first try below steps and see if issue persists:
    Go to C:\ProgramData\Microsoft\OfficeSoftwareProtectionPlatform and rename
    tokens.dat to tokens.old.
    Go to C:\ProgramData\Microsoft\OfficeSoftwareProtectionPlatform\Cache
    and rename cache.dat to cache.old
    Restart your computer, then launch excel and check again.
    Please feel free to post back with any findings.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Apple Mobile Device Service fails to start

    The last update failed on my window 7 pc,
    resulting in me having to try it manually download and install, this also
    failed eventually it told me to delete and reinstall, this fails due to the
    apple mobile device service failing to start, and asking me if I have
    sufficient privileges to start system service, help please

    Hi there Jbrashear,
    It sounds like you want to know how to restart the Apple Mobile Device Service because of an alert that was displayed when you were trying to update or reinstall iTunes.
    The article below will walk you through the process starting or stopping the Apple Mobile Device Service on your PC.
    How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
    Also, if you haven't already, take a look at this article which walk you through the process of completely removing iTunes and then reinstalling it.
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    Take care,
    -Jason

  • Apple Mobile Device Service failed to start which eventually leads to windows error 193 which never goes away no matter what I do  and the dreaded

    Mid way through download of I-Tunes after clearing every Apple program from my computer I get "Apple Mobile Device Service" failed to start message.  Eventually leading to Windows error 193 (error 7).  How do I get Apple Mobile Device Service to start so I do not get error messages and failure of I-Tunes to install?

    If you have a 64-bit machine, then try the "for older video cards" version...
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

Maybe you are looking for

  • Strange behavior - icon thumbnail instead of image - CC@OSX10.10

    Hi, my CC (@OS X 10.10.3) showing a strange behavior using vanishing point filter. After defining grid and try to paste the image OS X paste the icon thumbnail instead of the image, Many thanks in advance!! br Joachim

  • Corrupt CAB File

    Hello, I hope I have placed this in the correct forums here on TechNet. I have a corrupt CAB file and am looking on ways to correct it. We use WINRAR to open CAB files. When I attempt to open it via WINRAR I am being told "The archive is either in un

  • ITunes and iPad app syncing ~~~ HELP ME.

    Before I got my iPad 2 I went into iTunes and downloaded a lot of apps. When my iPad arrived I synced it. Since then I have deleted many of these apps but they're still in my iTunes. How do I get my iTunes and iPad synchronized without all of those o

  • Very Urjent: How to delete temporary files on the server.

    EBS: We are facing a big issue with huge volume of temporary directory.We have created invoice program which uses Bursting concept. Every concurrent program is erroring out. How to delete those files automarically. Where these temp files are getting

  • How can I send my CR2 raw images to a person who uses NEF? (I shoot Canon, Windows, She has Nikon, Apple)?

    I have sent some Raw images CR2 files to someone who can't open them. She uses NEF She is unable to open them. Is there a way she can open them and then send them back to me? Thanks