Ssl_error_internal_error_alert

I can't get to ff or mozilla support or forums for help with this: ssl_error_internal_error_alert
Now I can't get to my Amazon cart. This has been happening for 3 days. Please help! What can I do? The happens only on my pc firefox.
Thanks

Aha, ESET. Their software intercepts your web traffic and filters it for threats. In order to be able to filter secure connections it presents a fake certificate to your browser so that it can read your traffic.
So you have few options:
'''(1) Turn off SSL filtering'''
This would solve the problem instantly, but you would have less protection. Check your product documentation for the specific details, or if you have ESET NOD32 ANTIVIRUS 7 look under:
Advanced setup (F5) > Web and email > Web access protection
Here you can adjust whether HTTPS is scanned. (At least, so it appears from [http://go.eset.eu/manual?prod_abb=eav&prod_version=7&doc_name=userguide&lng_abb=enu the manual].)
'''(2) Try ESET automated certificate import'''
This will allow Firefox to accept the fake certificate signed by the ESET certificate.
These steps are listed on the ESET forum:
* With all browsers and email clients closed, disable SSL scanning (Advanced setup (F5) > Web and email > Web access protection, I think under Protocol Filtering > SSL), OK the change
* Re-enable SSL scanning, OK the change
* Start Firefox and test
'''(3) Manually import the ESET certificate into Firefox'''
This will allow Firefox to accept the fake certificate signed by the ESET certificate.
According to the manual, you can export the certificate from ESET under:
Advanced setup (F5) > Web and email > Web access protection, maybe in the section Protocol Filtering > SSL
Look for
View Certificate > Details > Copy to File...
Once you save the file (probably with a CER extension) you can import it using Firefox's Certificate Viewer.
"3-bar" menu button (or Tools menu) > Options > Advanced > Certificates mini-tab > "View Certificates" button
Click the Authorities tab then the Import button.

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    Hello,
    Can you please confirm what the issue is? Are you not able to setup a SSL connection to the internal website running on Tomcat. If so, have you tried installing the root CA certificate into Firefox? You can do that by going to Firefox -> Preferences -> Advanced -> View Certificates -> Certificate Authorities and then importing the root CA certificate.
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    Thank you

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    Thanks
    Peter

    Hi desispeed,
    Changes made to default instance (or any individual instance) will not replicate to any other instance. Only while applying updates in the default instance, it prompts you, to apply it on rest of the instances.
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    Regards,
    Anit Kumar

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