SSMS Crashes
My ssms crashes when I try to connect my server. I'm getting 2 event errors;
Event Type: Error
Event Source: .NET Runtime
Event Category: None
Event ID: 1023
Date: 1/8/2014
Time: 6:22:11 AM
User: N/A
Computer: SERVER
Description:
.NET Runtime version 2.0.50727.3649 - Fatal Execution Engine Error (7A0BD156) (80131506)
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 1/8/2014
Time: 6:22:13 AM
User: N/A
Computer: SERVER
Description:
Faulting application ssms.exe, version 2009.100.1600.1, stamp 4bb679e7, faulting module mscorwks.dll, version 2.0.50727.3649, stamp 5174dcd3, debug? 0, fault address 0x000160c2.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 73 00 73 00 6d 00 .s.s.m.
0030: 73 00 2e 00 65 00 78 00 s...e.x.
0038: 65 00 20 00 32 00 30 00 e. .2.0.
0040: 30 00 39 00 2e 00 31 00 0.9...1.
0048: 30 00 30 00 2e 00 31 00 0.0...1.
0050: 36 00 30 00 30 00 2e 00 6.0.0...
0058: 31 00 20 00 34 00 62 00 1. .4.b.
0060: 62 00 36 00 37 00 39 00 b.6.7.9.
0068: 65 00 37 00 20 00 69 00 e.7. .i.
0070: 6e 00 20 00 6d 00 73 00 n. .m.s.
0078: 63 00 6f 00 72 00 77 00 c.o.r.w.
0080: 6b 00 73 00 2e 00 64 00 k.s...d.
0088: 6c 00 6c 00 20 00 32 00 l.l. .2.
0090: 2e 00 30 00 2e 00 35 00 ..0...5.
0098: 30 00 37 00 32 00 37 00 0.7.2.7.
00a0: 2e 00 33 00 36 00 34 00 ..3.6.4.
00a8: 39 00 20 00 35 00 31 00 9. .5.1.
00b0: 37 00 34 00 64 00 63 00 7.4.d.c.
00b8: 64 00 33 00 20 00 66 00 d.3. .f.
00c0: 44 00 65 00 62 00 75 00 D.e.b.u.
00c8: 67 00 20 00 30 00 20 00 g. .0. .
00d0: 61 00 74 00 20 00 6f 00 a.t. .o.
00d8: 66 00 66 00 73 00 65 00 f.f.s.e.
00e0: 74 00 20 00 30 00 30 00 t. .0.0.
00e8: 30 00 31 00 36 00 30 00 0.1.6.0.
00f0: 63 00 32 00 0d 00 0a 00 c.2.....
Hi Yeed, in the original crash info you supplied, it shows "Faulting application ssms.exe, version 2009.100.1600.1", where 2009.100.1600.1 maps to SQL Server version 10.00.1600, which is SQL Server 2008 RTM.
You can follow the steps in the article Tom provided to get your exact version (ex: run SELECT @@version) including any CU's, but it appears that you'll see the RTM version.
The suggestion to apply the latest service pack is always a good starting point to see if the issue has been resolved. SQL Server 2008 RTM released in August 2008, while SP3 was released in October 2011, over 3 years later. If you call Microsoft support
on issues such as these, they often start with this same suggestion to get the latest SP.
Thanks,
Sam Lester (MSFT)
http://blogs.msdn.com/b/samlester
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click
"Mark as Answer" and
"Vote as Helpful" on posts that help you. This can be beneficial to other community members reading the thread.
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===================================
Attempted to read or write protected memory. This is often an indication that other memory is corrupt. (Microsoft.VisualStudio.OLE.Interop)
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Version info taken from Sql Server Management Studio/Help/About dialog:
Microsoft SQL Server Management Studio 12.0.2000.8
Microsoft Analysis Services Client Tools 12.0.2000.8
Microsoft Data Access Components (MDAC) 6.1.7601.17514
Microsoft MSXML 3.0 4.0 5.0 6.0
Microsoft Internet Explorer 9.11.9600.17358
Microsoft .NET Framework 4.0.30319.18444
Operating System 6.1.7601
DLL versions
c:\Program Files(x86)\Common Files\microsoft shared\Visual Database Tools
dsref80.dll version 12.0.21005.1
c:\Program Files(x86)\Common Files\microsoft shared\MSDesigners8
msdds.dll 12.0.21005.1
msddsf.dll 12.0.21005.1
msddslm.dll 12.0.21005.1
msdds.mp.dll 12.0.21005.1
msddsp.dll 12.0.21005.1
c:\Program Files(x86)\Common Files\microsoft shared\MSDesigners8\Resources\1033
msddsui.dll 12.0.21005.1Hello,
There is a Connect item related to this issue. This is the link of that Connect item:
https://connect.microsoft.com/SQLServer/feedback/details/730985/smss-crashes-when-creating-new-database-diagram
Try the workarounds posted there (Workarounds section).
Hope this helps.
Regards,
Alberto Morillo
SQLCoffee.com -
SSMS Crash On Open due to Re-opening Files
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Hi
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===================================
The type initializer for '<Module>' threw an exception. (SqlManagerUI)
Program Location:
at Microsoft.SqlServer.Management.SqlManagerUI.DTSJobSubSystemDefinition.Microsoft.SqlServer.Management.SqlManagerUI.IJobStepPropertiesControl.Load(JobStepData data)
at Microsoft.SqlServer.Management.SqlManagerUI.JobStepProperties.UpdateJobStep()
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at System.Windows.Forms.UnsafeNativeMethods.SendMessage(HandleRef hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
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at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
at System.Windows.Forms.Control.DefWndProc(Message& m)
at System.Windows.Forms.Control.WmCommand(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
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at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.RunDialog(Form form)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at System.Windows.Forms.Form.ShowDialog()
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===================================
The C++ module failed to load.
(DTEParseMgd)
Program Location:
at <CrtImplementationDetails>.LanguageSupport.Initialize(LanguageSupport* )
at .cctor()
===================================
Index was outside the bounds of the array. (DTEParseMgd)
Program Location:
at _getFiberPtrId()
at <CrtImplementationDetails>.LanguageSupport._Initialize(LanguageSupport* )
at <CrtImplementationDetails>.LanguageSupport.Initialize(LanguageSupport* )
Thanks,
AnthonyI ended up being able to work around this without having to recreate everything on a Windows Server 2008 R2. I did this by setting up an azure point to site VPN from
my computer to the Windows Server 2012 hosted on azure. I was then able to connect SSMS from my computer to the Azure VM allowing me to create and edit new SQL Agent jobs that run SSIS packages. Here are the steps to do this
1) Connect to the VPN from another machine besides the server.
2) Open SSMS using the runas.exe command with the Domain\User Name of a Windows account on the server.
- Ex. Runas.exe /netonly /user:DOMAIN\USER "C:\Program Files (x86)\Microsoft SQL Server\110\Tools\Binn\ManagementStudio\Ssms.exe"
2) Connect to the VM's Database Engine using its internal IP address and the port that SQL Server is listening on (default is 1433) and a SQL Login
setup on the server.
-Ex IP, 10.0.0.1,1433
3) Create a new job with the type SQL Server Integration
Services Package. Select the package source (SSIS Catalog). I could not get the server to be automatically discovered here so enter the server’s internal IP address and select the package you want to run.
4) Right click the new SQL Agent Job and choose Script Job As, CREATE To, New Query Window. This is the script to create the
SQL Agent Job and it needs to be edited to contain the Name of the server on the internal IP address that was used earlier.
5) Edit the @command= line of the script to use the server name. Change the highlighted part below to the server name.
- Ex . @command=N'/ISSERVER "\"\SSISDB\PACKAGELOCATION\"" /SERVER
"\"10.0.0.1\"" /Par "\"$ServerOption::LOGGING_LEVEL(Int16)\"";1 /Par "\"$ServerOption::SYNCHRONIZED(Boolean)\"";True /CALLERINFO SQLAGENT /REPORTING E',
- Change to this
- @command=N'/ISSERVER "\"\SSISDB\PACKAGELOCATION\""
/SERVER SERVERNAME /Par "\"$ServerOption::LOGGING_LEVEL(Int16)\"";1 /Par "\"$ServerOption::SYNCHRONIZED(Boolean)\"";True /CALLERINFO SQLAGENT /REPORTING E',
6) Now change the name of the package in the script and run it. Now the new package can be edited in the GUI to change things like the schedule and alerts. Also you
can edit any existing packages. -
Update applied to Photoshop CS 4 now print to PDF crashes
I have Adobe Photoshop CS4 Extended (11.0.2) installed on my system as well as Adobe Acrobat 9 Pro (9.3.1). Recently the Adobe updater came up and wanted to apply an update to Photoshop (to 11.0.2) and ever since printing to PDF from Microsoft SQL Server Management Studio 2008 crashes every time. I have made no other changes to the system. I'm running Windows Vista Enterprise with SP2 with SQL Server 2008 (full install) and SQL Server 2005 (workstation components only). I was just printing database diagrams to PDF before this update and everything worked great multiple times. Now I when I print, the window pops up with the progress bar proceeding like usual. Then after a little bit of progress, SSMS crashes and the PDF completes with only part of the diagram in the file.
I get the following in the Windows application event log.
Log Name: Application
Source: Application Error
Date: 6/16/2010 1:54:29 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: COMPUTERNAMEHERE
Description:
Faulting application Ssms.exe, version 2007.100.1600.22, time stamp 0x48753da6, faulting module DataDesigners.dll, version 2007.100.1600.22, time stamp 0x48753de4, exception code 0xc0000094, fault offset 0x0014f6e1, process id 0x%9, application start time 0x%10.See if HP has a different update. It may be proprietary, specific to your machine.
-
It's impossible work with SSMS 2012/2014 on SQL Azure
Is several days that it has become impossible to work
with the management studio ons qlazure, the connection freezes
every few seconds.
SSMS
crashes with error "AppHangB1"
Why?
Nome evento problema: AppHangB1
Nome applicazione: Ssms.exe
Versione applicazione: 2014.120.1524.0
Timestamp applicazione: 524df8b2
Firma di blocco: fd4b
Tipo interruzione: 0
Versione SO: 6.1.7601.2.1.0.256.48
ID impostazioni locali: 1040
Firma blocco aggiuntiva 1: fd4bf5877192b1e9296496f42ae1500e
Firma blocco aggiuntiva 2: 19bc
Firma blocco aggiuntiva 3: 19bc3ac82e35c44895e391c584e7a31e
Firma blocco aggiuntiva 4: fd4b
Firma blocco aggiuntiva 5: fd4bf5877192b1e9296496f42ae1500e
Firma blocco aggiuntiva 6: 19bc
Firma blocco aggiuntiva 7: 19bc3ac82e35c44895e391c584e7a31e
Thanks a lot.Hi Flamario,
Did the issue persists? Based on my test, I can connect to SQL database with SQL Server 2014 CTP2 SSMS (11.0.9206). For further analysis, please post the complete application error in the Event Viewer.
Can you connect to on-premise SQL Server instance with SSMS 2014? If the issue reproduce, this may be related to the SSMS rather than the SQL Database connected to. You can try to reinstall SSMS as Mike post above.
Regards,
Fanny Liu
Fanny Liu
TechNet Community Support -
Sql Managment Studio 2012 Crashes
When opening
SQL Job Agent -> Open a job -> Wanting to edit a SQL Integration Services Package -> SSMS crashes and comes with this error message:<o:p></o:p>
TITLE: Microsoft SQL Server Management Studio The type initializer for '<Module>' threw an exception. (SqlManagerUI)
ADDITIONAL INFORMATION: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. (DTEParseMgd) BUTTONS: OK<o:p></o:p>
And when debugging using Visual Studio 2012 I get this message:<o:p></o:p>
Unhandled exception at 0x23627995 in Ssms.exe: 0xC0000005: Access violation writing location 0x004640fc.<o:p></o:p>
Could not find anything useful to resolve this issueHi, Maria,
It is not a new installation. It did work before. I can log onto the server itself and do the steps as my user, but cannot do it locally on
my pc.
Have downloaded the latest CU and service pack and it did nothing for me.
I have tried to uninstall and re-install SSMS and it remains the same.
My SQL Server 2012 info
Microsoft SQL Server Management Studio 11.0.3128.0
Microsoft Analysis Services Client Tools 11.0.3128.0
Microsoft Data Access Components (MDAC) 6.1.7601.17514
Microsoft MSXML 3.0 6.0
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Second day of "In Recovery" state
Hello,
during insert of 100 billion records my HDD gone out of free space, SSMS crashed. After restarting SSMS I saw my database in state "In Recovery". Today is the second day of the recovery. I have no backups. Data file size is about 6GB, log file
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Sergey.Hello Sergey,
The following blog explains that "Too many Virtual log files can cause slow database recovery"
http://blogs.msdn.com/b/saponsqlserver/archive/2012/02/22/too-many-virtual-log-files-vlfs-can-cause-slow-database-recovery.aspx
To correct the situation and prevent its recurrence:
Backup the Transaction Log of the database
Shrink the Transaction Log as much as possible using DBCC SHRINKFILE
Ideally do this in a maintenance window
Multiple SHRINKFILE executions might be called for to substantially shrink it
Expand the Transaction Log back to its target initial size
Set the Transaction Log growth size to be in units of 1 GB
Apply the latest CUs for SQL Server 2008 or 2008 R2
Regards, Don Rohan [MSFT]
Thanks Don!
But probably I should do this after recovery completes.
To the moment it still in progress but I can not check it's status..
I see in error log file that sometimes the database starts up again (see log below). What could be a reason? Does recovery start from scratch on each "db starting up"?
2014-01-06 16:38:58.77 spid53 Starting up database 'ket'.
2014-01-06 17:01:51.02 spid53 Database ket has more than 1000 virtual log files which is excessive. Too many virtual log files can cause long startup and backup times. Consider shrinking the log and using a different growth increment to
reduce the number of virtual log files.
2014-01-06 17:32:15.59 Server Server resumed execution after being idle 321 seconds: user activity awakened the server. This is an informational message only. No user action is required.
2014-01-06 17:32:29.07 spid53 Starting up database 'ket'.
2014-01-06 17:55:21.99 spid53 Database ket has more than 1000 virtual log files which is excessive. Too many virtual log files can cause long startup and backup times. Consider shrinking the log and using a different growth increment to
reduce the number of virtual log files.
Sergey. -
Hi,
I'm trying to start a new query in SSMS, but every time I click the "New Query" button on the tool bar or open a new query window by Object Explorer -> right-click -> Script as -> New Query Editor Window, SSMS hangs with (Not Responding)
and has to be restarted.
I'm running SSMS 2012 (v11.0.3381.0) on Server 2012 6.2.9200. I'm connecting to the primary node of an AlwaysOn Availability Group, and SSMS is located on the primary node itself.
I'm aware of KB2908806, which describes the same symptoms, but this only applies to Windows 6.3.x. Is there an equivalent fix for 6.2.x, or another workaround?
EDIT: To confirm behaviour: "New Query" works intermittantly, Script as ... to -> New Query Editor Window always crashes.Hello,
there are many reasons your SSMS process would "hang", including bad server performance or internal SSMS processes being suspended due to locking.
When you open a new query window, what your SSMS application does internally is to open a new connection to your instance. You could be experiencing problems in your instance that are causing the logon process to take too long.
How does the bad performance issue generally happen? Is it only happening by connecting to the instance in SSMS? Does the same problem happen when you attempt to connect through an application, or by any other clients?
What happens if you try to connect to the instance through a remote computer?
Check your server's resource monitor for resource usage. Do you see any counters which could indicate performance problems?
Please post the results of @@Version for your server.
Can you open Activity Monitor in SSMS? How many sessions are listed? Does it also take a long time when you first log into the instance in SSMS, before opening a new query tab? Is the SSMS hanging for all databases when opening a new query window, or just
for the ones included in the availability group? Have you tried to connect to your instance by using a DAC connection?
DAC: http://technet.microsoft.com/en-us/library/ms178068%28v=sql.105%29.aspx
Do you have any server logon triggers? Are there any traces running other than the default trace? What are your server specifications? How many logical cores does it have? Is it being used in a production environment? Is there any CPU or I/O affinity set
for the instance? Whats your min/max memory settings? Run DBCC MEMORYSTATUS and post the results here.
Are there any error messages in the SQL Server errorlog? Is your server dedicated to the SQL Server Instance?
Run this query and post the results:
SELECT * FROM SYS.dm_os_process_memory -
SSMS 2014 crashes on startup - Windows 8.1
I had it working briefly, and I suspect some Visual Studio Nuget packages may have screwed it up. Both SSMS 2014 and Visual Studio 2013 stopped working at the same time, although I managed to fix VS by uninstalling and reinstalling. The same
has not worked with SQL Server.
On startup of SSMS I get the message "SQL Server Management Studio has stopped working".
The Event Viewer gives the following two errors:
Faulting application name: Ssms.exe, version: 2014.120.2000.8, time stamp: 0x5306c06d
Faulting module name: clr.dll, version: 4.6.57.0, time stamp: 0x551b89d7
Exception code: 0xc0000005
Fault offset: 0x00011d10
Faulting process id: 0x1d08
Faulting application start time: 0x01d084d7da2f4673
Faulting application path: C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\ManagementStudio\Ssms.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 18f96321-f0cb-11e4-8261-acb57d6c536e
Faulting package full name:
Faulting package-relative application ID:
AND
Application: Ssms.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 74461D10 (74450000) with exit code 80131506.
I have also tried to install SQL Server Express but get an complaint about "Validation errors no the page", and the detail is that all the features are installed.Thanks, but I'm not paying $499 for MS to get their software to work out of the box.
You need not pay to get the fix from Microsoft. It would be refunded back to you when case is closed. You need to tell this to engineer that the case is only to get a fix and need to be marked as "non-decrement"
But, if you need any troubleshooting assistance, then it would be a paid support.
Balmukund Lakhani
Please mark solved if I've answered your question, vote for it as helpful to help other users find a solution quicker
This posting is provided "AS IS" with no warranties, and confers no rights.
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Author: SQL Server 2012 AlwaysOn -
Paperback, Kindle -
Hi
My IPS has recently started crashing. The only way it will function normally is if i do a hw module 1 reload. It comes back online with green health status for all and then crashes after about 10 mins of activity. Please see the health output and info from the IME Console Window. Any ideas or help is much appreciated. If more info is necessary, please let me know. Thanks!
ESSORGIPS# sh health
Overall Health Status Red
Health Status for Failed Applications Red
Health Status for Signature Updates Green
Health Status for License Key Expiration Green
Health Status for Running in Bypass Mode Red
Health Status for Interfaces Being Down Green
Health Status for the Inspection Load Green
Health Status for the Time Since Last Event Retrieval Red
Health Status for the Number of Missed Packets Green
Health Status for the Memory Usage Not Enabled
Health Status for Global Correlation Green
Health Status for Network Participation Not Enabled
Security Status for Virtual Sensor vs0 Green
Java Web Start 1.6.0_23
Using JRE version 1.6.0_23-b05 Java HotSpot(TM) Client VM
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
0-5: set trace level to <n>
Dec 30, 2012 2:31:54 PM at1 a
WARNING: de.nava.informa.utils.manager.PersistenceManagerException: java.sql.SQLException: Violation of unique constraint SYS_PK_49: duplicate value(s) for column(s) ITEM_ID in statement [INSERT INTO ITEMS (ITEM_ID, CHANNEL_ID, TITLE, DESCRIPTION, UNREAD, LINK, CREATOR, SUBJECT, DATE, FOUND, GUID, COMMENTS, SOURCE, ENCLOSURE) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]
Dec 30, 2012 3:01:53 PM at1 a
WARNING: Problem parsing
http://newsroom.cisco.com/data/syndication/rss2/SecurityResponses_20.xml
: org.jdom.input.JDOMParseException: Error on line 1 of document
http://newsroom.cisco.com/data/syndication/rss2/SecurityResponses_20.xml
: White spaces are required between publicId and systemId.
Dec 30, 2012 3:01:53 PM at1 a
WARNING: Problem parsing
http://newsroom.cisco.com/data/syndication/rss2/SecurityAdvisories_20.xml
: org.jdom.input.JDOMParseException: Error on line 1 of document
http://newsroom.cisco.com/data/syndication/rss2/SecurityAdvisories_20.xml
: White spaces are required between publicId and systemId.
Dec 30, 2012 3:01:53 PM at1 a
WARNING: Problem parsing
http://newsroom.cisco.com/data/syndication/rss2/SecurityNotices_20.xml
: org.jdom.input.JDOMParseException: Error on line 1 of document
http://newsroom.cisco.com/data/syndication/rss2/SecurityNotices_20.xml
: White spaces are required between publicId and systemId.You need to collect show-tech and contact Cisco TAC with the details.
show-tech-support will have the information about the crashes which will help us identify the problem.
Regards,
Sawan Gupta -
Hello,
I am having trouble with my MacBook Air 13 inch June 2012 MacBook Air5, 2 4GB RAM details below in Etresoft report. I recently upgraded to Yosemite and am having system trouble. My computer crashes and I have to force quit to restart. When using webmail there is a black screen for a split second between pages. This did not happen before. I am worried that it is not running properly and perhaps I need to revert to the previous operating system. I only have a MacBook Air and no need to share images between a tablet or phone so I did not need the new photo sharing software of Yosemite. I wonder if I don't have enough RAM to run it? I did not run time machine before I made the upgrade as I did not realise the significance of an upgrade as not very Mac literate. Any advice on whether my system is in danger... most appreciated! I am writing a book and making a back up but this machine is my lifeline and my work is conducted through it. It ran perfectly before... the Yosemite upgrade has perhaps highlighted some problems and it has unnerved me!
Thanks ever so much for your advice!
Lillibet
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 9:53 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 694 - SN = D86218700K2DKRNAF
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:22:41
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USB-64HP (1.0.3) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.14) [Click for support]
/System/Library/Extensions
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[running] com.mcafee.ssm.Eupdate.plist [Click for support]
[running] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
TouchP-150M Application (/Applications/Canon P-150M/TouchP-150M.app)
iPhoto Application (/Applications/iPhoto.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
MacFUSE [Click for support]
NTFS-3G [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
Destinations:
My Passport Edge for Mac [Local]
Total size: 499.94 GB
Total number of backups: 27
Oldest backup: 2013-01-31 21:15:26 +0000
Last backup: 2015-05-02 11:33:09 +0000
Size of backup disk: Adequate
Backup size 499.94 GB > (Disk used 82.42 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% fontd
2% VShieldScanManager
0% taskgated
0% notifyd
Top Processes by Memory: ℹ️
745 MB Google Chrome Helper(8)
439 MB kernel_task
246 MB VShieldScanner(3)
160 MB Google Chrome
127 MB Finder
Virtual Memory Information: ℹ️
130 MB Free RAM
3.87 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 09:30:08 PM Self test - passed
May 2, 2015, 08:52:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
May 2, 2015, 09:28:53 AM /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
May 1, 2015, 05:45:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
May 1, 2015, 05:38:54 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
May 1, 2015, 05:38:43 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
May 1, 2015, 05:38:32 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
May 1, 2015, 05:38:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
May 1, 2015, 05:38:10 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
May 1, 2015, 05:38:00 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
May 1, 2015, 05:37:49 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
May 1, 2015, 05:37:38 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
May 1, 2015, 05:37:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173727_[redacted].crash
May 1, 2015, 05:37:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173722_[redacted].crash
May 1, 2015, 05:37:06 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173706_[redacted].crash
May 1, 2015, 05:36:55 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173655_[redacted].crash
May 1, 2015, 05:36:44 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173644_[redacted].crash
May 1, 2015, 05:36:33 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173633_[redacted].crash
May 1, 2015, 05:36:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173622_[redacted].crash
May 1, 2015, 05:36:17 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173617_[redacted].crash
May 1, 2015, 05:36:01 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173601_[redacted].crash
May 1, 2015, 05:35:50 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173550_[redacted].crash
May 1, 2015, 05:35:39 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
May 1, 2015, 05:35:28 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
May 1, 2015, 05:20:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-172029_[red acted].crash
May 1, 2015, 04:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-165505_[red acted].crash
May 1, 2015, 02:53:58 PM /Library/Logs/DiagnosticReports/sharingd_2015-05-01-145358_[redacted].crash
Apr 20, 2015, 09:31:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-20-213120_[redacted].panic [Click for details]When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
Siebel Web Client crashes when clicking a certain view (Income).
We are using Siebel Public Sector and I am encountering a recurring issue with our Siebel Web Client. For most part it works but something strange occurs when I execute a series of steps. Whenever I go to the Contacts Screen > Income View then click on another screen tab (i.e. Contacts, Cases, Calendar, Home, Households, etc.) the web client stops responding and throws out an error saying: Session Warning: The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.
I'm not really sure what is going on so I checked the logs. I'm not really sure what is going on. If someone could enlighten me on what this issue could be that would be awesome!
----------- Log FILES -----------
The sweapp logs got updated with these messages.
SisnapiLayerLog Error 1 000000814c570f29:0 2010-08-03 09:54:43 1440934800: [SISNAPI] Async Thread: connection (0xb919828), error (1180682) while reading message
GenericLog GenericError 1 000000814c570f29:0 2010-08-03 09:54:43 (ssmsismgr.cpp (837) err=1180682 sys=0) SBL-NET-01034: The SISNAPI connection was closed by the peer.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
ObjMgrSessionLog Error 1 000000024c570e66:0 2010-08-03 09:54:43 CSSUModel::InvokeSrvcMethod - Failed with Error=10879179 for service=Web Engine Interface, method=Request
ProcessPluginRequest ProcessPluginRequestError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Error invoking service method 10879179
ProcessPluginRequest ProcessPluginRequestError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Error Message 0 : error 10879179 : Not connected to the server.
SBL-SSM-00006: Error while sending message to server.
ProcessPluginState ProcessPluginStateError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Invoke service method failed.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 ( (0) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe ((null)) on process (null).
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (ssmsismgr.cpp (773) err=3670020 sys=0) SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
ProcessPluginRequest ProcessPluginRequestError 1 000000024c570e66:0 2010-08-03 09:54:43 -1742095472: [SWSE] Set Error Response (Session: Error: 10879179 Message: Not connected to the server.
SBL-SSM-00006: Error while sending message to server.)
The PSCcObjMgr_enu log file got these errors:
ObjMgrLog Error 1 000000a44c570f29:0 2010-08-03 09:55:00 (cscfg.cpp (165)) SBL-CSR-00418: Communication: User is not associated with any communication configuration in the database.
The SCBroker log file got these errors:
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:51:01 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_4565) on process 4565.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (851) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (462) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
GenericLog GenericError 1 000000024c570e66:0 2010-08-03 09:54:43 (scbcomp.cpp (264) err=4653067 sys=0) SBL-SCB-00011: Failed to connect to pipe (SEBL_25_10776) on process 10776.
The SRBroker log file got these errors:
GenericLog GenericError 1 000000814c570f29:0 2010-08-03 09:54:43 (srbroute.cpp (3089) err=3735554 sys=0) SBL-SRB-00002: Invalid argument provided.
The <enterprise name>.<siebel server name> log got these errors:
ServerLog ProcessExit 1 000014a44c570e53:0 2010-08-03 09:54:43 PSCcObjMgr_enu 10776 SBL-OSD-02006 Process 10776 exited with error - Process exited because it received signal SIGABRT.
ServerLog ProcessCreate 1 000014a34c570e53:0 2010-08-03 09:54:43 Created server process (OS pid = 10838 ) for PSCcObjMgr_enuDude - you definitely don't need any 3rd party software to figure this out. A bit of patience and research will help you solve it AND help you gain a better understanding of how Siebel works and how to debug problems such as this in the future.
Setting the Log Level to 5 for all events in the Public Sector Object Manager is your first step. Log out then log back in and replicate the problem.
Locate your log file and have a look at what's going on - chances are you'll see something in there that will immediately reveal the source of the problem.
If there's a proper 'crash' involved, Siebel will generate a Flight Data Recorder (FDR) file - there are instructions on My Oracle Support on how to decode these. Really useful and very interesting to see how Siebel works at a low level.
Debugging and fixing can definitely be arduous in Siebel - no two ways about it. However, researching, analysing and fixing issues yourself will prove both rewarding and educational! :) -
Which SSMS 2008 to install on Windows 8.1
This may sound like a non-question, but I have a 64-bit Windows 8.1 computer with Visual Studio 2010 Premium x86 installed.
VS installed SQL Server 2008, but I want to install SQL Management Studio Express 2008 as well.
After reading about a compatibility issue, I installed Service Pack3, SQLServer2008SP3-KB2546951-x64-ENU.
When I went to the download page for SSMS, I find there are 2-flavors available, x86 and x64.
Which should I install and if I choose the x64 version for my 64-bit Windows, will it work with my Visual Studio x86 install?
As just an FYI as to why I have the x86 Visual Studio; I previously had it along with SSMS Express 2008 installed on a 32-bit Windows-XP system , which crashed and after purchasing a new system with Windows 8.1, I wanted to install the Visual Studio
and SSMS again.
Thank youUpon following the help link, one suggestion was to start the SQL Server Browser Service. But I found that SQL Server 2008 SQL Server Browser service missing in services. I'm not sure if this was supposed to be part of a separate install, but it's missing
and therefore cannot be started. It also does not see a default instance of the server, which should be the computer name\SQLEXPRESS.
When I initially installed Visual Studio 2010 on my Windows 8.1 system, it should have installed SQL Server 2008. Finding that there could have been a compatibility issue, I installed SQLServer2008SP3-KB2546951-x64-ENU.exe on the system. That is when I opened
this forum question. Not sure if this will be helpful, but when I look in Control Panel Programs, this is what I see, a mixture of SQL Server 2008 and SQL Server 2008 R2.
Can you suggest what needs to be done in order to #1 get the server browser installed, and #2 to get the server to recognize a named instance of the server so that I can connect to it?
Hi CodingMann,
SQL Server Brower Service is installed with SQL Server, which provides the instance name and the version number. The SQL Server Browser can be configured during setup or by using SQL Server Configuration Manager. Also you can run services.msc in command
line and check if SQL Server Browser exists, then start it. If the SQL Server Browser service is not running, you are still able to connect to SQL Server if you provide the correct port number or named pipe. For instance, you can connect to the default instance
of SQL Server with TCP/IP if it is running on port 1433. For more information, see:
http://technet.microsoft.com/en-us/library/ms181087(v=sql.100).aspx
If you choose installing an named instance of SQL Server 2008 Express, the
named instance can use an instance name of MSSQLSERVER, for more information, you can review the similar article.
http://technet.microsoft.com/en-us/library/ms165614(v=sql.90).aspx
Regards,
Sofiya Li
Sofiya Li
TechNet Community Support
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