Standard Behaviour of Due Date in UWL for SRM Workitems

We have a deployment of Enterprise Portal which is integrated to SAP SRM (7.02). I have two queries regarding the standard behaviour of "Due Date" column in UWL:
1. The column always displays today as the due date for all shopping carts, irrespective of delviery date. I would like to know whether this is an issue and also would be helpful if you elaborate on how is this calculated.
2. The column is showing blank for any workitems other than shopping carts (Purchase Order change workitem, User change approvals, Invoice approvals etc.)
Thanks

Dear ArulPrakash
I hope you are well and many thanks for using the SAP Discussion Forums .
With reference to the scenario that you have described you mentioned the following:
You have a deployment of Enterprise Portal which is integrated to SAP SRM (7.02). You have two queries regarding the standard behaviour of "Due Date" column in UWL:
The column always displays today as the due date for all shopping carts, irrespective of delviery date. You would like to know whether this is an issue and also would be helpful if you elaborate on how is this calculated.
The column is showing blank for any workitems other than shopping carts (Purchase Order change workitem, User change approvals, Invoice approvals etc.)
Ok regarding your queries kindly let me attempt to provide some clarification and oversight.
Firstly in terms of the column and the fact it displays todays date as the due date (irrespective of the actual delivery date). Now from a broad level overview perspective it is possible to change the display of the due date in the UWL. In the standard xml file you will see the following: <DisplayAttribute name="dueDate" type="date" width="" sortable="yes" format="medium" referenceBundle="due_date" hAlign="LEFT" vAlign="BASELINE" maxTextWidth="0" headerVisible="yes"/> The medium format refers to the output of the field displaying the date as follows: Jun 01, 2014. The short format refers to the output of the field displaying the date as follows: 06/01/14.The long format refers to the output of the field displaying the date as follows: June 01, 2014. The full format refers to the output of the field displaying the date as follows: Tuesday, June 01, 2014. I've attached some reference documentation below for further reference on both your queries.
Secondly regarding the blank columns for workitems. Here the first thing which needs to be ensured is that SAP Note: 1133821 - UWL Destination Service configuration is followed and setup accordingly in terms of configuration settings and parameters. Now you mention that this is occuring for another other item other than shopping carts? Are custom attributes involed here? Could you please have a look at the help document below to check the bahavior of retrieving custom attributes in UWL? http://help.sap.com/saphelp_nw70/helpdata/en/ef/f2aed99c414f81adacc6b897a6910a/content.htm
** Reference Documentation **
Knowledge Base Articles for Workflow
http://wiki.scn.sap.com/wiki/display/SRM/Knowledge+Base+Articles+for+Workflow
Universal Worklist Configuration - DTD
http://help.sap.com/javadocs/NW04s/current/uw/com/sap/netweaver/bc/uwl/doc-files/uwldtd.html
Kindly update me as per your findings.
Kind Regards
Troy Cronin - Enterprise Portal Support Engineer

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