Standard upgrade from CUCM 9.1(1a) to 9.1(2)
I am upgrading from 9.1(1a) to 9.1(2) and as I was reading the upgrade guide it states "You cannot install upgrade software on your node while the system continues to operate". I have always been able to stage standard upgrades on the inactive partitions of my Publisher and Subscribers without service disruption then switch versions and reboot after hours. I assume that is still the case for standard upgrades within version 9.x, but I figured I would ask the experts for clarification. Can anyone confirm that the 9.1(2) upgrade can be installed on the inactive partition without taking the node out of service.
Thanks in advance,
Dean
Hi Dean,
It is a standard upgrade.
When you perform a Refresh Upgrade to the latest release of Cisco Unified Communications Manager,
the system reboots several times as part of the upgrade process, and the service outage period is longer
than with traditional upgrades. Therefore, you may want to perform the upgrade during a scheduled down
time for your organization to avoid service interruptions. (The upgrade is a Refresh Upgrade when the
major OS version changes between the “from” version and “to” version. For Unified Communications
Manager upgrades to 9.1(2), the upgrade executes a Refresh Upgrade when the “from” version is earlier
than Release 8.6(x)).
you can refer release notes.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/9_1_2/CUCM_BK_C9FFFCD0_00_cucm-release-notes-912.pdf
regds,
aman
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Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2
Unable to upgarde cucm 8.5 to 8.6 ,
installed referesh upgrade cop file . tried on SFTP and using local DVD same below error displayed . Any one have any solution please share .
Installation Status
File
UCSInstall_UCOS_8.6.2.21900-5.sgn.iso
Start Time
Mon Dec 10 14:31:47 GST 2013
Status
Error encountered: An unknown error occurred while accessing the upgrade file.
12/10/2013 13:44:37 file_list.sh|Starting file_list.sh|<LVL::Info>
12/10/2013 13:44:37 file_list.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:44:37 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|SFTP command complete (0)|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|List file (pre-filtered):|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|(CAPTURE) UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|(CAPTURE) ciscocm.refresh_upgrade_v1.1.cop.sgn|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|/opt/cisco/install/bin/filter file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:38 filter|Parse argument file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:38 filter|No patch type specified. Optional.|<LVL::Debug>
12/10/2013 13:44:38 filter|No upgrade mode specifed. Optional.|<LVL::Debug>
12/10/2013 13:44:43 filter|Processing filter candidate names|<LVL::Debug>
12/10/2013 13:44:43 filter|Process "UCSInstall_UCOS_8.6.2.21900-5.sgn.iso"|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|INorOUT=IN UCSInstall_UCOS_8.6.2.21900-5.sgn.iso: Filter passed.|<LVL::Debug>
12/10/2013 13:44:43 filter|Process "ciscocm.refresh_upgrade_v1.1.cop.sgn"|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern Signed Standard upgrade patch file (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-.*\.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-.*\.cop\.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:45 filter| Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:45 filter| Match against cop pattern (ciscocm..*.cop)|<LVL::Debug>
12/10/2013 13:44:45 filter| Match against cop pattern (ciscocm..*.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:45 filter|INorOUT=IN ciscocm.refresh_upgrade_v1.1.cop.sgn: Filter passed.|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|List file (post-filtered):|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <?xml version="1.0" encoding="UTF-8"?>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallItem type="patch" secure-file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" version="8.6.2.21900-5" file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" reboot="no" signed="yes"/>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallItem type="cop" secure-file="ciscocm.refresh_upgrade_v1.1.cop.sgn" version="0.0.0.0-0" file="ciscocm.refresh_upgrade_v1.1.cop" reboot="no" signed="yes"/>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|success|<LVL::Info>
12/10/2013 13:44:45 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_type=patch|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_signed=yes|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Get //UCSInstall_UCOS_8.6.2.21900-5.sgn.iso size via sftp|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Size of file obtained from sftp is 4793341952|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Total space needed is 9586683904|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Check free space|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Free space : 25916985344|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Space needed : 19827077120|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Remote SFTP request complete (0)|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|success|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|Unmount DVD|<LVL::Info>
12/10/2013 13:44:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_type=patch|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_signed=yes|<LVL::Debug>
12/10/2013 13:45:08 upgrade_get_file.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:45:08 upgrade_get_file.sh|source_dir=/, dest_file=/common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:45:08 upgrade_get_file.sh|Starting SFTP|<LVL::Debug>
12/10/2013 14:29:34 upgrade_get_file.sh|Mount /common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso on /mnt/source|<LVL::Info>
12/10/2013 14:29:34 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>
12/10/2013 14:29:34 upgrade_get_file.sh|Create md5 "/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso.md5"|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|MD5(/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso)= e8:da:df:9a:3a:61:ee:27:4d:c5:4f:7b:77:78:bc:f1|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Create md5 complete|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|Authenticate file "/common/download/8.6.2.21900-5/checksum_file.sgn"|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|authenticating ISO name, filename=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, isoname=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
12/10/2013 14:30:49 upgrade_get_file.sh|Checking for preflight script|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Executing preflight script: /mnt/source/Cisco/install/bin/preflight isolocation=/mnt/source|<LVL::Info>
12/10/2013 14:30:49 preflight|Starting preflight|<LVL::Info>
12/10/2013 14:30:49 preflight|Validate preflight data|<LVL::Info>
12/10/2013 14:30:49 preflight|Preflight data validation complete|<LVL::Info>
12/10/2013 14:30:49 preflight|Determine upgrade type|<LVL::Info>
12/10/2013 14:30:50 preflight|Active RH version = 4AS|<LVL::Debug>
12/10/2013 14:30:50 preflight|New os version(xml) = 5Server|<LVL::Debug>
12/10/2013 14:30:50 preflight|HW model = VMware|<LVL::Debug>
12/10/2013 14:30:50 preflight|Upgrade type = RU|<LVL::Debug>
12/10/2013 14:30:50 preflight|Obtain product type|<LVL::Info>
12/10/2013 14:30:53 preflight|Obtained product type CallManager|<LVL::Info>
12/10/2013 14:30:53 preflight|Processing preflight install mode|<LVL::Info>
12/10/2013 14:30:53 preflight|Set preflight cancel utility|<LVL::Info>
12/10/2013 14:30:53 preflight|Execute install preflight commands for CallManager:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>
12/10/2013 14:30:53 preflight|Found 10 preflight commands to execute|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (1/10): mkdir -p /common/preflight/CM/RU|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (2/10): cp -f /usr/local/platform/conf/dynamicConfig.xml /common/preflight/CM/RU/dynamicConfig.xml|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/platform/conf/dynamicConfig.xml': No such file or directory|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
12/10/2013 14:30:53 preflight|Execute preflight command (3/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp /common/preflight/CM/RU/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp': No such file or directory|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
12/10/2013 14:30:53 preflight|Execute preflight command (4/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp /common/preflight/CM/RU/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (5/10): cp -f /mnt/source/Cisco/install/dynamicConfig_RU.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (6/10): mkdir -p /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (7/10): cp -f /mnt/source/Cisco/install/dynamic_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (8/10): cp -f /mnt/source/Cisco/install/install-confirm-content_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (9/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/dynamic_RU.jsp dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 starting tempDynamic.preflight...|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 Source dir/file = /mnt/source/Cisco/install/dynamic_RU.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 Destination file name = dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 ... tempDynamic.preflight completed|<LVL::Debug>
12/10/2013 14:30:54 preflight|Execute preflight command (10/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/install-confirm-content_RU.jsp install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 starting tempDynamic.preflight...|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Source dir/file = /mnt/source/Cisco/install/install-confirm-content_RU.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Destination file name = install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 ... tempDynamic.preflight completed|<LVL::Debug>
12/10/2013 14:30:54 preflight|Exiting with result 0|<LVL::Info>
12/10/2013 14:30:54 upgrade_get_file.sh|preflight rc=0|<LVL::Debug>
12/10/2013 14:30:54 upgrade_get_file.sh|Preflight completed successfully|<LVL::Info>
12/10/2013 14:30:56 upgrade_get_file.sh|success|<LVL::Info>
12/10/2013 14:30:56 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes done
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling inactive side processes
12/30/2014 14:31:50 sd_cancelInstall.sh|Canceling inactive side processes done
12/10/2013 14:31:55 upgrade_install.sh|Starting Upgrade -- upgrade_install.sh|<LVL::Info>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|/usr/local/platform/bin/startcsa status|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|(CAPTURE) Cisco Security Agent is running with pid 23124|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|/etc/init.d/ciscosec stop|<LVL::Debug>
12/10/2013 14:32:14 upgrade_install.sh|(CAPTURE) Stopping ciscosec: [ OK ]|<LVL::Debug>
12/10/2013 14:32:14 upgrade_install.sh|Upgrade the system|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh complete|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Start upgrade manager|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|/common/download/8.6.2.21900-5/upgrade_manager.sh type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Cleanup data from a prior upgrade attempt|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any /grub/boot/grub/grub.conf.recovery|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Invalidate upgrade partition|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Clean up rpm any stale __db. files in rpmdb on the to side|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any master RPM from /partB|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any /partB/etc/opt/cisco/install.conf|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Invalidate any product configuration file|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument type=upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument file_name=|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|upgrade_type="upgrade"|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|L2 upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Calling "source /mnt/source/Cisco/install/bin/install_func"|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions complete|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Check for Refresh Upgrade|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Check if /mnt/source/upgradeConfig.xml exists|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Checking RedHat release version (4AS, 5Server)|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initiate Refresh Upgrade|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Copy /mnt/source/Cisco/install/bin/refresh_upgrade to /common/download/8.6.2.21900-5/refresh_upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Check that /common/download/8.6.2.21900-5/refresh_upgrade exists and is executable|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Calling exec /common/download/8.6.2.21900-5/refresh_upgrade type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument type=upgrade|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument file_name=|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|No 'to' version specified. Extracting it from base path.|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|NEW_VERSION updated to 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Refresh Upgrade Starting|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|IOWAIT monitor starting|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|Checksum the upgrade source on /mnt/source|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|Calling sha1sum -c /common/download/8.6.2.21900-5/checksum_file|<LVL::Debug>
12/10/2013 14:34:14 refresh_upgrade|Checksum complete|<LVL::Info>
12/10/2013 14:34:14 refresh_upgrade|Initialize staging area|<LVL::Info>
12/10/2013 14:34:14 refresh_upgrade|Initialize globals for hard drive|<LVL::Debug>
12/10/2013 14:34:14 refresh_upgrade|Calling rm -rf /common/refresh_upgrade /common/component|<LVL::Debug>
12/10/2013 14:34:23 refresh_upgrade|Copy /mnt/source to /common/refresh_upgrade|<LVL::Info>
12/10/2013 14:34:23 refresh_upgrade|Execute find /mnt/source and cpio to /common/refresh_upgrade. This may take several minutes.|<LVL::Debug>
12/10/2013 14:37:31 refresh_upgrade|Copy source files to staging area complete|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Initialize staging area complete|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Prepare Refresh Upgrade support directory|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Make /common/mnt/product_img mount point|<LVL::Info>
12/10/2013 14:37:32 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Setup support directories|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling mkdir -p /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Create /common/cisco link to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/download/8.6.2.21900-5/Cisco /common/cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Copy files from /common/refresh_upgrade/images/product.img to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling mount /common/refresh_upgrade/images/product.img /common/mnt/product_img -o loop|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/iproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/iproduct.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihardware.sh /common/download/8.6.2.21900-5/Cisco/bin/ihardware.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihistory.sh /common/download/8.6.2.21900-5/Cisco/bin/ihistory.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/xproduct.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xcomponent.sh /common/download/8.6.2.21900-5/Cisco/bin/xcomponent.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xplatformconfig.sh /common/download/8.6.2.21900-5/Cisco/bin/xplatformconfig.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/install_emailer /common/download/8.6.2.21900-5/Cisco/bin/install_emailer|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/component_install /common/download/8.6.2.21900-5/Cisco/bin/component_install|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Setup install information in /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/refresh_upgrade/Cisco/install /common/download/8.6.2.21900-5/Cisco/install|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Setting up cisco specific enviroment|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|PATH=/common/download/8.6.2.21900-5/Cisco/bin:/usr/local/sbin:/sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin:/sbin:/home/sftpuser:/root/.security|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|LD_LIBRARY_PATH=/common/download/8.6.2.21900-5/Cisco/lib:/opt/cisco/install/lib:|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|PYTHONPATH=/common/download/8.6.2.21900-5/Cisco/python:/usr/local/cm/lib:/usr/local/cm/lib:/usr/local/cm/lib:|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_CONF_PATH=/common/download/8.6.2.21900-5/Cisco/install/conf|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_BIN_PATH=/common/download/8.6.2.21900-5/Cisco/bin /opt/cisco/install/bin /usr/local/bin/base_scripts|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_PLATFORMCONF_PATH=/common/cisco /usr/local/platform/conf|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_LIB_PATH=/usr/local/bin/base_scripts|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Set logging globals for upgrade|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|Before: ILOG_CONTEXT="Upgrade", ILOG_FILE="/var/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/var/log/install/upgrade-results.xml"|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|After: ILOG_CONTEXT="Upgrade", ILOG_FILE="/common/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/common/log/install/upgrade-results.xml"|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Initialize APIs|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|Initializing the product API|<LVL::Info>
12/10/2013 14:37:37 refresh_upgrade|Initializing the hardware API|<LVL::Info>
12/10/2013 14:37:38 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>
12/10/2013 14:37:46 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
12/10/2013 14:37:46 refresh_upgrade|Initializing the history log API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initializing the xplatformconfig API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initializing the xproduct API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Calling "source /common/download/8.6.2.21900-5/Cisco/install/setup/utils.sh"|<LVL::Debug>
12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions complete|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Getting deployment ID from active side|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Copy /usr/local/platform/conf/platformConfig.xml to /common/cisco/platformConfig.xml|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Calling "cp /usr/local/platform/conf/platformConfig.xml /common/cisco/platformConfig.xml"|<LVL::Debug>
12/10/2013 14:37:48 refresh_upgrade|Check if the upgrade is allowed|<LVL::Info>
12/10/2013 14:37:48 refresh_upgrade|Validate hardware for the upgrade|<LVL::Info>
12/10/2013 14:37:48 refresh_upgrade|Hardware is supported for the upgrade|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate hardware for "callmanager" deployment|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Hardware is supported for "callmanager" deployment|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate from version 8.5.1.10000-26|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Upgrade from 8.5.1.10000-26 allowed|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate free space for the upgrade|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|(CAPTURE) Free space: 26040668160, Needed space: 15014745300|<LVL::Debug>
12/10/2013 14:37:50 refresh_upgrade|Free space validation complete|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Run component export scripts|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xproduct.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xcomponent.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xplatformconfig.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument export|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument mode=refresh-upgrade|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument install_root=/common/refresh_upgrade/Cisco|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument data_root=/common|<LVL::Debug>
12/10/2013 14:37:50 component_install|Run component export scripts, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize product data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize "to" side product version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initialize "to" side product version complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize "from" side product version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initialize "from" side product version complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize product data complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize ucos "to" side version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucos "to" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucos "from" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Component ucos available on active side|<LVL::Debug>
12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucos "from" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Build the command list for ucos|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:51 component_install|Build ucos export phase commands|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucos export element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Building the command list for ucos is complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTStart|<LVL::Notice>
12/10/2013 14:37:51 component_install|Execute commands in the command list for ucos component|<LVL::Info>
12/10/2013 14:37:51 component_install|No commands to execute for ucos component|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component is complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:51 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Component ucplatform available on active side|<LVL::Debug>
12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Build the command list for ucplatform|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:51 component_install|Build ucplatform export phase commands|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucplatform export element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Add "security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Building the command list for ucplatform is complete|<LVL::Info>
12/10/2013 14:37:52 component_install|Command execution for ucplatform component RTMTStart|<LVL::Notice>
12/10/2013 14:37:52 component_install|Execute commands in the command list for ucplatform component|<LVL::Info>
12/10/2013 14:37:52 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:52 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare|<LVL::Debug>
12/10/2013 14:37:52 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Parse arguments|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Validate arguments|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Initialize global variables|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Handle Security Information|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export security information|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export /etc/shadow file|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export login warning message|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export SFTP data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export DRF data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export CCM Service Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export IPSec Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|get_fips_status returning partB fips_cnf as 0|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export Racoon Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export Tomcat Data|<LVL::Debug>
12/10/2013 14:37:53 security_prepare|security information prepare successful|<LVL::Info>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:53 password_migrate|Handle password information|<LVL::Debug>
12/10/2013 14:37:53 password_migrate|Export password information|<LVL::Info>
12/10/2013 14:37:53 password_migrate|Calling mkdir -p /common/component/ucplatform/etc/pam.d|<LVL::Info>
12/10/2013 14:37:53 password_migrate|password information migrate successful|<LVL::Info>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate|<LVL::Debug>
12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:55 platform_certs_migrate|Source major version: 8|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|Export platform certificates|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|exporting certmon config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform/config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|copy /usr/local/platform/conf/certMonitorConfig.xml /common/component/ucplatform/conf/|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|Export bulk sftp config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|sftp config not available|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|platform certificates migrate successful|<LVL::Info>
12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export|<LVL::Debug>
12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:56 servm_export|Start servm Export processing|<LVL::Info>
12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/activate.conf to /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/services.conf to /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:56 servm_export|SUCCESS: servm Export processing completed|<LVL::Info>
12/10/2013 14:37:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate|<LVL::Debug>
12/10/2013 14:37:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Export network configuration files to /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Info>
12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/common|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copy network configuration files|<LVL::Info>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform/etc/sysconfig/network|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform/etc/hosts|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform/etc/resolv.conf|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform/etc/nsswitch.conf|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copy network configuration files complete|<LVL::Info>
12/10/2013 14:37:57 network_files_migrate|Export network configuration files complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate|<LVL::Debug>
12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:57 component_install|Command execution for ucplatform component is complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Command execution for ucplatform component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:57 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version|<LVL::Info>
12/10/2013 14:37:57 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:57 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version|<LVL::Info>
12/10/2013 14:37:57 component_install|Component ucplatform_cluster available on active side|<LVL::Debug>
12/10/2013 14:37:57 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:57 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Build the command list for ucplatform_cluster|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:57 component_install|Build ucplatform_cluster export phase commands|<LVL::Debug>
12/10/2013 14:37:57 component_install|Processing ucplatform_cluster export element|<LVL::Debug>
12/10/2013 14:37:57 component_install|Processing ucplatform_cluster script element|<LVL::Debug>
12/10/2013 14:37:57 component_install|Add "platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:57 component_install|Building the command list for ucplatform_cluster is complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Command execution for ucplatform_cluster component RTMTStart|<LVL::Notice>
12/10/2013 14:37:57 component_install|Execute commands in the command list for ucplatform_cluster component|<LVL::Info>
12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate|<LVL::Debug>
12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:58 platform_sso_migrate|Source major version: 8|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component thirdparty available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Build the command list for thirdparty|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:58 component_install|Build thirdparty export phase commands|<LVL::Debug>
12/10/2013 14:37:58 component_install|Processing thirdparty export element|<LVL::Debug>
12/10/2013 14:37:58 component_install|Building the command list for thirdparty is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTStart|<LVL::Notice>
12/10/2013 14:37:58 component_install|Execute commands in the command list for thirdparty component|<LVL::Info>
12/10/2013 14:37:58 component_install|No commands to execute for thirdparty component|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component serviceability_core available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Build the command list for serviceability_core|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:58 component_install|Build serviceability_core export phase commands|<LVL::Debug>
12/10/2013 14:37:58 component_install|Processing serviceability_core export element|<LVL::Debug>
12/10/2013 14:37:58 component_install|Building the command list for serviceability_core is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTStart|<LVL::Notice>
12/10/2013 14:37:58 component_install|Execute commands in the command list for serviceability_core component|<LVL::Info>
12/10/2013 14:37:58 component_install|No commands to execute for serviceability_core component|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize database "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize database "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize database "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component database available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize database "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>hi gupta ,
admin:run sql car select * from tbl_event_log
Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDr iver;)
admin:run sql car select * from tbl_system_preferences
Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)
restarted the below sevices
Cisco CDR Agent
Cisco Database Layer Monitor
Cisco CDR Repository Manager
Cisco CAR Scheduler
Cisco SOAP - CDRonDemand Service
Cisco CAR Web Service
while accessing cdr reporting showing below error .
------------------------------------------WARNING-----------------------------------------
* Cluster wide parameter 'Call Diagnostics Enabled flag' is set to false. Hence no QoS information will be generated on calls. If required, please configure the same from service parameter page for Call Manager service.
* Problem in determining 2M/HWM breach status. Tbl_System_Preferences table might be corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
* Tbl_System_Preferences table is corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
* Problem in determining Loader Configuration. Tbl_System_Preferences table might be corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
-------------------------------------------NOTICE------------------------------------------
* Problem in determining Billing Tables status. Please check the CAR DB for tables Tbl_Billing_Data and Tbl_Billing_Error.
* Problem in getting the Mail parameters. It might result in mails/alerts/notifications not been sent to CAR Administrators. Please configure this at CAR->System->System Parameters->Mail Parameters.
* Mail id for 'ccmadmin' is not available. CAR Reports/Notifications/Alert Emails might not be able to sent to this user properly. Please configure a mail id in end user configuration page.
if we apllied Restore Defaults ,geting below error
Error Code
Error Description
30029
Direct access to this screen is not allowed.
and try to access system and data base , getting below error
Error Code
Error Description
10012
Database Error. Contact System Administrator.
Does any other way to avoid cdr and do the istallation . -
Upgrade from CUCM and Unity 3.x to CUCM Business Edition 8.5
I'm trying to find the recommended upgrade path from CUCM 3.x and Unity to 3.x to a single CUCM Business Edition 8.5 server. As far as I can see there is no migration strategy from call manager cluster environment to a Business Edition environment. If there isn't has anyone done this and if so what steps did you take. As it stands right now I'm thinking of building it fresh but I would think there would be some more efficient way to do it. Any suggestions?
Hi Philippe
Not necessarily. If you're going to BE6K, then there should be a path to upgrade each of your applications from their current versions. As BE6K implements CUCM and CUC as separate VMs, you should simply be able to follow the well documented mechanisms to upgrade these platforms.
If you're going from Unity to CUC (any versions), then you'll need to use COBRAS for this available form the unitytools web site.
The method I've used for for CUCM upgrades (7.1(5) and higher).
1. Build CUCM under VMware at the same release as your physical appliance with same IP address and hostname (obviously put this on an isolation VLAN).
2. DRS backup current PUB and DRS restore onto new VM.
3. Upgrade new VM PUB to whichever release you want to get to following standard upgrade instructions. Note you may need to get a temporary V7 license from Cisco for this, otherwise you may not be able to upgrade (you'll receive a message saying upgrades not allowed in grace license period).
4. Rehost existing CUCM licenses. If you're going to V9, carefully check your license status before doing the upgrade. There's a few gotachs here, one recent one is that analog devices attached to VG2XX gateways now consume licenses whereas they didn't in earlier versions of CUCM.
If you're going to BE5K then it will be a manual process start to finish using BAT for CUCM, although COBRAS should work for Unity to CUC.
HTH.
Barry Hesk
Intrinsic Network Solutions. -
Upgrade from CUCM 7.1.5 to 9.1 (No UCSS and ESW contract)
Hi,
we have CUCM 7.1.5 cluster (two servers) with no UCSS and ESW contract.
What would be the best and cheapest way to upgrade to CUCM 9.1.
We are planning to use our VMWare system and buy only CUCM 9.1 software (no servers).
Can the current DLU's be trensfered or do we have to buy everything from scratch.
Regards.For using Jabber mobile if you go with UCL - you wil need enhanced/enhanced plus. Or you can use CUWL std or pro both. Choose the licensing type based on your needs keeping in mind the future path of your organization. If you go UCL you will need to buy add on licenses for voicemail, webex etc. If you choose CUWL Professional for every user you buy one license - which enables them to use phone, voicemail, webex, jabber etc. Choose according to your needs, now is the time you can upgrade the licensing as you will benefit from discounted prices.
Below tables show the details:
Refer:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/product_solution_overview0900aecd806cc7a4.pdf
Please rate all helpful posts and mark the thread as answered if this resolves your queries.
Terry -
Upgrade from Cisco Unified CM 4.2 to CUCM 6.0
We are planning an upgrade from CUCM 4.2 to CUCM 6.0 in March, 2009. Is it significantly different? Should I try to get some training classes before upgrade? Or are functions esentially the same?
Hi Mary,
Happy 2009 my friend!
First off, if you can get some training it's always a valuable thing. That being said, functionally, the knowledge that you have gained while working with CUCM 4.x versions will carry across nicely. So you won't be working "in the dark" here. The look and feel is quite different but is not a "show stopper".
If you get some time to play in the "lab" you should be good to go.
Here is one Cisco Press book that is good for CUCM 6.x studies;
Implementing Cisco Unified Communications Manager, Part 1 (CIPT1)
Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides the knowledge necessary to install, configure, and deploy a Cisco Unified Communications solution based on Cisco Unified Communications Manager, the call routing and signaling component of the Cisco Unified Communications solution. By reading this book, you will gain an understanding of deploying a Cisco Unified Communications Manager to support single site, centralized, distributed, and hybrid call processing models.
This book focuses on Cisco Unified Communications Manager Release 6.x. You will learn how to install and configure Cisco Unified Communications Manager, power over Ethernet switches, and gateways using MGCP. You will also learn how to build a scalable dial plan for on-net and off-net calls. The dial plan chapters of the book cover call routing, call coverage, digit manipulation, class of service, and call coverage components. This book will teach you how to implement media resources, LDAP directory integration, and various endpoints including Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP). Cisco Unified Video Advantag endpoint configuration is covered, in addition to, Cisco Unity® voice mail integration and basic voice mail box creation. Various user features are discussed including Presence.
Whether you are preparing for CCVP certification or simply want to gain a better understanding of Cisco Unified Communications Manager fundamentals, you will benefit from the foundation information presented in this book.
https://ciscobookstore.informit.com/bookstore/product.asp?isbn=1587054833
Hope this helps!
Rob -
CUCM Upgradign from cucm 7.1.3-3000-1 to cucm 8.6.2-2000-2
Dear All,
I am doing upgrade from CUCM 7.1.3 to 8.6.2. COP file is successfully installed. CUCM 7.1.3 is installed on cisco UCS c200 series OS is ESXI with 4GB memory and 80GB Hard Disk. When it installing CUCM 8.6.2 database it provide a screen with error and then revert back to previous version. Image of screen and Installation error logs is attached. Kindly help me out?Hi,
I think this bug could be the issue
Upgrade process needs to cleanup refresh upgrade files
CSCtq68899
Description
Symptom:
When performing L2 upgrade on a VMWare server with 80 GB HDD, upgrade fails due to lack of disk space.
Conditions:
Workaround:
Using root access, run the following command:
rm -rf /common/refresh_upgrade
Known Affected Releases:
(1)
8.6
regds,
aman -
Cisco Unity Connection 8.6 not getting CLID information from CUCM 8.6
Hello,
Currently Running:
Cisco Unified Communications Manager 8.6.2
Cisco Unity Connection 8.6.2
Problem:
when any outside caller leaves a voicemail, the caller number information is not being sent to unity.
example, I call with my cell phone, 817.555.1234 to my Cisco 7940 phone and it shows the CLID information that i am calling with. iDivert to voice mail, Leave a message. Playback message and just the default message information from Cisco Unity.
we currently upgraded from CUCM 6.1.3 and Unity 5. before i could press 9 and get the caller information.
I have viewed the "Playback Message Settings" and selected "After Playing Each Message, Play" and selected Sender's Information. and also selected "Include Extension and Sender's ANI"
upon playing the VoiceMail after the message i get the default message "From Cisco Unity Connection Messaging System"
I also have the message relaying to my E-mail and I get the same in the subject line.
"Message from Cisco Unity Connection Messaging System (Unknown extension)"
This tends to be a big deal with the Sales team as customers will call and say "Call me back"
But any Internal Calls show the correct information, proper greeting, extension information even on the relay to e-mail.
Any help will be appreciated.
Thanks
TimFound another post that referenced Cisco Bug ID CSCti37610.
CUC plays message is from Unity Connection Messaging system
Symptom:Before message playback, Unity Connection plays the message is from Unity Connection Messaging System instead sender's ANI
Conditions:Problem was observed on Unity Connection cluster and appropriate services are not rebooted after changing the SMTP domain name
Workaround:
Restart the Unity Connection servers
It should have been fixed in 8.5 but we did change the SMTP domain name on 8.6 and now see the problem. Will schedule a reboot and see if the issue goes away. -
CCM Upgrade from 5.1.3 to 6.1.2
I want to know if I can upgare Call Manager from 5.1.3 to 6.1.2. Is this possible or I have to from 5.1.3 to 6.0 and then from 6.2 to 6.1.2.
Please let me know and also if any one know where to down the software from Cisco, please send me the link.
I downloaded the software, but that is from 6.0 to 6.1.2
Thanks!!!Hi Rohan,
Both of these upgrades will require you to order the Media Kits and License via PUT;
Upgrade Paths To Cisco Unified Communications Manager 6.1(2)
You can upgrade directly to Cisco Unified Communications Manager 6.1(2) from:
â¢4.2(3x)
â¢5.1(2x)
â¢5.1(3x)
â¢6.0(1a)
â¢6.1(1x)
Caution: Use the ISO files that are mentioned in the "Upgrading from Cisco Unified Communications Manager Release 6.0.(1a) or higher to Release 6.1(2) by Using the UCSInstall File" section for upgrades from 6.1(1x)only.
Upgrading from Unified CM 4.x and 5.x
If you are upgrading from 4.1.3, 4.2.3, 5.1.1, 5.1.2, or 5.1.3, use the Product Upgrade Tool (PUT) or the PUT that is for registered customers only to obtain a media kit and license or to purchase the upgrade from Cisco Sales.
To use the PUT, youmust enter your Cisco contract number (Smartnet, SASU or ESW) and request the CD/CD set. If you do not have a contract for Cisco Unified Communications Manager, you must purchase the upgrade from Cisco Sales.
For more information about supported Unified CM upgrades, see the Cisco Unified Communications Manager Compatibility Matrix at the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html
From these good release notes;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_2/cucm-rel_note-612.html#wp396032
Upgrade Paths To Cisco Unified Communications Manager 6.1(1b)
It is possible to upgrade directly to Cisco Unified Communications Manager 6.1(1b) from:
â¢4.1(3x)
â¢4.2(3x)
â¢5.1(1x)
â¢5.1(2x)
â¢5.1(3x)
â¢6.0(1x)
â¢6.1(1x)
Caution: Use the iso files mentioned in the "Upgrading from Cisco Unified Communications Manager Release 6.0(1a) or 6.1(1a) to Release 6.1(1b) Using the UCSInstall File" section for upgrades from 6.0(1a) or 6.1(1a) to 6.1(1b) only.
Upgrading from CUCM 4.x and 5.x
If you are upgrading from 4.1.3, 4.2.3, 5.1.1, 5.1.2, or 5.1.3, use the Product Upgrade Tool (PUT) or the PUT for registered customers only to obtain a media kit and license or purchase the upgrade from Cisco Sales.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_1/cucm-rel_note-611b.html#wp253846
Hope this helps!
Rob -
CUCM, IMP and CUC upgrade from version 9.1.1 (on VMWare) to version 10.5 (on VMWare)
Hello,
I have to perform a Refresh Upgrade to 10.5 for a client who has the following UC apps on a virtual environment:
CUCM version 9.1.1
IM and Presence version 9.1.1
CUC (Unity Connection) version 9.1.1
A. I see on the CUC Upgrade document below:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrugx.pdf
P.39 --> Change Guest Operating System after CUC Upgrade to Red Hat Enterprise Linux 6 (64-bit). But nothing about the Network Adapter.
B. I see on the CUCM 10.0 Upgrade Guide:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100.pdf
Page. 44:
Step 3: Change the configuration of the VM as needed (Guest OS, ...) Step 4: Modify the Network Adapter to use VMXNET 3 Adapter type as steps before the CUCM upgrade.
My questions would be:
1. Do I need to change the Network Adapter for CUC as well? If yes, should this be done before upgrade or after?
2. What would be the implication of not changing the Network Adapter from "Flexible" to VMXNET3?Hi csrlime,
Not sure about future issues by remaining on the flexible adapter but best practice suggests going with what the OVA requires. I performed a refresh upgrade from 8.5 to 10.5 in a virtualized environment. For CUCM and CUC I changed the Network Adapter before beginning the upgrade. The steps I took to make the network adapter change were:
1. Download a copy of the vmx file from the server(s) you are upgrading to your local machine.
2. Create a back up of that file incase you need to restore it in the future. From cmd prompt in the same folder as the download .vmx. copy "<virtual_machine_name>.vmx"
then run the following from you cmd prompt
copy "virtual_machine_namet.vmx" temp_file.vmx
findstr /V /R "^ethernet0.virutalDev.*" temp_file.vmx > "virtual_machine_name.vmx"
echo ethernet0.virtualDev = "vmxnet3" >> "virtual_machine_name.vmx"
Upload the edited vmx file to your the datastore which will replace the current. Then remove the vm from inventory and then add it back. Check your setting and the network adapter should be changed to vmxnet3 now.
Steps are from the Read Me file as an option to change it. I don't why you can't make this change during a maint window. -
Hello Support Community,
i have a strange problem:
after upgrading my cucm and unity connection from 9.1 to 10.5(1) enctrypted calls are no more working.
situation 1: CUCM is down, Subscriber is up: Encrypted call to Unity Connection work correctly
situation 2: CUCM is up: Encrypted Calls to Unity Connection not working.
i get the following Info in the log for the Connection Conversion Manager:
19:35:21.053 |15865,,,MiuGeneral,25,Invalid Certificate: Received Certificate -----BEGIN CERTIFICATE-----
MIID8zCCAtugAwIBAgIQc/fBdUz1Zdh4CXhcPqGVuDANBgkqhkiG9w0BAQsFADBw
MQswCQYDVQQGEwJERTELMAkGA1UEChMCSVQxGzAZBgNVBAsTEkhlbGxnYXRlIFRl
XD0oD9d5MQ==
-----END CERTIFICATE-----
doesn't match with stored Certificate: -----BEGIN CERTIFICATE-----
MIIC2DCCAkGgAwIBAgIIJWCm4bSdt+kwDQYJKoZIhvcNAQEFBQAw
-----END CERTIFICATE-----
so where does Unity Connection cache this certificate and how can i delete/replace it?
the cert shown in the logs is the one from cucm: ("CallManager"), i recreated it through cucm os administration, now i see the same error message on unity connection for the new recreated certificate.Actually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico -
CUCM upgrade from 7.1.5 to 10.5.1.10000-7
Is it possible to do the migration from 7.1.5 to 10.5.1.10000-7 which we are doing for jump upgrade from 7.1.5 to 9.1.2.
The reason why I preferred because this jump upgrade we can achieve in isolated network.
In that case can anybody please help to get specific document for that. Kindly have a look on this case.
Regards,
AbiYou can use prime collaboration deployment. PCD will do your upgrade and migration without doing any jump upgrade or intermediate upgrade..
Please refer to the vide below.
https://www.youtube.com/watch?v=JzG4kz1_hL4
All upgrade documentation are available on cisco. Take some time and look at the CUCM 10.5 upgrade document
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100.html -
Migrating from CUCM 8.6 to CUCM 10.0 - Do I have to upgrade presence as well?
Hello Raees,
I've got a question regarding the Migration from CUCM 8.6 to 1.0, I went through the below "Ask the Expert" article.
https://supportforums.cisco.com/discussion/12103966/ask-expert-cisco-unified-communications-manager-cucm-version-100
My question is, the CUCM 10.0 upgrade mentions the following on page 22
"Refresh upgrade of Unified Communications Manager nodes only
Complete the high-level tasks listed in this section when you want to perform a refresh upgrade of only the
Unified Communications Manager nodes in your network. When you upgrade Unified Communications
Manager nodes without upgrading IM and Presence nodes, ensure that the installed version of the IM and
Presence Service is compatible with the new version of the Unified Communications Manager software."
I would only like to Upgrade the CUCM nodes but the client is using Presence 8.6 as well, would I have to upgrade Presence 8.6 to something else as well or can I just upgrade to CUCM 10.0 and the presence 8.6 would work with it, if I have to upgrade Presence as well then what version of Presence would I have to upgrade to and for the "Refresh Upgrade for Presence" can you mention the SKU that I got to get off the Product Upgrade Tool.
Since it's going to be a Refresh Upgrade for CUCM from 8.6 to 10.0 can you as well provide me with the SKU for the upgrade that I got to purchase, I can see two of them as follows:
UCM-10.X-SW-K9-XU=
CUCM Software Version 10.X for PUT Only, Export Unrestricted
UCM-10.X-SW-K9=
CUCM Software Version 10.X for PUT Only
Thanks
AamerThank you for the reply Chris,
I have a few more questions with regards to what you mentioned in your reply, I'd be glad if you could clarify:
I have not dealt with IMP before...
1) is it like a plugin that runs on CUCM instead of a full fledged server or is it a stand alone server like CUPS (just renamed/rebranded).... I have till date been dealing with CUPS as a stand alone server that integrates with CUCM via the CUCM -> System-> Application Server Option.
2) If it's a plug-in then how would the upgrade be done from the CUPS Stand Alone to this IMP that runs within the CUCM Server or would it be a fresh installation or some activation of services within CUCM... and if it's a stand alone server then what Upgrade Image do I need to upgrade CUPS 8.6.4 to IMP 10.0 or 10.5.
I'm sorry but the upgrade path for CUPS 8.6.4 to IMP 10.0/10.5 is not clear for me, could you help me understand the migration for CUPS 8.6.4 to IMP 10.0/10.5..... could you as well advise any documentation that shows detailed steps for the upgrade from CUPS 8.6.4 to IMP 10.0/10.5... the CUCM upgrade is clear to me from the Upgrade Guide.
Thank you
Aamer -
Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion23?
Can I upgrade from Adobe Acrobat 6.0 Standard (on an older PC) to 6 or newer on a new HP Pavilion 23?
You may be able to do some work arounds with AA6 on 32-bit systems. You are probably out of luck with AA6 on 64-bit systems. (I got AA5 working with some workarounds on Win7, 32-bit) As for the upgrade, you can check at the Adobe store for the upgrade compatibilities. I think it is now at AA9, maybe AA8 for an upgrade. So, you are kind of stuck with buying a new version (no upgrade).
-
Flash builder 4 upgrade from Flex 3 Standard
Hiya.
I would like to know from Adobe if the upgrade options available a wrong or not? I've just bought an upgrade from FB3 Standard to FB4 Preminum (from Eligibility chart is SEEMS possible). The installer when I entered my FB3 Standard serial says it's wrong. At this point the possible answers are two for me: the upgrade processes on the site is wrong or there's something wrong with the installer. A would like a clarification as soon as possible.
Thanks.I run into the same problem.
For me it was the only option available at the adobe online store (upgrade Flex3 -> FlashBuilder4 Premium)
so the registration number didn't work, saying that i have the wong product to upgrade (Flex3 standard)
I had to open a case for software destruction to get a refund for what i've allready payed and if i want the FlashBuilder4 serial i have to re-buy it at the online store
Custumer support told that this is the only solution.
It's a little bit annoying.
That is not a critic to the support team (was very friendly) it's just annoying that i can't get a standad serial for my purchase and that i have to wait some weeks to get the refund...
So be carefully while purchasing the upgrade and look twice to choose the right option at the store.
(Hopfully the right option is now available...)
so long -
I just purchased Adobe Acrobat Standard DC andf upgraded from Acrobat XI. When I instalkled it on my PC the print Production Tools were there and functional. I installed it on my Laptop and those tolls are not there. What do I need to do to have Print Production Tools on both computers?
This is quite odd. I wonder if you could try something for me on EACH computer.
Use Help > About Adobe Acrobat DC.
At the top of the box it should say Adobe Acrobat Pro DC or Adobe Acrobat Standard DC.
On each of the two machines, what does it say? (I think something odd has happened)
Maybe you are looking for
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RFC system error in system/destination 00024No connect to database, sessio
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