Start up problems and shutting down problems

i have an hp pavilion all in one desk top computer and i'm having problems with the start up, sometimes when i turn it on i get as far as typing in my password and then the screen goes blank and i have to shut it off manually and turn it back on, but when i do it says failure to configure windows updates and reverting changes, and when i go to shut it down it shuts down but stays running so i have to start it again wait to put my password in then i can get it to shut down but yesterday when i went to shut it down i went to settings and clicked shut down and it wouldn't do anything so i manually shut it off and turned it back on , can anyone tell me what is causing these problems and how i can fix it.

Hello again octopus78,
Based on the information you have given me, I would suggest following this document on when the Screen is Blank after Starting the Computer.
If the issue persists I suggest creating a backup by following this document on Backing Up Your Files (Windows 8). The next step will be to recover your Operating System by Performing an HP System Recovery (Windows 8).
If the issue continues after this point, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Cheers
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Similar Messages

  • Ibook G4 - won't start up, spins, and shuts down... disk utility repair...

    ibook G4 - won't start up, spins, and shuts down... disk utility repair quits. says "invalid sibling link" "volume check failed" "1 volume could not be repaired because of an error" "the underlying task reported failure on exit"
    any ideas about how to start and/or recover data ??
    thanks

    Hi chesterday, and a warm welcome to the forums!
    You must repair the HD, your best bet is DiskWarrior from Alsoft...
    http://www.alsoft.com/DiskWarrior/
    You'll need the CD though.
    Unfortunately, Disk Utility can't fix all that much, and the only other Apple Options are erasing the HD, or installing OSX to a second drive, then using Migration Assistant to move stuff over to the new HD.

  • My 2012, 17" macbook pro starts, gray screen and shuts down.

    Anybody knows why my 2012, 17" macbook pro is starting with gray screen and mac logo and shuts down after?
    I have Mavrick on. Last night i tried to use itunes and got an error for the first time. It said " itunes was corrupted or not installed correctly" . There is no reason because i listened to music just day before. After working on some docs i shut down the laptop. This morning when i tried to start up it didnt happened. Tried all shortcuts to do recorvery. It said " mac HD and Recorvery HD" both are blocked and not accessible.
    Ran another doagnoses, checked hard drive and got errors.
    I cant see why hard drive might be damaged.
    Plz help me out. I didnt do any backup and dont ant to reformat it.
    Thanks
    -Soleil

    Well, i tried different things. First tried Recorvery start. It showed mac HD and Recovery HD but i couldnt choose any, said it was locked.
    When i diagnosed the hard drive, dont remember exactly but it ran the HD test and on red showed Hard Drive damaged.
    Tonight after putting this questions here i tried again Online Help option, i could see all my folders, files, applications but couldnt open any. It was using Safari.
    Not sure whats going on. All started with getting slow and i didnt turn the laptop off "was on sleep" for few days till last night.
    Like i said before, last night i couldnt start iTunes, but didnt pay attention to it and shut off laptop. Only if i knew it wont start up again.. :-(

  • Why does my phone start up randomly and shuts down randomly?

    I installed OS version 5.0.0 on my phone when this issue started and restored the phone with 5.0.1 thinking this might help.  It has not.  Any suggestions?

    I used the "restore to factory settings" featrue erasing all data, however I saved the photos into iPhoto first.  i didn't knwo how to backup the data first.  Perhaps it;s soemthing in one or more of the photos as the problem ws not resolved. 
    This is for a friend of mines iPhone and he said everything was working with the phone smoothly until he installed OS 5.0.1.

  • Every time I try to add a new video to my photo folder...iTunes says it's experiencing a problem and then it crashes and shuts down. What can I do to add video to my photo folders?

    Every time I try to add a new video to my photo folder...iTunes says it's experiencing a problem and then it crashes and shuts down. What can I do to add video to my photo folders?

    Hi mterry1723, one solution that might be worth trying is this:
    - Close iTunes, if it's open
    - Open Safari and got to 'Preferences'
    - Select 'Security' on the top
    - Untick all the security options in the menu
    - Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
    - Highlight them (select them collectively) and press 'Remove'
    - Now open iTunes and buy the song as usual.
    - You may be asked to do the same security process as before, so do as asked.
    - Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
    Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
    I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
    I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
    Message was edited by: Bongomal

  • I have macbook 5,2 mac osx 10.5 leopard, my problem is every  60 sec. there is pop up on desktop ,restart, sleep, cancel, and shut down and desktop dim also like sleep mood or hibernate mood, i try already to adjust the screen saver to longer minute but

    i have macbook 5,2 mac osx 10.5 leopard, my problem is every 60 sec. a pop up on desktop restart, sleep, cancel, and shut down and the desktop dim also i already adjust the sleep time to longer time but nothing happen, and every time i shut down my laptop he go restart again i canot of my laptop, i shut down and before he restart again i push the power botton the laptop is off and if i start my laptop not start 2 to 5 time i remove the battery again fix then laptop start. any body can help me about this problem may only the setting but i dont have idea..... please help thanks

    i think i find solution.
    after instal baytrail driver, without restart i instal gpu driver direct from intel
    https://downloadcenter.intel.com/search?keyword=Intel%C2%AE+HD+Graphics+for+Intel%C2%AE+Atom%E2%84%A...
    work fine for now...

  • Has anyone else had any problems with their phone over heating and shutting down?

    I've had my phone for less a month and I've already had issues with my iphone 4. On several occassions it has overheated and shut down. On one occasion I put the phone in the side pocket of my purse where, I also had a charger for my camera. When I removed the phone, it was hot...not warm but hot! On another occasion I was at the movies and put the phone face down on my lap, at one point i touched the phone and again it was hot. When the movie was over, and I looked at the phone it had shut down....this has happened a few  times more since then. I've also had problems with the phone shutting down on it's own. I took it to my local apple store and the representative looked at my phone and ran a diagnostic check for me. He said the everything on my phone looked normal and that my phone probably needs a "breaking in" period...to give it a couple of months...He really didn't tell me much more...I don't use my phone for more than the basics...calling, texting, and some mild app use...I don't understand how I can be having these problems when I've had my phone for less than a month...The rep tried selling my the Apple insurance. He told me that through ATT I only have 30 days, and I would be better off getting this insurance. I feel very dissastisfied with the service I got. I was done with my appointment within 10 mins, I don't think the representative took the time to listen to my concerns.

    Thanks for your reply, but I guess whether this was a silly question is a matter of opinion. That is the whole purpose having these forums...so that people can post their questions, silly or not. Maybe you are an Apple expert or have "techy" knowledge, but I don't. So what may be silly or stupid for you, can be completely different for a novice apple consumer like me. If you must know, I did do my research, and I did do the basic trouble shooting.All to no avail. I took my phone to the apple store, had it diagnosed and was told some very inaccurate information. I ended up going back today, and got a second opinion. This person actually took the time to talk to me and to better explain Applecare and my warranty. She also told me that there is no such thing as a "break in" period, and when there is a shutting down issue, even after a "restore" that it was better to get it replaced. Which is what she did. She replaced my phone. Obviously, the first person, by his own admission, was too tired and ready to go home to actually take the time to explain and offer other options...

  • I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down and dont work anymo

    I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

    I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

  • Safari crashes and shuts down every time I visit Grays Online. Anyone else with this problem?

    Safari crashes and shuts down every time I visit Grays Online. Site usually flicks off in under a minute. Anyone else with this problem?

    The website may need more memory than you have available if you are running iOS 5.1.1 on the original iPad. Try some basic troubleshooting steps. Maybe quitting all apps might be the best thing to try.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit ALL apps completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • Quicktime pro -I have exported two mp4 to web formats with no problems.  all of a sudden it is now stopping and shutting down.  I am on a pc with windows 7  Help!

    Quicktime pro -I have exported two mp4 to web formats with no problems.  all of a sudden it is now stopping and shutting down.  I am on a pc with windows 7  Help!

    Is the problem limited to a specific file that you're exporting?

  • Iphone 5c has battery problems and shuts down even after charging, just upgraded to 8.2, no help, what is my next option?

    the iphone 5c still has problems with battery life and shuts down after complete charge.  this happened after 8.1 update, I tried every way to shut things down, still no luck.  what can I do next?

    I did a soft reset, and I went to the discussion and turned every down or off.  This is definitely a hardware problem.
    If you are inquiring about a mortgage application, please click the questionnaire below to begin the process!
    Mortgage Questionnaire<https://webapp.mortgagenetwork.com/BorrowerSite/ManageData1003/StartProcess.aspx ?LO=29015>
    Tom Burke
    Loan Officer NMLS #460277
    Mortgage Network Inc.
    Corporate NMLS#2668
    570-961-5174 direct
    570-313-7366 cell
    Efax 855-795-7084
    [email protected]<mailto:[email protected]>
    www.TomBurkeLoans.com
    2004 Eberhart Rd
    Whitehall PA  18052
    Licensed by the PA dept of Banking and Securities

  • I updated itunes now itunes says there is a problem and shuts down the program everytime I open it.

    I updated itunes now itunes says there is a problem and shuts down the program everytime I open it.

    Hello there, cskilli.
    The following Knowledge Base article offers up some great, in-depth and practical steps for troubleshooting the issue you're describing:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My hp pavilion dv1000 (1615ts) has an overheatin​g problem and shuts down suddenly. please help..

    my hp pavilion dv1000 (1615ts) has an overheating problem and shuts down suddenly.  please help..

    with that age of laptop we immediately suspect an issue with dust clogging the exhaust fan or the thermal compound between the heatsink and fan breaking down and needing to be replaced. The laptop needs to be opened and inspected in other words. 

  • Every time i open doc in reader it tells me there is a problem and shuts down

    every time i open a doc in adobe reader x1 it tells me there is a problem and shuts down any body know how to fix
    its driving me nuts

    What is your operating system?

  • Solution for those People having sleep and shut down problem.

    Solution for those People having sleep and shut down problem.Go CONTROL PANEL
    select RECOVERY
    select OPEN SYSTEM RESTORE
    then restore your laptop
    This process work for me Please comment below if it was helpful toyou

    As I said, a weak or dead PRAM battery can reportedly cause odd startup issues. If it has never been changed in six years, that's a really long-lasting battery, even if the iMac was kept on continuously.
    They are pretty cheap from the right source, so you may want to try changing it.
    http://eshop.macsales.com/item-specials/Newer%20Technology/BAA36VPRAM/

  • Why is my 2010 macbook pro freezing and shutting down every time I start it?

    Today, after using my macbook pro to upload pictures from my iphone, my computer started having problems and shutting down. The screen goes gray and a box pops up saying that a problem exists and that I need to restart my computer. I've only had the macbook since last November, so I don't understand why I've been having so many problems with it. This happened a few times to a lesser extent in Senegal when I was there for 5 months. I used a mac power adapter so I don't think it could be an over-charge problem.
    Please help!

    Sounds like your iphone is causing kernal panics.
    Unplug everything. Keyboards, mice, external hard drives, the lot.
    One of these devices could be causing it.
    Then, grab your Install DVD, and boot while holding the C button.
    Select your language.
    Go to Utilities > Disk Utility > Repair Disk + Repair Permissions
    Then restart, and every once in a while, add one of the keyboards/mice/iphones/hdd's one by one to see if they are causing issues & therefore identifying the culprit.

Maybe you are looking for

  • What can record all landline to skype or cellphone...

    Is there a way to record all landline to skype or cellphone to skype forwarded calls (to my cellphone for e.g.)? even if the computer is off.

  • HT5622 How to verify an apple id

    How to verify a apple id

  • ITunes repeatedly opens and plays songs at random

    I don't know what's going on, but iTunes is just opening at random and beginning to play music. Frequently it will open again as soon as I quit, but other times it takes a few minutes. I've been made aware that iTunes Helper occasionally will strike

  • Need help with setting up a stream with FMLE and FMS

    Hi guys! I'm new to this stuff, so i would love if you could guide me, and/or tell me if what i'm trying to do is even possible. This is what i'm trying to do: I am currently working on a project for Narvik University College in Norway. We are experi

  • Graphic signature with Mail?

    Im trying to apply a graphic for a signature so every mail has it attached with out having to paste it in every mail. I open the preferences and go to the signature tab and copy the giff graphic into the box and it appears on my email-the thing is no