Steps to check performance for SAP Businessobjects site

Hi Team,
we are using Sap Business objects for our reporting site.
some times the reports are being hanged and are not opening.
any one please let me know the intial steps to check the performance of this sites and neccassary steps to take care.
Thanks in Adv
Regards'
Murthy

the first thing is do some profiling on your application to see which mathod takes the longest time. Also trace the Report DB server to see if it takes longer in the DB server. Based on which server you use to render the report: RAS, PS - for crystal reports or webi processing server for webi reports, you can trace the specific server by adding -trace to check timestamp on varioud requests. Also check if you get similar behavior from .NET InfoView. Check if there are any network related issues such as proxy, firewall or DMZ.

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Sysid: BOD shows data from today)/Screen copy in attachment. We too
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message in SMDAgentApplication.log ...:"@CPHGIT49.ad1.danisco.com:6400,
kind cms which host
service null, are down or disabled".
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Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line <?xml version="1.0" encoding="UTF-8"?>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line <KPI>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line <Error>All the servers with CMS
CPHGIT49.ad1.danisco.com:6400, cluster @CPHGIT49.ad1.danisco.com:6400,
kind cms which host service null, are down or disabled
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line </Error>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line </KPI>
Feb 1, 2012 9:48:10 AM [Thread[boe_kpis,5,main]] Warning
com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine():
ignoring metric line
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Hanne

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We have followed up as in the notes below.
Note 1357901 - RCA: Managed System Setup for SAP BusinessObjects Enterprise.
Note 1377938 - BOE extraction script for Solution Manager EhP1
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Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line <?xml version="1.0" encoding="UTF-8"?>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line <KPI>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line <Error>All the servers with CMS CPHGIT49.ad1.danisco.com:6400, cluster @CPHGIT49.ad1.danisco.com:6400, kind cms which host service null, are down or disabled
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line </Error>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line </KPI>
Feb 15, 2012 9:32:02 AM [Thread[boe_kpis,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractEpaAction - parseLine(): ignoring metric line
Hanne

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