STMS transport issue when attempting to release in SE10

Hi guys,
I have set up a new system, with DEV as the controller, and the shared transport being on the DEV box.
The HR people have tried to use the system for creating transports from DEV > QA with the following 2 issues :
Issue 1:
When a table entry is created, and saved, there is usually a "request for transport" window that pops up. This does not appear.
However, we are able to force the transport, which leads us to the second problem.
Issue 2:
When a new table entry is created and included in the request, it says the entries are included in the task, but when referencing the transport in SE10, the relevant entry cannot be seen under the specified task.
I.e. In SE10 there is the transport number, but there is no 'plus' underneath it for me to release.
Could anybody give me some input?
Thanks.
Brad

Hello Brad,
A few clarifications.
First could you please confirm that the the client settings are set up so that changes are automaticaly recorded?
If not goto transaction SCC4 and double click the customizing client.
In
Changes and transports for client specific objects
set the option to : automatic recording of changes
for your second issue where your HR guys were trying to cerate a manual request, ask them to create the request first in SE01. Then got to SE10. (The user ID should be of the person who created the request) Click on display.
Select the request(which was created) and use the menu option REQUEST>OBJECT LIST>INCLUDE OBJECTS.
This way the objects can be manually enetered into a request.
Regards,
Prashant

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