Strange software issue....

So, ive only had my 1st gen touch for about 2 months. Recently I noticed it behaving strangely when listening to music on occasion. Sometimes, if I wake the touch from the screen being off using the slider...it briefly shows the track im playing, then immediately reverts to the home screen. I have to touch the music icon to get back to the playing screen. I am not pushing the home button when this happens mind you. I push the home button to bring up the unlock screen, slide my finger across, and it goes back to the home screen. It doesnt do this everytime, only ocassionally, but it is quite irritating because sometimes it does this several times in a row. I suspected there was something wrong with my touch, but when I was at the Apple store yesterday, I got an iPhone 3G to do the same thing several times, and even showed it to one of the employees. He had never seen it before and thought it might be a software glitch. I have the updated 2.1 software running currently. I immediately updated my touch to 2.0 when I bought it, so I am not sure if it would have done this before the software update. Is anyone else having this problem? And does anyone know a fix?

I'm having somewhat of a similar problem... When i've woken my ipod the past few days, it goes to the song that I left off on, but when I press play it locks back up. When I unlock it again, it goes to the apple logo screen... and stays there for a while before rebooting.
Very frustrating when I have a good shuffle going.

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Strange Drive Behavior - Hardware or Software issue?

Our xServe has three drive bays. Bay 1 is the system drive, 2 is our file data and drive, 3 is has an empty 250 drive.
Over the network, users can access the file data, however when I attempt to open the hard drive at the server (by clicking on the icon) the window opens but it does not display all the contents. I get a spinning beach ball and am forced to relaunch the Finder. The same thing occurs with attached FW drives.
Disk Utility and Disk Warrior show the drives to be fine (although I'm not sure I completely trust the reports).
As a hardware test I swapped the data drive to bay 3 and the blank drive to bay 2. Clicking the bay 3 icon seemed to work initially until I tried to open bay 2 and got the spinning beach ball.
I have repaired permissions on all the drives.
It is not clear to me if it is a hardware or software issue. Any ideas on how to troubleshoot this would be a great help.

Thanks for the reply, Camelot. This is a weird one.
I don't know the exact number of files, but it only totals 84gb out of the 120gb available. The amount of data hasn't significantly changed recently and this problem is a recent one.
I have let the beachball spin for several minutes and it doesn't resolve itself. I am afraid to let it go for much longer because I fear the data will get corrupted. Because of the external firewire drive issue as well, I don't have a recent back up .
I have backed up the data in its current state to other networked computers and am doing a random test of the files to see if there has been any corruption, but with so many files it is hard to say.
The whole thing makes me nervous, to say the least. I have years of troubleshooting desktop macs but the Xserve seems like a different beast so I'm wary of doing the usual types of troubleshooting. Guess it is time to call in the pros!
Thanks again for your help.

USB Stops Working, Hardware or Software Issue?

I am having a strange problem with my laptop. It's a Dell Latitude E6410. I noticed this problem for the first time yesterday.
Whenever I'm home, I plug in a USB keyboard, USB mouse, and sometimes my PSP to charge or add files. All of this normally works. Yesterday, I was deleting everything from my PSP hard drive, and in the middle of doing so it just disconnected. I noticed that my USB keyboard and mouse stopped working too, my mouse didn't even have the laser lighting up on the bottom. I restarted and everything was fine.
Last night I put my computer on standby, and just now I woke it back up. Upon doing so, none of my USB devices were functioning again, and I had to restart my laptop and that did fix it.
My confusion is whether this could be a software issue or hardware issue. I've never had an issue like this before. I notice that my mouse doesn't start working and my PSP doesn't start charging until after Arch starts to boot, so I wonder if there is a daemon that might be dying or something?
My laptop is under warranty so if it's a hardware issue I'm covered, though if I call Dell tech support I'll have to put my Windows hard drive in it (which I keep just in case I have to call tech support) but I thought I'd ask here before I go through all that.

lilsirecho wrote:
Perhaps it is a software issue since it occurs after putting the laptop in standby.
Some BIOS programs have a legacy USB entry. Perhaps that needs attention for whatever reason.
If on internal power, low battery charge could introduce discrepant behavior. This is not likely if on wallwart power.
Review recent upgrades for clues to the solution.
It doesn't happen only after standby. The second time it did, but the first time it happened right in the middle of transferring files from my PSP.

MSI Neo2 Platinum (Winchester3200) - strange instability issue in Windows

My specs:
Winchester 3200 CPU
MSI Neo2 Platinum 1.4 bios
2 x 512 Kingston PC4000 3-3-3-8-1
Gainward 5900Xt GS
Seagate 160Gb SATA on SATA port 3
The problem seems quite odd to me, so I decided to post here. Generally, the PC is stable, passes more than an hour of Prime95, 3d marks run fine etc.. but in Windows (XP Sp1) I'm getting this annoying issue: when I let the system run idle for a while, with none or some windows open but no programs active, my computer literally freezes. I can move the mouse, but i can't open any windows or click any buttons. Still, the keyboard is responding so I hit ALT + CTRL + DEL and get the Windows Security window. There I click on the Task Manager and all i get is an empty desktop, with the wallpaper but no icons or any activity whatsoever.
Any suggestions? Thanks in advance.

Quote from: Lorex on 10-March-05, 21:43:00
Nope.. And I hardly believe it's a software issue. Will try a fresh install of XP today, nut the reason of such strange behaviour escapes me :] Cmon people, any ideas ?
If you problem isn't related to software, then the only other thing that comes to mind is that overclocking is the culprit. I'm not overclocking anything (except my 3d card, and that only slightly) and have no such problems with my K8N Neo2. You describe a strange problem, certainly, and in my own experience such behaviors--system runs great in some normal situtations but in others it doesn't--have always been related to overclocking of some kind. If you aren't overclocking anything then it's probably software induced. Good luck!

My very new MBP 13" freezes. Not a software issue.

Hey,
My brand new MBP (Lion) has a great time for a while, but then freezes with three alarms sounding.    (see pic - I also have video if people want to see.)
The Apple Care people "have not heard of such a thing", have been very helpful, but believing it to be a software compatibility problem, have given me some assorted solutions to try. They mean well.
I run Adobe CS5.5, Filemaker Pro 11, Microsoft Office 2011 and Firefox.
I have deleted StartUp items, (same result), in fact, almost every day I have had the computer home, this has happened.
I have backed up with Time Machine and erased the entire HD, downloaded and clean installed Lion.   Three and a bit Gig later, the same thing has happened, with no software installed except the Lion system software.
This is clearly NOT a software issue and I need a solution very soon. My company purchased this interstate.

That's the strange thing.   Trying to run the Apple Hardware Test after a reboot with 'D' pressed and it ignores the request.
Solution found.    It was bad RAM chips.
Chadstone Apple Store in Melbourne replaced the chips and turned it around for me in under 20 minutes.
Very impressed.   Running like a trooper now.   Thanks Apple. Confidence restored.

My iphone 5 won't group text. I have group texting on. This is the fourth time this has happened and was told to restore my phone because it was a software issue.

I use group texting a lot. It has stopped working on my iphone 5. This is the 4th time is has happend. Twice I've had to restore my phone and twice the situation resolved itself. I was told that it was a software issue. Has anyone else had this problem?

SMS or iMessage?
What happens when you try to send a group message? Any errors?
Has a reset or restart of the device been tried?
What version of iOS on the device?

Having software issues, MBP mid 2012 won't boot

I recently had my MBP fail to boot, it would only load to a flashing folder with a question mark on it. I've had many suggestions as to what could be causing it, and so far I've disproven a couple. It isn't an issue with the hard drive, as I've run the extensive hardware test and everything checked out fine. Also, I took it in to geek squad since I had a membership with them and they also said the hardware was fine. They checked the SATA interface wire and it also checked out okay. They said that it was a software issue that was unavoidable, so they backed up my hard drive, wiped it clean, did something that they call "removing excess security titles," put the data back on my laptop and gave it back. It worked fine for all of 6 hours (6 total, only 1 hour of use) and then crashed again. The blinking "?" folder appeared again. Also, when I boot with the option key held, or command + R and then enter disk utility, my hard drive still does not appear in the startup manager or the disk utility window that usually lists hard drives found. "Macintosh HD" does not appear anywhere, and neither does "Recovery HD". The only drive I can get to show up is my external drive that I use for time machine. this means that I cannot select the drive (Macintosh HD) that I wish to place my time machine backup onto. Please let me know if anyone else has had this issue, and let me know if there are any suggestions on how to resolve this issue (preferred without taking it to apple store, dont have any near me.) Thanks in advance.
I posted a related question yesterday, so if you would like some more background info on the matter, you can read this one as well.
https://discussions.apple.com/message/26090958#26090958

Resolved this issue myself, and have decided to never trust Geek Suqad with any of my tech again. The issue was simply a faulty SATA cable. I didnt buy an external enclosure, but I did get a friend to let me pop the hood on his MBP and swap SATA's for a couple minutes. It booted perfectly to my desktop without any lag.
Reasons why Geek Squad will never see me again...
1. They charged me $80 for a data backup when I could have easily done that myself at home.
2. They misdiagnosed my problem as a "software issue." Gave it back and issue wasnt fixed.
3. Took it back in and they misdiagnosed it again. Since they determind the HDD was fine, they automatically      assumed it was the logic board and wanted to charge me $500-$600 on the spot to ship it to repair facilities and      have it fixed.
4. A 19 year old kid equipped with Google and Youtube (me) was able to diagnose, confirm, and repair something      in 1.5 hours that they couldnt even correctly diagnose in 4 days of working on it.
5.That "removed excess security titles" thing I mentioned... Yeah all they did was go into my applications and      delete one of my antivirus apps and my battery health app. They said that sometimes viral protection apps can      compete with one another and cause damage. That makes absolutely no sense to me!!
Needless to say, NEVER trust your computers with Geek Squad. They can't even correctly diagnose a faulty WIRE.
Lesson Learned: Always take Apple products to Apple technicians regardless of discounts elsewhere.

Strange performance issue with 3510/3511 SAM-FS disk cache

Hi there!
I'm running a small SAM-QFS environment and have some strange performance issue on the disk storage part, which somebody here might be able to explain.
Configuration: one 3510, dual controller, RAID-5 9+1, one hot spare and one disk not configured for whatever reason. The R5 logical drive hosts a 150GB LUN for SAM-QFS metadata (mm in SAM-FS speak) and a 1TB LUN for data (mr in SAM-FS speak). Further, there are two small LUNs (2GB, 100GB) for some other purpose. Those two LUNs have nearly no I/O. All disks are SUN146G. Host connection is 2GBit, multipathing enabled and working.
Then the disk cache became too small, and the customer added a 3511 expansion unit with SUN300G disks. One logical drive is a RAID-1, 1+1, used for NetBackup catalog. The other is a RAID-5, 8+1, providing two LUNs: 260GB SAM-FS metadata (mm) and 1.999TB SAM-FS data (mr).
For SAM-FS, the LUNs form two file systems: one "residing" in the 3510, the other "residing" in the 3511 expansion. Cabling is according to the manual and checked several times by several independant people. Operating system is Solaris 10, hardware is a V880.
The problem we observe: SAM-FS I/O on LUNs on disks inside the 3510 is fine. With iostat, I see 100MB/s read and 50MB/s write at the same time. On the SAM-FS file system which is running on the two LUNs in the 3511, the limit seems to be at 40MB/s read/write. Both SAM-FS file systems are configured the same in regards of block size.
In case I have activity on both SAM-FS file systems, I see 100MB/s+ on the LUN running inside the controller shelf and another 40MB/s on the disk runnin in the 3511 expansion chassis. So, the controller is easily capable of handling 150MB/s.
Cache settings in the 3510 controller are default I think (wasn't installed by me), batteries are fine.
Is this 40MB/s we experience a limitation by the expansion shelf? Don't think so. Anybody has any ideas on this? What parameters to check or to change? Any hint appreciated. I can also provide further details if needed. Thank you.
wolfgang

SUN300G disks sound like 300GB FC disks.
Depending on how many files are in the SAMFS file system, sharing the mm and mr devices on the same RAID array can be a pretty horrible idea. In my opinion and experience, it's almost always better to NEVER put more than one LUN on a RAID array. Period. Putting more than one LUN on an array results in IO contention on that array. And large, unnaturally configured (9+1? Why?) RAID arrays will have problems from the start.
What are the block sizes used on the RAID arrays? It wouldn't surprise me to see that the RAID array on the expansion tray has a very large block size. Larger block sizes are, in general, not better. Especially for SAMFS metadata - which IIRC is something like 8k or 16k blocks.
I suspect what is happening is most of the metadata updates are going to the mm device on the new array, contending with the IO operations on the file data.
How much space is left on each mm device? What does "iostat -sndxz 2" show when you're having the IO problems?

Strange sound issue on iPad2

my mom is having odd sound issues on her iPad 2 that i was able to somewhat fix. and it goes from fixed back to broken o.O
i thought it was interesting and worth mentioning, in case this happens to anyone else.
her iPad 2 is up to date on the latest iOS (5.0.1) and the issue occured while she was watching a video in YouTube. sound is totally off in all apps. in Settings>General under 'use side switch to' it is set to 'mute'. when going to Settings>General>Sounds the volume control for ringers will work and cause the ringtone to play, so it seems the speaker itself is fine. however it will only work there and for that short time. afterward sound will continue to remain off. the volume control on the side of the unit will bring up the on screen speaker icon, except it doesnt show the bar that usually goes up and down with the volume. and sometimes at the top of the grey box it will say 'sound effects'. ive also tried switching the mute on and off which changes nothing.
the one thing ive found that changes anything is the multi tasking bar volume control (double clicking the home button and then sliding all the way to the left, where it shows a screen orientation lock, brightness slider and a volume control bar). now the volume control bar is unfilled and doesnt show the dot that you can slide up and down to change the volume. however when i plug the iPad 2 into a computer (any computer seems to cause this) the volume control bar will suddenly fill and the dot will appear. now suddenly sound works in all apps and will change with the side control again as normal.
now heres where it gets even weirder!!!
sometimes when unplugging the iPad 2, after a short while volume will slowly fade out and be unresponsive again. the side buttons stop working and the volume control in the multi tasking bar will be unfilled and unresponsive. repeatedly plugging it in, going back to the multi tasking bar volume control and unplugging will eventually bring volume back. a couple times ive gotten volume to stay on and the volume bar to stay responsive by unplugging it while im in the multi tasking bar. but sometimes this is not the case.
for the record, ive tried 'turning it off and on again' and resetting all settings and erasing all content and settings (both with starting up from a back up on iCloud and PC, and starting up as a new iPad). ive used two different laptops, one with Windows Vista and one with Windows 7. the iPad is synced with one laptop but aside from using iTunes to back it up and for charging, ive not made any changes to the iPad using these devices. during the entire duration of my attempts to fix it, the iPad has been on no lower than 80% power. ive also called Apple and discussed this with an Apple Care representative. who suggested all the same things id already done, and walked me through all the fixes to make sure i didnt skip anything.
hopefully and most probable is that its just an issue with iOS 5.0.1. i also have an iPad 2 thats up to date with 5.0.1 and ive not had this issue, YET.
i just thought it would be beneficial to the community to share this issue and get word out that this is happening. i would like to hear everyones thoughts on this issue and if this has happened to anyone else. the Apple Representative that i spoke to had not heard of or had to deal with this issue so it sounds like its rather new or rare. though she did mention that this is not normal behavior for the device and might be a software issue.
id like to conclude with my love for Apple, and how user friendly iDevices are in general. ive had iPods from the very first generation and all of them still work (though the older ones cant be updated past a certain iOS). the few issues ive ever had were easily fixed with a visit to the Apple Store or searching on the Apple Support Communities. so as with before, i will remain positive and look forward to a bug fix in the next update.
-thanks in advanced for reading, and any comments
Paper_Dragon

Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

I had to reset my iphone 5 today because of software issues. what is the best way to restore all my apps?

I had to reset my iphone 5 because of corrupt software issues. now I am trying to restore my apps. So are returning. Some are not. Some are making me pay for them again! What is the best way to restor all the apps?

Sync them from your computer back to the iphone

PC Card not recognized - hardware or software issue?

Hello All,
this is my first post to this forum. I own a PowerBook G4 (late 2005) since February 2006, but still do consider myself being new to the world of Mac.
Most questions in this forum get good and detailed answers. That's why I hope someone here can help me with some issue regarding my PowerBooks PC Card slot. Thanks in advance for reading this.
I can't get some special PC Card to work. I'm not sure if it's an hardware or a software problem. For now, I guess it's an hardware issue with the PC Card slot. Regarding this, my Apple Service Provider told me, they will charge me a fee of 90 (Euro-)bucks, if their result of checking the PowerBook is, that the PC Card slot has no hardware damage and needs no repair. I'd like to have some more certainty before paying this for no reason.
Some facts:
* The PC Card is an Option GlobeTrotter HSPDA 7.2 READY DataCard
* This data card proved to work well in a linksys WRT54G3G router
* I installed a vendor specific driver/kernel extension/whatever that came with this card
* When the data card is inserted, it seems to get power from the pc card slot, since some lights on it start to flash
* At the same time a message occurs in system.log:
'Unable to create cardbus nub for socket 0'
* The card +does not+ appear in System Profiler
Provided that a pc card slot works correctly: Does system profiler at least displays an entry in section 'PC Cards', even if a certain card is not supported?
I'd like to ask you to tell me what you think. Please make a guess, if it's an hardware or a software issue, and let me know for what reason.
Thank you!

Hi eww,
thank you, any help/hint/idea is appreciated, cause I ran out of ideas myself.
I bought the card from a company called nova media: http://www.novamedia.de/epages/e_produkte_gt_hsdpamac.html. Novamedia develops drivers and connectivity software for those data cards by Option, and sell them bundeled with hardware. So I'm pretty sure this card basically works on PowerBooks. Their support answered several of my questions, and even developers got involved, but at the end they couldn't say for sure if it's their drivers or my PowerBooks fault. They never had this kind of error before.
Entry 'PCI Cards' in System Profiler shows 5 devices, no matter if the card is inserted or not:
Entry 1 ... is a network controller
Entry 2 ... Card: TXN,PCIXXXX-00, Type: cardbus, Bus: PCI, Slot: PC Card
Entry 3-5 ... USB20 devices
I had a look at the darwin source code (http://www.opensource.apple.com/darwinsource/tarballs/apsl/IOPCCardFamily-45.tar .gz) for the cardbus stuff and even found the log statement, but beyond that, got no clue from it. Unfortunately I'm neither a C programmer nor a device driver expert.
I guess, the best thing is to bring the PowerBook to my Apple Service Provider now. I'll leave a message here in 1 or 2 weeks what the results were. Currently I need my PowerBook very bad and can't do without it for several days.

Strange import issue .. no longer works in 2.6 or Beta 3

Strange import issue.
I use LR-2.6 everyday but have only played around with the LR-3 for a limited amount of time so the other day I decided check it out and tried to import a handful of RAW(canon) files on a SDxc-8g card via a USB card reader. I set it up to copy and convert to DNG, apply a few keywords and Metadata but when I tried it acted like it imported the first image and then froze. Card reader lights stopped blinking and just stayed on, program task bar doesn’t show any progress, not even for the first image. I then went to the folder that I was going to have the images copies to and it contained a file of the first image, but there is no indication that LR-3 even created it and it doesn’t show up in the catalog. When I tried to close out LR-3 is popped up the “in the middle of a task warning” so I just closed the program and tried it a couple more times to no avail.
So I though o well I will just open up LR-2.6 and import them from there, guess what now LR-2.6 does the exact same thing!!
I thought maybe my card reader was a POS but I was able to drag all the files to a new folder on my desktop and import them from there, nope. Tried rebooting a couple times, even opened a new catalog to test with, in both LR-2.6 and LR-3 and neither will work..
I am stumped any ideas?

Thank you for everyone's assistance
I actually figured out what the problem was, like most issues it comes back to operator error, it seem I had inadvertently chose a "rename file on import" template that I had set up to name the files based on a custom fill-in field in the Meta Data, I normally only used that template when I was exporting images that had been completely edited, so being these images were new imports that field was blank, hence it would import the first image and then do to " don't import subjected duplicates" being checked it would just stop the import process.

Headphone jack no longer working - How to test if it is a hardware or software issue?

Hi, my headphone jack fairly suddenly stopped working. The speakers and the sound are fine, but when I plug my headphones in nothing plays. I see that the computer does recognize that headphones are plugged in, and it does change it to "headphones" instead of "speakers" under sound properties.
I don't remember installing any particular updates, but I did recently swap out my 4GB RAM to an 8GB stick. Not sure if the tech shop did something that might have ruined it. Does anyone know of a way that I can test whether it's a software issue or a hardware one?
thanks

Hi @svltn,
Welcome to the HP Support Forums. I saw your post regarding your concern about the audio jack not working. There is a good chance that is it not a software issue because then you won't get any sound from the speakers either. You can try setting the headphones as the default audio device if you haven't already. This third-party link will show you how. It is for Windows 7 but if you are using Windows 8 just search for Control Panel from your main tile page and the rest is the same from there.
Have you tried a different set of headphones or the current headphones in another device to see if it is the headphones themselves that are broken? I don't think it is the RAM but if you still have the 4GB RAM put that back in and see if the headphones start working again.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

My iPhone 4s will not charge in car or truck. It would appear after research that this is a software issue with ios5. Will there ever be a patch to correct this infuriating problem?!!!

My iPhone 4s will not charge in car or truck. It would appear after research that this is a software issue with ios5. Will there ever be a patch to correct this infuriating problem?!!!

Mine charges just fine, as does everyone's iPhone 4S that I know. Apple even sells a number of car chargers that are certified to work:
http://store.apple.com/us/browse/home/shop_iphone/iphone_accessories/car_audio
Perhaps there is a problem with your charger or the outlet you're using in your car/truck.

Keyboard and trackpad unresponsive - software issue

Hey guys, first time on the forum but I have quite a severe problem.
After a forced shutdown (stupid I know) when I try to use my MacBook the keyboard and mouse are unresponsive (even the caps lock light doesn't work). I know this to be a software issue because I tried using a Linux boot disk to rescue my data, however I couldn't find the HD using this method. I have also tried using a USB mouse but again to no avail. Does anyone have a fix? If not any way to backup my data before trying to reinstall leopard? (I am running the latest leopard update).
Thank guys.

I am having a similar problem, all except i didn't force shut down. i cant backtrack to the ver. from my install disk because i cant open it due to the fact my mouse and keyboard don't work. i've tried a usb key/mouse combo and they don't work either. any suggestions would be appreciated

Strange software issue....

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