Strangest thing! Masthead doesn't display Personalize link.

Question

Hi All,
I have enable "Show Link in Masthead: Personalize" option in my masthead iview, but "Personalize" link is NOT displayed. The strangest thing is because when i see generated html source code (right click in browser >> view source) is IS there.
The HeaderiView.jsp code is default:
<hbj:link id="PersonalizeLink"
   tooltip="<%=personalizePortalTooltipStr%>"
   linkDesign="FUNCTION"
   reference="#">
   <% PersonalizeLink.setOnClientClick("javascript:runPersonalizePortal();");%>
   <hbj:textView nested="true" text="<%=personalizeTextStr%>"/>
</hbj:link>
The html source code is:
<a class="urLnkFunction" id="Link1cd50bd9" ct="LN" title="Personalize your portal preferences"
onkeydown="if (sapUrMapi_Link_activate('Link1cd50bd9',event)) { return
htmlbDoEvent(this,'C','onclick','0','htmlb_5582_htmlb_2453',1,1,'',0); };" 
href="#" target=""
onclick="return htmlbDoEvent(this,'C','onclick','0','htmlb_5582_htmlb_2453',1,1,'',0);">
     <span class="urFontStd">
     <span ct="TV" title="Personalize" class="urTxtStd" style="white-space:nowrap;"white-space:nowrap;>
     Personalize
     </span>
     </span>
</a>
In my browser, when i select all page (browser menu: edit >> select all) copy and paste into a notepad, it IS there. But I can't see it in the browser neither navigate through the link (via tab and shift+tab).
Any suggestion?
thanks
Raphael Barboza

Answer 1

Hi Raphael,
actually there is a check to see if a special workset is assigned to the actual user. If the user has a role containing the personalization workset (for example the eu_role), the link is displayed.
Check out this thread for more info: EP6 SP9 - 'Personalize Portal' link does not work
Best regards,
Robert