Struggling with integrated video on RS482M4-ILD

I have a RS482M4-ILD mobo installed in a new build PC- works great in an Antec Aria case.
I did a clean installation of XP home SP2. Everything went together fine and I used Live update to grab the right drivers - however when trying to install the VGA driver I get an error.
It identifies a the correct drivers, but after downloading reports "record not find on msi db".
To get around this I am using drivers downloaded from the ATI site, but performance is very poor, about 2 frames a second in 3Dmark. Games are unplayable.
I have written to MSI support in the UK using the web form, but have had no response in 2 weeks.
I have unistalled the drivers using the ATI utility and retried these and the MSI ones several times but with no improvement. Basically, I tink the 3D hardware acceleration is not working.
Any ideas, anyone?
Thanks in advance

There is no reason not to use the ATi drivers, the ones you get from MSI are written by ATi and just hosted on the MSI server for download.
If you check the video adapter's info in the device manager, is the driver vendor ATi or Microsoft?
If it isn't ATI then the driver was not installed and your working with a default fail safe Microsoft driver that doesn't suport anything.
This sould be the proper driver.

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