Stuck on the conncting to iTunes screen after downloading iOS 7.

I have tried restoring the factory settings, but I still get stuck at the connecting to iTunes screen when trying to restore my backup.  Can I try now?

It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

Similar Messages

  • My phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???

    my phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???
    PLEASE HELP!!!

    Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.

  • HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • HT201263 My iPhone 4 is stuck on the "Connect to iTunes screen" after trying to update to iOS 7.0.4! Help!

    I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
    I have:
    -Restarted my computer
    -Updated iTunes to most current version
    -Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
    -Turned on, turned on and held home button (nothing happens)
    -My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
    I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?

    I was able to restore my phone!!!
    I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
    Solution:
    After trying EVERYTHING this is the ONLY thing that worked-
    I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)

  • I have an iPhone 3g 8GB model. Stuck on the 'connect to iTunes' screen after update of 4.2 iOS. Solutions please?

    I did the 4.2 update on my iPhone 3g. But after downloading and updating it, the phone is now stuck on the 'connect to iTunes' screen and does not move further. Tried the recovery mode operation also, but everytime in the end, it hangs at the end and shows the ''We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.' I tried all the usual suggestions of updating iTunes version and updating the Windows updates, but no luck. Even uninstalled the anti-virus. Please help.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • My iPad 2 is stuck on the connect to iTunes screen after trying software update

    I was updating my software on my iPad 2.  Now it is stuck on the connect to iTunes screen. Help!

    That is telling you to connect to iTunes on your computer because now you need to restore the device. Something went wrong when you updated. So connect you iPad to your computer's iTunes and restore.
    iTunes: Restoring iOS software

  • My iPhone 4 stuck in the "connect to iTunes" screen after trying to update to iOS 7

    Hey guys.
    So i have a pretty big problem here. Today after a little bit of work I updated my iPhone 4 to the new iOS 7. I went to bathroom at some point, while my phone was updating, and when i returned the screen of iPhone showed the "connect to iTunes screen" and no matter what I did, it just stayed there. iTunes doesn't recognize my phone anymore, doesn't matter how many time I plug it in and out. I tried this thing: http://support.apple.com/kb/HT1808 ,but it did not worked. I tried reinstalling my iTunes, but it did not work either. If the little things matter I left "lauch iTunes" box unchecked after reinstallation. Any help apriciated guys, im desperet here.

    YESSSSSSS HUGE PROBLEM!
    Iphone 4 downloaded ios 7 i hit the install button and the phone entered recovery mode and hasnt woke up since, tried tiny umberella and it wont kick it out of recovery mode. Itunes recognizes it in recovery mode, hit update restore, after the update nothing pops up or happens, and right back to square one like i never even updated or restored.
    Help pleaseeee

  • My iPhone is stuck on the connect to iTunes screen after I tried to reboot it, help!

    HELP! I tried to reboot my iphone because it was being a bit slow so i held down the power and home button at the same time for a bit and it rebooted successfully but the connect to itunes screen appeared and i have been worrying to **** as to what i should do, i do not want to delete any of my stuff, help me get rid of this please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i'm really worrying !!!!!!!!!!!!!!!

    You need to Download ios 7.0.2 ipsw file for iphone.If you kindly suggest your iPhone 5 model written on back of iphone eg Model A1429 or A1428 and i shall give you the download link for the software.

  • My iPad 2 is stuck on the cable to itunes screen after software update!

    I got an iPad 2 from my company about 6 months or so.  Due to getting ill and having to have mulitiple surgeries, I am just now at the point where I want to upload my music.  It was working fine last night until iTunes told me that I needed a softward upgrade.  I'm pretty sure that I received a message after the update that it did not update properly.  Now, my iPad is stuck on the screen with the usb cable going to the iTunes logo.
    I have read 1,000 articles and postings about this, but none of the tricks seem to work (holding both buttons, disconnecting and reconnecting, etc.)
    My laptop will NOT recognize the iPad when it is plugged in.  iTunes also does not recognize it.
    Also, in device manager, I have "Broadcom USH" and 2x "Apple Mobile Device(Recovery Mode)" with yellow icons on them.
    I'm at my wits end right now and am so frustrated.
    I hope and pray that someone here is patient and knowledeable enough to help me fix this.
    Just in case, here is what I am working with.
    * Dell Latitide E6410
    * Windows 7 (32-bit)
    * iPad 2 (32 gb)
    * iTunes version 10.5.1.42 installed   , however, whenever I start it, it states that iTunes was not properly installed. If you wish to import or burn CD's you will need to reinstall iTunes.  I have tried to reinstall and install other versions, however, the same message appears.
    Please help.....I will be forever grateful!
    Kind regards,
    Jason

    hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

  • TS1538 my iPad is stuck on the connect to itunes screen after updating.

    I have seen several post about screen locked on the iTunes connect after updating software.  I have tried all these methods.  My iTunes does not recognize my device and my device will not turn on so I cannot do a reset.  I tried the hard reset by pressing both the home button and the on/off switch and then connecting to my computer.  My computer dings like a new device was connected but I cannot see my device in iTunes.
    Suggestions appreciated. 

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

  • My iphone 4 is stuck in the 'Connect to itunes' screen after updating to OS7.

    I have an iphone 4 which worked perfectly before. I went through the update process to the latest OS and now I can't get it to progress beyound the iphone setup screen. itunes sees it fine and reads it fine but whichever option I pick it goes through the process, gives me all the progress bars etc and goes through the motions of restoring from backup but then it just loops back to the setup screen. Can anyone help please?

    Hey MarcoCr,
    Thanks for the question. It sounds like your iPhone is currently in recovery mode. To resolve this, you will need to restore the device with iTunes:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • HT4623 Iphone 4 is stuck on the connect to itunes screen after i downloaded the new update. What do i do?

    I downloaded the new update on my iphone 4 and now its stuck on a screen where it shows a usb pointing up towards the itunes symbol, and i have tried syncing my phone to itunes to finish it but itunes wont detect my phone. What do i do? Please help

    Do exactly as the image suggests, connect to iTunes and restore.
    Device not detected in iTunes for Windows

  • My iphone 5 is stuck on the connect to Itunes screen after I downloaded the update, does anyone know what to do?

    I've tried holding the power button and home button simultaneously while connecting my phone to itunes but it still doesn't recognize my phone. I have uninstalled every component of itunes and run the device manager and I've really done all I think I can do. Will I have to take my phone to the apple store or are there any other solutions?

    Mine gave me an error in itunes side that it didnt recognize the phone.  But when I unplugged and re plugged it it was fine.  Or is yours on the screen with the little plug?  You might have to go to Apple.  I have that happen to a friend on the 7 upgrade.  She needed a new phone.  oy!

  • After trying to restore my iphone 2g, it is stuck on the connect to itunes screen

    after trying to restore my iphone 2g, it is stuck on the connect to itunes screen.
    I am using it without phone service.
    I connected it to my conputer and followed the activation steps.
    then it took me to the sync screen where in the middle of the sync itunes said "iTunes could not backup iPhone because the backup session failed"
    all through this the iPhone is stuck on the connect to iTunes screen

    Come on now, someone must know how to fix this.

  • IPhone 4 is stuck on the connect to iTunes screen and won't activate?

    My friend wanted me to back up his iPhone 4 but when he brought it over it seemed like it was in recovery mode and it is stuck on the connect to iTunes screen. He never connected the iphone 4 to iTunes before this and I know he didn't tamper with it. When I try to sync the iPhone 4 with iTunes it accepts the iPhone but I keep getting a message that says that " the iPhone cannot be activated and may be damaged & to bring it in to the nearest Apple Store" this makes no scense cause the phone has not been tampered with at all & it seems that everything on the start up menu is working fine, the touch screen, voice prompts, the volume up/down, vibrate, home and sleep/power buttons are all operating properly? The only thing is that he hasn't payed his bill and AT&T shut his service off, but I don't think that this would cause the phone to go into recovery mode. What does cause the iphone-4 to go into recovery mode and why would I even have to activate the iPhone-4 if it was already set up? If this has happend to anyone else or if anyone can help me out on this one, I would appreciate it even if the answer ends up being that he needs to take his iphone-4 into the Apple Store or AT&T because the iphone-4 is under 6 months old and like I said has no physical damage at all? Help anyone???

    well I only have a 3gs so I'm not all up on the current but the way I see it you have a few option's depending on the route you want to take,
    If you don't mind loosing what's on the phone (if you want to try save info try 2 before 1)
    1. (Best Chance) put the iphone into DFU mode, (1. turn off iphone while plugged into computer, then hold the sleep button count to three 2. then hold the home button whiile still holding the sleep button, count to 10 3. release the sleep button but keep home button,) then itune should detect the phone and offer to restore it, this should restore it
    1b.  I would repeat above with a active SIM card, doesn't make a difference where I live but you never know
    1c.  I wouold try On difference Computer (rule out bad download, currupt driver's etc etc
    If you want to try save the information then I would say you are doing some of this at your own risk as I'm not sure about apple rules regarding these, the steps should all be legal but might void your warrently so be warned!
    2. Download a utility call Tinyumbrella ( http://thefirmwareumbrella.blogspot.com/ ) and have you phone connected and run the program, on the left should be a list of connected devices (make sure itunes is closed) click on the device connected and on the right click exit recovery, hopefully your device will reboot normally, (there's also an fix recovery option but I've never used that)
    2b this option is to jailbreak your phone as that "hacktivates" your phone if using this option and it works I suggest a FULL backup then follow option 1 above, download a program call Redsn0w ( http://blog.iphone-dev.org/tagged/redsn0w ) and follow the instructions that come with it, again if this works I suggest a full backup then follow option 1 about even if you do wish to stay "jailbroken"
    this advice is just some idea's as you have given no information on what happen or firmware involved current mood of phone ^^ I can only hazard a guess at the problem< if after these steps is doesn't work i suggest trying to bring it back and get someone professional to look at it
    Message was edited by: Nightweb
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