Submit button is not working

I have created a fillable web form using the FormsCentral app on my mac.
It has a couple of required fields, and a couple of show/hide fields.
It tests perfectly, and we sent out a link to the formscentral link to all staff and for some people it does not work. They can see the form and fill in data, but the show/hide stuff doesn't perform correctly and the submit button doesn't work.
Works for me in Safari and Firefox, and seems sketchy in IE - works for some but not others.
Any thoughts?

The first thing to confirm is that the form is an HTML/web form and not a PDF embedded in the browser, if it is a PDF please see this FAQ: http://forums.adobe.com/docs/DOC-4142
Assuming you or your customers/users are having problems submitting the HTML/web form - the most common cause of show/hide logic not working and the Submit button not working is Javascript is not enabled in the web browser.
Some things to try (since instructions for each item vary per browser google the steps for the browser you are using):
Confirm that Javascript is enabled (required for FormsCentral forms):
http://www.javatester.org/javascript.html
Clear the browser cache
Try disabling browser plugins
If using Internet Explorer check to see if the page is in "Compatibility View" mode and if so try turning it off
Try a different web browser
I know that this is made more difficult by the fact that it is not you reporting this issue but your customers and you may not have acess to try the steps above...
If these steps don't resolve the issue please respond with the operating system you are on (Mac or Windows) and which web browser and version you are using.
You can send me the URL to your form at [email protected] so I can try in IE on Windows to confirm that in general it works (or identify an issue if it does not).
Thanks,
Josh

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ADOBE LiveCycle Designer 8 - EMAIL SUBMIT BUTTON DOES NOT WORK

I created a new form in Adobe LiveCycle Designer 8, but the email submit button, nor a regular button assigned with a 'submit' function will do anything. It should initiate a new Outlook email but it does not. My default programs are set correctly (default email program and the default "mailto" program are set to Outlook). This document was created not only with ALC8, but on a Windows Vista PC with MS Office 2007. I ran a test to see if it would work on a WinXP SP2 machine with Office 2003 and it still did not work.
Can anyone help?

Alan
Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
filename_dataset_0001.pdf
then a file type that can be edited, saved and submitted by Reader users:
filename_pub_0001.pdf
You can save this to your intranet server or email direct to the recipient.
When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
Regards

Submit buttons do not work, even in the firefox menu

Not sure if it is submit or what but most times I can't fill a form and then have the button work to send it. My pin it button will not work when I try to pin something on pinterest and even in the firefox tools/options box I can't open up menu options like manage add ons, They do not respond and act as if I am not clicking them. I do not have this on the the other computer. I removed the program and downloaded it again and it is the same. I also have a "skipity" toolbar which I did not have before and it does not show up in the toolbar options to remove it. I am so frustrated right now!

It is possible that there is a problem with the file(s) that store the extensions registry if the Extensions tab on the about:addons page (Tools > Add-ons) is empty.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

Email submit button is not working

Now facing strange problem for email submit button. A custome script (event.target.submitForm) is used for sending mail. It is working well adobe reader 9.1 but getting block Acrobat X pro. Also update reader can not submit the form by mail.
A pop box appears which says Acrobat does not allow the connection to:..........
I was trying to allow the restriction but not get any option to select. Edit > preferences > Trust Manager > change setting > under manage internet access I cannot edit any option.
Has adobe changed any policy? How can I submit form by email?

The email button can only work for Reader users if the document is Reader-enabled with Acrobat (or LiveCycle Reader Extensions). Do you have Acrobat?
For the text field problem, you just have to make them multiline. In LiveCycle Designer, select a text field, open the Object palette, and select "Allow Multiple Lines" on the Field tab. You may want to also select "Limit Length to Visible Area".

Submit button does not work

Hi,
We have forms that have been working but now the submit button doesnt 'submit' and no notification email sent.
Any ideas
Thanks

I am having the same problem. I just made a new form (online not PDF) using Safari and the form works. My test responses are showing up under the view responses tab, BUT EMAIL NOTICATION IS NOT WORKING. It's not sending the "submitter" a copy of their responses or the "owner" of the form submitted responses. I use these forms daily so i know this is a new issue and i'm 100% confindate that i made my form the proper way. HELP!!!!!

Script to validate a field when submit button pressed not working

I have a script to validate certain fields and generate an error message if fields are blank or not filled out correctly. Everything works fine except for one of them. I'm trying to generate an error message if one of the fields have an invalid format in it. For example, the format should be ''XXXX.XX'' (all numbers) so if they enter ''XXXX'' the error message will generate and the form will not submit. I have a function setup under this particular field and it works but unfortunately users are ignoring the error message and submitting the form anyway and this field really needs to be right before it's submitted.
This is what I'm using for it:
var bCancel = false;
var strMsg = "";
if (getField("Tracking").value == /^\d{0,4}(\.\d{0,2})?$/) {
bCancel = false; }
if (getField("Tracking").value != /^\d{0,4}(\.\d{0,2})?$/) {
strMsg = "Invalid Format. Please correct before continuing. (EX: 0000.00)";
bCancel = true; }
So the problem is it generates the error message now even if the format is correct. I'm sure I did something wrong but I wrote the format the same way (/^\d{0,4}(\.\d{0,2})?$/) when I ran a custom format script under this field and it worked fine so I'm not sure what I'm doing wrong. I'm also including this part of the script with the rest of the field validations in the submit button. So altogether it looks something like this (just with a lot more fields, didn't include all of them bc it gets pretty redundant)
var bCancel = false;
var strMsg = "";
if (getField("Tracking").value == /^\d{0,4}(\.\d{0,2})?$/) {
bCancel = false; }
if (getField("Employee Name").value >= 1) {
bCancel = false; }
if (getField("AcctNbr1").value >= 1) {
bCancel = false; }
if (getField("Tracking").value != /^\d{0,4}(\.\d{0,2})?$/) {
strMsg = "Tracking field format is invalid. Please correct before continuing. (EX: 0000.00)";
bCancel = true; }
if (getField("Employee Name").value == "") {
strMsg="At least one required field was empty on export. Please fill in the required fields (highlighted) before continuing.";
bCancel = true; }
if (getField("AcctNbr1").value == "") {
strMsg="At least one required field was empty on export. Please fill in the required fields (highlighted) before continuing.";
bCancel = true; }
if (bCancel){
app.alert(strMsg);
} else {
this.mailDoc({
bUI:       true,
cTo:      "[email protected]",
cSubject: "Form Returned: Maintenance Form"});
I'm fairly new to scripting, especially in Adobe, so I probably didn't do a great job with all of it. Please let me know if there's anything I need to change to get it working better. Thanks in advance for your help!

OK, below are two regular expressions that may do what you want:
var re1 = /^\d{4}\.\d{2}$/;
var re2 = /^[1-9]\d{3}\.\d{2}$/;
The first, re1, will match any four digits, followed by a decimal point, followed by two digits. A potential problem with this is it will match a string like "0001.23", which may not be what you want. If you don't want it to match a string with leading zeroes, you can use the second one, re2. It will match any digit from 1 to 9, followed by any three digits, followed by a decimal point, followed by two digits.
The test method of a regular expression takes a string as an argument and will return true if it matches the regular expression, or false if it doesn't. Here are some example outputs given various field values and methods of getting the field values:
// Text1 field value is 0123.45
// Get the field value.
// The variable num will be a number, not a string
// num will equal 123.45
var num = getField("Text1").value;
// Test regular expression against num
bOK = re1.test(num);   // returns false
// Now get the field value as a string
// num will equal "0123.45"
var num = getField("Text1").valueAsString;
bOK = re1.test(num);   // returns true
// Now use the other regular expression
bOK = re2.test(num); // returns false
// Text1 field value is now 1234.56
// num will equal "1234.56"
var num = getField("Text1").valueAsString;
bOK = re2.test(num);   // returns true
To summarize, if you want to not allow leading zeroes, get the field value using the valueAsString field property, and use a regular expression that does not match a leading zero. You should probably change the regular expression you're using in the Keystroke script if you want to prevent the user from entering a number with any leading zeroes.

Adobe Acrobat submit button feature not working

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I just created a new time card using Adobe Acrobat. I'd like to make it so when the user enters their hours, they click on the submit button and it routes the form to the e-mail I've provided.
Following the directions provided by adobe (http://www.adobe.com/designcenter/acrobat/articles/acr8at_addsubmit.ht ml), I added mailto: myE-mailAddress@...
But when I tested out the form by clicking submit, a dialog box appeared asking me to save it, but then I ended up receiving NO e-mail.

When using a mailtotype URL, be sure there is no space between "mailto:" and the email address. For example:
"mailto:[email protected]"
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"MailTo: [email protected]"
But that's not likely to be your problem. It is up to the user to complete the sending of the email. If the user elects to save the data or PDF locally, it is up to them to then attach the file manually. In the other case, they have to complete the sending of the email. If their default email program does not get launched with the file attached, then thir system is not properly set up.

Adobe interactive form-submit button is not working

hai guys,
i am following the example in sap technical.
i have created the adobe form in webdynpro for abap applaiction.
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reading other threads,i verify,
the button is dragged from webdynpro library(i dont ahve native and activex libbraries but only one library)
i am on
sap ecc 6.0
netweaver 7.0
adobe life cycle designer 7.0
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Hi Kumar,
When you create the Adobe Form from WebDynpro, you need to follow one step in SFP Transaction or inSE80 transaction. Open the Adobe Form in any one the transaction and now in SAP menu bar "Utilities" in that you will find the "INSERT THE WEBDYNPRO SCRIPT" just click on that one. Then you will see a new Script Object is being created with the name "ContainerFoundation_JS" under the "Variables" in the Heirarchy of the Object Pallete of the Adobe Form.
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Submit Button Does Not Work...Purple one and Gray One

Hello,
Please Help me.
I am creating a form and i wanted to test it first.
* Created In Adobe Pro Extended.
* Imported Into Adobe LifeCyle.
I wanted to test the form before I submitted it for the group.
note: somewhere....somehow... I made the "Submit Button", the Grey Button between the "Reset Form" and the "Print Form" use... "SEND FROM" TO: [email protected]
Also After I Import A New "Same Form Into ALC, I click on submit button and goto ""Object Field" and enter [email protected] for the email address and change the email Subject.
However every time when I'm using ALC, I click File>>>.Distribute Form..... Distribute Form Pop-up Window Opens Up.
I Click "Manually Collect Responses In My Email In Box.>>>Click Next>>>Tick "Save a Local Copy And Manually Send Later.
I Save To "C:\Users\Nimda\Desktop\Long-Term Care Ombudsman Volunteer Application\Long-Term Care Ombudsman Volunteer Application_distributed.pdf"
Click Next>>>Click Finish.
I Then goto my desktop and open "Long-Term Care Ombudsman Volunteer Application_distributed.pdf" and try to test it and i still receive the same SEND FROM" TO: [email protected]
PLEASE HELP
How Can I Change That, as I want to test form using my email address and information, before changing it with the proper email address and submitting it to the group.
Respectfully submitted,
Attachments.Respectfully Submitted,
[email protected]

Hi Gabriel,
did you find the solution?
If yes, please share it with us because we're facing the same issue.
Thanks in advance.

I opened my form and downloaded the form to post on my website... but the submit button is not working.

What am I doing wrong? The first time I created my form I used Acrobat and the FormsCentral embedded in the program. The original form was working, but I had to make some changes to it. I can't get FormCentral to launch within Acrobat anymore. I loaded my new form (with the changes) to Forms Central through the browser interface, yet when I open the form and download the form to post the posted form does not work. Help!

Hi,
if it's ok for you, people can send a email at your adress, it's enough to use (translated from German-DW):
Insert -> email link. In my DW it looks lik this:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>eMail</title>
</head>
<body>
<a href="mailto:[email protected]">eMail</a>
</body>
</html>
The users click into the word "eMail" your eMail-program wil start.
Naturally there are som other ways, like this for example:
<td width="35%"><input id="send" type="submit" name="Submit" value="send" />
I suggest first try or test the easy way.
Hans-G.

My "submit" button is not working?

Hello
I have created my submit button in Dreamweaver using a form.
However what I would like to do is have people enter their email address and with the submit button it would be sent to my gmail account.
I went to my actions tab for my form and submit button and entered my email add but did not seem to do the trick?
What I have done wrong? Please help!
Much APPRECIATED
WES

Hi,
if it's ok for you, people can send a email at your adress, it's enough to use (translated from German-DW):
Insert -> email link. In my DW it looks lik this:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>eMail</title>
</head>
<body>
<a href="mailto:[email protected]">eMail</a>
</body>
</html>
The users click into the word "eMail" your eMail-program wil start.
Naturally there are som other ways, like this for example:
<td width="35%"><input id="send" type="submit" name="Submit" value="send" />
I suggest first try or test the easy way.
Hans-G.

My submit button does not work using Outlook

I get the selection dialogue box - I make sure Desktop Email Application is checked and click OK. Nothing happens. A populated emaild does not appear.

Sounds like a problem with the allocation of the MailTo protocol with Outlook.
You should check its settings in the Windows control panel.

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If I create a form using the data objects/insert record/record wizard my form works fine..ie..the date gets inputed into my mysql database. However, if I create the form myself without the record wizard my submit button does not work. Any suggestions or thoughts on what I am doing wrong?

It could be a problem with that script.
You think?
I'd say it definitely is. But without seeing any code, we can only guess.

Submit button doesn't work when form is uploaded to website

I created a form with a submit button that works well when I open the form from my documents. However, once I upload that same form to my website, the submit button doesn't work. Any ideas how this can be fixed?

If the form is opened in the browser, it is probably using the browser's built-in PDF viewer (e.g., Chrome and Firefox), which likely does not support the submit action. It's possible to disable the built-in viewer and configure it so Adobe Reader is used to view the PDF and the submit button should work. This will be something each user would have to set up, so providing instructions is a good idea.

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I'm re-arranging the page using jquery. When I moved a div or table containing a form to another div, the submit button doesn't work anymore. Using the emulation mode under the Inspect Element feature of IE, the same code works for IE9 but not under IE10
and up.
Any ideas?

I will steal the answer that George gave to a similar question, because it turns out it is applicable here as well:
George Johnson on Feb 23, 2012 11:17 AM
When you distribute a form, it replaces the email address that you've set up in a submit button with the email address you have specified in "Edit > Preferences > Identity > Email Address". So before you initiate the Distribute Form process, change the email address there to the one you want to use.
It is a ridiculous solution, because it means I have to make the identity of my personal copy of Acrobat the email address of someone else or some other department when I make the form, but whatever -- at least the form sends now.

Submit button is not working

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